ORGANIZINGChange and Stress

Change and Conflict

Charifiel E. Parohinog

1.Change and Stress

1.1 Defining Stress

1.2 Managing Stress in Organization

1.3 Identifying Unhealthy Stress in Organization

1.4 Helping Employees Handle Stress

2. Change and Conflict

2.1 Defining Conflict

2.2 Strategies for Settling Conflict

2.3 Defining a Virtual Organization and

Reasons for Establishing

DEFINING STRESS STRESS

•A result of coping with some environmental factors.•Constitutes the factors affecting “wear and tear” on the body.•Every individual’s feeling when confronted with organizational or work demands.

MANAGING STRESS IN ORGANIZATION

Managers must:•understand how stress influences worker performance• identify where unhealthy stress exists •help employee handle stress

LEVEL OF WORKER PERFORMANCE VS. WORKER STRESS

IDENTIFYING UNHEALTHY STRESS IN ORGANIZATIONS

• Constant fatigue• Low energy•Moodiness• Increased aggression• Excessive use of alcohol• Temper outbursts• Compulsive eating•High levels of anxiety• Chronic worrying

HELPING EMPLOYEES HANDLE STRESS

Stressor – an environmental demand that causes people to feel stress.

continual layoffs or firings organizational policies, structure, physical

conditions and processes.

4 Strategies:

1. Create an organizational climate that is supportive of individuals

2. The implementation of stress management courses3. Make jobs interesting4. Design and operate career counselling programs

HELPING EMPLOYEES HANDLE STRESS

DEFINING CONFLICT

CONFLICT

• A struggle that results from opposing needs • Results from managers making changes• Sometimes results in positive impact

CHANGE AND CONFLICT

STRATEGIES FOR SETTLING CONFLICT

•Compromising

•Avoiding

• Forcing

•Resolving

• Compromising – managers compromise which means, the parties to the conflict settle on a solution that gives both of them part of what they wanted.• Avoiding – managers simply ignore the conflict.• Forcing – a more direct approach to managing conflict, managers use authority to declare that conflict is ended.• Resolving – the most direct and sometimes the most difficult way to manage conflict, managers initiate this technique by pinpointing differences related to organizational change.

STRATEGIES FOR SETTLING CONFLICT

DEFINING A VIRTUAL ORGANIZATION

Virtual Organization - network organizations or modular corporations Virtual Corporation - an organization that goes beyond the boundaries and structure of a traditional organization by “tying together” a company’s stakeholders—employees, suppliers, and customers – via email, the World Wide Web and other Internet – related vehicles. Virtual Teams - groups of employees formed by managers

THE VIRTUAL OFFICE

is a work arrangement that extends beyond the structure and boundaries of the traditional office arrangement.

Continuum of alternative work arrangements

Occasional telecommutin

g

Hoteling

Tethered inoffice

Home-based, some

mobilityFully mobile

REASONS FOR ESTABLISHING A VIRTUAL OFFICE

• Cost reduction•More than 50 % space reduction by using virtual offices• Increase productivity• Redesigning jobs