children's and parents’ perceptions of postoperative pain management: a mixed methods study
TRANSCRIPT
CLINICAL ISSUES
Children’s and parents’ perceptions of postoperative pain
management: a mixed methods study
Alison Twycross and G Allen Finley
Aims and objectives. To explore children’s and parents’ perceptions about the quality of postoperative pain management.
Background. Children continue to experience moderate to severe pain postoperatively. Unrelieved pain has short- and long-
term undesirable consequences. Thus, it is important to ensure pain is managed effectively. Little research has explored
children’s and parents’ perceptions of pain management.
Design. Exploratory study.
Methods. Children (n = 8) were interviewed about their perceptions of pain care using the draw-and-write technique or a
semi-structured format and asked to rate the worst pain experienced postoperatively on a numerical scale. Parents (n = 10)
were asked to complete the Information About Pain questionnaire. Data were collected in 2011.
Results. Most children experienced moderate to severe pain postoperatively. Children reported being asked about their pain,
receiving pain medication and using nonpharmacological methods of pain relief. A lack of preoperative preparation was evi-
dent for some children. Most parents indicated they had received information on their child’s pain management. Generally,
participants were satisfied with care.
Conclusion. Participants appeared satisfied with the care provided despite experiencing moderate to severe pain. This may
be attributable to beliefs that nurses would do everything they could to relieve pain and that some pain is to be expected
postsurgery.
Relevance to clinical practice. Children are still experiencing moderate to severe pain postoperatively. Given the possible
short- and long-term consequences of unrelieved pain, this is of concern. Knowledge translation models may support the use
of evidence in practice, and setting a pain goal with parents and children may help improve care.
Key words: children, paediatric pain, parents, postoperative pain
Accepted for publication: 24 October 2012
Introduction
Why managing pain effectively is important
Despite the evidence to guide practice being readily avail-
able, paediatric pain management practices continue to
fall short of the ideal (Shrestha-Ranjit & Manias 2010,
Twycross & Collis 2012), with children experiencing mod-
erate to severe unrelieved pain while in hospital (Shrestha-
Ranjit & Manias 2010, Kozlowski et al. 2012, Twycross
& Collis 2012). This situation is not unique to children,
with adults experiencing similar amounts of pain (Joelsson
et al. 2010, Wadensten et al. 2011). Unrelieved pain has a
number of undesirable physiological and psychological
Authors: Alison Twycross, MSc, PhD, RGN, RMN, RSCN, DMS,
CertEd, Reader in Children’s Nursing, Faculty of Health, Social
Care and Education, Kingston University and St George’s Univer-
sity of London, London, UK; G Allen Finley, MD, FRCPC, FAAP,
Professor of Anesthesia & Psychology, Dalhousie University, Hali-
fax, NS and Dr Stewart Wenning Chair in Pediatric Pain Manage-
ment, IWK Health Centre, Halifax, NS, Canada
Correspondence: Alison Twycross, Reader in Children’s Nursing,
Faculty of Health, Social Care and Education, Kingston University
and St George’s University of London, London, UK. Telephone:
+44 (0)778 552 5986.
E-mail: [email protected]
© 2013 John Wiley & Sons Ltd
Journal of Clinical Nursing, 22, 3095–3108, doi: 10.1111/jocn.12152 3095
consequences that can affect the child at the time and later
in life (Saxe et al. 2001, Taddio et al. 2002, Fortier et al.
2011). It is, therefore, important to ensure pain is managed
effectively.
Reasons children’s pain is not managed effectively
The complexity of assessing pain explains, at least in part,
why management remains suboptimal. Nurses struggle to
reconcile children’s behaviour with reported pain scores if
they are not behaving in a way that makes it obvious they
are in moderate to severe pain (Vincent & Gaddy 2009,
Twycross & Collis 2011, Ljusegren et al. 2012). Nurses
have indicated they believe children often over-report their
pain (Vincent & Denyes 2004, Ljusegren et al. 2012,
Twycross & Collis 2012). Further, the primary factor con-
sidered by nurses when assessing children’s pain seems to
be their behavioural indicators (Vincent & Denyes 2004,
Vincent & Gaddy 2009, Vincent et al. 2010). This is
despite the, often-cited, definition of pain suggesting that
‘pain is whatever the experiencing person says it is, existing
wherever they say it is’ (McCaffery 1972). Indeed, recent
reviews of the literature on pain assessment in adults
(Schiavenato & Craig 2010) and children (Voepel-Lewis
et al. 2012) concluded that patients’ self-report of pain was
only one of several factors taken into account when making
treatment decisions.
