chamber tcn november 2014

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THE CHAMBER NEWSNovember 2014 | Vol. 14 | No. 11

A publication of the Grand Rapids Area Chamber of Commerce

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Business Matters presents Servant Leadership + workshop to Optimize Your Company Online

West Michigan Policy Forum strikes statewide chord & sets top priorities

Nominations needed by November 24 for Diversity Visionary and Change Agent

Jingle, jingle. Local retailers rock the holiday season as Members in the Spotlight!

HIGHLIGHTS

10 Give thanks and give back at the ATHENA Leadership Forum, Nov. 20

Don’t miss the Diversity & Inclusion Forum on November 21! This annual half-day forum features key strategies for welcoming and diversifying your talent pool.

• Hear a keynote presentation from Peter Gomez and Susan Median, experts in diversity and inclusion at Battalia Winston—one of the nation’s largest women-owned executive search firms.

• Learn from a community panel of local businesses and organizations about best practices for attracting and retaining diverse talent.

• Grow with a “how to” cultural intelligence workshop from Alan Headbloom of Headbloom Cross-Cultural Communication, who will provide coaching tips and key takeaways on the cultural and linguistic aspects of working on diverse teams.

Exclusive Presenting Sponsor:

Shop Local, Shop ChamberAccording to the Michigan Retailers Association, retailers provide more than $100 billion worth of goods and services annually to consumers in Michigan and employ 450,000 Michiganders. Meijer alone announced this fall that it has plans to hire more than 10,000 new team members throughout the Midwest—including 4,800 team members in Michigan—in preparation of the holiday selling season.

All those jobs mean more income for consumers and cash flowing into the local economy—all more reasons to shop local, shop small this year. Take it one step further and “shop Chamber” while you’re at it!

“Grand Rapidians are passionate about shopping local. Shopping locally and supporting local merchants helps to build a stronger economy within our community,” noted Amanda Sanborn, property manager for Rockford Construction which operates MoDiv (The Shops at Monroe and Division). Last year, the hip downtown retail incubator saw many retail businesses expand—a trend that is set to continue on the heels of a successful ArtPrize season, according to Sanborn.

Did you know approximately 18 percent of all Michigan’s economic activity comes from the retail sector?

13 Governor Snyder unveils Michigan Work Ready Community Initiative

Attract & Retain Diverse Talent

Date | Friday, November 21, 2014Time | 7:30 a.m. – NoonLocation | Salvation Army Kroc Center, 2500 South Division Ave.Cost | $50 for members, $65 for future membersVisit www.grandrapids.org/diversity-inclusion-forum or \call 616.771.0303.

www.grandrapids.org2 The Chamber News November 2014 | Issue Sponsor: Blue Cross Blue Shield

CHAMBER News & Notes

The Chamber News Editorial Policy

Learn how simple behavioral changes can make a big impact—not just on the bottom line—but on the people you lead.

Johnathan Pope leads a staff team of 300 that impact the lives of 17,000 members annually and countless other program participants and recipients of services through the David D. Hunting YMCA branch. Johnathan has served the YMCA for 20 years in three distinct communities and in various capacities and leadership roles—gaining insights of his own into serving first as a leader along the way.

Date | Tuesday, November 18, 2014Time | 7:30 – 9:00 a.m.Location | Salvation Army Kroc Center, 2500 S. Division Ave.Cost | $20/member early registration, $25/member late registration, $25/future members (includes hot breakfast)

Exclusive Premier Sponsor:

BUSINESSMATTERS SERIESServant Leadership

New Business Matters Workshop!SAVE THE DATE:December 2 | Optimize Your Company OnlineUncover the elements for online success and optimized performance with this fast-paced, highly-interactive session from Pete Brand, CEO & co-founder of MINDSCAPE at Hanon McKendry.

Leadership Advantage APPLICATIONS AVAILABLE!

Visit www.grandrapids.org/business-matters to register or call 616.771.0303.

Leadership Advantage maximizes the leadership potential of professionals from business, non-profits and government with an eight-session program that emphasizes the unique skills individuals possess.

Limited to 16 participants, this program provides participants the opportunity to transform their best talents into a leadership foundation through criti-cal thinking, dialogue, peer-to-peer coaching, and inter-sector/inter-dis-ciplinary learning. You will develop a unique, five-step Leadership Develop-ment Plan and gain a new perspective on how to leverage innate talents and passions to inspire performance—whether at home, at work, or in the community.

The Leadership Advantage program is ideal for high-performing leaders and professionals seeking new opportunities to grow personally and professionally as well as those who have a strong interest in community leadership.

Visit, www.grandrapids.org/leadership-advantage or contact Kim McLaughlin at [email protected] or 616.771.0317.

The Michigan Work Ready Communities initiative provides employers with a

framework to validate a workforce with the education and foundational skills to

succeed in the 21st century.

Learn more at miworkready.org.

Attract, retain & develop your workforce

Michigan Works! Kent/Allegan Counties is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Relay Service: 1-800-649-3777 Supported by the State of Michigan

Endorsed by

www.grandrapids.org 3www.grandrapids.org November 2014 | Issue Sponsor: Blue Cross Blue Shield The Chamber News

Recycle Me

RIBBON Cuttings

The following members have celebrated grand openings, anniversaries and/or new additions!

If you have a reason to rejoice—whether it’s an upcoming ground breaking, a grand opening,

a new product launch, an anniversary, or some other event—the Chamber can help make the

occasion special. (We’ll even bring the big scissors with us!)

Visit www.grandrapids.org/ribbon-cuttings to see how we can applaud your business milestone.

A beautiful view set the scene for Legacy Trust as they celebrated their 10th Anniversary in the new office at 99 Monroe Avenue Suite 600.

BIG SCISSORS on the Move

The Chamber News Editorial PolicyArticles written by outside authors do not necessarily reflect the view or position of the Grand Rapids Area Chamber of Commerce. The position of the Chamber will be clearly stated.

