change communications and engagement - change meetup group dubai

11

Post on 22-Oct-2014

632 views

Category:

Business


2 download

DESCRIPTION

Communications and Engagement during change, how to build a plan and create a brand to engage employees.

TRANSCRIPT

Page 1: Change Communications and Engagement - Change Meetup Group Dubai
Page 2: Change Communications and Engagement - Change Meetup Group Dubai

PLANNINGKEY ELEMENTS OF A COMMS STRATEGY INCLUDE:

OBJECTIVES – WHY DO WE NEED TO COMMUNICATE?

STAKEHOLDER AUDIENCES – WHO DO WE NEED TO COMMUNICATE WITH?

KEY MESSAGES – WHAT WILL YOU COMMUNICATE?

CHANNELS – HOW AND WHERE WILL YOU DELIVER THE MESSAGES?

TIMING – WHEN WILL STAKEHOLDERS RECEIVE THE MESSAGES

BRANDING – WILL YOU DEVELOP AN IDENTITY FOR YOUR PROJECT

MEASUREMENT – HOW WILL YOU MEASURE THE SUCCESS?

Page 3: Change Communications and Engagement - Change Meetup Group Dubai

COMMITMENT CURVE

Daryl Conner’s Commitment Curve - http://www.connerpartners.com/blog-posts-containing-downloadable-tools/the-eight-stages-of-building-commitment

Page 4: Change Communications and Engagement - Change Meetup Group Dubai

COMMUNICATIONS IMPACT

Page 5: Change Communications and Engagement - Change Meetup Group Dubai

CAMPAIGN PLANNING

Objectives

Target

Key

Messages

Channels

Evaluation

• Use SMART goals

• Profile

• Needs

• Theme/key message 1

• Theme/Key message 2

• Channel 1

• Description, timing, budget, owner

• Method

• Timing

Page 6: Change Communications and Engagement - Change Meetup Group Dubai

KEY MESSAGES

Why are we changing?

What is changing and when?

What does this mean for you?

What are the benefits?

Change vision

Page 7: Change Communications and Engagement - Change Meetup Group Dubai

CHANNELS

Chart based on Prosci’s® ADKAR® model stages

Page 8: Change Communications and Engagement - Change Meetup Group Dubai

GRAPHICS TOOLSwww.canva.com

www.picktochart.com

Page 9: Change Communications and Engagement - Change Meetup Group Dubai

PROJECT BRANDING

Page 10: Change Communications and Engagement - Change Meetup Group Dubai

BRAND ASSESSMENT

Page 11: Change Communications and Engagement - Change Meetup Group Dubai

STYLE GUIDELINES

Brand essence summary

Logos and usage guidelines

Colour palette and usageguidlines

Approved graphics

Tone of voice and writing style