Nurses’ beliefs about pain may contribute to suboptimal
practices. Nurses may believe that pain management is syn-
onymous with administering analgesic drugs alone and may
not see the need to evaluate the effectiveness of interven-
tions or to use other pain-relieving strategies (A. Twycross,
University of Central Lancashire, Lancashire, unpublished
PhD thesis, Twycross et al. 2013). There is also evidence
that nurses believe some pain is to be expected (and
accepted) during hospitalisation (Woodgate & Kristjanson
1996, Twycross et al. 2013). When nurses were asked
about their aims when managing paediatric postoperative
pain, more than half of them aimed for patients to be com-
fortable (Twycross & Finley 2013). Being comfortable
appeared to mean that the child was able to mobilise and
undertake their activities of daily living and did not com-
plain. Nurses’ aims may adversely impact on care.
Parents’ beliefs may also affect their child’s pain manage-
ment. Parents fear the side effects of analgesic drugs; they
think that they are addictive and that children should
receive as little pain medication as possible (Zisk et al.
2007, Zisk-Rony et al. 2010). Parents are satisfied with
their child’s pain care even if the child experiences moder-
ate to severe pain during the postoperative period, suggest-
ing they believe pain is to be expected after surgery
(Twycross & Collis 2012, Vincent et al. 2012). Children
also appear to believe this to be the case (Twycross &
Collis 2012). Children’s and parents’ perceptions in this
context need exploring further.
Children’s and parents’ views about the quality of pain
management
Children’s views on how well their pain was managed have
been explored in only a few studies. Children reported hav-
ing difficulty convincing healthcare professionals they were
in pain (Carter 2004, Kortesluoma et al. 2008) and sug-
gested nurses needed to take a more active role in pain
management. Nurses should, for example, discuss chil-
dren’s pain management with them more often (He et al.
2007, Twycross & Collis 2012) and administer more anal-
gesic drugs as soon as they ask for them (Polkki et al.
2003, He et al. 2007, Kortesluoma et al. 2008). Children
would also have liked nurses to provide them with mean-
ingful things to do to distract them from their pain (Polkki
et al. 2003).
Parents have indicated their involvement in their child’s
pain management is superficial and limited (Simons et al.
2001, Lim et al. 2011, Twycross & Collis 2012). They also
felt they needed more information on their child’s pain man-
agement (Polkki et al. 2002, Simons & Roberson 2002, Lim
et al. 2011, Twycross & Collis 2012) and that nurses were
dismissive of their concerns (Simons et al. 2001) or did not
take their views into account (Polkki et al. 2002).
Several factors have been proposed to explain why pain
management practices remain suboptimal. Some of these
relate to children and parents. Several studies have pro-
vided an indication of areas where children and parents
consider practices could be improved. However, many of
these studies are more than a decade old, and few studies
have collected data from both children and parents. It is
timely, therefore, to explore both children’s and parents’
perceptions of postoperative pain management.
The study
Aim
The aim of this study was to explore children’s and parents’
perceptions of the quality of their postoperative pain
management on one unit in a tertiary children’s hospital in
Canada.
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3096 Journal of Clinical Nursing, 22, 3095–3108
A Twycross and GA Finley
Design
Exploratory research sets out to explore the dimensions of
a phenomenon (Polit & Beck 2012). As little is known
about children’s and parents’ views on the quality of post-
operative pain management, adopting this stance was felt
appropriate.
Children’s views
Sample
Ten children undergoing surgery requiring them to remain
an inpatient for at least 48 hours postoperatively were
asked to take part in the study. The following groups were
excluded:
• Children in the intensive care unit, who were below
five years of age or who were unable to communicate
verbally.
• Children or parents who the nurses felt were too
distressed to take part.
This age range was chosen as children aged five to six years
have a 2000- to 2500-word vocabulary, can use complex sen-
tences, can recall and describe events and as such can be
interviewed using simple, nonleading questions (Morison
et al. 2000). Children of this age are also normally able to
self-report their pain intensity (Stinson et al. 2006).
Data collection tools
An adapted draw-and-write technique was used with youn-
ger children (Pridmore & Bendelow 1995). This allowed
children to draw and tell, draw and write, or write their
story about their postoperative pain experiences. Older
children were offered the option of being interviewed or
recording their views independently in a tape recorder.
