chapter4services (catv), cable modem ... • skype and truphone are popular voip apps • some im...

45
The Internet and World Wide Web Chapter4 ITBIS105 IS-IT-UOB © 2016

Upload: others

Post on 26-Jul-2020

4 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

The Internet and World Wide Web

Chapter4

ITBIS105 IS-IT-UOB © 2016

Page 2: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

The Internet

• What is the Internet? Worldwide collection of

computers networks that connects

millions of

ITBIS105 IS-IT-UOB © 2016 2

Page 3: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Pen

R

A

History of the Internet

• How did the Internet

originate? ARPANET

Networking project by

tagon’s Advanced

esearch Projects

gency (ARPA) Goal:

To allow scientists

at different

locations to share

information Became

functional

September 1969

ITBIS105 IS-IT-UOB © 2016 3

Page 4: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

• How has the Internet

History of the Internet

grown?

Today than 150 million host More nodes

1969 Four host nodes

ITBIS105 IS-IT-UOB © 2016 4

Page 5: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

History of the Internet

• Who controls the Internet?

No one—cit is a public, cooperative, and

independent network

ITBIS105 IS-IT-UOB © 2016 5

Page 6: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

How the Internet Works

• How can you

the Internet?

connect to

Slow-speed technology

High-speed connection

Dial-up access modem in your computer uses a

standard telephone line

Digital subscriber line (DSL ),

cable telephone Internet

services (CATV), cable modem

provide connections using

regular copper telephone lines to connect to the Internet

Connection must be established Connection is always on—

whenever the computer

is running

each time you log on.

Slow but inexpensive

ITBIS105 IS-IT-UOB © 2016 6

Page 7: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

The World Wide Web

What is the World Wide Web (WWW )?

A worldwide collection of electronic documents

Also called the Web

Each electronic document is called a Web page

Can contain text, graphics, sound, video, and animation

A Web site is a collection of related Web pages

ITBIS105 IS-IT-UOB © 2016 7

Page 8: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

The World Wide Web

• What is

The first

a home page?

page that a Web site presents

Often provides

pages

connections to other Web

ITBIS105 IS-IT-UOB © 2016 8

Page 9: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

The World Wide Web

What is a Web browser?

Program that allows you to view Web pages

Microsoft

Internet

Explorer Netscape

Mozilla

ITBIS105 IS-IT-UOB © 2016 9

Page 10: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Elements of the Web Browser

Menu Bar

Command bar

URL Bar

Workspace Status Bar

ITBIS105 IS-IT-UOB © 2016 10

Page 11: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Internet Service Provider (ISP)

• Internet Service Provider (ISP ), any company that

provides individuals and

organizations with access to

is

• or presence on the Internet.

• E. g. Batelco.

ITBIS105 IS-IT-UOB © 2016 11

Page 12: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

• What is downloading?

The World Wide Web

The process of a computer receiving information

The transmission of information from a local

computer to

Uploading

a remote computer is called

ITBIS105 IS-IT-UOB © 2016 12

Page 13: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

IS-IT-UOB © 2013

• What is a URL?

The World Wide Web

Unique address

for a Web page

ITBIS105 13

Page 14: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

The World Wide Web

• What is a hyperlink (link)?

Built-in connection to another related Web page location

Item found elsewhere

on same Web page

Different Web page

at same Web site

Web page at a

different Web site

ITBIS105 IS-IT-UOB © 2016 14

Page 15: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

The World Wide Web

How can you recognize links?

Pointer changes to when you point to

a link

A link can be text

or an image

Text links are

usually underlined

and in a different

color

a small hand

ITBIS105 IS-IT-UOB © 2016 15

Page 16: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

The World Wide Web

• What is a search engine?

Program used to find

Web sites and Web

pages by entering

words or phrases

called search text

Also called a keyword

ITBIS105 IS-IT-UOB © 2016 16

Page 17: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

The World Wide Web

• What is a portal?

