challenging assumptions about it skills in he

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Challenging assumptions about IT skills in HE Don’t assume, identify. Stevie Farrell, Leeds Metropolitan University [email protected]

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Challenging assumptions about IT skills in HE. Don’t assume, identify. Stevie Farrell, Leeds Metropolitan University [email protected]. My background…. Academic Skills tutor for IT My academic journey with IT Pre-technology undergraduate Mid-technology PGCE student - PowerPoint PPT Presentation

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Page 1: Challenging assumptions about IT skills in HE

Challenging assumptions about IT skills in HE

Don’t assume, identify.

Stevie Farrell, Leeds Metropolitan [email protected]

Page 2: Challenging assumptions about IT skills in HE

Stevie Farrell, Leeds Metropolitan University

2

Rise in use of technology

Digital native theory

My response as IT tutor

Research refuting DN theory

Recommendations

Page 3: Challenging assumptions about IT skills in HE

Stevie Farrell, Leeds Metropolitan University

3

My background …

• Academic Skills tutor for IT • My academic journey with IT– Pre-technology undergraduate –Mid-technology PGCE student– Current-technology MA student

• Am very pro-technology

Page 4: Challenging assumptions about IT skills in HE

Stevie Farrell, Leeds Metropolitan University

4

My role as a tutor

• Tutorials and drop-in workshops

• Customised IT sessions • Development of IT

resources

Page 5: Challenging assumptions about IT skills in HE

Stevie Farrell, Leeds Metropolitan University

5

1. Rise in use of technology

• VLE • Increase in e-portfolios• Microsoft Office or similar• Increasing use of other technologies

Page 6: Challenging assumptions about IT skills in HE

Stevie Farrell, Leeds Metropolitan University

6

The digital native

The theorists

– Tapscott (1998)

– Prensky (2001)

– Oblinger (2003)

Page 7: Challenging assumptions about IT skills in HE

Stevie Farrell, Leeds Metropolitan University

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My response as an tutor?

WHAT THE ??!!!

Page 8: Challenging assumptions about IT skills in HE

Stevie Farrell, Leeds Metropolitan University

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Autumn & Spring Terms 2009-10

Autumn & Spring Terms 2010-11

Autumn & Spring Terms 2011-12

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Growth in IT support

Drop in IT workshops Customised workshopsTutorials

Page 9: Challenging assumptions about IT skills in HE

Stevie Farrell, Leeds Metropolitan University

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Common questions at the IT Helpdesk

• Individual page pagination• Section breaks• Table of contents• Headings and other styles• Advanced numbering• Excel basics• Insert text boxes/shapes

Charts/graphs and data series• Inserting images/text• Shape/image effects• Animations

• Printing and scanning• Resetting passwords• Wireless setup/use of• File locations• File suffixes• What ‘Drive’ letters mean• Using Google Email • Email attachments• Saving and downloading• Accessing VLE and Portal• Bookmarking websites

Page 10: Challenging assumptions about IT skills in HE

Stevie Farrell, Leeds Metropolitan University

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3. The digital native?

• Non homogenous student population

• Don’t learn by exploration alone

• Social use of technology versus academic use

Page 11: Challenging assumptions about IT skills in HE

Stevie Farrell, Leeds Metropolitan University

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4. Recommendations• Establish an effective

digital literacy policy• Don’t assume,

identify! • Have support in place

for students who need it• Up to date research

across UK HE needed

Make IT a core Study Skill

Page 12: Challenging assumptions about IT skills in HE

Challenging assumptions about IT skills in HE

Don’t assume, identify

Stevie Farrell, Leeds Metropolitan [email protected]