chapter 08
TRANSCRIPT
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Introduction to Fire Protection3rd Edition
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Chapter 8
Support Functions
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Objectives
• Identify the support functions required by the fire department
• Describe the duties and responsibilities of the support functions
• Explain the need for the support functions• Explain the difference between a managerial
support function and a technical support function
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Introduction
• Not all fire department personnel respond to emergencies
• Many personnel in fire departments work in support roles that aid emergency responders
• Without support functions, the fire department would not have the necessary equipment, training or facilities
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Dispatch
• Staffed with telecommunicators– Receive and dispatch calls
– May be firefighters or civilians
• Expanded dispatch– Used for large incidents
– Supplements regular dispatch personnel and systems
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Transmission of Alarms
• 911 system• Alarm pull boxes• Cell phones• Lookout towers (forests)
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Figure 8-1
911 sticker on apparatus compartment door.
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
GIS/Maps
• Fire department requires current maps• GIS
– System of map overlays
– Uses coordinates from GPS
– Connects to databases for additional information
• Streets, hydrants, addresses, business type, jurisdiction
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Hazardous Materials Control Unit
• Type of fire prevention unit that works with hazardous materials risks
• Provides services to emergency response personnel– Storage
– Inventory update
– Emergency responder information
• Provides technical expertise
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Arson Unit• Arson is a heinous crime
– May harm unintended victims
– Tremendous cost
• Reasons for arson– Spite/revenge
– Profit
– Mental aberration
– Cover up other crimes
• Difficult to convict perpetrators
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Arson Bureau
• Determines cause of suspicious fires• Investigates serious injuries and death due to
fire• Prosecutes perpetrators• May serve as department internal affairs
– Investigates complaints against employees
• Determines cost recovery
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Arson Investigators
• Are specially trained in– Collecting and preserving evidence
(see Figure 8-2)
– Interviewing suspects and witnesses
• Must know fire chemistry and physics• Works with police and law enforcement• Can testify in court• Are considered expert witnesses
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Cost Recovery
• Civil suits– Pursue cost of recovery from people who cause
fires
– Wildland fires costs not totally recoverable• Limited to amount of insurance carried by
person
• Extraordinary hazard ordinances• Criminal negligence and criminal acts
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Personnel
• Handles employee matters– Insurance
– Payroll
– Hiring and firing processes and paperwork
– Retains employee evaluations
• Assists with budget preparation
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Information Systems
• Automates the management of statistical, training, equipment, personnel, and other information
• Maintains the computer network• Responsible for data collection, storage and
retrieval• Repairs and upgrades system• Assists users with applications
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Business Manager
• Chief financial officer of department– Prepares budget and analysis
– Keeps tracks of all expenditures
– Must be well-versed in all laws relating to the fire service
– Performs day-to-day accounting
– Manages inventory and orders
• Usually a civilian position
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Fire Business Management
• Administers contracts for resources between owner and requesting agency
• Inspects equipment used on contract• Manages equipment time recorders and check-
in personnel at incidents• Keeps records and prepares necessary forms at
incidents
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Technical Support
• Legal services• Crime lab• National Weather Service• Health Department
– Hazardous materials incidents
• Special hazards– Subway
– Refineries
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Warehouse/Central Stores
• Receives and distributes items• Stores items needed to operate department• Receives supply requisitions from stations• Fills orders• Repairs equipment
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Repair Garage
• Services and repairs fire apparatus• May build up specialized equipment• Mechanics are civilian employees with
specialized knowledge
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Radio Shop
• Repairs and maintains radios– Vehicle
– Base station
– Hand held
• Installs radios in new apparatus
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Adjutant/Aide
• Assists chief officer– Paperwork
– Errands
– Research
– Memos
– Dispatch recorder
– Chauffeur
• Has opportunity to learn about department on higher level
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Copyright © 2006 Thomson Delmar Learning
Introduction to Fire Protection 3rd EditionRobert Klinoff
Summary
• The modern fire department requires many personnel in support functions– Dispatch– Hazardous materials control unit– Investigation– Personnel– Equipment supplies and maintenance– Information management– Financial services– Technical expertise