A Web site that offers a variety of services

from free

one, convenient location, usually for

E. g. Yahoo

ITBIS105 IS-IT-UOB © 2016 17

Page 18: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

-IT-UOB © 2013 18

The World Wide Web

What is multimedia?

Application integrating

media elements

text with other

Graphics

Animation

Audio

Video

ITBIS105 IS

Page 19: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

The World Wide Web

• What is animation? Appearance of motion created

by displaying a series of still

images in sequence

ITBIS105 IS-IT-UOB © 2016 19

Page 20: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

The World Wide Web

What is audio?

Music, speech, or any

other sound

Common Web audio file

formats are MP3, WAV, WMA

(Windows Media Audio),

MPEG, RealAudio, and

QuickTime

ITBIS105 IS-IT-UOB © 2016 20

Page 21: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

The World Wide Web

• What is audio?

Transfers

streaming

data in a

continuous and even flow .

Enables you to

listen to the sound

as it downloads to

your computer.

ITBIS105 IS-IT-UOB © 2016 21

Page 22: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

• What is a chat?

Other Internet Services

Real-time typed conversation that takes place on a computer

Chat room is location

on server that permits

users to discuss topics

of interest

ITBIS105 IS-IT-UOB © 2016 26

Page 23: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

IS-IT-UOB © 2013

Other Internet Services

What is FTP? File Transfer Protocol—Internet standard that allows you to upload and download

files with other computers on the Internet

ITBIS105 27

Page 24: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

• What are newsgroups and

Other Internet Services

message boards?

Newsgroup Online area where users

subject discuss a particular

Message board Type of discussion

group

Many Web sites

use message

boards because

they are easier to

use ITBIS105 IS-IT-UOB © 2016 28

Page 25: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Other Internet Services

• What is a mailing list? Group of e-mail addresses given a single name When a message is sent to the mailing list, everyone on the list receives the message To add your name to a mailing list you must subscribe to it; to remove your name you must unsubscribe

IS-IT-UOB © 2016

ITBIS105 29

Page 26: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Electronic Commerce

• What is e-commerce? Short for electronic commerce

Business transaction over the Internet

Business to consumer (B2C) Sale of goods to general public

that occurs

Consumer to consumer (C2C) One consumer sells directly to another

Business to business (B2B) Business providing goods and

services to other businesses

ITBIS105 IS-IT-UOB © 2016 31

Page 27: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Emails

Email (electronic mail): A computer-based system for exchanging messages through mail servers.

Store-and-forward: A message delivery system in which messages are forwarded between servers and then stored on those servers until they are picked up.

Mail server: an online server that sends and/or receives email messages on behalf of the email addresses it supports.

Mail client: Software installed on a computer that is used to compose and manage emails.

Page 28: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

How Email Delivery Works

Page 29: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Email Account Types

1- HTTP email account (Web-based) HTTP for both incoming and outgoing mail

Examples, Google, Yahoo!

2- Mail clients use:

POP3

• Store-and-forward protocol. It holds the messages until they are picked up, but it doesn’t maintain any direct communication with the email client.

Post Office Protocol (POP) for incoming mail

Simple Mail Transfer Protocol (SMTP) for outgoing mail

IMAP

• It continues to hold the messages even after they are picked up. Anything done in the email client is reflected on the server

Internet Mail Access Protocol (IMAP) for incoming mail

SMTP for outgoing mail

Page 30: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Pull vs. Push Technology

Pull: User must request the content Email

Web browsing

Push: User receives content automatically Instant messaging

Texting

Page 31: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Messaging

Instant messaging Computer-based service

Yahoo! IM or AOL Instant Messenger (AIM)

Works on phones, but only with the right app installed

Text messages Short Message Service (SMS)

Works primarily on cell phones

User may be charged per message on certain plans

Chat rooms Public chat, multiple people at once

May be web-based or application-based

Internet Relay Chat (IRC) accessible through IRC client software and provides access to huge number of people discussing a particular subject.

