changing workforce perceptions of selecting work settings · big shifts diane stegmeier founder...
TRANSCRIPT
BIG SHIFTS
Diane StegmeierFounder & CEO, Stegmeier Consulting Group
October 28, 2015
Changing Workforce Perceptions of Selecting Work Settings
You’ll have a chance to win!
© 2015© 2015
Ranked #1 Workplace Strategy Book by Amazon Readers
140 organizations
24 industries
19 years
Stegmeier Consulting GroupWORKPLACE RESEARCH STUDY
Examination of resistance to workplace change
© 2015
PerformanceManagement
Communications
Vision&
Mission
Culture
Rewards&
Consequences
CoreValues
OrganizationalStructure
LeadershipBehavior
Image
Compensation
Autonomy&
Authority
TechnologyBusinessProcesses
Physical &Virtual Workplace
KnowledgeManagement
© 2002, 2015 Stegmeier Consulting Group
15 Critical Influences
Book AdoptionHarvard University’s Graduate School of DesignUniversity of CA, Berkeley - Haas School of BusinessNortheastern University – Boston
Victoria University of Wellington – New Zealand
Middlesex University - UK
National Taiwan University
Université de Montréal
Singapore Polytechnic
Kuala Lumpur City Library
New York Institute of Technology
Oakland Community College
University of Tasmania - Australia© 2015
© 2015
HotelingAlternative
WorkspaceFlexible Workspace
VirtualWork
Desk SharingNon-Territorial Offices
Telecommuting
Distributed Workplace
Touchdown Space
ReveRse Hoteling
Web Commuting
Shared-Space Environment
Free Address
Telework
Work ShiftingOpen Office Environment
Collaborative Workplace
Free Range
‘I’ space, ‘We’ space
Flex Work
Work-at-Home
Connected Work
Flexible work arrangements
Open Plan
Activity Based Worksettings
On-Campus Mobility
Remote Work
Hot DeskingWFH
© 2015
A question for the audience…
Which commonly used term provokes more debate in the
workplace today than any other?
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OPEN OFFICE
© 2015
© 2015
Read any good articles lately?
The Open Office is the Work of Satan
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Biggest Concerns of the Workforce
Distraction Lack of privacy
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The sound of a productive workplace
For a team of employees exchanging knowledge:
Full of energy
Enthusiasm
Laughter
For an individual engaged in focus work:
Peaceful
Calm
Quiet
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Typical Perceptions of the Open
Office Environment
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Big Shift #1: Default Behaviors
To…
Collaborative work Seek focus space
when needed
From…
Focus work Seek collaborative
space when needed
© 2015
Big Shift #2: Expectations
To… The entire environment is
mine from which to choose the appropriate space for the task at hand
From…
My large dedicated workspace will accommodate all of my work tasks
© 2015
Big Shift #3: Management
To…
Leadership for results
From…
Line-of-sight supervision
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Big Shift #4: Dynamics
To…
Space is flexible
So are the people!
From…
Space remains the same
The individual is stationary
© 2015
Big Shift #5: StatusTo…
Space is not considered a currency
Egalitarian The space belongs to all Everyone should enjoy
natural light
From…
Entitlement to larger, nicer spaces
Access to daylight increases with hierarchy
The changes are fine for employees, but not for me
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Dispelling the Myths of the Open Plan
Perception Reality
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A work task is simply a single slice of their work day Different tasks need to be supported by different types
of work space settings
Your workforce needs to understand…
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Your workforce needs to understand…
Not all work is private; tasks often have different degrees of privacy requirements, and diverse work settings are designed to support them
© 2015
Your workforce needs to understand…
The onus is on the individual to seek out & reserve the type of space best suited for the task, whether the slice of work will be conducted with others (& how many people), & the degree of privacy required
© 2015
Organizations need to tap into key intrinsic motivators…
Autonomy (“I can choose my work settings”) Mastery (“I can improve my productivity”) Purpose (“I can make a different on my team”) Progress (“I can achieve the goals of my job”) Social Interaction (“I can connect with others”)
© 2015
Drawing for Book
25
WINNER MUST BE PRESENT
© 2015
QUESTIONS?
© 2015
Diane Stegmeierdiane@stegmeierconsulting.comwww.stegmeierconsulting.com
White PapersSelling Upward: Securing Leadership Buy-in for Workplace ChangeCommunicating Workplace Change: Starting with the Basics
© 2015
THANK YOU
Diane Stegmeier, Founder & CEOStegmeier Consulting Group
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Big Shifts: Changing Workforce Perceptions of Selecting Work Settings
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• Twitter: @workplacechange