Children who had undergone jaw surgery were provided
with pens and papers so that they could write their
responses. An interview schedule comprising a checklist of
areas to be covered was developed for children opting for a
semi-structured interview. All the children were asked to
rate the worst pain experienced during the first 48–
72 hours postoperatively using the numerical (0–10) pain
assessment tool.
Procedure
Interviews with children took place on the second or third
postoperative day while they were still in hospital. The
decision to interview children while still in hospital was a
pragmatic one. Participants lived across three Canadian
provinces and were usually discharged within 72 hours of
surgery. Interviewing them following discharge would have
been difficult to do and resource-intensive in relation to
time and travel expenses. As children have been inter-
Children opting fordraw and write
technique
Asked to: Draw a picture of how you felt when you were in pain?
Asked:Are there any words
you would like to write about how you felt when you were in pain? (I can help you
with the writing).
Asked:Tell me about the
picture and the words you have written.
Asked:What was the worst pain you had while
you were in hospital?
Children opting forsemi-structured
interview
Opening question:Tell me what
happened when you were in pain.
Prompts used as necessary.
Final question:What was the worst pain you had while
you were in hospital?
Children writinganswers to
interview questions
Same format as for semi-structured
interviews except children where given a pen and paper to
write down their responses.
Figure 1 Procedure for different interview
strategies.
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Clinical issues Pain management: children and parents’ perceptions
viewed while in hospital in other studies, doing so was not
considered problematic (Polkki et al. 2003, Kortesluoma
et al. 2008).
The interviews took place at the child’s bedside. Children
were given the option of whether or not their parent(s)
would be present during the interview; all children opted to
have them there. Interview data were recorded using a tape
recorder. The procedure for each interview technique is
outlined in Fig. 1.
Parents’ views
Sample
The sample consisted of the parents of children participating
in the study. Ten parents (one for each child participant)
completed the questionnaire.
Data collection tools
Parents were asked to complete the Information About Pain
questionnaire (Foster & Varni 2002). This took no more
than 10 minutes to complete and provided an indication of
parents’ perceptions of the quality of their child’s pain man-
agement. The questionnaire includes items on the following:
• How information about pain management was provided.
• Parents’ observations of their child’s response.
• The length of time their child was in pain.
• The amount of time their child was in pain.
• Satisfactionwith painmanagement and recommendations.
Construct validity of the tool has been demonstrated
previously through selected interitem relationships, and
the psychometric analyses support the initial measure-
ment properties of the instrument (Foster & Varni
2002).
Procedure
Parents were asked to complete the questionnaire on the sec-
ond or third postoperative day while their child was still in
hospital. Once they had completed the questionnaire, they
were asked to put it in a sealed envelope and either return it
to the researcher or leave it in a box on the unit’s reception
desk.
Ethical considerations
Approval was gained from the hospital’s ethical review
board. Children and parents were recruited to the study in
several ways (Fig. 2). Parental consent was obtained to con-
duct the interviews with children. Children were then asked
to assent/consent to taking part. Once a participant agreed
to take part in the study, they were given an identifying
code known only to the researcher. Demographic details
were separated from other data to ensure participants
could not be identified. Confidentiality was maintained by
referring to participants using these codes. Only the
researcher has access to the raw data, now kept in a secure
cupboard.
Posters placed in key places on surgical floor
Parents of children undergoing planned
surgery who were not admitted to the surgical floor prior to surgery.
Parents of children undergoing planned
surgery and/or emergency surgery who
were admitted to the surgical floor prior to
surgery.
Once the child had been admitted to the floor and received an initial assessment, the nurse caring for them gave the parents a postcard. The nurse informed the researcher if the parents did
not wish to receive further information about the study.
• If the parents were happy to receive further information about the study, the researcher approached them.
• Parents were provided with written and verbal information about the study.• Once parents had had time to consider the information provided the researcher obtained
consent for those parents who are happy to take part in the study.• Assent/consent was then obtained from the child.
Figure 2 Process of consent.
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A Twycross and GA Finley
Data analysis
Children’s perceptions
Children’s responses to the interview questions were tran-
scribed verbatim. Content analysis was used to analyse the
transcripts using a five-step approach:
1 Creating and organising files for data.
2 Reading through the text and forming initial codes.
3 Describing the social setting, people involved and events.
4 Analysing data for identifying emerging themes.
5 Interpreting and making sense of the findings
(Creswell 1998).