The Chamber reserves the right to reject advertising based on content and does not accept advertising that conflicts with a position of the Chamber.

The advertising of products and services in The Chamber News does not necessarily represent endorsement by the Grand Rapids Area Chamber of Commerce.

The Chamber News (USPS 357-010) is published monthly by the Grand Rapids Area Chamber of Commerce. 111 Pearl St. NW, Grand Rapids, MI 49503.p: 616.771.0300 | f: 616.771.0318 | www.grandrapids.org

Senior Editor: Latricia Trice | [email protected] Editor: AliciaMarie Belchak | [email protected]: Karen Thelen | [email protected] Advertising: Diane Cisler | [email protected]

Second Class Periodical Postage Paid at Grand Rapids, MI.POSTMASTER: Send Address changes to The Chamber News at the Address above.

BioLife Plasma Services celebrated the groundbreaking for the relocation of the current Grand Rapids location to 4020 Sparks Dr. SE.

Independent Bank gathered to celebrate the milestone of 150 years serving local communities at 4200 East Beltline Ave. NE.

SourcIT Technologies celebrated their 15th Anniversary with their favorite super heroes at 2910 Lucerne Dr .SE.

A new downtown location was celebrated by H&S Companies at 50 Louis St. NW, Suite 510.

AppleTree Learning Centers continue to grow with the grand opening of their 15th location at 2025 Three Mile Road NW.

Williams Kitchen & Bath celebrated the grand re-opening of their design destination in the WM Design Center located at 3850 29th St.SE.

Verhey Carpets celebrated the grand re-opening located in the WM Design Center at 3850 29th St. SE.

Mr. Handyman of Greater Grand Rapids joined in the celebration of their location in the WM Design Center at 3850 29th St. SE.


feature continued from cover

How to Lead & Succeed When It Matters MostHow do you take command amid chaos and operate at peak performance despite risks and the pressures of leadership?

According to Jake Wood—former Marine Sniper and Co-founder and CEO of the all-veteran, all-volunteer disaster response organization, Team Rubicon—it’s about preparing a high-impact team, analyzing and prioritizing your targets, making effective decisions, and then taking action.

In his just-published, groundbreaking book on high-stakes leadership, Take Command, Wood outlines what it takes to lead and be a first responder in businesses these days. As the introductory cover notes:

While most of our jobs don’t involve leading a tour of Marines through an ambush, or rushing into a relief zone just decimated by a hurricane, in today's fast-paced, hyper-competitive business environment, we are ALL on the front lines. And in an entrepreneurially-minded world where technology is constantly reinventing how we work, global competition is fierce, and industries are being disrupted overnight, success requires a new kind of leadership.

We’re excited to hear Wood share his hard-learned lessons in leadership and teamwork from the battlefield and disaster zone at the Chamber’s 127th Annual Meeting on January 20, 2015. Join us to learn how to apply

them to your professional, business, and community life.

Date | Tuesday, January 20, 2015Time | 11:30 a.m. – 1:30 p.m.Location | JW Marriott Grand Rapids, 235 Louis St. NWCost | $50 Chamber Members, $75 Future Members, $700 per Corporate Table (10 seats)

Visit www.grandrapids.org/annual-meeting to register and find out more.

Sponsor this eventRaise your company’s profile in front of 600 motivated business leaders and show your support of your business community by sponsoring the Chamber’s Annual Meeting. Contact Diane Cisler at [email protected] or 616.771.0357.

Plus, research is suggesting a boost in holiday spending this year, so why not make exploring new local shops and dis-covering new favorite small businesses a part of the seasonal fun? National promotions around Small Business Saturday, November 29—the day after Black Friday—remind us to get out and visit the artisans, unique shops, and mom-and-pop businesses in our community.

“You don’t have to search high and low to find things locally for gifts and household needs, even unique items,” noted Amy Ruis, an entrepreneur owning Art of the Table on Wealthy Street and co-owning Aperitivo in the Downtown Market. “It really is about supporting local people who own shops and spreading pockets of activity that attract people to a neighborhood or area.”

A recent Buy Nearby Campaign study showed that if Michiganders switched just one in 10 purchases from an out-of-state merchant to a local retailer, they would add $900 million in increased economic activity and almost 7,500 new jobs. Converting one in five purchases doubles that effect. Plus, roughly half of every dollar spent locally goes right back into the Michigan economy, translating into $2.5 billion additional wages for those 7,500 new workers created.

“Local retailers are job providers which drive the multiplier effect,” noted Jill Wallace, chief marketing and communications officer at Goodwill Industries of Greater Grand Rapids, who is looking forward to expanding retail sales with their first furniture store opening in January 2015 at their 54th St. and Division St. location.

High-end fashion retailer Lee & Birch plans to be among the Chamber members welcoming local shoppers. Join them for a December 4 Uptown Holiday Shop Hop in Grand Rapids and a holiday open house on November 21 at their Grand Haven store.

Find more retailers, restaurants, and services at www.grandrapids.org/business-directory to shop with Chamber members this holiday season and all year long.

Annual Meeting 2015


Nearly 450 business leaders, elected officials, and partnering organizations filled out the crowd at this year’s West Michigan Policy Forum, held at the end of September. Among them were 120 CEOs and 120 vice presidents representing 47 cities as well as statewide representation from all but one region of Michigan. While West Michigan boasted the largest showing with 309 attendees, there was strong turn out from the South Central Michigan, Detroit Metro, Northwest Michigan, and Southwest Michigan as well as participants from as far as the Upper Peninsula.

Not only was the Policy Forum well attended and well represented, the event garnered excellent media coverage with more than 3.7 million media views across the state and many social media mentions.

With 41 speakers and hard-hitting sessions covering everything from connecting students to careers to growing an entrepreneurial start-up state, as well as term limits and poverty issues, the 2014 West Michigan Policy Forum set the tone for moving Michigan forward. Participant responses during the forum indicated just what the policy priorities should be (see chart below).

