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British Heart Foundation │ Appointment of CTO

Appointment of Chief Technology Officer British Heart Foundation

Candidate Information Brief


About the BHF The BHF raises money to research cures and treatments to beat heartbreak from heart and circulatory diseases like heart disease, stroke, vascular dementia and their risk factors like diabetes. These diseases can happen to anyone and everyone. By funding the research that will find cures and end the heartbreak they cause, we hope to realise our vision of a world without heart and circulatory diseases.

The BHF was founded in 1961 and is the leading independent funder of cardiovascular research in the UK with annual income in excess of £135 million, an employee base of over 4,100, supported by a further 22,000 volunteers. The lifesaving work of the BHF is

primarily advanced through long-term investment in medical research with an aspiration to invest £500 million in cardiovascular research over the next fiv e years. Our pioneering research has helped to transform the lives of people living with heart and circulatory conditions. The landscape of heart and circulatory disease is changing. More people survive a heart attack than ever before, and that combined with an ageing population means more people are now living with heart disease and need help. The BHF will continue our fight through pioneering heart research, vital prevention and survival activity and ensuring quality care and support for everyone living with a heart condition.



Our strategy to 2030 Over more than 50 years, the BHF’s research has helped to reduce heart and circulatory deaths by more than half. However, although we’ve made great strides in solving the problems of the past, new challenges are emerging that demand new approaches. As such, since Spring 2018, the BHF has been looking at re-defining our organisational strategy to guide our efforts until 2030 (our current strategy, though soon to be superseded, can be found here). We are getting closer to finalising our strategy, but there is still work underway in finalising the wording, detail and presentation of this new strategy. However, it is currently forming under the four areas below, where funding world-class research remains at the core of our mission. But in order to keep funding that research, and ensuring it is translated into real-world impact, we will also need to focus on three other interconnected and mutually dependent areas that are critical to our success.

1. We fund research to save and improve lives. Funding world-class research is the core of our mission. Our ambition is to invest at least £1bn in research between now and 2030. We believe that world-class research is at the heart of helping us Beat Heartbreak Forever. We therefore intend to expand and enhance our research programme, accelerating discovery, and turning these discoveries into live-saving medical advances

2. We work with patients and the public to improve health and care. We are the nation’s heart charity. We advocate on behalf of people affected by heart and circulatory diseases. We catalyse solutions as well as developing innovative products and services that meet people’s needs. We involve them in everything the BHF does. By 2030, we want fewer people to develop heart and circulatory diseases, make sure those with existing conditions and risk factors are detected early, and ensure everyone has access to the treatment and care they need, regardless of their personal circumstances.

3. We grow support and income. The burden of heart and circulatory diseases is growing, and only through investing more in the best research and innovation can we turn back the tide. The urgency of the problem means that we and others need to raise more money than ever before so we can keep breaking new ground

4. We strive for excellence. At the BHF we are driven to be a leading organisation within and beyond the charity sector, making the most of every pound entrusted to us. We are ever mindful that this can only be achieved through living our values of being brave, driven, compassionate and informed.

https://www.bhf.org.uk/informationsupport/publications/about-bhf/our-strategy-to-2020


The role of CTO

The role of Chief Technology Officer is a newly created executive position to drive an ambitious and transformational technological vision, strategy and culture to support the BHF corporate strategy, leading on technological development with both an internal and external lens. The CTO will oversee all technical aspects and technological resources to support the BHF to Beat Heartbreak Forever and will be a key member of the Executive Group, reporting to the Chief Executive.

Specifically, the CTO will help to drive the BHF’s mission through:

• Advising how technology can support research and innovation; help people affected by heart and circulatory disease; and drive income growth across our commercial, retail and fundraising offers.

• Harnessing technology to provide solutions to improve and transform the experiences people have with the BHF, embedding a digital first approach across the charity through the development and deployment of the organisation’s infrastructure, systems, and services.



Key Responsibilities

Executive Leadership

• Lead and engage a highly motivated and skilled team and provide strategic leadership, direction and decision-making for the Technology Directorate

• Build an open, learning, innovative, collaborative and inclusive culture across teams to enable the delivery of current and future technology needs

• Encourage and enable teams to identify partnerships, innovate, involve customers and use intelligence and insight to inform their work

• Make a clear and distinct personal contribution to the executive leadership and decision-making of the BHF as a whole

• Represent technology risks, opportunities and challenges to the Executive Group to ensure informed and effective decisions can be made

regarding technology and business operations

• Communicate the company’s technology strategy to investors, management, staff, partners, customers, and stakeholders, presenting technology in the broader business context