Data analysis was carried out by the primary researcher
(first author). Four themes emerged from the data:
• My pain while in hospital;
• Who asked me about my pain and how did they do this;
• What happened when I was in pain; and
• Things that could have been done differently.
For some themes, data were tabulated as this was consid-
ered a clearer way of presenting the results.
Parents’ perceptions
Data collected from the questionnaire completed by parents
were analysed by examining the number of responses to
each question to provide insight into perceptions of their
child’s pain care. As only 10 parents completed the ques-
tionnaire, minimal statistical testing was carried out.
Results
Demographic data relating to the children who participated
in the study are presented in Table 1. Of the children
included in the study, four had long-term health conditions
related to their admission.
Children’s perceptions
Interview data were obtained from eight children. Two of
the younger children drew pictures, but their responses to
the questions demonstrated they did not understand them
or want to take part (Cases 2 and 10). For these cases, only
data pertaining to the worst pain children had experienced
postoperatively were included in the analysis. Four children
opted for the semi-structured interview, three opted to
write the answers to the interview questions, and one child
used the draw-and-write technique. Interviews took
between 15–30 minutes.
My pain while in hospital
Children were asked to indicate on a scale of 0–10 what their
worst pain had been postoperatively (Table 2; Fig. 3). In this
study, mild pain was considered to equate with a pain inten-
sity score of 1–3, moderate pain to a score of 4–6 and severe
pain to a score of 7–10. This decision was made taking into
account the findings of studies on children’s perceptions
of bearable pain postoperatively (Gauthier et al. 1998,
Demyttenaere et al. 2001, Birnie et al. 2011).
Table 1 Demographic data (n = 10)
Age No. Gender No. Type of surgery No. Type of admission No.
5–10 years 4 Male 3 General 3 Planned 7
11–15 years 3 Female 7 Orthopaedic 2 Emergency 3
16 years + 3 Oral 5
10%
10%
80%
Mild pain
Moderate pain
Severe pain
Figure 3 Children experiencing mild, moderate and severe pain
postoperatively (n = 10).
Table 2 Children’s worst pain postoperatively (n = 10)
Case Pain score
1 7–8
2 10
3 8
4 2
5 7
6 10
7 10
8 5
9 7–8
10 10
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Clinical issues Pain management: children and parents’ perceptions
Who asked me about my pain and how did they do this
Seven of the eight children interviewed indicated they had
been asked about their pain. Responses relating to who had
asked children about their pain are summarised in Table 3.
Children also discussed how they were asked about their
pain. One child indicated nurses just talked and did not use
a special tool (Case 5). Six other children reported they were
asked about their pain using a numerical scale:
With the nurses and doctors we use a scale from 1–10. 10 being
the worst. (Case 8)
They used the 1–10 scale, 10 being really bad. (Case 1)
What happened when I was in pain. When discussing
what happened when they were in pain, one child indicated
their pain had not been taken care of:
It’s not really been taken care of it’s excruciating. (Case 3)
Four other children indicated they were given pain
medications:
The nurses asked me if I wanted tylenol [paracetamol] or morphine
and which ever, they gave to me. (Case 5)
Gave pain medicines. (Case 6)
A further three children indicated that besides pain medi-
cations being administered, nonpharmacological interven-
tions were used:
A nurse would give me ice pack or medicine, unless I asked for
something in particular. (Case 1)
They asked if I needed like pain medication or some kind of warm
blanket. (Case 7)
As five (62�5%) of the eight children interviewed had had
oral surgery, this may have had an impact on the number
stating they had used nonpharmacological interventions as
the postoperative orders for these patients included the use
of cold packs for the first 24 hours after surgery.
Things that could have been done differently. Six partici-
pants felt nothing needed to be done differently. Three chil-
dren indicated they felt the nurses had done as much as
possible to manage their pain:
They [the nurses] would do anything they could. (Case 8)
The nurses were great at minimising pain asmuch as possible. (Case 1)
I don’t really know, they do a good job already. (Case 5)
Three participants indicated the nurses and hospital were
great:
Everything was great. I loved all the nurses and everyone that was
around. Everyone was super nice and friendly. (Case 8)
Thank you all [the nurses] for your nice work from [child’s name].
(Case 2)
You can tell them it is a very good hospital. (Case 7)
It is worth noting that the child who indicated his pain had
been excruciating reported that the nurses’ management of his
pain was pretty good and could not think of anything that
could be done better. However, some children did provide evi-
dence of areas where they felt improvements could be made.
