changes in the telecom ecosystem and looking at …...changes in the telecom ecosystem and looking...
TRANSCRIPT
Changes in the Telecom ecosystem and looking at the ways forward
EVP Customer Operations
Saleem Albalooshi
Dubai, UAE, April 30th, 2012
Page § 2
Major forces affecting services
If you haven’t noticed, the future isn’t what
we may think it is… or used to imagine it...
Page § 3
We are changed…
Technology is changing and altering our reality
and when this reality is altered we are changed.
Page § 4
We are changed….
Page § 5
We are changed….
Page § 6
The service delivery platforms…
Page § 7
Application Layer (OTT’s) ….
Page § 8
Compitition ….
Page § 9
We are changed….
Page § 10
Telco’s continue to provide…
Page § 11
Word of wisdom: Past success is your worst enemy….
Page § 12
Next ..….
Page § 13
Partnership
New Business Model with OTT’s and Smart Phone
providers.
Page § 14
Services…
Managed Services present significant opportunities
for Telecoms, Large Enterprise, and SMBs…
Page § 15
Service Providers….
“38% of US SMBs are willing to purchase IT products and services (including hardware and software) from telecommunications service providers.”
AMI Partners www.ami-partners.com
Page § 16 Page 16
• Hosting and Applications (SaaS, ...)
• Contact Center Solutions
• Security and Business Continuity
• Unified Communications Solutions
• Data and Managed Data Solutions • Multi-Enterprise Collaboration
• Consulting and Integrating Solutions
• Digital Media Solutions
New technology services - cloud computing (PaaS and SaaS)
Page § 17
Looking ahead…. take away…