chw reaches a patient who is not feeling well. chw calls in the operator
TRANSCRIPT
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CHW reaches a patient who is not feeling well
![Page 2: CHW reaches a patient who is not feeling well. CHW calls in the operator](https://reader035.vdocuments.mx/reader035/viewer/2022070307/551a0aff550346a4248b4846/html5/thumbnails/2.jpg)
CHW calls in the operator
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Operator takes call and begins registering data in the computer
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The conversation…• Hello, what is your name?
– CHW gives his own name• What is your patient’s name?• In what village is the patient located?
– Pulls out the specific form for the clinic in the village• What are the patients Symptoms or signs?
– Record vitals as well• Does s/he have any Allergies?• What Medications is s/he taking?• What is the patient’s Past history?• When was the Last oral intake (meal)?• Thank you, can you please hold?
– Operator calls clinic, verifies waiting times and • I will send this information to the clinic before the patient arrives
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The information is printed out and given to a messenger. Only the top part of the form is filled, the bottom is reserved for the clinic to fill out.
Messengers visit clinics on rounds every morning to deliver / pick up forms. If it is an emergency, then a special messenger will be on call to service the papers.
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Messenger uses Boda Boda to transport forms to clinic
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Clinic receives information. When patient is taken care of, the nurse fills lower part of the form.
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Patient arrives and his information is already
waiting for him.
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Once patient is treated, nurse fills out the form with the diagnostic and indications for treatment.
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Messenger uses Boda Boda to pick-up forms from clinics and delivers them to the operator. CHW visit the operator to pick up forms and follow up patient
treatment.