One child indicated she would like nurses: to check on me
more often (Case 1). However, another child (Case 3) indi-
cated that nurses asked her about her pain too often and that
this was particularly annoying if it meant they woke her up:
Interviewer: Did the nurses ask you about your pain as much as
you would like them to?
Child: I guess (hesitantly). It got kinda of annoying after a while.
Interviewer: Why was it annoying?
Child: After the first few times
Interviewer: I’m quite interested about the fact that it got a bit
annoying to be asked about your pain
Child: Kind of
Interviewer: Can you tell me a bit more about that?
Child: They asked it every time that they came in…. sometimes when
I was trying to sleep so that’s probably why it was annoying…..
Interviewer: So you didn’t like them waking you up?
Child: Yeah, yeah
A lack of preparation preoperatively was apparent for
one child. The picture in Fig. 4 indicates that one child,
admitted for planned surgery, did not understand what
would happen to her. This is supported by her statement:
When I was in the hospital I did not know what they would do to
me. So I just figured out in my head that it was surgery. (Case 2)
Parents’ perceptions
How information was provided. Table 4 provides informa-
tion on whether or not the nurses or doctors talked to the
Table 3 Who asked children about their pain (n = 7)
Response Number
Parents 2
Nurses 7
Doctors 5
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A Twycross and GA Finley
parents or child about how pain would be managed postop-
eratively and whether this information was easy to under-
stand. Table 5 details when this discussion took place and
how the information was provided. The nine parents who
remembered getting information on pain management indi-
cated that it was easy to understand.
Children’s response to pain medications. The second sec-
tion of the questionnaire is related to parents’ observation
of their child’s response to pain medications and whether
they experienced any side effects (Table 6).
Amount of pain experienced by children and what hap-
pened when child was in pain. Parents’ perceptions relating
to the amount of pain their child was in at the time they com-
pleted the questionnaire, and the child’s worst pain since sur-
gery on a scale of 0–10, as well as parental expectations of
their child’s postoperative pain are detailed in Table 7. Wil-
coxon’s statistical tests were carried out to examine whether
there were any significant differences between parents’ expec-
tations of how much pain their child was going to be in after
surgery and the pain experienced. No statistical differences
were found between expected pain and the worst pain experi-
enced when lying quietly (z = �1�201, p = 0�2299) or
between expected pain and the worst pain experienced when
moving or out of bed (z = 0�110, p = 0�9121).Details on parents’ perceptions about whether their child
was in moderate to severe pain postoperatively as well as
whether they or their child told a nurse when they were in
pain are presented in Table 8. The length of time the child
was felt to be in moderate to severe pain and how long par-
ents felt it took for their child to receive pain medications
when they needed them are presented in Table 9.
Satisfaction and recommendations. The final section of
the questionnaire explored parents’ satisfaction with their
child’s pain management and any recommendations they
had for improving pain care. Table 10 provides details of
the level of satisfaction among parents. Only one parent
indicated she was dissatisfied with the pain care provided
and sought out the researcher to discuss this and gave her
consent for the comments to be used. The extract below
indicates there may be issues with nurse–parent communi-
cation about pain:
Table 4 Did the nurses or doctors talk to you or your child about
the treatment of pain after surgery? (n = 10)
Response
Did the nurses or doctors
talk to you or your child
about the treatment of
pain after surgery? (n = 10)
Was the information
easy to understand?
(n = 9)
Yes 9 9
No 0 0
Other response 1
Can’t remember
–
Figure 4 Drawing (Case 2).
Table 5 Information about pain (n = 10)When nurses or doctors talked
to parents/child about pain
management (n = 10) Number
How information about
pain was provided (n = 9) Number
Before surgery 1 Someone talked to me 8
After surgery 0 I was given something
to read
4
Both times 8 Video 0
Couldn’t remember 1 Other 1 (informed by
doctors and nurses)
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Clinical issues Pain management: children and parents’ perceptions
Mum was particularly concerned that one nurse (she said she
wasn’t going to tell me who) had told the child that “it was her
body and that it was up to her whether she had painkillers or not
and that she shouldn’t let anyone else make the decision for her”.
Mum felt that as she had told the child and nurse that she only
wanted strong painkillers (morphine) if the child had severe pain
(e.g. pain that meant she couldn’t get to sleep) that the nurse was
ignoring her wishes and wasn’t working in partnership with her.
