chương 5 qtdn

8/3/2019 Chng 5 QTDN

1/18

11/13/2011

1

1PHMNH DNG

Tng quan v qun tr ngun nhn lcTng quan v qun tr ngun nhn lc5.1

Ni dung ca qun tr ngun nhn lcNi dung ca qun tr ngun nhn lc5.2

Qun tr nhm trong DNQun tr nhm trong DN5.3

2PHMNH DNG

5.1. Tng quan v qun tr5.1. Tng quan v qun trngun nhn lcngun nhn lc

Cc quanCc quan

im v ccim v ccnguyn tcnguyn tc

c bn trongc bn trongqun trqun tr

ngun nhnngun nhnlclc

Mc tiu caMc tiu caqun trqun tr

ngun nhnngun nhnlclc

1 2 3

Cc nhn tCc nhn tnh hngnh hngti qun trti qun trngun nhnngun nhn

lc trong DNlc trong DN

3PHMNH DNG

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2/18

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2

5.1.1. Mc tiu5.1.1. Mc tiu

Xt theo kha cnh rng ln ca x hi:

Mc tiu kinh t

Mc tiu x hi

Mc tiu c nhn

Xt theo kha cnh phm vi doanh nghip:

S dng hiu qu ngun nhn lc

Duy tr lc lng lao ng

Tm cc hnh thc, phng php tt nht qun l lao

ng

4PHMNH DNG

5.1.2. Cc quan im v cc nguyn tc c bn5.1.2. Cc quan im v cc nguyn tc c bn

Cc quan imc bn

Con ngi c coi nh mt loi cng c lao ng

Con ngi mun c c x nh nhng con ngi

Con ngi c cc tim nng cn khai thc v lm cho

pht trin

5PHMNH DNG

Cc nguyn tc c bnCc nguyn tc c bn

m bo cung cp s lng, cht lng lao ng

m bo chuyn mn ho vi trang b kin thc tng hp

Phi hp cht ch gia phn cng lao ng v hp tc lao ng

S dng lao ng rng ri trn c so to, bi dng

S dng lao ng phi kt hp vi vic tr th lao lao ng

Kt hp thng pht vi vic tng cng k lut lao ng.

6PHMNH DNG



3/18

11/13/2011

3

5.1.3. Nhng nhn t nh hng5.1.3. Nhng nhn t nh hng

c trngc trngca lao ngca lao ng

Th trngTh trngsc lao ngsc lao ng

A B

Khoa hcKhoa hck thutk thut

D

Xu thXu thquc t haquc t ha

C

7PHMNH DNG

c trng ca lao ngc trng ca lao ng

Th lcTh lc

Tr lcTr lc

Nhu cuNhu cu

ng cng c

8PHMNH DNG

Th trng sc lao ngTh trng sc lao ng

Th trng sc lao ng l mt khng gian ca s trao i tin ti

tho thun gia ngi s hu sc lao ng v ngi ang cn lao

ng sdng.

Cc yu tcu thnh th trng

cim c bnca thtrng:

Chu s chiphica nhiuyu t

adngv cht, phongph v lng

Mangtnh cnh tranh gay gt

9PHMNH DNG



4/18

11/13/2011

4

5.2.Ni dung ca qun tr ngun nhn lc5.2.Ni dung ca qun tr ngun nhn lc

HochHoch nh nhu cu nhn snh nhu cu nhn s1

TuynTuyn chn nhn schn nhn s2

BB tr cng vic v s dng lao ngtr cng vic v s dng lao ng3

oo to v pht trinto v pht trin4

nhnh gi kt qu v th lao lao nggi kt qu v th lao lao ng510PHMNH DNG

5.2.1. Hoch nh nhu cu nhn s5.2.1. Hoch nh nhu cu nhn s

11PHMNH DNG

Qui trnh hoch nh nhuQui trnh hoch nh nhucu nhn scu nhn s

Bc 1Bc 1

Bc 2Bc 2

Bc 3Bc 3

Bc 4Bc 4

Cc bc tinhnh

12PHMNH DNG



5/18

11/13/2011

5

Phng php xc nh nhu cu nhn sPhng php xc nh nhu cu nhn s

Tnh theo

lng laong hao ph

Tnh theo

tiu chunnh bin

Tnh theo

nng sutlao ng

phn tch

hi quytuyn tnh

Tng quangia lao ng vi

cc ch tiuDa vo sn lng

v nh mc thi gian

13PHMNH DNG

Phng php tnh theo nng sut lao ng

D : l cu lao ng trong k k hoch

Q : tng sn lng (hin vt hoc gi tr) k k

hoch

W : nng sut lao ng bnh qun ca mt ngi

lao ng k k hoch

W=D

Q

14PHMNH DNG

Phng php phn tch hi quy tuyn tnhPhng php phn tch hi quy tuyn tnh

Y = 0.05X 20

NmNm Doanh thu XDoanh thu X S nhn vin YS nhn vin Y

2000 1000 30

2001 1100 35

2002 1200 40

2003 1300 45

2004 1400 50

2005 1500 55

15PHMNH DNG



6/18

11/13/2011

6

Phng php da vo sn lng v nh mcPhng php da vo sn lng v nh mcthi gianthi gian

Bc 1: Xc nh lao ng cho tng ngh

Qi: sn lng sn phm loi i

ti: nh mc thi gian cho 1 sn phm

Tn: thi gian lm vic theo ch 1 nm cho mt laong

Bc 2: Tng hp lao ng cc ngh

Tn

=NiQi x ti

16PHMNH DNG

Phng php tnh theo lng lao ng hao phPhng php tnh theo lng lao ng hao ph

D: cu lao ng nm k hoch

ti: Lng lao ng hao phsn xut mtn vsn phm

i (gi -mc)

SLi: Tng s sn phm i cn sn xut nm k hoch

Tn: Quthi gian lm vic bnh qun ca mt lao ng nmk hoch (gi/ngi)

Km: H s tng nng sut lao ng d tnh nm k hoch

n: s loi sn phm cn sn xut nm khoch

Tn x Km

=DTng ti x SLi

17PHMNH DNG

Phng php tnh theo lng lao ng hao phPhng php tnh theo lng lao ng hao ph

Vd: Hy xc nh cu nhn lc nm 2012 ca mt cng ty dtX da vo k hoch sn xut sn phm; lng lao ng hao phcho mt n v sn phm

Nm 2012 d tnh nm sut lao ng ca mt cng nhn t110%. Bit s ngy lm vic bnh qun ca nm 2012 d tnh l

270 ngy. S gilm vic 8 gi/ngy

Tn sn phm KHSX (SLi) ti

T-Shirt 500000 1.3

Polo-Shirt 400000 1.5

Qun di 200000 3

18PHMNH DNG



7/18

11/13/2011

7

Phng php tnh theo tiu chun nh binPhng php tnh theo tiu chun nh bin

Lp Tiu chun

nh bin

S hc sinh

nm bo co

D bo s

lng hc

sinh nm KH

S GV hin c S gio vin

nm KH

(1) (2) (3) (4) (5=3:2) (6=4:2)

1 1/20 914 962 46 48

2 1/22 896 914 41 42

3 1/24 945 896 40 37

4 1/26 1021 945 39 36

5 1/28 968 1021 35 36

Tng 4744 4738 201 199

19PHMNH DNG

5.2.2. Tuyn chn nhn s5.2.2. Tuyn chn nhn s

20PHMNH DNG

Khi nim

TuynTuyn chnchn nhnnhn ss ll vicvic tmtm mtmt ngingi phph hphp vv

nngnng lclc vv trnhtrnh giaogiao phph chocho mtmt chcchc v,v, mtmt

cngcng vicvic angang trngtrng

21PHMNH DNG



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8

Nguyn tcNguyn tc

XutXut phtpht tt kk hochhoch snsn xutxut kinhkinh doanhdoanh vv kk hochhoch vvngunngun nhnnhn lclc..

