Chapter 2 Lesson 3Being a Health Literate Consumer

Do Now What are some types of products and

services people use to maintain or improve their health?

Are You A Smart Buyer? Health Consumer-someone who

purchases or uses health products or services

Advertising-a written or spoken media message designed to interest consumers in purchasing a product or service.

Pg. 47 Figure 2.11

What advertising technique is this?

http://www.youtube.com/watch?v=-ycrbaXipHw

Evaluating Products

Product Labels

Comparison Shopping Judging the benefits of different products by

comparing several factors, such as quality, features, and cost.

Look at Cost and Quality Features Warranty Safety Recommendations

Generic vs. Name Brand

$3.98 $6.97

Evaluating Information and Services Does this information come from a valid

source? Does the service come from a respected

provider? If the source is a Web site, who pays for

the site? Is it a reputable organization? What is the purpose of the site?

Ch. 2 Lesson 4 pg.50Managing Consumer Problems

Resolving Consumer Problems Understand return policy before making

a purchase Have a copy of the warranty Save your receipt Read all instructions before use

Organizations Better Business Bureau

Consumer advocates- people whose sole purpose is to take on regional, national, and even international consumer issues.

Local ,State, and federal government agencies

(i.e. FDA)

Malpractice Failure by a health professional to meet

accepted standards

http://www.youtube.com/watch?v=XlE0x4Z-2gA

Health Fraud The sale of worthless products or

services that claim to prevent disease or cure other health problems

Also known as Quackery

http://www.youtube.com/watch?v=ogsm2rRgrWk

Protection From Health Fraud Check out claims with doctor or other

health professional Talk to family or friends Check with BBB Check with professional health

organizations