The mum felt that the nurse did not understand the life style
choices the family had made and that it made her feel stupid sitting
there. The mum also said that perhaps the nurse was having a bad
day and that some patients would need them to protect her from
their parents. (Case 5)
Nine of the 10 parents indicated they would want their
child’s pain managed the same way if they had surgery
again. Indeed, eight of the 10 parents could think of no
improvements that could be made (Table 11). The response
relating to a need for faster pain relief in Table 11 is from
a parent who indicated they had to wait 30–60 minutes for
pain medications; other negative responses are from the
parent who sought out the researcher to discuss their dissat-
isfaction with the pain care.
Additional comments from parents. Seven of the 10 par-
ents included comments on their child’s pain management
in the space provided at the end of the questionnaire. Simi-
lar responses were grouped together, and the key findings
are presented below. Two parents commented on the qual-
ity of nursing staff:
[The nurses] were wonderful with [child’s name]. Talked to her not
us (parents) to get the pain information. They checked on her con-
stantly and were very available when we needed them. (Case 3)
Nursing staff is amazing!! (Case 6)
Two parents commented on the effectiveness of morphine
infusions for managing postoperative pain (Cases 8 and 10):
I must say I am very impressed, this is the first time he has had
morphine after surgery, and it’s the best recovery he has ever had.
Very pleased. (Case 10)
Another parent commented that the changeover from
intravenous to oral morphine appeared seamless (Case 8).
One parent commented that:
Although there is nothing the staff can do about the flavour of the
medication that is the only complaint we have. Better flavour would
ensure the children would take the medication quickly. (Case 9)
However, another parent commented that:
Table 6 Parents’ perceptions of child’s response to pain medications (n = 10)
Response
Did the pain
medicine take
away most of
your child’s
pain?
Were you worried that
your child might come
to depend on the pain
medicine?
Did your child
itch a lot from
the pain
medicine?
Did the pain medicine
make your child feel
like throwing up?
Did it take a long
time for pain
medication to
work?
Did the pain medicine
make your child feel
sleepy?
Yes 10 1 1 5 0 1
No 0 9 9 5 9 8
Other
response
– – – – 1
Depends on
circumstances
1
Hard to tell
Table 7 Parents’ perceptions of the amount of pain experienced by
their child (n = 10)
Case
Pain
right
now
Worst pain
since surgery
when lying
quietly
Worst pain since
surgery when
moving or out
of bed
How much pain
did you expect
your child to have
after surgery
1 3 8 6 6
2 4 5 9 5
3 3 9 8 9
4 1 8 3 3
5 5 9 8 8
6 3 10 9 9
7 2 5 5 6
8 2 8 8 6
9 2 8 8 8
10 1 8 9 10
Table 8 Number of children in moderate to severe pain at any
time after surgery and whether nurses were told when child had
pain (n = 10)
Response
Children in moderate to
severe pain at any
time after surgery
Did you or your child tell
the nurse when he/she had
hurt or pain?
Yes 7 10
No 3 0
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A Twycross and GA Finley
Overall was pleased with the results. Just wish it had worked a bit
quicker. (Case 2)
The use of ice packs was commented on by one parent:
Our daughter particularly found the ice packs soothing – she pretty
much kept them on all the time. I think this also helped with her
swelling and bruising. (Case 8)
The mother that had expressed her concerns to the
researcher stated that:
I agree that sometimes you need strong pain relief, but for not so
severe pain, natural way should be considered. (Case 5)
Comparison of children’s and parents’ ratings of
worst pain
Parents’ ratings of pain can only be considered estimates of
their child’s pain (Zhou et al. 2008, Royal College of
Nursing 2009). Parents’ and children’s ratings of the worst
pain experienced were therefore compared using Wilco-
xon’s statistical tests. No statistically significant difference
was found between children’s perceptions of the worst pain
they had experienced postoperatively and parents’ percep-
tions of their pain when lying in bed (z = �0�460,
p = 0�6454) and when moving or out of bed (z = 0�621,p = 0�5349).
Discussion
Most children experienced moderate to severe pain postoper-
atively although there were some individual discrepancies.
Generally, participants (children and parents) were satisfied
with the care provided, believing that nurses had done every-
thing they could to manage their pain. Children reported
being asked about their pain, receiving pain medication and
using nonpharmacological methods of pain relief. A lack of
preoperative preparation was evident for some children.