• Represent the BHF and be an advocate and ambassador for its work, building the BHFs brand externally through technology experience and expertise to drive strategic delivery

• Identify and create opportunities to develop strategic partnerships and build lasting and mutually beneficial relationships that will extend the BHFs reach, scale and impact



Planning

• Oversee and assess external technology trends and their impact so that the BHF is ready to adapt, grasping opportunities and anticipating challenges

• Develop and lead on the delivery of the technology strategy for the BHF and hold accountability for direction and impact

• Manage & maintain a governance process and risk framework that ensures objectives are achieved whilst managing risk appropriately

• Develop and manage the BHF Technology budget and plan, , determining appropriate resource requirements to implement the most cost-effective business model

Infrastructure

• Ensure the BHF has effective and appropriate core technology platforms, enabling continuous improvement in operational performance and optimising work environment, internal communications and collaboration

• Manage and maintain the BHFs physical IT and organisation-wide IT architecture

• Plan implementation of new IT infrastructure, engaging stakeholders across the organisation to effectively embed change

• Manage the technology and processes for the successful operation of the BHF website and digital products

• Ensure all processes and systems are efficient and effective

Digital

• Drive the development and adoption of digital solutions to meet internal and external customer needs

• Provide strategic recommendation and delivery of new digital products, ensuring appropriate resource is

invested to drive best value and customer satisfaction

• Ensure the BHF’s digital systems are appropriately supported resilient and of the highest possible quality

• Proactively seek out opportunities to innovate to deliver the BHF strategy, driving innovation to strive for excellence

• Data and information management • Hold oversight of data integrity and

processing so that data is accurately and efficiently processed, accessible, suitably categorised and adheres to required standards

• Hold accountability for the BHF CRM system and strategy, ensuring that it continues to meet the needs of marketing and customer-facing teams and that systems and processes remain fit for purpose and are delivered effectively

PMO

• Partner the business to understand and constructively challenge proposals for business change, ensuring technology solutions achieve the required outcomes and advocating change that supports the BHF in the delivery of its strategy and mission

• Promote and embed the PMO to ensure a best practice approach to change processes is adhered to for projects within the BHF portfolio, and appropriate governance is applied

• Provide leadership and guidance to the rest of the organisation to enable them to approach change consistently & effectively and specifically for the delivery of key change initiatives

• Ensure delivery of change is monitored, working in collaboration with stakeholders to manage and report on benefits realisation to appropriate forums

• Deliver integrated and proactive continuous improvement across the BHF



Person specification Experience

• Proven experience and track record of success in senior leadership positions

• Substantial experience in software engineering and IT experience

• Evidence of designing and implementing innovative technology strategies in sophisticated and digitally mature organisations

• Evidence of having successfully led technology transformation programmes

• Familiarity with marketing platforms, programmes, policies and practices

Knowledge, training and qualifications

• Degree-level (or equivalent) education • Awareness of, and passion for, a wide range

of industry trends, emerging technologies, and software development best practices

• Up-to-date knowledge of technology and information standards



Skills and attributes

• A transformational leader, innovator and trail blazer

• Adept strategic thinker able to create a compelling vision and strategy that is underpinned by the BHFs strategy and engages stakeholders

• Proficient in bringing external trends in, understanding these and making use of the opportunities/ challenges they present in the context of technology at the BHF

• Able to drive innovation through from conception to delivery, translating ideas into tangible outcomes

• Authentic leader able to provide clear direction and an environment that enables

teams to perform to their best and deliver successfully

• Strong communication skills to effectively engage and influence stakeholders

• Exceptional project management and organization skills

• Resilience and adaptability in managing through change and ambiguity

Leadership Expectations

• Role-model our Values • Practice effective and authentic leadership • Engage teams to provide clear direction,

motivation and coaching as appropriate to enable them to perform at their best and drive the delivery of the Directorate’s strategic plans


Terms of appointment The package will reflect the seniority of the role and will be negotiated with the preferred candidate. This role will be based in our head office in London.

How to apply Saxton Bampfylde Ltd is acting as an employment agency advisor to British Heart Foundation on this appointment. Candidates should apply for this role through our website at www.saxbam.com/appointments using the reference code AAWYB. Click on the ‘apply’ button and follow the instructions to upload a CV and cover letter, and complete the online equal opportunities monitoring* form. The closing date for applications is noon on 13th March 2019. Candidates will be required to attend an Assessment Centre day on Monday 29th April 2019. * The equal opportunities monitoring online form will not be shared with anyone involved in assessing your application. Please complete as part of the application process.


http://www.saxbam.com/appointments


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chief technology officer - saxbam.com · appointment of cto. the role of cto . the role of chief...

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