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CHAPTER 4
RESEARCH FINDINGS AND DISCUSSION
4.1. Binus International Background
4.1.1 Vision
A World-class Knowledge Institution
...in continuous pursuit of innovation and enterprise [23].
World Class University : Graduates of UBINUS will be accepted in the global market
and environment through the highest level of education encompassing teaching, learning
and applied research [23].
Innovation : The economically successful introduction and application of new and
existing scientific knowledge and teaching-learning process for practical purposes in
order to create superior stakeholder value [23].
Enterprise : Innovative business practice relating to an individual or organization’s
capability to drive positive changes in the global market and environment [23].
4.1.2 Mission
We are committed to developing people with the knowledge, skills and attitudes by
delivering international quality education and relevant research for the advancement of
our stakeholder.
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35
Pursuant to this Mission, we are continuously striving to :
1. Meet stakeholder expectations
2. Provide academic, professional, and service excellence
3. Promote high quality research
4. Build strong corporate connections
5. Gain international recognition and accreditations
4.1.3 Binus Values
Tenacious Focus Acting with a passionate, committed, and
determined focus towards shared purposes
Freedom to Innovate Combining integrity with a creative and
result-oriented spirit
Far-Sighted Sharing the foresight to recognize and take
action on future opportunities
Embrace Diversity Celebrating diversity in the pursuit of
excellence
Table 4.1 Binus Values [23]
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4.1.4 Organizational Structure in Binus International
Figure 4.2 and 4.3 describes the organizational structure based on interview with Quality Assurace manager.
Figure 4.2 Organizational Structure in Binus International
Figure 4.3 Organizational Structure Programs in Binus International
Board of Management
Operations Manager
Corporate Connection
Quality Assurance Manager
English Language Services Manager
International Academic Partner International Advisory Board
Dean of Programs Director of Research and Development
Director of Continuing Education
Executive Dean
Students & Alumni Relations Manager
Executive Secretary
Dean of Programs
Programs Support Staff
Overseas Program Coordinator
BI Foundation Year Coordinator
Head of School – Accounting and
Finance
Head of School - Marketing
Head of School - Management
Program Director MM Executive
Head of School – Information Systems
Head of School – Computer Science
Head of School – Art & Design
Head of School – Hospitality and
Tourism Management
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Figure 4.2 and 4.3 describes the organizational structure in Binus International. In the
figure 4.2, it describes that Binus International is lead by the board of management. The
board of management leads the executive dean. The executive dean has executive
secretary. Executive dean leads corporate connection, international academic partner and
international advisory board, operations manager, students and alumni relations
manager, quality assurance manager, English language services manager, dean of
programs, director of research and development, and director of continuing education.
Figure 4.3 describes the organizational structure for programs. The dean of program lead
the creation of program. The dean of program lead programs support staff, overseas
program coordinator, BI foundation year coordinator, head of schools, and program
director MM executive.
4.1.5 Quality Policy
BINUS University is committed to providing a world class education with international
learning experience that makes positive contributions to the global community [23].
4.1.6 Quality Objectives [23]:
• One out of every three graduates becomes an entrepreneur or is working at a global
organization within six months upon graduation.
• 25 innovative legally registered intellectual property per year
• An average of one International paper per Faculty Member per year
• 20% of active students gain international experience during their period of study
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• Academic Satisfaction index of 75%
• Excellent stakeholder satisfaction
4.1.7 Quality
• ISO-9001 Certification
“. . . BINUS assumed that the quality management application in university is urgent . . .
BINUS achieved ISO 9001 Certificate on November 17th, 1997 because of its
application and contribution of quality management system in the scope of curriculum
design and lecture materials, lecture operational, teaching and research.
Obtaining the award was not an easy matter. BINUS UNIVERSITY underwent six stages
process, -preparation, document compilation, implementation and auditing,
improvement and prevention, and finally the certification itself. The process began with
the forming of Info Plan, which is the information on utilization strategy for institutional
management . . . Furthermore, BINUS UNIVERSITY has successfully upgraded its
Quality Management System to ISO 9001:2000 requirement on November 13th, 2001 . .
