CHARMING SALES AND CUSTOMER SERVICE CONSULTING FIRM

Submitted by Charlene M. Taylor

EXECUTIVE SUMMARYCharming Consulting will provide its clients with a range of winning marketing consulting services. These services include training, developing, teaching, identifying areas of opportunity and preparing day to day road map to follow.Charming Consulting consists of an award winning sales and customer service team, who have been evaluated by a panel of top marketing professionals.The services that we will provide will be best suited for our clients. We have the necessary tools to create meaningful and effective marketing results.

MISSON STATEMENT“OUR PRIMARY EMPHASIS IS TO WORK DILIGENTLY WITH CLIENTS AND

HELP THEM THRIVE IN SETTING AND MEETING THEIR SALES AND MARKETING GOALS”

TABLE OF CONTENTSExecutive Summary

Table of contentsSituation Analysis

Marketing Plan and Implementation and Control Financial Analysis

SummaryReferences

SITUATIONAL ANALYSIS STRENGTHS AND WEAKNESSES OF MAJOR COMPETITORS

STRENGTHS

Natural talents

Clever advertising

Savvy Technology

Capital

Target market

WEAKNESSES

Lack of investment

Marketing campaign

Operating expenses

Lack of creativity

Absence of leadership

MARKETING PLANNING TARGET MARKETS SMALL START UP COMPANIES- THESE SMALL START UP COMPANIES CAN SELDOM AFFORD CONSULTING SERVICES AND DO NOT HAVE THE TIME TO DEVELOP THEIR FRONT DESK STAFF

EXISTING SMALL BUSINESSES- THESE COMPANIES HAVE ALREADY REACHED SOME DEGREE OF SUCCESS WITH THEIR STAFF AND ARE PLANNING TO EXPAND THEIR OPERATION. THEY HAVE NOT TAPPED INTO CONSULTING SERVICES IN THE PAST AND WOULD LIKE TO GIVE IT A TRY.

CHARMING CONSULTING CAN AFFORD THESE COMPANIES A CHANCE TO FOCUS ON A UNIQUE EXPERIENCE THAT WILL ASSIST THEM IN ACHIEVING THEIR FUTURE GOALS

PRODUCT DEVELOPMENT AND PREPARE FRONT STAFF EMPLOYEES PERFORM THEIR J OB IN A SUPERIOR MANNER

TEACH THE IMPORTANTANCE OF BEING CHEERFULL AND ENTHUSASTIC

DEMONSTRATE HOW TO HANDLE CONFLICT IN A PROFESSIONAL ENVIRONMENT

PROVIDE STAFF WITH KNOWLEDGE OF PRODUCTS AND SERVICES

IMPROVE SKILLS TO PRESENT FEATURES AND BENEFITS OF PRODUCTS

Charming Consulting Promotional Ad

Charming Consulting Presents

KEYS TO SUCCESS A hands on seminar in marketing strategies for your business

Saturday, December 13 and Sunday, December 14

10 A.M. – 12 P.M. J oin other businesses as we explore ways to increase your sales, launch your marketing programs and generate new strategies to increase your profits.

Watch and learn our effective role play scenarios on features and benefits along with ten ways to make your clients happy.

There will activities for everyone to enjoy! For a complete schedule, see our ad in December edition of The Times, Or visit our

Web site at: http:/ / www.charmingconsulyou.com

Financial Analysis Sales Forecast

MONTH 1MONTH 2MONTH 3MONTH 4

MONTH 5MONTH 6MONTH 7MONTH 8

- 500 1,000 1,500 2,000 2,500

- 300

600 900

1,200 1,500

1,800 2,100

Sales Monthly

Summary

Charming Consulting will provide its clients with a range of winning marketing consulting services. These services include training, developing, teaching, identifying areas of opportunity and preparing day to day road map to follow.

Charming Consulting consists of an award winning sales and customer service team, who have been evaluated by a panel of top marketing professionals.

We have the necessary tools to create meaningful and effective marketing results. Our primary emphasis is to work diligently with clients and help them thrive in setting and meeting their sales and marketing goals.

We will have the official knowledge to minimize the learning curve for our clients and create new strategies that result in high quality.