PhiPhi dada vovo khikhi lnglng cngcng vicvic vv yuyu cucu cc thth caca tngtng

loiloi cngcng vicvic

TuynTuyn cc nhngnhng ngingi cc kk lut,lut, trungtrung thc,thc, gngn bb vivi

cngcng vicvic vivi doanhdoanh nghipnghip..

22PHMNH DNG

Cc nhn t nh hngCc nhn t nh hng

HnhHnh nh,nh, uyuy tntn caca doanhdoanh nghipnghip

TnhTnh hphp dndn caca cngcng vicvic

CchCch thcthc chnhchnh qunqun ll nini bb

CC chch chnhchnh schsch qunqun ll caca nhnh ncnc

ChiChi phphtuyntuyn chnchn

TrnhTrnh tt chcchc hothot ngng tuyntuyn chnchn

23PHMNH DNG

Qui trnh tuyn chnQui trnh tuyn chn

BcBc 11 :: TipTip nn banban uu vvphngphng vnvn ss bb

BcBc 22 :: SngSng lclc quaqua nn xinxin vicvic

BcBc 33:: ThcThc hinhin cccc trctrc nghimnghim trongtrong tuyntuyn chnchn

BcBc 44:: PhngPhng vnvn tuyntuyn chnchn

BcBc 55:: KhmKhm scsc khokho vv nhnh gigi thth lclc caca cccc ngng

vinvin

24PHMNH DNG



9/18

11/13/2011

9

Qui trnh tuyn chnQui trnh tuyn chn

Bc 6Bc 6: Phng vn bi ngi lnh o trc tip: Phng vn bi ngi lnh o trc tip

Bc 7Bc 7: Thm tra cc thng tin thu c trong qu trnh: Thm tra cc thng tin thu c trong qu trnh

tuyn chntuyn chn

Bc 8Bc 8: Tham quan cng vic (th vic): Tham quan cng vic (th vic)

Bc 9Bc 9: Ra quyt nh tuyn chn (tuyn dng: Ra quyt nh tuyn chn (tuyn dng)

25PHMNH DNG

5.2.5. nh gi kt qu v tr th lao lao ng5.2.5. nh gi kt qu v tr th lao lao ng

26PHMNH DNG

5.2.5.1. nh gi kt qu lao ng5.2.5.1. nh gi kt qu lao ng

nhnh gigi ktkt ququ iivivi laolao ngng gingin tiptip

nhnh gigi ktkt ququ iivivi laolao ngng trctrc tiptip

MtMt sskk thutthut cc thth pp dngdng trongtrong nhnh gigi ktkt ququ::

PhngPhng phpphp nhnh gigibngbng thangthang oo

PhngPhng phpphp danhdanh mcmc kimkim tratra

PhngPhng phpphp ghighi chpchp cccc ss kinkin quanquan trngtrng

PhngPhng phpphp chocho imim

PhngPhng phpphp soso snhsnh cpcp

27PHMNH DNG



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11/13/2011

10

5.2.5.2. Cc hnh thc tin lng5.2.5.2. Cc hnh thc tin lng

28PHMNH DNG

A. Tin lng thi gianA. Tin lng thi gian

TinTin cngcng caca ngingi laolao ngngcc tnhtnh tonton dada trntrn ccss

mcmctintin cngcng cc xcxc nhnh chocho cngcng vicvic vv ss nn vv

thithi giangian (ngy(ngy hochoc gi)gi) thcthc tt lmlm vicvic

uu imim

NhcNhc imim

HnhHnh thcthc

29PHMNH DNG

B. Tr lng theo sn phmB. Tr lng theo sn phm

Tr lng trn c s s lng sn phm lm ra ca ngi lao

ng.