. It proved that BINUS UNIVERSITY has been ready to face the era of globalization. The
achievement has made BINUS aware that quality is the most important thing, -its
application, maintenance, and continuous improvement. �It is important to each
university to ´learn´ in order to improve the knowledge and ability of the students. Active
student learning pattern and achievement of serious institutional goals using Balance
Scorecard Approach have been designed in harmony with the development of knowledge
and ability supported by quality management system . . .[24].”
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• IT Based Business Process
“In accordance with BINUS UNIVERSITY’ motto, “Building-up the Nation’s Future by
IPTEK”, BINUS UNIVERSITY consistently attempts to improve the quality of graduates
by continuously applying the development of information technology in the curriculum
and subject syllabuses without ignoring the conditions outlined by the government.�It is
evident as in BINUS UNIVERSITY, courses related to computer are not only acquired in
the faculty of computer science, but also in the Literature faculty, MIPA (Mathematics &
Natural Science) faculty, Economic faculty, and Engineering Faculty. Besides, BINUS
UNIVERSITY also works in cooperation with many parties in as well as outside the
country, hence the science and technology taught are always the latest and efficiently
applicable.
As an example, in 1997 was worked out cooperation with PT. Indosat in the supply of
infrastructures related to Internet connection. In 1997 was also signed a cooperation
with Progress and Oracle in the use of their products in BINUS UNIVERSITY
environment. In 1999 was signed a cooperation with CISCO, turning BINUS
UNIVERSITY as the first “Regional Networking Academy” in Indonesia. There is also
cooperation with Lotus International for the development of “illusion campus” concept
[25] ”
• Delivered Onetime Graduation
“As a part of the quality management’s responsibility, BINUS UNIVERSITY has
designated the quality target. One of BINUS UNIVERSITY’ quality targets is the timely
graduation percentage at minimum 90%. To support this, since 1999 has been
announced an orientation program for new students called BINUSIAN. Thus, students
40
entering in 2004 are no more called as the 2004-generation], . . . [26].”
• International Quality Graduates
“It is very fortunate as all study fields in BINUS UNIVERSITY are supported by
information technology. Therefore job opportunities for the graduates are always wide
open, including recruitment by the campus that indicates a regularly increasing number.
Job opportunities in the international world are even open for graduates who have
prepared themselves with English language skill. It is evident, as many BINUS
UNIVERSITY graduates have worked in America, Singapore, Holland, Malaysia,
Canada, Australia, New Zealand and other countries. To support all above, BINA
NUSANTARA has a coordinating institution connecting the students and BINUS
UNIVERSITY alumni to the business world called BINUS CAREER [27].”
4.1.8 Binus JWC Core Culture
The JWC core culture is what Binus JWC thinks as the key behavior that every
stakeholder in Binus JWC needs to have. There are 5 key behaviors in JWC core culture
that are integrity, teamwork, creativity, professionalism, and respect. The table 4.4
describes the Binus JWC core culture based on interview with dean of programs.
Core Culture Description
Integrity 1. Maintain Honesty
2. Promote Open & Direct Communication
3. Admit & Quickly Remediate Errors
4. Earn & Maintain Trustworthiness
5. Maintain Honor
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6. Keep Promises
7. Sustain High Principles
Teamwork 1. Work at & Achieve Goals Together
2. Share a Sense of belonging
3. Share and care
4. Contribute individual Competencies
5. Coordinate Effort Effectively Toward a Common Cause
6. Develop Self-Critical Awareness
7. Keep on the Same Page
Creativity 1. Innovate and Encourage Originality
2. Think Out-of-the-Box
3. Prize Imagination Highly
4. Find Non-existing Solutions to Problems
5. Develop New Paradigms and Perspective
Professionalism 1. Be Committed to achieving goals
2. Be Committed to Best Practices
3. Pursue the Very Highest Standards of expertise
4. Have Excellent Conduct and Ethics
Respect 1. Practice Egalitarianism
2. Hold All Stakeholders in the Highest Esteem
3. Put Everyone in the Very Best Light
4. Be Respectful and Responsive in Communicating
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5. Have Consideration for the Rights of All
6. Have Courteous Concern for Others Feelings
7. Care About One’s Impact on Others
8. Adjust One’s Behaviour According to that impact
9. Be Approachable
10. Encourage Expression and Consideration of All View
Table 4.4 JWC Core Culture
4.1.9 Binus International Achievement
Binus JWC needs to maintain and improve the quality of their stakeholder. In order to be