Many thanks to all the sponsors, speakers, attendees, committee organizers and staff who made this year’s event possible…and praise worthy!

Moving Forward: Top Priorities

Transportation Infrastructure

Expansion of College Credits for Work Experience

20%

21%

37%

22%

Top Sessions

• Lunch with Charles Krauthammer, nationally syndicated commentator

• Connecting Students to Careers with Franco Bianchi & Brian Walker

• Term Limits with Gov. Blanchard & Lt. Gov. Posthumus

• Understanding Poverty with Ruby Payne

• WMPF Report Card with Dr. Genetski

• Getting the Mitten to Think Big

• Voice of Michigan Business

• Michigan Can be a Startup State with Brad Feld

* ranked by attendee feedback

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This was my first year and I look forward to coming back. It was well worth the time I spent.

I enjoyed the conference and will make every effort to attend in the future. Connecting with ArtPrize was smart.

West Michigan Policy Forum Sets Statewide Agenda

How to Lead & Succeed When It Matters Most

Testimonials

2 0 1 4 W E S T M I C H I G A N P O L I C Y F O R U MS E P T E M B E R 2 8 - 2 9 , 2 0 1 4

T H I N K , L E A R N , A C T I O N .


Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.

INDIVIDUAL PLANS | GROUP HEALTH PLANS | DENTAL | VISION | bcbsm.com

The right health plan can protect your employees’ health and everything else you’ve worked so hard to achieve.

Find out what thousands of Michigan businesses already know. Visit bcbsm.com/employers for more information.

is the reason.

is the reason.

the sum of all my hard work

Your Chamber Exclusively Endorses

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MEMBERS In The Spotlight

Eric and Kim Pearson share their mutual pride in Bill & Paul’s Sporthaus—both functional and fashionable since 1961.

Bill Pearson, Eric’s father, originally established the business 53 years ago to supply local skiers with quality gear and apparel. Today, the family-owned business continues the tradition from its East Paris Ave. location.

“Bill & Paul’s specializes in ski, snowboard, backpacking, kayaking, and travel gear and clothing. We also sell car top rack and boxes, which we install for free. We have state of the art ski and snowboard-tuning equipment and we rent skis,” explained Vice President Kim Pearson.

Eric Pearson, company president, and his wife, Kim, love working with people. “It is so rewarding to work with families to help them pursue an active outdoor lifestyle. Whether they shred up the mountain or walk slowly down a trail, we enjoy listening to the stories about their adventures and travels,” Kim said. “Retail offers a wide variety of experiences beyond simply buying and selling merchandise. You get to work with different people every day—customers, employees, and vendors.”

Recently named one of Outdoor USA Magazine’s 2014 Top 100 Retailers, the Pearsons are savvy and experienced business owners who pay close attention to current market trends. “Retail is a constantly changing industry. You need to be willing to learn, adapt and change to survive,” advised Kim Pearson.

Bill & Paul’s Sporthaus has been a long-time Chamber member. “Bill Pearson joined way back when,” stated Kim. “We felt it was important to take advantage of the benefits that the Chamber has to offer, especially the resources available for business growth.”

“Eric and I appreciate the opportunity to keep informed about legislative issues that affect our business in general,” she added. “The Chamber helps us stay informed and up to date, as well as compliant.”

Pack it, rack it, and explore it at www.billandpauls.com.

Nikki Gillette, owner of clothing and accessories boutique Lee & Birch, has conducted business since December 2007 with stores in Grand Rapids and Grand Haven. Partner Kristin Nipke, joined in 2012. The 100-percent woman-run store features apparel and accessories from premium brands such as Hudson, Ag Jeans, Dl 1961, Gypsy 05, Emu Australia, and others. Jewelry from local designers along with trendy handbags, scarves, and hats round out the variety of choices.

“Lee & Birch caters to fashionistas in their thirties and up with statement pieces along with wardrobe staples,” Gillette explained. “We offer personal styling to each of our customers. Whether you’re looking to transform your entire wardrobe or find a top to match an existing piece from your closet, our team is there to help. We will work with each customer one-on-one to find what styles work best for her body and lifestyle.”

On her role at Lee & Birch, Gillette noted: ”I love working one-on-one with customers and meeting new people, empowering my staff, and having something different on my plate every day. It never gets boring! My favorite part of the business is the buying and merchandising. It’s exciting to see all of the new trends and buying specifically for my customers, and then merchandising it when it arrives in store.”

Gillette recently relocated the store from downtown Grand Rapids to the Uptown business area. A Chamber member since 2011, she is highly appreciative of the support she received when re-opening the store there. “The Chamber has helped in promoting our business; the main examples being promoting the re-opening of our new location and distributing coupons in their member welcome packets.”

Step into high fashion with details at leeandbirch.com.

Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.

INDIVIDUAL PLANS | GROUP HEALTH PLANS | DENTAL | VISION | bcbsm.com

The right health plan can protect your employees’ health and everything else you’ve worked so hard to achieve.

Find out what thousands of Michigan businesses already know. Visit bcbsm.com/employers for more information.

is the reason.

is the reason.

the sum of all my hard work

Your Chamber Exclusively Endorses

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“We became a member to be connected to the Grand Rapids business community and the vast resources it offers,” Gillette said.

www.grandrapids.org8 The Chamber News November 2014 | Issue Sponsor: Blue Cross Blue Shield8

Thanksgiving eve, Hello West Michigan and The Right Place are inviting out-of-town visitors to attend ReThink West Michigan—a casual, networking event with employees for those traveling “home” for the holidays.

With 220 attendees enjoying the last two events—and at least 20 hired among them—this is a prime opportunity for recruiting former Michiganders for current openings.

If your business is interested, you can participate for less than your average career fair: $250 for Hello West Michigan members and Right Place investors, $300 for others. Participating employers will be assigned a designated area and have a company logo placed on the website. Cost includes food and beverages for three representatives.