TC = G x Qtt

TC: Tin cng

G: n gi

Qtt: Slng sn phm thct

u im

Nhc im

30PHMNH DNG



11/18

11/13/2011

11

B. Tr lng theo sn phmB. Tr lng theo sn phm

Hnh thcHnh thc

31PHMNH DNG

a. Ch tr cng theo sn phm trc tip c nhna. Ch tr cng theo sn phm trc tip c nhn

G= L:Q hoc G= L x T

L: mclng cp bc ca cng vic

Q: Mc sn lng

T:Mc thi gian

Vd: Mt cng nhn lm vic bc 5, mc lng ngy l

40000,mc sn lng ca l 5 sn phm

Vy n gi sn phm= 40000:5=8000/1sp32PHMNH DNG

Bng n gi khuyn khch c nhBng n gi khuyn khch c nh

S sp/giS sp/gi n gin gi

Thu nhpThu nhp

tintin

cng/gicng/gi

Chi phChi ph

gin tip cgin tip c

nh/spnh/sp

Tng chiTng chi

ph/sp(chaph/sp(cha

k nvl)k nvl)

100100 5050 50005000 10001000 10501050

110110 5050 55005500 910910 960960

120120 5050 60006000 830830 880880

130130 5050 65006500 770770 820820

140140 5050 70007000 710710 760760

150150 5050 75007500 670670 720720

33PHMNH DNG



12/18

11/13/2011

12

Bng n gi khuyn khch ly tinBng n gi khuyn khch ly tin


Thu nhpThu nhp

tintin

cng/gicng/gi

Chi phChi ph

gin tip cgin tip c

nh/spnh/sp

Tng chiTng chi

ph/sp(chaph/sp(cha

k nvl)k nvl)

100100 5050 50005000 10001000 10501050

110110 5555 60506050 910910 965965

120120 6060 72007200 830830 890890

130130 6565 84508450 770770 835835

140140 7070 98009800 710710 780780

150150 7575 1125011250 670670 745745

34PHMNH DNG

Bng n gi khuyn khch ly thoiBng n gi khuyn khch ly thoi


Thu nhpThu nhp

tintin

cng/gicng/gi

Chi phChi ph

gin tip cgin tip c

nh/spnh/sp

Tng chiTng chi

ph/sp(chaph/sp(cha

k nvl)k nvl)