Most parents indicated that they had received information
on their child’s pain management and that this was easily
understandable. Only one parent was concerned that their
child would become addicted to analgesic drugs. This differs
from the results of other studies (Zisk et al. 2007, Zisk-Rony
et al. 2010). The reported incidence of other side effects was
in line with the results of other studies (Kozlowski et al.
2012). Key findings will now be discussed in more depth.
Children’s experiences of pain
Most children reported experiencing severe pain at some
point during the postoperative period. This was supported
by the responses of their parents, whose perceptions of
the pain experienced were not statistically different from
children’s ratings of pain. The results of this study add to
the picture of pain management obtained from other stud-
ies demonstrating that a significant number of children
experience moderate to severe pain while in hospital (Tay-
lor et al. 2008, Shrestha-Ranjit & Manias 2010, Kozlow-
ski et al. 2012, Twycross & Collis 2012). It is clear that
despite the evidence to guide practice being readily avail-
able, children’s pain is not being managed effectively.
Given the consequences of unrelieved pain, this is of con-
cern. Indeed, emerging research demonstrating that mis-
managed acute pain can lead to chronic postoperative
pain (Fortier et al. 2011) means it is imperative to identify
strategies that promote the use of evidence in practice.
Knowledge translation strategies may offer a solution in
Table 9 Time children were in severe pain
and time taken to get pain medications
(n = 10)How much of the time
was your child in severe pain? Number
When your child needed
more pain medicine, how
long did it take to get it? Number
All the time 0 <5 minutes 7
Quite a bit of the time 1 5–30 minutes 1
Once in a while 6 30–60 minutes 2
Never 3 More than one hour 0
Table 10 Parental satisfaction with pain after surgery (n = 10)
Response Number
Very dissatisfied 1
Dissatisfied 0
Satisfied 1
Very satisfied 8
Table 11 How we could get an A+ for pain management (n = 10)
Response
Number
(%)
Better explanation of pain control method 1
Better pain relief 1
Faster pain relief 1
Using other methods of pain relief 1
Give parents and children more of a say in pain relief 1
Everything was fine, no improvement needed 8
© 2013 John Wiley & Sons Ltd
Journal of Clinical Nursing, 22, 3095–3108 3103
Clinical issues Pain management: children and parents’ perceptions
this context. They have been used to improve pain man-
agement practices in one Canadian children’s hospital
(Zhu et al. 2012) and have also been shown to have some
impact on the management of cancer pain in adults (Cum-
mings et al. 2011). Further research is needed to identify
ways of promoting sustained change in practice.
Asking children about their pain
Seven of the eight children reported being asked about their
pain. Six of these children indicated that a numerical pain
assessment tool was used. This is in line with recommended
pain assessment tools for this age group although younger
children may have benefited from the use of the Faces Pain
Scale - Revised (Royal College of Nursing 2009). The find-
ing that most children were asked about their pain is inter-
esting given the results of other studies that indicated pain
assessments are not carried out consistently or always docu-
mented (Twycross 2007, Taylor et al. 2008). However, just
because a child was asked about their pain does not mean
nurses used this information when making decisions on
which pain-relieving interventions to implement. The results
of two studies suggest that even if pain scores are recorded
they are not always used to guide treatment choices (John-
ston et al. 2007, Twycross et al. 2013).
One child would have liked nurses to ask them about
their pain more often, concurring with the findings of other
studies (Polkki et al. 2003, Twycross & Collis 2012), while
another participant felt nurses should not wake them up to
ask them about their pain. These contrasting preferences
suggest nurses should discuss individual children’s pain
management with them and agree strategies and goals. The
one parent who expressed dissatisfaction with the pain care
provided felt the nurses had not taken their family beliefs
into account. Setting a pain goal with parents and children
has been used to enhance the management of children’s
cancer pain (Anghelescu & Oakes 2002, Oakes et al.
2008). The use of a pain goal may provide a structure
through which to improve communication between parents,
children and nurses as well as to ensure individual prefer-
ences are taken into account. This may overcome at least
some of the issues currently being debated about the impor-
tance that should be attributed to child’s self-report of pain
when making treatment decisions (Vincent et al. 2011,
Voepel-Lewis 2011).