Friends or family visiting for Thanksgiving can attend for free and explore relocating to West Michigan.

Learn more, register, or become a sponsor at www.rethinkwm.com.

RECRUIT TOP TALENT from Outside of the Area

Nominations are now being accepted for the 2015 Diversity Visionary Award along with a brand new Change Agent award!

Nominate a deserving person or organization today and help recognize the leadership and actions creating exemplary diversity inclusion and equity initiatives having a measurable impact in the workplace, marketplace and/or community.

Simply submit an online nomination form by November 24.

Visit www.grandrapids.org/visionary-award or email [email protected] for the nomination form.

The 2015 Diversity Visionary Award Celebration is planned for 11:30 a.m. - 1:30 p.m. on Thursday, March 5, 2015.

Past recipients include:

Grand Rapids Community Foundation, 2014Faye Richardson-Green, Steelcase Inc., 2013Bing Goei, CEO, Eastern Floral & Goei Center, 2011Warner Norcross & Judd LLP, 2009Cascade Engineering, Inc., 2007James Hackett, Steelcase Inc., 2005Bob Woodrick, D & W Foods, 2003

Diversity Visionary Award Nominations by November 24

HEY YOUNG PROFESSIONALS! Ever feel like you get lost in a crowded room? Learn how to network like a boss at the upcoming Business Casual event!

• Get networking do’s & don’ts from Cindy Brown of Hello West MI

• Connect with other young professionals over cocktails & appetizers

• Enjoy music from GR Magazine “Hunk” DJ A.B.

• Take a pic in the TapSnap photo booth

• Win door prizes to GR hot spots - from breweries to the symphony

Free with registration! The Look: Classy casual with heels and ties

Monday, December 155:30 – 7:30 p.m.

City Flats Ballroom, 77 Monroe Ave. NWHosted by:

www.grandrapids.org www.grandrapids.org November 2014 | Issue Sponsor: Blue Cross Blue Shield 9The Chamber News

UPCOMING Chamber Events

Unless otherwise noted, register for events at www.grandrapids.org/events. Or, call the RSVP hot line at 616.771.0303 (Please have your credit card information handy when you call.) Questions about events? Call 616.771.0300.

Special needs: Vegetarian meals are available. Please let us know your dietary requirements when registering. Reasonable arrangements for people with disabilities will be made if requested in advance.

Registration and Cancellation Policy: Prepayment of events is required and guarantees a reservation. Cancellations must be received at least two business days prior to an event to be eligible for a full refund. No-shows will be billed.

NOVEMBER 2014

6 | Business Matters Workshop on Cloud ComputingTime | 7:30 – 9:30 a.m.Location | Worklab by Custer, 99 Monroe Building, Suite 200Cost | $10/person, limited to 30 people

Sponsored by:

6-7 | Facing RacismTime | 8:00 a.m. – 4:30 p.m. each dayLocation | Steelcase Inc. University, 901 44th Street SECost | $200 non-profit members, $300 for-profit members, additional $50 for future members

Sponsored by:

13 | Business Exchange Luncheon Time | 11:30 a.m. – 1:30 p.m.Location | Hilton Hotel Grand Rapids Airport, 4747 28th St. SECost | $20/member early registration, $25/member after 5:00 p.m. on Friday, November 7, $25/future member (may only attend once)

Sponsored by:

13 | CCL/MAP/OutPro/GR Forward Networking EventTime | 5:30 – 7:30 p.m.Location | GR Forward, 50 Louis St. NWCost | Free to attend, registration required

Underwritten by:

14 | Health Care SummitTime | 7:30 – 11:30 a.m. Location | Thousand Oaks Golf Club, Grand Oaks Room, 4100 Thousand Oaks DriveCost | $30/person, $40/person after 5:00 p.m. on Wednesday, November 12

Sponsored by:

18 | Business Matters SeriesTime | 7:30 – 9:00 a.m. Location | Salvation Army Kroc Center, Fireside Room, 2500 South Division Ave. Cost | $20/member early registration, $25/future member or late registration after 5 p.m. on Thursday, November 13 (includes hot breakfast)

Sponsored by:

20 | ATHENA Leadership ForumTime | 11:30 a.m. – 1:00 p.m.Location | Watermark Country Club, 5500 Cascade Rd. SECost | $20 per person, $25 after 5:00 p.m. on Friday, November 14

Sponsored by: Merrill Lynch

TO REGISTER

20 | Politics & PintsTime | 5:30 – 7:30 p.m.Location | Founders Brewing Co. – Centennial Room, 235 Grandville Ave. SWCost | $20

Sponsored by:

21 | Diversity & Inclusion ForumTime | 7:30 a.m. – 12:00 p.m. Location | Salvation Army Kroc Center, Fireside Room, 2500 South Division Ave.Cost | $50/member, $65/future member

Sponsored by:

December2 | Business Matters Workshop Time | 7:30 – 9:30 a.m.Location | TBDCost | $10/person, limited to 30 people

Sponsored by:

2 | MAP Connections DinnerTime | 6:00 – 8:00 p.m. Location | TBDCost | $30 per person

Sponsored by:

5 | Winter Advocacy Time | 11:30 a.m. – 1:30 p.m. Location | Amway Grand Hotel, Ambassador Ballroom, 187 Monroe Ave. NWCost | $50 member, $75 future member and late registration after 5:00 p.m. on Friday, November 28

Sponsored by:

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Give Thanks & Give Back at the ATHENA Leadership Forum

Join us on November 20 to learn how the ATHENA Leadership tenet of Giving Back and helping to serve the greater good can have a positive impact on those around you, including your inner self.

Two prominent female figures in the community will present more on this important tenet:

• Hon. Sara Smolenski — Judge at the Grand Rapids 63rd District Court and 2006 ATHENA Award recipient

• Commissioner Rosalynn Bliss — Grand Rapids city commissioner, Residential Director of D.A. Blodgett-St. Johns, and 2008 ATHENA Young Professional Award recipient

Hear from these great leaders, share your thoughts, and gain insight from other leaders in the community at the ATHENA Leadership Forum!