100100 5050 50005000 10001000 10501050

110110 4949 53905390 910910 959959

120120 4848 57605760 830830 878878

130130 4747 61106110 770770 817817

140140 4646 64406440 710710 756756

150150 4545 67506750 670670 71571535PHMNH DNG

a. Ch tr cng theo sn phm trc tip c nhna. Ch tr cng theo sn phm trc tip c nhn

Bc 1Bc 1 Bc 2Bc 2 Bc 3Bc 3

Xc nh mcXc nh mctin cng ti atin cng ti a

m doanhm doanhnghip mun trnghip mun tr

cho ngi laocho ngi laong mcng mc

nng sut ti anng sut ti a

Xc nh mcXc nh mctin cng ti atin cng ti a

m doanhm doanhnghip mun trnghip mun tr

cho ngi laocho ngi laong mcng mc

nng sut ti anng sut ti a

Phn chia ccPhn chia cc

mc n gimc n gitng ng vitng ng vimc nng sutmc nng sut

Phn chia ccPhn chia cc

mc n gimc n gitng ng vitng ng vimc nng sutmc nng sut

xc nh nxc nh n

gi tiu chungi tiu chunda trn mcda trn mclng cp bclng cp bc

v mc laov mc laongng

xc nh nxc nh n

gi tiu chungi tiu chunda trn mcda trn mclng cp bclng cp bc

v mc laov mc laongng

36PHMNH DNG



13/18

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13

b. Ch tr cng theo sn phm tp thb. Ch tr cng theo sn phm tp th

G=G= TngLTngLii/Q/Q hochoc G=G= TngLTngLii xx TTii hochoc G=G= LL**

xx TT

TngLTngLii:: TngTng lnglng cpcp bcbc caca cc nhmnhm

QQ:: mcmc snsn lnglng caca cc nhmnhm

LLii:: LngLng cpcp bcbc caca cngcng vicvic bcbc ii

TTii:: McMc thithi giangian caca cngcng vicvic bcbc ii

nn:: ss cngcng nhnnhn trongtrong tt

LL**:: LngLng cpcp bcbc cngcng vicvic

TT:: McMc thithi giangian caca snsn phmphm

37PHMNH DNG


VVdd 11:: TT cngcng nhnnhn AA lplp rprp snsn phmphm gmgm cc:: 22 cngcng

nhnnhnbcbc II lmlm cngcng vicvic bcbc 11,, vivi mcmclnglnggigill 19501950;; 33

cngcng nhnnhn bcbc IIII lmlm cngcng vicvic bcbc 22,, vivi mcmc lnglng gigi ll

21602160;; 33 cngcng nhnnhn bcbc III,III, lmlm cngcng vicvic bcbc 44,, vivi mcmc

lnglng 26762676;; 11 cngcng nhnnhnbcbc VV lmlm cngcng vicvic bcbc 66,, vivi mcmc

lnglng 39603960

BitBit mcmc snsn lnglng gigi caca cctt ll 33 snsn phmphm.. XcXc nhnh nn

gigi snsn phmphm

TrTr lili::

G=(G=(19501950 xx 22++ 21602160 xx 33++ 26762676 xx 33 ++ 39603960 xx 11)/)/33 == 7456745638PHMNH DNG


VVdd 22:: NhmNhm cngcng nhnnhn BB lplp rprp snsn phmphm cc cc cucu

cngcng vicvic vivi mcmc thithi giangian nhnh sausau:: 1515 gigicngcng vicvic

bcbc 11 vivi mcmc lnglng gigill 19501950;; 2020 gigicngcng vicvic bcbc 22

vivi mcmc lnglng gigi ll 21602160;; 55 gigicngcng vicvic bcbc 44 vivimcmc lnglng gigill 26762676 ..

G=G=1515xx19501950 ++ 2020xx21602160 ++ 55xx26762676 == 8583085830/sp/sp

39PHMNH DNG



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VVdd 33:: MtMt nhmnhm cngcng nhnnhn lplp rprp snsn phmphm vivi mcmc snsn

lnglng ll 44 snsn phm/ngyphm/ngy.. TrongTrong ttlplp rprp cc 110110 snsn phmphmvivi cc cucu laolao ngng nhnh sausau:: 11 cngcng nhnnhn bcbc IIII lmlm 170170 gigi cngcng vicvic bcbc 22,, vivi mcmc

lnglng 32383238/gi/gi;; 11 cngcng nhnnhn bcbc IIIIII lmlm 180180 gigi cngcng vicvicbcbc 33,, vivi mcmc lnglng 36683668/gi/gi;; 11 cngcng nhnnhnbcbc VV lmlm 175175gigicngcng vicvic bcbc 44 ,, vivi mcmc lnglng 41484148/gi/gi;; 11 cngcng nhnnhn

bcbc VIVI lmlm 160160 gigicngcng vicvic bcbc 55,, vivi mcmc lnglng 46874687/gi/gi.. ChCh lmlm vicvic theotheo quiqui nhnh ll 88 gi/ngygi/ngy vv 2222 ngyngy /thng/thng..

HH ss lnglng caca bcbc 22,,33,,44,,55 lnln ltlt ll 11..1414,,11..2929,,11..4646,,11..6565TnhTnh tintin cngcng caca tt vv caca mimi cngcng nhnnhn

aa.. TheoTheophngphng phpphp hhss iuiu chnhchnh bb.. TheoTheophngphng phpphp dngdng gigi--hh ss

