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Changing the Game: How Innovation Shapes an Industry’s Landscape Brian Cu, Grab PH Country Head

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Page 1: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Changing the Game: How Innovation Shapes an Industry’s Landscape

Brian Cu, Grab PH Country Head

Page 2: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Grab is Southeast Asia’s

leading ride-hailing

platform.

Page 3: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Anthony Tan & Hooi ling Tan

Harvard Business School

Safe rides for their

families

2012

Page 4: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Why we exist:

TO SOLVELOCAL PROBLEMS

Page 5: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development
Page 6: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Our Services

Page 7: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Now available in Angeles City,

Pampanga

Page 8: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

930,000 drivers in our network

across Southeast Asia

45 million downloads

6 Reseach & Development centers

ISO 9001:2015 certification

55 Cities

7 Countries

Page 9: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Manila. Cebu. Davao. Bacolod.

Iloilo. Baguio. CDO. Pampanga

Grab in the

Philippines

Page 10: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Drive Southeast Asia

forward

VISION

Page 11: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Safety Convenience Financial Freedom

Driving SEA Forward

We improve the quality of life for passengers, drivers, employees and society at large.

Travel with confidence knowing that Grab’s top priority is your safety.

We offer the best transport options at various price points.

Page 12: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Providing the Safest Transport Platform

Stringent driver background checks and training program

Passengers can share their ride to family and friends real-time

Passenger and driver feedback are taken seriously and are used to improve services.

First in transport to develop an in-app messaging service with GrabChat.

Page 13: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Making Transportation Accessible to All

Reduced travel time by 70%compared to public transportation

Widest array of services to suit both transport and delivery needs

Page 14: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

OpenTraffic

In 2016, Grab became the first ride-hailing company to partner with the World Bank to develop OpenTraffic.

Making Transportation Accessible to All

Page 15: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

35%Grab drivers earn

on average

more compared to the average worker wages in the

Philippines

Improving the Livesof our Partners

Page 16: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Improving the Livesof our Partners

Driver Benefits

❖ Life insurance

❖ Car insurance

❖ Health insurance

❖ Fuel discounts

❖ Car maintenance

❖ Discounts

Page 17: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Share Your Ride

Page 18: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Star Ratings

Page 19: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Back 2 Back Jobs

Page 20: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Heat Map

Page 21: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

What’s happening in the next5 years?

Page 22: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Source: Google & Temasek Report

By 2025:

The SEA ride-hailing industry

5 foldincrease in rides 13 bn dollars

in annual revenue 15% share of total travel market

Page 23: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

A Bigger and Better Grab

Page 24: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development

Disruption beyond ride-hailing

GrabPayGrabPayCredits

GrabRewards

Page 25: Changing the Game - DOST PCIEERDpcieerd.dost.gov.ph/images/downloads/presentation... · 930,000 drivers in our network across Southeast Asia 45 million downloads 6 Reseach & Development