Date | Thursday, November 20, 2014Location | Watermark Country Club, 5500 Cascade Rd. SETime | 11:30 a.m. – 1:00 p.m.Cost | $20/person, $25/late registration after 5:00 p.m. on Friday, November 14

Register at www.grandrapids.org/athena-leadership-forum or call 616.771.0303.

Event Underwriters:

2014HEALTH CARE

SUMMITHear It from the Experts

Exclusive Presenting Sponsor: Event Underwriters:

• Brian Peters, Michigan Hospital Association CEO-designate, with a post-election debrief on health care in Michigan

• Mary Bauman of Miller Johnson, returning this year with her usual flair for making complicated health care reforms simple

• And a panel discussion and several Take 10 Topics on issues and trends in health care

Get direct, easy-to-digest answers, along with over 300 other community and business leaders, at our annual Health Care Summit featuring:

Date | Friday, November 14, 2014Time | 7:30 - 11:30 a.m.Location | Thousand Oaks Golf Club, Grand Room, 4100 Thousand Oaks Dr.Cost | $30 per person, $40 per person after 5:00 p.m. on November 12 (includes breakfast)

Visit www.grandrapids.org/health-care-summit to find out more or register.

Merrill Lynch


NEW Members

Please join us in welcoming the following companies to the Chamber. We encourage you to do business with Chamber members!

86 Degrees West, LLC Consultants(616) 648-5264Ms. Julia HarrisOwner/Founder

Above & Beyond BanquetsBanquet/Meeting Facilities(616) 558-6518www.above-beyond.comMs. Shellie EdwardsOwner

ADVANCE Resources and Consulting, LLCConsultants(616) 608-2777www.advancerandc.com

Amigo Mobility CenterMedical (616) 361-7559www.amigomobilitycenter.comMs. Sheree ThiemeManager

Amor Sign Studios/Midwest Sign AssociationSigns/Displays(800) 922-2667www.amorsign.comMr. Tom AmorVP of Sales

Baker LoftsApartments/Condominiums(616) 913-0909Ms. Takara Taylor Community Manager

Belding Tool and MachineMachine Shops(616) 794-0100www.beldingtool.comMr. Jason MarkhamPresident

Cedar Body Shop, Inc.Automotive(616) 696-1830www.cedarbodyshop.com Mr. Daniel ScheidelOwner/President

Central Mercantile Collection ServicesCollection Services(810) 229-9385www.cmcs.comMs. Nikole KnightClient Relationship Representative

Coldwell Banker SchmidtRealtors616) 581-4819www.brianclinger.orgMr. Brian ClingerRealtor

Courtyard by Marriott Hotels(616) 954-0500www.marriott.com/grrcyMr. Kyle HolstDirector of Sales

Cutting Edge Builders Inc.Builders(616) 813-8649www.cuttingedgebuilders.netMr. Douglas KleinhekselShareholder

Deux Cheeks EyewearRetail(616) 308-9666www.deuxcheeks.comMs. Jamie SmithOwner

Diamond Office TechnologyOffice Machines(616) 735-4444www.diamondofficetech.com

Elmcroft of KentwoodSenior Care/Housing(616) 281-5170www.elmcroft.comMs. Mary McKessonExecutive Director

Family Fitness CascadeFitness(616) 541-5444www.familyfitnesscascade.comMr. Nick ReynaCorporate Wellness Director

Family Fitness Grand Rapids & Fit Zone for WomenFitness(616) 361-0100familyfitnessgrandrapids.comMr. Nick ReynaCorporate Wellness Director

Family Fitness Wyoming/Fit Zone for WomenFitness(616) 530-7800www.familyfitnesswyoming.comMr. Nick RaynaCorporate Wellness Director

HQOrganizations & Non-Profits(616) 406-3945www.hqgr.orgMrs. Shandra SteiningerExecutive Director

Kelley CawthorneGovernment(517) 371-1400www.kelley-cawthorne.com

Kent School Services NetworkEducation(616) 447-2480www.kentssn.orgMs. Carol Paine-McGovern Executive Director

Kristen Rampe ConsultingConsultants(616) 219-0375www.kristenrampe.comMs. Kristen RampeOwner

Kroon & Mitchell Financial/Investment Services(616) 356-2002www.kroonandmitchell.comMr. Phillip MitchellSenior Portfolio Manager

LeadGen.comBusiness Services(616) 805-0487www.leadgen.comMr. Chris AndersonRegional Sales Consultant

MVP Athletic ClubHealth/Wellness616) 575-8650www.mvpsportsclubs.com Mr. Benny Hardouin Director Affiliate

Preferred First Insurance - Grand RapidsInsurance(616) 504-1719www.preferredfirstinsurance.com Mr. Rick SavageVice President

VantagePointe Financial Group Financial(616) 419-3124www.vantagepointefinancial.comMr. Brandon Slomp Financial Rep. Associate

West Michigan Bike and Fitness Sports & Recreation(616) 942-1880www.westmichiganbike.com Mr. Evert KlompSr. President


RENEWING Members

Thank you to the following companies that renewed their memberships last month. We are glad to have you and your employees with us.