recognized as a quality university, Binus JWC took ISO certification for application and
contribution of quality management system. At 1997 Binus JWC achieved ISO 9001
certification from SGS. The ISO is a quality assurance for management system how Binus JWC
manage processes. For example, if Binus JWC stated that student will get the exam score 2
weeks after exams, the ISO is to ensure that Binus JWC keeps their promises by distributing
exam score not more than 2 weeks. Binus JWC as an education institution has to follow the
national accreditation from the higher education consulate general (dikti). For example to
contribute to community and to have a jenjang jabatan akademik (JJA). Binus JWC want to be a
world class university so Binus not only follows the national accreditation but also the
international accreditation. International accreditation will help Binus JWC to be acknowledged
as a world class university. Binus International is targeted to be in the top ten universities in
ASEAN by 2020. In 2013 Binus International is targeted to have overseas students
In order to achieve top ten universities in ASEAN, Binus JWC has milestone to be achieved. At
2015, Binus JWC is targeted to be The European Quality Improvement System (EQUIS)
accredited so Binus JWC becomes truly international. Accordng to Mr. Minaldi Loeis, the
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reason Binus JWC has to achieve EQUIS is the popular university like NUS and NTU are
EQUIS accredited so Binus JWC will be recognized also to have the same quality as those
universities. It also targeted at 2015, Binus JWC will have 2 home grown professor. 3 years after
that, Binus JWC is expected to have 5 home grown professor. At 2018 also The Association to
Advance Collegiate Schools of Business (AACSB) and Accreditation Board for Engineering and
Technology (ABET) are targetted to be accredited by Binus JWC. Then with all of the milestone
successfully be done, Binus JWC can achieve the Top 10 University in Asean.Binus JWC has to
cultivate outstanding people, by cultivating people the quality of Binus JWC will be improve
also.Giving training to people can be done to cultivate people. The example for this is Binus
JWC lecture join international conference. Then in every year all staff include the lecturer are
reviews based on the KPI of each individual.
4.2. Business Architecture
The business architecture component based on IASA ITABOK consists of strategy
business plan, value chain, strategy IT plan and IT architecture.
4.2.1. Binus JWC Strategy Business Plan
This section discusses the Binus JWC Strategy and how IT strategy helps the business
strategy. The data in this section is gathered from Mr. Minaldi Loeis and Mr. Huibert
Andi Wenas. The summary of the interview is in the appendix. The appendix C is Mr.
Minaldi Loeis interview summary and the appendix D is Mr. Huibert Andi Wenas
interview summary. A strategy map is a diagram that describes how an organization
creates value by connecting strategic objectives in explicit cause-and-effect relationship
with each other in the balance scorecard objectives (financial, customer, processes,
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44
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45
organizational design and learning with one another in one graphical representation.
With the strategy map the implementation of the strategy will be easier.
Binus JWC wants to measure key performance to achieve the goals of Binus JWC. In
order to achieve the goal, it is important to know approaches to take. The approach to
take to achieve the goal is in the strategy JWC map. The measurement will be based on
the strategy JWC map. The KPI of each staff is different according to their job role but
the entire KPI of staff in Binus JWC is to achieve the Binus JWC KPI or Mr. Firdaus
KPI. Mr. Firdaus KPI is based on the Binus JWC Strategy Map align with Binus CEO
KPI and it is reviewed by the Binus CEO KPI. For more detail of how the KPI is
breakdown, it based on the organizational structure. The organization is included in this
thesis in the Appendix F and Appendix G. The JWC Strategy Map enables to measure
the performance of staff and lecturer in Binus JWC.
The strategy map of Binus JWC is enabled by IT and non IT. The main IT system of this
strategy map is the ABIOS but currently some part of ABIOS is switched to a new
system called Binus Enterprise Education System (BEES) that is still on going in
Business Process Reengineering Project. BEES system enables to enhance customer
management process and also help in providing operation and service excellence.
The strategy map follows the Kaplan Norton Strategy Map, which consists of 4 core
components. The components are learning and growth, internal process, customer and
finance. The strategy map reads from the bottom to top.
