chapter 1pages.southwesterncc.edu/lventuro/com110/ppt_pdfs/... · 2011-04-07 · professional...
TRANSCRIPT
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Chapter 1
The World of Communication
Communication in Our Lives, Sixth Editionby Julia T. Wood
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Defining Communication
Communication is asystemic process in which people interact with and through symbols to create and interpret meanings
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Why Study Communication?
Formal study can− Improve our skills
− Help us make sense of what happens in our lives
− Increase our personal impact
− Others?
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Features of Communication
Process− ongoing and always in motion
Systemic− occurs in a system of interrelated parts
that affect one another
Symbols− All language and many nonverbal
behaviors—anything that abstractly signifies something else
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Features (cont’d)
Meanings− the significance we bestow on
phenomena—what they signify to us
− content level of meaning
− relationship level of meaning
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Values of Communication
Personal
Relationship
Professional
Cultural
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Personal Values
We gain personal identity as we communicate with others
Communication directly influences our physical and emotional well-being
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Relationship Values
We build connections with others by:
− disclosing our private identities
− listening to learn about them
− working out problems
− remembering shared history
− planning a future
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Professional Values
Thomas, J. (1999). Do you hear what I hear? Women in Business, 51, 1-14.
Communication skills are closely linked to professional success
“In professional life, the costs of poor communication are great. Executives in large companies report that 14% of each work week is wasted because of poor communication” (Thomas, 1999).
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Cultural Values
To be effective citizens in a democracy, we must be able to express and evaluate ideas
Effective participation in social life requires good communication skills
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Linear Model of Communication
A one-way process in which one person acts on another person
Noise
− anything that interferes with the intended communication
Who?Says what?In what channel?To whom?With what effect?
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Linear Models
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Interactive Models of Communication
Receivers respond to senders
Senders listen to receivers− Feedback
Verbal or nonverbal
Intentional or unintentional
− Fields of experience
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Interactive Model
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Transactional Model of Communication
People often simultaneously send and receive messages
Communication changes over time
Communication occurs within systems
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Transactional Model
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Breadth of the Field
Intrapersonal Communication
Interpersonal Communication
Group Communication
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Breadth of the Field(cont’d)
Organizational Communication
Mass and Social Media
Public Communication
Intercultural Communication
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Unifying Themes
Symbolic Activities
Meaning
Critical Thinking
Ethics and Communication
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Research
Education
Media Production, Analysis, and Criticism
Training and Consulting
Human Relations and Management
Careers in Communication
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Textbook WebLinks
1.1: Multicultural Education Resources
This University of Virginia website provides resources and dialogues for equity in education.
1.2: The Foundation for Critical Thinking
1.3: National Communication Association (NCA)
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WebLinks (cont’d)
1.4: International Communication Association (ICA)
1.5: NCA’s Credo for Ethical Communication
1.6: ICA’s Statement on Standards
1.7: NCA’s “Communicating Common Ground”
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WebLinks (cont’d)
1.8: “Communication Currents” NCA’s online magazine
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Websites
American Communication Journal
CengageNow
Careers in Communication List compiled by Olivet College Career Dev.
Looking for a Job: www.monster.com
O*NET OnLine Developed by the U.S. Department of Labor
This site provides information on key attributes and characteristics of workers and occupations