20+ Years of Membership

Anesthesia Professional Services, P.C.Associated Insurance DesignCWD Real Estate InvestmentHoliday Inn DowntownHughes Management, LCOpera Grand RapidsProfessional Courier ServiceSutton Club ApartmentsThum Insurance Agency, LLC


Berends Hendricks Stuit Insurance Agency Inc.Blue Care Network of MichiganCrystal Flash EnergyCU*AnswersDeWys Manufacturing, Inc.Doyle & Ogden, Insurance AdvisorsFirst Insurance Enterprises, Inc.First Telecommunications, LLCGrand Rapids Art MuseumH & H Management & DevelopmentKeller Ford-KIALake Michigan Insurance AgencyMapes Insurance Agency, Inc.Masselink Brothers Trucking Service, Inc.Norris, Perne’ & French, L.L.P.Northwestern Mutual Financial NetworkSeaman’s Air Conditioning & Refrigeration Co.STAR Collision CARSTARWGVU Public MediaYoungblood Automation, LLC


2/90 Sign Systems, Inc.AmerikamAndrews Hooper Pavlik PLCArivium, Inc.Bata Plastics, Inc.Beckering Construction IncorporatedBroadmoor Products Inc.Capital Region International AirportClearpoint Consulting, LLCColliers InternationalCompass College of Cinematic ArtsCouncil for Educational Travel USA (CETUSA)Ed DeVries Properties, Inc.First Community BankGrand Traverse Resort & SpaHispanic Center of Western MichiganHS Die & Engineering Inc.Kent County Board of Commissioners/AdministratorMcAlvey, Merchant & AssociatesNoah’s Pet Cemetery & CrematoryOption 1 Credit UnionPinnacle Construction GroupPLM Lake & Land Management Corp.Service Express, Inc.Tall Turf MinistriesWilliams Group


A.K. Rikk’sAmerican AutocoatAmeriprise FinancialBeanilla Trading Co.Blue Flame ThinkingBrewery VivantCuro PharmacyDTS IntegrationEz Optical Savings PlanFive Star Sedan & Limousine Service LLCGenius Phone RepairGrand Rapids Trolley Co., LLCGrandview ApartmentsHibachi Grill & Supreme BuffetKent County Girls on the RunModular Transportation Co.Now DeliveryOttawa KentPioneer ConstructionSymmetry Training and FitnessTAB West MichiganThe Concord GroupUBS Financial Services Inc.Wireless ZoneXtend Inc.


Activa Travel, LLCAggressive Tool & Die, Inc.Allied Mechanical ServicesAltus Industries, Inc.Architectural ConceptsBesco Water Treatment Inc.Blythefield Country ClubCascade Charter TownshipCharles SchwabClearStream TitleComfort Suites Grand Rapids NorthCSM GroupHerman Miller, Inc.InforumJim Roberts Enterprises LLCJon DeGraaf Painting Inc.Kaptein, Dykstra & Company, P.C.Keil Lasik Vision CenterKids’ Food BasketKramer Entertainment, Inc.Langerak Roof SystemsLegalShieldMatthysse, Kuiper, DeGraaf Funeral DirectorsMeadowgreen Landscapes, Inc.Michigan Legislative ConsultantsMidwest Direct Transport Inc.Mutual of OmahaMVP Sports ClubsNonlinear Technology Services, Inc.Silas Distributors IncSpecialized Staffing Solutions, LLCSpecialty Tool & Mold, Inc.T & C Foods, Inc.The Building Performance TeamWest Michigan Portable Moving and Storage (PODS)

One Year of Membership

Conductive Learning CenterCostco WholesaleFull Circle CareInternational AidMichigan Wheel MarinePenning Plumbing & Heating Inc.Synergy Wealth Management


MassMutual MidMichiganPerfected Grave Vault Co.

The Chamber News Statement of Ownership

Enroll today and start saving! Contact Tim Dolphin at [email protected] 616.304.2735


SMART Business MEMBER SEMINARS, EVENTS& CELEBRATIONS

NovemberMember Ribbon Cutting Celebrations

14 | H&Q | 1:00 p.m. | 320 State St SE | 616.406.3945

Seminars5 | Johnson Center for Philanthropy Strategic Leader-ship Series: Culture of Philanthropy – Learn key findings from a new national study on fundraising challenges and

successes. Details at http://johnsoncenter.org

11 & 12 | Speak Up & Be Effective™ - Advanced – Learn how to communicate with impact through oral presentation skills and body language to create focused, concise, and activating messages that influence others and project style and presence of today’s leaders. Call Varnum Consulting at 616.336.7070 for details.

13 | Professional Business Writing - Understand basic writing concepts, common business documents and how to write clearly, persuasively and with energy and impact. Call the Institute for Professional Excellence at

616.233.2581. davenport.edu/ipex

18 | Speak Up & Be Effective™ – Communicate with confidence! In this program, you will learn how to think on your feet, project more confidence, manage your nerves, and craft messages that are clear, concise and focused. Call Varnum Consulting at 616.336.7070 for details.

18 & 19 | Leadership for Performance - Announcing an exclusive two-day program designed to further your leader-ship skills. Learn to create confident, inspired, enthusiastic teams to improve performance and profitability within your organization. Call the Institute for Professional Excellence at 616.233.2581. davenport.edu/leadership

DecemberSeminars3 | Hunting in a Farmer’s World by John Dini presented TAB West Michigan. This seminar and luncheon for Business Owners – focuses on what they do best – Hunting. Understand how to prioritize tasks for delegation. Strengthen leadership of non-hunter(farmer) employees and coworkers . Take new pride in the characteristics that set them apart Register at www.tabmichigan.com by Nov 26th.

9 & 10 | Speak Up & Be Effective™ - Advanced – Learn how to communicate with impact through oral presentation skills and body language to create focused, concise, and activating messages that influence others and project style and presence of today’s leaders. Call Varnum Consulting at

616.336.7070 for details.

Governor Unveils MICHIGAN WORK READY COMMUNITY Initiative

Surrounded by West Michigan education and business leaders, Governor Rick Snyder launched the Michigan Work Ready Community (MiWRC) Initiative at a news conference held at Gentex Corporation headquarters in Zeeland on September 22.

Designed to encourage businesses to prefer the National Career Readiness Certificate (NCRC) in their hiring efforts, the MiWRC Initative gives Michigan counties a frame-work to validate the trainability and employability of their workforce and connects individuals to resources to obtain the nationally-recognized certificate. According to advocates, the Initiative includes evaluating the number of current, transitioning, and emerging members of the workforce with skills verified by the NCRC and “WorkKeys” assessments.