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4.2.1.1. Learning and Growth
In Binus JWC learning and growth, it consists of 3 processes. The processes are
cultivating outstanding people, enhancing information capital and increasing
organizational capital. This process is concerned in people. People include all staff
including the full time lecturer and part time lecturer. The people are important to be
cultivated to produce outstanding people and to maintain the outstanding people. By
cultivate outstanding people, it will effect in enhance information capital and increase
organizational capital. A system called BEES enables to cultivate outstanding people by
providing a knowledge material like library. Enhance information capital will increase
Binus JWC competitive advantage and increase value. Increase organizational capital
will give Binus JWC an effective and efficient process. Beside people in Binus JWC
have to be cultivated, they also needs to behave according to the JWC culture such as the
integrity, team work, creativity, professionalism, and respect.
4.2.1.2. Internal Process
The result of learning and growth will affect the internal process. Internal process is a
day to day activity. This internaal process is improved by the system called Binus
Enterprise Education System (BEES) that is still on working by the Business Project
Reengineering (BPR) project. The detail of the BPR is on the enhance customer
management process. The internal process consist of develop high quality research and
knowledge, enhance customer management processes, create leading academic
programs, improve contribution to community, and provide operations and service
47
excellence. These 5 processes are the key processess in Binus JWC that Binus JWC
needs to measure.
4.2.1.2.1. Develop High Quality Research and Knowledge
To develop high quality research and knowledge, Binus JWC have Research and
development division that handle all research needed for Binus JWC. For example
survey to student, survey to lecturer and staff and analyze the survey result. The survey
is conducted with the help of IT, for example student fill the survey from the accessbi
website, usually after the exam period when student want to know their exam score.
Then the result of the survey will be analyzed and then will be used to improve Binus
JWC. The research also means the Binus faculty should do research according to their
expertise. For example the research from computer study lecturer is developing new
software. Through research, it will develop a new knowledge that can contribute to
university or to community.
4.2.1.2.2. Enhance Customer Management Processes
Another process is enhancing customer management processes. The customer in Binus
JWC is students. Enhance management processes are having an improvement in
business process which is called the business process reenginneering (BPR). The
background of business process reengineering is
According to Mr. Huibert Andi Wenas, “The project was initiated based on the
awareness that there is a gap between the business and the business process. The
problem identify in the past few years made Binus JWC realize that they need to create a
better system to realign the business and the business process not only the system to
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48
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49
information system (IS). IT must be involved the whole system to support the new
process because IT is the business enabler.
In the figure 4.6 is not only describing the processes but it also describes the system that
supports the processes such as the student service management, student activity
management, lecturer quality management, lecturer & student’s research, library and
knowledge management, honor, student finance, and executive dashboard. Student
service management is the student service who helps and gives information to student.
For example, if there is cancel class, student service will inform student by sending text
message to the students in that class. If there is enquiry from student, the student service
will help well. The student activity management helps to manage academic activities for
example the scheduling, enrollment system, and attendance system. Part of the BPR
result is enrollment (new system support it) although the interface to the end user may
not show signicant changes but in the background there is significant changes to the
system. Lecturer and quality management are maintaining the lecturer and the quality of
Binus JWC. For example give training to lecturer to improve their skills. Lecturer and
student research is a system that can calculate the point of the lecturer base on their
experience, expertise and qualification. It is based on Jenjang Jabatan Akademik (JJA)
from the higher education institution that lecturer needs to research to find a new
knowledge or to deeper their knowledge. The research can be different between
lecturers, it can be a case study research or for computer study discipline the research
can be developing new software. Library and knowledge management is a system that
contains all the knowledge needed for the students. The system will enable student to get
lecture material, books, e-books, sharing information and etc. Currently, Binus JWC
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Appendix A
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50
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51
schedule of lecturer, lecture schedule and it also includes arrangement of classroom.
Enrollment includes the pre-enrollment and enrollment system. Pre-enrollment enable
operation department have data of the classes that need to be offered in the next
semester. Enrollment enables the student to choose the class for the particular subject
base on their preference time. After registration and scheduling is the academic progress.