Response to reports of pain
When children had pain, they reported being given pain
medications, with some of them also using nonpharmaco-
logical methods. This conforms to what would be
expected under current best practice guidelines (Associa-
tion of Paediatric Anaesthetists 2012). Parents indicated
most children received pain medications in less than five
minutes although two parents indicated they had had to
wait up to an hour. This is better than the findings of a
study carried out in Singapore where parents reported
having to ask several times before analgesic drugs were
administered (Lim et al. 2011). This difference can per-
haps be explained by the findings of a study focusing on
nursing practices in the same unit that found the main
focus of pain management was administering analgesic
drugs and that these were given regularly even if pre-
scribed prn (Twycross et al. 2013). Further evidence of
the impact of unit culture on pain assessment practices
was seen in an ethnographic study on two (adult) units
in one hospital in the USA (Lauzon Clabo 2008). Partici-
pants described a clear but different pattern of pain
assessment on each ward. Organisational (unit) culture
was also found to impact on the care provided in paedi-
atric acute settings in eight hospitals in Canada (Esta-
brooks et al. 2011). The impact of unit culture in this
context needs further exploration.
Children’s preoperative preparation
A lack of preparation was evident for one child in this
study, so some children may not have received sufficient
information on their pain and pain management preoper-
atively. Children have indicated they had more pain after
surgery than expected, suggesting preoperative preparation
is not always as effective as it could be (Sutters et al.
2007). Children have said they want information preoper-
atively about the pain they will experience (Smith & Cal-
lery 2005, Fortier et al. 2009). Preparing children for
surgery results in better outcomes for children (Kain et al.
2007, Li & Lopez 2008) but appears to be another area
where evidence is not always used in practice. This could
be due to several reasons such as children living a long
way from the hospital or because they are often admitted
on the day of surgery. Web-based resources have been
used to educate children with functional abdominal pain
(Sato et al. 2009) and arthritis pain (Stinson et al. 2012).
Similar strategies could be used to prepare children for
surgery.
Satisfaction with pain management
On the whole, children and parents were satisfied with the
care provided despite many of them experiencing moderate
© 2013 John Wiley & Sons Ltd
3104 Journal of Clinical Nursing, 22, 3095–3108
A Twycross and GA Finley
to severe pain postoperatively. Similar findings have been
obtained in other studies (Twycross & Collis 2012, Vin-
cent et al. 2012). There appears to be a belief among both
parents and children that some pain is to be expected
postoperatively. Most parents anticipated their child’s pain
postoperatively would be � 6 (out of 10). There was also
no statistical difference between parents’ expectations of
how much pain their child would have and the worst pain
experienced. Statements from children indicating they
believed the nurses did everything they could to manage
children’s pain, as well as parents reporting they would
like their child’s pain managed in the same way if they
had surgery again, support this conjecture. This argument
is also supported by the results of a recent study where
only 2–7% of participants (children and parents) reported
being dissatisfied with their care, despite 40% of children
(medical and surgical diagnoses) experiencing moderate to
severe pain (Kozlowski et al. 2012). Children’s and parents’
relief that surgery has been completed safely may also
impact on their perceptions in this context. Satisfaction may
not be the best way of measuring perceptions of the quality
of pain care.
Limitations
This is a small study carried out in one paediatric setting.
Children participating in the study underwent different
types of surgery, and four of them had long-term health
conditions that may have impacted on their perceptions
of the care provided. Data were collected while the child
was still in hospital, and this might mean participants
were reluctant to discuss negative perceptions in case this
had an adverse effect on their care. However, the results
provide an insight into children’s and parents’ views on
the quality of their postoperative pain care, as well as
identify areas for future research.
Conclusion
Children are still experiencing moderate to severe pain post-
operatively despite the evidence to guide practice being read-
ily available. Given the possible short- and long-term
consequences of unrelieved pain, this is of concern. Strategies
need to be identified that promote the use of evidence in
practice. Knowledge translation models may be useful in this
context. Individual preferences need taking into account. Set-
ting a pain goal with children and parents may be one way of
ensuring this happens. The impact of unit culture on pain
management practices needs further exploration. Strategies
to ensure that children are prepared adequately for surgery
need developing. This may include web-based resources. On
the whole, children and parents are satisfied with the pain
care provided. This may be attributable to beliefs that nurses
would do everything they could to manage pain and that
some pain is an inevitable consequence of surgery. Further
research is needed to explore this in more depth.
Acknowledgements
The authors would like to thank the children and parents
who participated in the study.
Contributions
Study design: AT, GAF; data collection and analysis: AT
and manuscript preparation: AT.
Funding
The first author undertook this research while on an inter-
national research sabbatical funded by the Faculty of
Health and Social Care Sciences at Kingston University and
St George’s, University of London.
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