chapter 3 strategic management

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 Strategic HRM The Conte xt of SHRM Strategic Management ch 3 Lecture T wo Dr. Maha Dajani 1

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  • Strategic HRMThe Context of SHRM

    Strategic Managementch 3

    Lecture Two

    Dr. Maha Dajani

    1

  • Three HR Approaches

    Micro HRM MHRM

    International HRM IHRM

    Strategic HRM SHRM

    2

  • HRM Practices

    Job Analysis/DesignRecruitment /Selection

    2-3

  • Benefits of a Strategic Approach to HR

    1. Facilitates development of high-qualityworkforce through focus on types ofpeople & skills needed

    2. Facilitates cost-effective utilization oflabor, particularly in service industrieswhere labor is generally greatest cost

    3. Facilitates planning & assessment ofenvironmental uncertainty & adaptationof organization to external forces

    4

  • What is strategy?

    5

  • A Strategy is a plan of action for the future so as to gain competitive advantage

    1) Where

    are we

    now? 2) Where

    are we

    going? 3) How will

    we get

    there?

    6

  • Process of Strategic Management

    7

  • 2 Phases of Strategic

    Management

    Strategy Formulation

    Strategy

    Implementation

    2-8

  • Strategic Management Process Model

    Strategy FormulationStrategy Implementation

    HR Practices Recruiting Training

    Performance management Labor relations

    Employee relations Job analysis Job design Selection

    Development Pay structure IncentivesBenefits

    FirmPerformance Productivity Quality Profitability

    HR ActionsBehaviorsResults

    HR CapabilitySkills,AbilitiesKnowledge

    HR Needs

    SkillsBehavior

    Culture

    Strategic

    ChoiceGoalsMission

    External AnalysisOpportunities

    Threats

    InternalAnalysisStrengthsWeaknesses

    2-9

  • Linkage between HRM and business Strategy

    Both strategy formulation and strategyimplementation involve people-relatedissues and therefore necessitate theinvolvement of the HR function.

    Four levels of integration exist betweenthe HR function and the strategicmanagement function

    10

  • Four Types of linkages

  • 1- Administrative LinkageThis is thelowest level of integration, in which the HRMfunction's attention is focused onday-to-day activities. No input from theHRM function to the company's strategic planis given.

    2.One-Way LinkageThe firm'sstrategic business planning functiondevelops the plan and then informs theHRM function of the plan. HRM thenhelps in the implementation.12

  • 3. Two-Way LinkageThis linkage allowsfor consideration of human resource issuesduring the strategy formulation process. TheHRM function is expected to provide input topotential strategic choices and then helpimplement the chosen option.

    4. Integrative LinkageThis is based oncontinuing, rather than sequential, interaction.The HR executive is an integral member of thestrategic planning team.13

  • Strategy Implementation Variables

    ProductMarket

    Strategy

    RewardSystems

    Select

    Train

    Develop

    People

    Types

    of

    Information

    Organizational

    Structure

    Task

    Design

    Performance

    2-14

  • Corporate Strategies: Growth

    BenefitsGaining economies of scale in

    operations & functions

    Enhancing competitive positionvis--vis industry competitors

    Providing opportunities foremployee professionaldevelopment & advancement

    HR IssuesPlanning for new hiring

    Alerting current employees

    Ensuring quality &performance standards aremaintained

    Internal MethodsPenetration of existing markets

    Developing new markets

    Developing new products orservices for existing or newmarkets

    External MethodsAcquiring other organizations

    Vertical integration

    HR Issues in M&AMerging organizations

    Dismissing redundant employees

    15

  • Corporate Strategies: Stability

    Maintaining status quo due to limitedenvironmental opportunities for gainingcompetitive advantage

    Few employees will have opportunitiesfor advancement

    Critical that management identify keyemployees & develop specific HRretention strategies to keep them

    16

  • Corporate Strategies:

    Turnaround or Retrenchment

    Downsizing or streamlining organizationin cost-cutting attempt to adjust tocompetitive environment

    Few opportunities & manyenvironmental threats

    Important to develop HR practices tomanage survivors

    17

  • Porters Three Types of Competitive Strategies

    Cost leadership Differentiation

    Business-Level

    Competitive Strategies

    Focus/Niche

    18

  • Business Unit Strategies: Cost Leadership

    Increases in efficiency & cutting of costs, thenpassing savings to consumer

    Assumes price elasticity in demand for products orservices is high

    Assumes that customers are more price sensitivethan brand loyal

    HR strategy focuses on short-termperformance measures of results &promoting efficiency through jobspecialization & cross-training

    19

  • Business Unit Strategies: Differentiation

    In order to demand a premium price from consumers

    Attempting to distinguish organizational products orservices from other competitors or

    Creating difference

    Organization offers employees incentives &compensation for creativity

    HR strategy focuses on external hiring ofunique individuals & on retainingcreative employees

    20

  • Business Unit Strategies: Focus

    Business attempts to satisfy needs of only aparticular group or narrow market segment

    Strategic intent is to gain consumer loyalty ofneglected groups of consumers

    Strategic HR issue is ensuring employeeawareness of uniqueness of market segment Thorough employee training & focus on

    customer satisfaction are critical factors

    Hiring members of target segment who areempathetic to customer in target segment

    21

  • Porters Strategy in Relation to HR Strategy

    22