There are 2 modules inside the academic progress. The academic progress is the day to
day academic activities. The modules are lecturing and examination. The lecturing and
examination help in record the attendance of the student in class to calculate whether the
student can conduct the examination or not and also help record the attendance of
student in the examination. After checking the attendance, it comes to the evaluation
process. Evaluation process is the process that deals with score. There are 2 modules in
the evaluation process which are grading and thesis. The grading module is module that
grades the student score that will be used to calculate the GPS and GPA. Thesis module
is module that manages thesis process that contains of thesis submission and the
schedule of thesis defense. The last process is the graduation process and the process is
yudisium. Yudisium process is a process that select student who has fulfill criteria to
graduate by counting the SCU and also the GPA to the graduation ceremony. The
yudisium process is still in manual process only part of it has done automatically.
During the development the BPR has been analyzed but through out the time the
business process need to be evaluated again. Since environment is growing and the new
system will create some new issues. The BPR project is still being worked by the BPR
team, there are some unfinish modules.
4
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52
JWC
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53
In order for Binus JWC to be a Top 10 university in ASEAN, there is milestone that is
needed to be achieved. The milestone is also considered to be a leading program. The
milestone is achieving accreditation like EQUIS, EPAS, AACSB, ABET and other than
accreditation, home grown professors is important. With those programs Binus JWC will
have more value compare to other university, get recognition from community, and will
attract overseas student.
4.2.1.2.4. Improve Contribution to Community
Improve contribution to community is also considered the key process. It is because
international accreditation and also the national accreditation proclaim that education
organization had to contribute to community. Besides to fullfill the accreditation
requirement Binus is not only searched for profit but Binus also wants to give back to
community by having a program called Teaching for Indonesia (TFI). Teach for
Indonesia program is a group of lecturer that teach to village with free of charge. TFI
also helps the victims of Yogyakarta earthquake by sending a donation. In the pantry of
Binus JWC, Binus JWC is collecting coffee waste to be given to orphanage that can use
the coffee waste to create a bag.
4.2.1.2.5. Provide Operations and Service Excellence
Binus JWC wants to serve student with good operation and service excellence. In every
semester, students have to fill questionnaires. The question will be measured to know
whether Binus JWC have doing a good service excellence or not. This process will
affect to the productivity strategy in the finance part. This process is also enabled by the
BEES system.
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4.2.1.3. Customer
The result of those 5 key processes in Binus JWC will affect to the customer. If the
processes are good then the impact to the customer will be good also. With a good 5 key
processes, Binus JWC can meet and manage stakeholder expectation better. If Binus
JWC meet and manage stakeholder expectation, it will improve relationship value and
develop and promote brand image.
4.2.1.4. Finance
Finance is the last part of the strategy map. It is the critical part in organization to decide
whether the organization can continue to run or not. From the learning and growth,
internal process and customer, the end is the revenue growth. The processes in the
customer part are directly affecting the revenue growth. The revenue growth result is
sustaining the profitable growth. The productivity strategy will also affect to the
sustained profitable growth.
The strategy map is used by Binus JWC to compose the balance scorecard. The balance
scorecard is used to form the key performance indicator (KPI) for the employee so in the
KPI there will be learning and growth, internal process, customer and finance part. The
KPI is to score the performance of employees that will indicates the employee
performance is good or not. KPI is different from one employee to another. For example,
KPI for lecturer or head of school will not focus on the finance but the score will be
based on the learning and growth, internal process and customer. Demming cycle is used
for the balance scorecard in the Binus JWC.In 1950 Edward Demming suggested that to
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ensure a good product that satisfied the customer requirements, business processes
should be analyzed and measured [30].
Figure 4.9 Demming Cycle [29]
Demming cycle is continuous processes of plan, do, check and act as shown in figure
4.9. Plan process is the first process which the employee formulate the balance
scorecard. After plan, the employees do their job according to the plan. Then what the
employee did is measured and evaluated according to the plan. The result of evaluation
will influence the action to take. For example if the employee has set to achieve
minimum 80% but the result is only 75%, the employee might get a warning.
4.2.2. Value Chain
The value stream in the components of business architecture is ddescribed using the
value chain. Value chain is collection of process of how company brings their value to
the customer. The creation of value stream is based on the Michael Porter value chain.