“This program is the right move for our state. It provides a universal system of assessing workers’ skills and abilities for employers as well as promoting workers’ development and improvement.”

The NCRC is a nationally-recognized credential that recognizes an individual’s trainability and foundational employability skills. Find out more about it and the MiWRC Initiative at www.miworkready.org or contact MiWRC at [email protected] or 616.336.2393.

“The Michigan Work Ready Community Initiative is another step toward improving the quality of the work-force in Michigan,” Governor Snyder said.


NEWS FlashesNewsflashes is a feature of the Chamber News that recognizes Chamber members’ new products or services, new or promoted employees, and any honors or recog-nition they have received.

E-mail press releases to [email protected]. Deadline: first Friday of each month.

Congratulations to AMBS Call Center on being honored with the exclusive 2014 Canadian Call Management Association (CAM-X) Award of Excellence for the fifth consecutive year!

AccessPoint HR announced a merger with Advance Employment, creating a full service Staffing Division. They also welcomed Kristie Cooley, Account Manager and Irena Rees, Director of Business Development, to their Grand Rapids team.

AT&T and the AT&T Foundation contributed $13,000 to the United Way, Heart of West Michigan for a total of $5.33 million given to 568 local United Ways across the country in 2014.

ASTI Environmental’s team led by Dianne Martin garnered a Merit Award for the Huron-Clinton Metropolitan Authority at the 29th Annual Michigan Chapter of the American Society of Landscape Architects Annual Meeting & Awards. The Lake St. Clair Greenspace Project restored nearly 500 acres of Coastal Great Lakes Marsh.

Bridgett Tubbs-Carlon, Founder of the AppleTree Learning Centers as well as Gilden Woods Early Care and Preschool, was honored as one of six outstanding alumni with Davenport University’s Hy Berkowitz Professional Excellence Award.

Aquinas College announced that Marcie Hillary, Executive Director of Hospice of Michigan - West Michigan, and Bill Manns, President of Mercy Health Saint Mary’s, have each been appointed to a three-year term on the Board of Trustees. Dr. Nkechy Ezeh, Associate Professor of Education and Director of the Early Childhood Education Program at Aquinas College, has been selected among 1,900 national candidates as a fellow for the inaugural class of the W.K. Kellogg Foundation (WKKF) Community Leadership Network.

Better Business Bureau, serving Western Michigan (BBB), announced the 2014 finalists for its BBB Torch Awards for Ethics which included Chamber members: Compucraft Technology Solutions and Peak Performance Chiropractic/i-chiro Clinics (Category I/1-25 employees); Mill Steel Co. and Caster Depot (Category II/26-249 employees); Independent Bank, Kent Companies, Inc., and Life EMS Ambulance Category III (250+ employees); and Gilda’s Club Grand Rapids (Category IV - Non-Profit).

Calvin College hosted Q Commons, an abbreviated version of the annual Q National event. The Grand Rapids event aimed to inspire people to learn and consider how to advance the common good in their city.

Chemical Bank is pleased to announce the appointment of Kim Vande Vusse as private banker.

The Conductive Learning Center of Aquinas College has announced Karen Mueller O’Neill as its next Executive Director.

Kyle Holst has been promoted to Assistant General Manager for the Courtyard by Marriott - Grand Rapids Airport.

Amanda Kakoczki with CSM Group for almost 8 years was promoted to Accounting Manager.

Custer is pleased to announce the addition of Trent Gooding to its technology division as Director of Technology.

Davenport University’s Donald W. Maine College of Business launched its new Competency-Based Master of Business Administration (CMBA) for experienced business professionals

who wish to receive credit based on their demonstrated competencies. The university also announced the gift of 45 acres of land by Farmers Insurance Group to be added to its existing Farmers Insurance Athletic Complex in preparation for the launch of an expanded track & field team in 2015 and its new football team in 2016.

Erhardt Construction has wrapped up construction on the $5.5 million addition at Cascade Fellowship Christian Reformed Church and is beginning a $1.9 million renovation project at Cascade Hills Country Club and a $7 million new construction project for the Allegan County Road Commission.

Attorney John W. Inhulsen of Foster Swift Collins & Smith, PC has been appointed by the Michigan Supreme Court to a three-year term on the Michigan Attorney Discipline Board and has been included in the Grand Rapids Business Journal’s 40 Under Forty for the second consecutive year. Additionally, three more attorneys have been named to the 2014 Michigan Super Lawyers list, making it a total of 23 plus eight included on Super Lawyers’ Michigan Rising Stars list.

Grand Rapids Ballet Company announced the receipt of a gift of $1 million to its endowment fund from the estate of Peter M. Wege, a longtime patron and supporter of the company.

Grand Rapids City Manager Greg Sundstrom announced the public launch of the City’s 311 Customer Service Center, which offers a single point of contact (one stop shop) by phone, in person and online for non-emergency City services and programs.

The Grand Rapids Civic Theater and MusicWorks honored Grammy Award winning singer-songwriter Judy Collins with an event sponsored by Pine Rest Christian Mental Health Services, one of the five largest free-standing behavioral health providers.

The Grand Rapids Griffins unveiled an exciting website redesign for fans with easier access to exclusive Griffins news, content and special offers. www.griffinshockey.com


Asante Cain of the Grand Rapids Public Library has assumed the role of Michigan Library Association (MLA) President of the 2014-2015 Board of Directors.

The Grand Rapids Public Museum hosted the world premiere of the new film “Pirate’s Code: The Adventures of Mickey Matson” and kicked off a month long celebration of their 160th Anniversary and 20th year at the Van Andel Museum Center.

Kentwood Office Furniture is pleased to be honored as the 2014 Goodwill Industries Legacy Partner Award Recipient.