Page 32: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Instant Messaging Example

Page 33: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Social Networking

• Umbrella term for sites such as Facebook, Twitter, LinkedIn, and Google+

• User creates a profile and posts status updates, writings, photos, and forwards

• Some services use tags, or hashtags (#) which are searchable labels that can be added to posted content allow other people to find like-minded users

• Some social network are specialized (Instagram for photos, Vine for video, Reddit for news, YouTube for video-sharing)

Page 34: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Blogs and Microblogs

Blog: A web page containing personal experiences and opinions, with posts listed most-recent-first

blog platform: A web server that hosts the blogs of individuals, either free or for a small fee. Examples: WordPress, Typepad, and Blogge

Microblog: A service that allows the posting of short messages. A status update service such as Twitter, limited to a very few characters per post. Unlike email, microblogs can be seen by anyone and can be commented on by anyone

Page 35: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Twitter Web Page Example

Page 36: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Wiki

An online database of information that is collaboratively edited by the public

Page 37: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Newsgroups

Newsgroups predate the web, forerunners of web-based forums that are popular today

Usenet is a large global distributed discussion group network

People use a newsreader application to read Usenet articles, or an email client that supports newsgroups

Newsreader Software that organizes incoming messages from newsgroups and allows users to read and respond to them

NNTP (network news transport protocol) transports news articles between news servers and clients reading and posting articles

Page 38: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Forums

Forum A web-based discussion and advice- sharing site.

A web-based, more feature-rich type of newsgroup

Users register on the web site so that their posts will be identifiable

A forum thread is a post along with all the comments to it

Many companies have tech support forums for their products

Forum thread A post on a forum along with all the comments to it.

Page 39: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

VoIP

• Voice over IP (VoIP) is used to make voice calls via the Internet

• Turns the voice message into data packets and sends them as if they were other Internet data

• IP, short for Internet protocol, is used to identify individual devices that are connected to the Internet and to route calls between them.

• Skype and Truphone are popular VoIP apps

• Some IM clients also allow you to make voice calls

• Apps like Skype and Facetime also allow video chat

Page 40: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Videoconferencing

• Videoconferencing is feature-rich, group video chat

• Can include computer application sharing, voice, text chatting, and document collaboration

• Videoconferencing uses the same underlying protocols as VoIP uses, but it requires much more bandwidth.

Page 41: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Personal vs. Professional Communication

Professional communication tips Address them formally

Use polite language

Avoid abbreviations

Avoid jargon and slang

Don’t use emoticons

Proofread

Personal Don’t make inappropriate jokes

Talk voice or face-to-face about important or difficult issues

Avoid discriminatory language

Page 42: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Verbal vs. Written Communication

With whom am I communicating?

What is the context or subject?

Am I likely to need a record of the communication?

Is the speed of communication important?

Page 43: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Choosing an Online Method of Communication

Email Used when a quick response is not essential

Good for formal messages

Provides a permanent records

Instant messaging Quick answers, conveying short messages quickly

Social networking (personal) Useful for informing friends what is happening in

your life

Good for posting photos and videos of recent events you’ve been involved in

Page 44: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Choosing an Online Method of Communication

Social networking (business) Increasingly used for advertising

Many social networking sites are dedicated to matching job-seekers with employers

Blogs Expressing your personal opinions and providing

updates about yourself

Microblogs Very short summary updates you want existing

followers to see

Forums Discussing topics of shared interest

Communicating as part of a community

Page 45: Chapter4services (CATV), cable modem ... • Skype and Truphone are popular VoIP apps • Some IM clients also allow you to make voice calls • Apps like Skype and Facetime also allow

Choosing an Online Method of Communication

VoIP calls Chatting with friends or business associates

Keeping in touch with families

Required a reliable high-speed web connection

Videoconferencing Appropriate mainly for the workplace or schools

Allows groups of people to interact visually