Based on Michael Porter value chain Binus JWC analyze their key activities in order to
give value to customer according to their strategy. Figure 4.10 shows Binus JWC value
chain.
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Figure 4
ents Binus JW
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56
her to
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The supporting activities are Binus system infrastructure, lecturer development, teaching
and learning process development, research and research centers. Binus system
infrastructure is the IT that supports Binus operation. Lecturer development is the
activites to develop the lecture. Teaching and learning process development is activities
that are required to develop the process of teaching and learning. The last supporting
activity is research and research centers. It is activities that required an investigation
based on the lecturer preferences.
4.2.3. Binus JWC Strategy IT Plan
This section discusses the strategy IT plan in Binus JWC. Starting with discusses the
current IT state in Binus JWC, then the IT plan of Binus JWC and last is the IT
architecture. The IT position in the value chain is in the Binus System Infrastructure.
The following discussion refers to the Binus System Infrastructure.
According to Mr. Diyur, IT in Binus JWC is used to support operation activities by
using hardware, software, network, internet and troubleshooting service. It also provides
a training to staff that is not familiar using IT. With using IT, it creates an innovation to
support the operational and to achieve an automated system that is more efficiency and
low cost.
4.2.3.1. Current IT in Binus JWC
4.2.3.1.1. Binus JWC Application Architecture
According to Mr. Minaldi Loeis, the strength of Binus is in IT. In fact, Binus has used IT
to support the operation and service by having the data and information more accurate.
Binus has established IT department to develop and maintain the information systems,
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network intranet or internet, operational support, and teaching and learning support.
Almost all operation processes in Binus JWC is supported by information systems.
Information systems in Binus act to support the business because without information
systems the business can still operate manually.
According to Mr. Diyur, most systems in Binus JWC are developed in house by IT
department except the finance system. The finance system uses SAP product because
Binus wants to be a world class university so it needs to use a world class IT solution
that people know it. The summary of interview with Mr. Diyur is on appendix B. In the
table 4.11, it describes systems that are in the Binus JWC.
No. System Description
1. Parking System System that helps Binus JWC keep track of car that park in JWC.
People who bring Binusian student card will be free but for who
not will be charged.
2. Pre-enrollment an online system that help the scheduling of courses in the
enrollment system by tracking courses that each student want to
take in the next semester so then the course schedule will not
clash.
3. Enrollment An online system that enable student to choose course schedule as
their preference
4. Learning
Management
System
An online system that enable student and lecturer to view their
profile, class, registration, lecture, finance, private message,
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(Accessbi and
Magister
announcement, questions and download.
5. Library An online system that provides all knowledge resources
information and alsorecord the borrowing activities.
6. Schedule A system that manage class schedule
7. Online
Attendance
An online sytem that record the student attendance. It is integrated
with the binusian ID by tapping to the machine. Lecturer can only
modify attendance during class.
8. SAP Finance A system to generate invoice for student enrollment payment
9. Human
Resource
A system to do payroll, leave, attendance and insurance
10. Help Desk
(ticketing
system)
This application is used by the coordinator service to maintain
students and lectures enquiry. For example, student request to
make academic transcript.
11. Queuing System A system that manages the queuing in the student service so the
student can serve in order base on student who come first.
12. SMS Blast A system that sends SMS to student if there is a cancel class and
other relevant information.
13. Email Blast A system that sends email to students or lectures about academic
activities information.
14. Binus Email An email system that enable student, lecture and staff Binus to
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exchange information using email. The email system is supported
by Zimbra.
15. Inventory
Management
A system that keep track of inventory in Binus JWC.
16. Canteen Online A system that use to verify that only authorize people who get
food in the cafeteria because only lecture and to ensure that people
only take food 1 time.
17. Lotus Notes A system that enable staff to save notes and share note between
staff (procedure and knowledge management, job description
staff, form ISO)
18. ABIOS A back end system that enables staff of Binus JWC to manage
student processes (scheduling, mid exam, enrollment, grading,
study plan, final exam and GPA)
19. TV wall Display on going class schedule
20. OprJWC A system that manages booking room, attendance and course log.
Table 4.11 Binus JWC Systems [24]
Binus operation and services is enabled by ABIOS. ABIOS is a system that is used by
the internal staff to do lecture scheduling, examination scheduling, syllabus, enrollment,
and grading. Those are the core in the ABIOS system, the research did not get the full
detail of ABIOS due to Mr. Diyurman only gave the key activities. ABIOS system is a
desktop system which means these systems are not integrated with each other.