The Lakeshore ATHENA Award program—presented by The Chamber of Commerce Grand Haven, Spring Lake, Ferrysburg, the Muskegon Lakeshore Chamber of Commerce and the Michigan West Coast Chamber of Commerce—celebrated its 10th anniversary and presented the first ATHENA Young Professional Leadership Award.

Metro Health’s nationally recognized cardiovascular specialist Dr. Jihad Mustapha was one of the first physicians in the United States to debut the Lutonix® 035 Drug Coated Balloon Percutaneous Transluminal Angioplasty Catheter, a new medical device to treat peripheral arterial disease.

Corporate lawyer Aimee Jachym has rejoined Miller Canfield as an Associate in the Kalamazoo office.

Miller Johnson welcomes Ryan P. Duffy as an Associate in the Grand Rapids office and Dustin Daniels has joined the firm’s business section. Wendy P. Holtvluwer was appointed to the Board of Directors of the Western Michigan Estate Planning Council and Raj A. Malviya was appointed to the State Bar of Michigan Probate and Estate Planning Council.

Orion Construction, Orion Real Estate Solutions, Grand Rapids City officials, community members and neighborhood organizations gathered to kick-off of construction on Eastown Flats, a high-profile mixed-use development at 1400 Wealthy Ave.

Pine Rest Christian Mental Health Services hired four psychiatrists and one internal medicine addictionist to provide care at its inpatient hospital: James Eicher, M.D.; Umer Farooq, M.D.; Madhavi Nagalla, M.D.; Cara Poland, M.D.; and Amandeep Saluja, M.D.

The Grand Rapids office of Plante Moran, PLLC has chosen the Equest Center for Therapeutic Riding as the nonprofit charity through Plante Moran Cares. Plante Moran hosted Traverse City artist Paul Welch for this year’s ArtPrize in the the firm’s fourth year as a venue.

Karl Kowalske, AIA, ACHA, EDAC, LEED AP, NCARB has joined Progressive AE as a Healthcare Client Leader.

Sam’s Club - Alpine/Comstock Park welcomes Spencer Morgan to their team as Marketing Manager.

The Varnum Law firm was recently honored as the top Michigan-based Diversity Focused Company By Corp! Magazine from among 26 companies recognized for their commitment to diversity. Seasoned business attorney Robert C. Rutgers, Jr. has rejoined the firm’s Grand Rapids office.

VizCom Media announced the promotion of Greg Blovits to Marketing Manager.

Watkins Ross congratulates Patricia Curtis, GBA, RPA on passing the ASPPA ESOP Administration course and advancing to certified ESOP specialist.

Wheelz Sales & Leasing, Inc. – GR Auto Gallery proudly announced that Tom Baranoski has been promoted to Consignment Manager, Angie Rodriquez has joined their office staff, and Doug Utz was hired as Sales Manager in their Wixom location.

Wolverine Building Group announced the completion of the James H. Zumberge Hall Addition and Renovation project at Grand Valley State University’s Allendale campus.

continued from page 9

9 | Silent Observer Summit on SafetyHear Sheriff Larry Stelma, GRPD Chief David Rahinsky, and Silent Observer each share accomplishments and challenges over the past year with a look ahead for 2015 goals.Time | Noon to 1 p.m.Location | Waddell Center, 1115 Taylor NCost | Free (includes lunch), donations welcomedRegistration | Contact Chris Cameron at [email protected] or 616.454.9110.

Sponsored by:

10 | Business Matters SeriesTime | 7:30 – 9:00 a.m. Location | Salvation Army Kroc Center, Fireside Room, 2500 South Division Ave. Cost | $20/member early registration, $25/future member or late registration after 5 p.m. on Thursday, December 4 (includes hot breakfast)

Sponsored by:

11 | Business Exchange Luncheon Time | 11:30 a.m. – 1:30 p.m.Location | Hilton Hotel Grand Rapids Airport, 4747 28th St. SECost | $20/member early registration, $25/member after 5:00 p.m. on Friday, December 5, $25/future member (may only attend once)

Sponsored by:

15 | Business CasualTime | 5:30 – 7:30 p.m.Location | City Flats Ballroom, 77 Monroe Ave. NWCost | Free, registration required

Sponsored by:

18 | OutPro Networking NightTime | 5:30 – 7:30 p.m.Location | 50 Front Ave. SW, Seidman CenterCost | Free to attend, registration required

PERIODICAL POSTAGE

PAID GRAND RAPIDS, MI111 Pearl St. NW | Grand Rapids, MI 49503

On December 5, the Chamber will be paying special tribute to outgoing state legislators in honor of their support of the West Michigan business community—and we’ll be welcoming West Michigan’s newly elected legislators as they launch their service to Michigan.

We hope you take this opportunity to thank our legislators for their hard work moving Michigan moving forward. Over the last four years, our legislators have repealed burdensome, job-killing taxes—like the Michigan Business Tax and the Personal Property Tax—and cut 1,500 outdated rules and regulations.

As a result, Michigan has bounced back from the recession faster

than any other state—encouraging free enterprise and allowing small businesses to grow, expand, innovate and hire more Michiganders. Since the last election, Michigan has created nearly 250,000 private sector jobs.

In addition to saluting the service of our legislators, we’ll be joined by John Feehery of Quinn Gillespie Communications, a leading pundit and frequent commentator on the political landscape, who will provide a post-election commentary. John is widely quoted around the country and often seen on CNN, MSNBC and Fox News Channel. We’re looking forward to his analysis of the general elections from across the country… and what it means for Michigan.

CHANGING SEATS:

Event Underwriter:

A Post-Election Salute to Service John Feehery Joe Haveman Mark Jansen

Don’t miss out on connecting with our new legislators and hearing from a nationally renowned speaker!

Date | Friday, December 5, 2014Time | 11:30 a.m. – 1:15 p.m.Location | Ambassador Ballroom, Amway Grand Plaza Hotel, 187 Monroe Ave. NECost | $50 Members, $75 Future Members

Register | Visit www.grandrapids.org/salute to register.

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