40PHMNH DNG

c. Ch tr cng theo sn phm gin tipc. Ch tr cng theo sn phm gin tip

G=L/MQG=L/MQ

LL:: LngLng cpcp bcbc caca cngcng nhnnhnphph

QQ:: mcmc snsn lnglng caca cngcng nhnnhn chnhchnh

MM:: ss mymyphcphc vv cngcng loiloi

VV dd:: cngcng nhnnhn iuiu chnhchnh bcbc III,III, mcmc lnglng ngyngy ll

1920019200,, phcphc vv 33 mymy cngcng loiloi.. McMc snsn lnglng cngcng nhnnhnchnhchnh mimi mymy ll 2020 snsn phmphm.. ThiThi giangian phcphc vv mimi mymy

xpxp xx nhaunhau

nn gi=gi=1920019200//33 xx 2020 == 320320

41PHMNH DNG

d. Ch tr cng theo sn phm c thngd. Ch tr cng theo sn phm c thng

Lth = L + L(m.h)/100

L: Tin cng tr theo sn phm theo n gi c nh

m: %tin thng cho 1%hon thnh vt ch tiu

h: % hon thnh vt mc ch tiu thng

vd: mt cng nhn hon thnh k hoch sn lng l 102%, tincng sn phm theo n gi c nh ca cng nhn l 760000.Theo qui nh c hon thnh vt mc 1% th cthng 1.5% sovi tin cng tnh theo n gi c nh

Vytin cng tnh theo sn phmc thngca cng nhn :

760000+760000(1.5x 2)/100= 782000

42PHMNH DNG



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15

5.35.3. Qun tr nhm. Qun tr nhm

11 Cc nguyn tcCc nguyn tc

22Cc vai tr ch yu th hinCc vai tr ch yu th hin

trong nhmtrong nhm

33 Xy dng v pht trin nhmXy dng v pht trin nhm

43PHMNH DNG

5.35.3.1.Cc nguyn tc.1.Cc nguyn tc

To s ng thunTo s ng thun

Ph hp vi mc tiuPh hp vi mc tiu

S cng bng trong nhmS cng bng trong nhm

Khuyn khch s sng toKhuyn khch s sng to

Linh hotLinh hot

Nguyn tc khcNguyn tc khc

44PHMNH DNG

5.35.3.2. Cc vai tr ch yu.2. Cc vai tr ch yu

Vai tr m nhn mc tiu ca nhmVai tr m nhn mc tiu ca nhm

Vai tr gi gn nhmVai tr gi gn nhm

Vai tr c nhnVai tr c nhn

45PHMNH DNG



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16

5.3.3. Xy dng v pht trin5.3.3. Xy dng v pht trinnhmnhm

HnhHnh

thnhthnh

46PHMNH DNG

5.3.3.1. Giai on hnh thnh5.3.3.1. Giai on hnh thnhnhmnhm

47PHMNH DNG

La chn thnh vinLa chn thnh vin

Nhng k nng chuyn mn cn thit gip cho nhm tc mc tiu xc nh

Mc phc tp ca cng vic v khi lng cng vic

K nng lm vic theo nhm ca cc thnh vin.

Li ch, c im, nguyn tc khi lm vic theo nhmPhi hp v h trcc thnh vin khc

Tn trng s khc bit v tnh cch ca cc thnh vinkhc

Trao i thng tin v on kt trong nhm

48PHMNH DNG



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17

Xc lp v ph bin mc tiuXc lp v ph bin mc tiu

C thC th

o lng co lng c

c nht trc nht tr

Kh thiKh thi

Thi hn xc nhThi hn xc nh

49PHMNH DNG

Thit lp knh truyn t thng tinThit lp knh truyn t thng tin

PhngPhng tintin truyntruyn thngthng

Th,Th, inin thoi,thoi, faxfax

CcCcphngphng tintin inin tt

ThTh inin t,t, phnphn mmmm

CcCc hnhhnh thcthc hihi nghngh

50PHMNH DNG

5.3.3.2. Giai on hn lon5.3.3.2. Giai on hn lon

51PHMNH DNG



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5.3.3.3. Giai on nh hnh5.3.3.3. Giai on nh hnh

GiaiGiai onon nhnh hnhhnh ll qungqung thithi giangian mm mimi thnhthnh vinvinbtbt uu lmlm vicvic vivi nhaunhau vv cc ss nhnh mtmt nhmnhm lmlm

vicvic chungchung

XyXy dngdng kk hochhoch chocho nhmnhm

52PHMNH DNG

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