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4.2.3.1.2. IT Infrastructure
In order to support the information system in Binus JWC, it needs a suitable backbone
system. The backbone system consists of network, server, and database. The network
uses fiber optic cable. The internet bandwith in Binus is 30MB for international and
unlimited for local but for Binus JWC is 5MB for international and unlimited for local.
Some of the systems like library, accessbi and finance, the data are centralized in Binus
Syahdan. Other systems are centralized in Binus JWC. Only systems that open to public
are centralized in Binus Syahdan but systems that for academic in Binus JWC operation,
the server is centralized in Binus JWC.
According to the head of IT department, for the server, Binus still uses old server and
has not planned yet to be improved. It is because of the current server still can perform
well with the current operation. Currently, Binus does not use virtualization for the
server because virtuliazation is a new technology. The server that Binus have at the
moment does not support the virtualization. If Binus changes the server that enables
virtualization, the cost will be equal.
Server that Binus used is server from IBM, ASUS and also there is blade server. For the
operating system of the server Binus use Linux for the main server and for the
application use windows 2008 server. Binus uses SQL server for the database. Every day
Binus JWC data is synchronized to Binus Syahdan. It is a one way interaction that Binus
JWC acts as the source. Binus JWC also back up their data to a computer then from the
computer the data is stored in the tape storage. The tape backup is chosen because tape is
durable and the size is also big. The disadvantage of tape is slow when restoring and
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cannot filter what to restore. The detail of the server that Binus JWC uses to support
their operation discuss in the table 4.12.
No. Server Description
1 Radius Use for authentication
hotspot. The authentication
is from database. (LINUX
operating system)
2 Mikrotik Server for hotspot that has
GUI dan authentication.
3 Jaguar File server (worksheet,
letter)
4 LinuxMHS To manage and store files
for Art & Design student.
Save in MYSQL is
optional.
5 RFID Server To enable recognition the
Binusian ID card.
6 Web application Use for attendance system
7 Tenderloin Use for DHCP server and
file server (master file)
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8 Tiger-09 File server for BEJ files
for Accounting students
9 Tiramisu Windows server 2003.
ABIOS and BEES
database.
Table 4.12 Binus JWC Server
Figure 4.13 Network Diagram
According to head of IT department, figure 4.13 shows the network diagram of Binus
International. The connection to Binus Syahdan is through router and firewall. Binus
Syahdan is responsible to distribute internet for Binus International.
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AccessBI
Web Services
Library Magister
4.2.3.1.3. Integration Architecture
The username of accessbi, library, and magister are integrated. The integrations is using
web service so students can have the same id and password to login to the application.
The web service is linking the login account in form of XML. The web service is
developed by Binus. Figure 4.14 describes the web service relation to applications.
Figure 4.14 Web Services
4.2.3.1.4. Binus JWC IT Policy
Beside quality of people, the system qualities that enable the business process also have to be
improved and maintained. The security quality attribute of the existing system needs to be given
an attention. In order to ensure the security, IT of Binus JWC develop IT policy. The IT policies
are :
• Staff does not using internet for not working related purpose
• Staff does not access bit torrent
• Staff does not use Binus Email to post not working related purpose
• Maximum 10mb – 15mb per download, after work hours the internet is unlimited
• Use DHCP server to obtain IP address
• The network is segmented between division
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• User staff that has resigned will be deleted
• Periodically update the software
All computer staff is using Kaspersky total solution to protect computer from viruses. IT also
controls lab class so there is a lab policy to maintain the computer lab. Besides that IT also
monitor Internet activity. If there is any unordinary behavior, the staff can block it. Other than
the security quality attribute, the reliability of the system is also important. In order to achieve
reliability and availability, the system is tested, reviewed and backup. There is testing and
implementation to the system before the system is launched. After the system is launching, it is
still monitored until the system is matured.
4.2.3.2. Binus JWC IT Plan
The current IT plan in Binus JWC is integrating all of the systems and adding system
Currently Binus JWC is having a business process reengineering (BPR) project.
Through BPR, Binus JWC will have Binus Enterprise Education System (BEES). With
BEES, Binus JWC will have an integrated web based system to support Binus JWC
operations. The reason to develop BEES on a web based system is because Binus JWC
wants to develop an integrated system and an application that is modular that does not
need to change the framework if there is additional. There are several modules inside
BEES. Table 4.15 describes the BEES modules with their status for year 2011.
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Modules Status
BEES Attendance System Completed
BEES Enrollment Completed
BEES Enrollment Peminatan Completed
BEES – Honor Dosen Completed
BEES – Building Management Completed
BEES Examination System Completed
BEES Grading System On going
BEES – KPI Dosen Planning
BEES – KPI Staff Planning
BEES – Syllabus Planning
BEES – Yudicium Pending
BEES – Thesis Management System Planning
BEES – Textbook Ordering System To be planned on September 2011
JJA – Integrated to Univ Not yet plan
JJA – Simulation Not yet plan
Helpdesk – Tracking Document Request Pending
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R&D Website To be planned on September 2011
BEES – SAC Monitoring System To be planned on July 2011
Video Conference Pending
Grade Simulation Planning on July 2011
CE – HAK Akses Honor & Personalize
Themes Completed
Virtual Account BBS Completed
BEES – User Management Completed
Integrasi Dosen JWC ke University Completed
AS2: History Nilai Mahasiswa Completed
PreEnrollment Odd 2011/2012 On Going
Honor JWC gabung dengan Univ Completed
Scheduling Simulation : Packet Completed
Lecturer Vancancy Not yet plan
Financial Status Planning on September 2011
BEES – Status Mahasiswa Planning
Email, calendar outlook Student, lecturer Not yet plan
Table 4.15 BEES Modules
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The status of the BEES modules means the current state of BPR project in Binus JWC.
The finished status means that the module has been finished develop. The finished
module will be planned again, if there is additional requirement or weaknesses. The on
going status means that the module currently is running. The planning status is the
module currently is being planned. The pending status means that the development of
the module is postpone. Not yet plan status means that, it has not planned in 2011. The
interviewee who was Mr.Diyurman did not want to give the detail of the module.
During the development of BEES according to Mr. Diyur and Mr. Andi, they have a
problem in the human resource. The problem occurs because of the team member come
out and it is hard to find a suitable person to replace. It is because of Binus requirements
does not match with the candidate skill or because of the salary.
The design of the system is important to follow a framework. The framework will enable
to have a better design of system. Frameworks that Binus currently use are the CMMI
framework and .NET framework. Binus uses the CMMI framework for the logical
design. For example the file naming, table naming, and procedure. The .NET framework
is used for the programming/coding of the system. The reason for choosing .NET
framework is because the plarform of the OS is windows and quick development. The
.NET framework is a future programming then it will be a web based to support internet
platform. BEES system is based on .NET framework. Some of previous system in Binus
is not used .NET framework but it will shift to the .NET framework. Before .NET, Binus
used vibi and foxpro before year 2000. Binus uses SDLC methodology for problem
idetification.
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For data processing, Binus JWC uses centralized and decentralized that mean for
finance, accesbi, and library system it is centralized with Binus Syahdan and centralized
in Binus JWC for academic purposes. At the end of the day, the data related to the
academic will be copied to Syahdan.
4.2.3.3. IT Architecture
Figure 4.16 IT Architecture
Figure 4.16 shows the IT architecture in Binus International. The IT architecture is
created based on the current IT and the IT plan in Binus international. The IT
architecture describes the current systems that are ABIOS and OprJWC. The figure also
describes the IT plan in Binus International that is the BEES system and the application
integration.
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4.3. Binus International Business Architecture Model
Figure 4.17 Binus International Business Architecture
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Figure 4.17 Binus International Business Architecture, summarizes chapter 4 in the form
of diagram based on the findings. Binus international follows to the accreditation
regulation. The vision and mission of Binus International should align with the business
architecture. The business arhictecture is described by the value chain and the next
figure describes how tbe value chain relationship with each other and the system support
it.
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