challenges faced by today’s manager

8/4/2019 Challenges faced by today’s Manager

http://slidepdf.com/reader/full/challenges-faced-by-todays-manager 1/17

Challenges faced by today’s

Manager



Introduction

Information Control Rising Costs Security & Technology Advancement Responding to Globalization Managing Work Force Diversity Improving Quality and Productivity Improving Customer Service

Labour Force Modification of Work Culture Understanding Employee Needs

Conclusion

Contents



Business environment is changing drastically in today’s corporate

world. In early years of current management era, managers were

supposed to work exclusively with equipments, data and systems;performing traditional tasks.

But scenario of management responsibilities has now changed

significantly and today’s manger faces issues like cross training,personnel management, interdepartmental communication andwidening job scope.

Globalization is shaping and re-shaping business environment,resulting in increase of competitors, demand of new sourcing

strategies and facing new markets with new demands.

Introduction



Irregular flow of information often subject to quantitativelystrong fluctuations, controlling the flow of information isnecessary otherwise these fluctuations can becomedetrimental.

Information controlling is the analysis, evaluation andimportance attached to the data that is collected and is

provided with the data under various criteria.

Day by day managerial job is becoming more and more hectic

Manager needs to continuously look for new ways toimprove speed and quality along with reduction in rising cost.

Information Control



Rising costs is another major problem for the managers.

Rise in the cost of services and wages is becoming moreand more troublesome for managers.

In current environment there is no guarantee of theemployee’s being loyal to company, thus, to get more

money employees ask for higher wages.

Also there is requirement to keep the cost of services,provided by company under constant watch.

If company starts loosing because of rising service costthen mangers put attention to solve this issue.

Rising Costs



As complexity of electronic data processing increases, securityoften decreases.

Not only does this pose problems in the form of breaches, it alsohas legal ramifications with regard to licenses.

This problem is especially faced in IT industries.

IT companies buy very expensive software and after some monthsor years, a new version comes up

Again managers are forced to change their strategy along withchange in technology.

Customers may want to change or upgrade to new technology,then manager has to negotiate for the money and services, this maylead to unsatisfactory customer service.

Security & Technology Advancement



Various forces of globalization are reshaping the businessenvironment generating new competitors and demanding new

sourcing strategies and market. In dynamic market situations, it’s very hard for managers to

predict any concrete goal and strategy for the businessdevelopment.

Short term strategy may work very well but for long term, goalsetting is the problem.

Again dynamic market conditions of global economy make theprofit prediction shaky.

Contd..

Responding To Globalization



..contd

No one is able to predict the variations in the profit and losses,business can make.

Responding to globalization is becoming more and more important;this results in redefining the business model.

Today change is happening at such a rate that organizations cannot

afford the luxury of managing one major change at a time. Today managers are facing two questions because of globalization,

how does relentless change redefine the nature of management andthe structure of an enterprise? And what role should the management

play in re-shaping the enterprise?

Responding To Globalization



Due to globalization and open market system for business,

management has to face diversity in work force.Also, businesses are now spread over different cities in

various countries.

Thus managing not only gender and age diversity, but

cultural diversity too becomes essentially important tomanage the work force.

Basically, heterogeneity of the work force becomes achallenge for the managers because of variations in theethics, motives and working culture.

Managing Work Force Diversity



Main challenge for the management is to decide, what is to beproduced, how much is to be produced and where is it to beproduced.

Management has to decide either to produce different productsor has to lay emphasis on one product.

Once this is decided, managers have to make sure that thequality of the product is maintained.

It takes considerably long time for an organization to create amarket for the product

But if there is any lacuna (gap) in quality and productivity thenbecause of high competition, it becomes hard for the product to

sustain in the market.

Improving Quality and Productivity



Improving customer service is one thing managers generallythink, will get around to in time. But that time rarely comes.

Changes in the requirements or changes in the taste ofcustomers become hurdle in the improvement of customerservice.

To solve this issue, managers try to set up scenarios that

challenge employees and cover the full range of customerrequests

At times management also keeps two scenarios runningparallel and asks the employee to maintain a balance betweenboth.

Improving Customer Service



Along with the earlier stated problems, managing labor forceis again a challenge for managers.

These days there are no unwritten contracts of being loyal toan organization

Because of this, many employees are fired from theorganization or they leave the organization when offered abetter salary job.

In the absence of a contract between employee andorganization, employee may decide to leave an organizationin the middle of project work. This is a very challenging

situation for managers to deal with.

Labour Force



To overcome these challenges managers have to modify the

working culture.Managers need to be aware of the skills of their subordinates

and people under them.

Empowering of employees is the best way to get maximum

output from them.When employees get bored because of routine work, then to

get more output, managers can make changes or innovationsin the working style.

Modification of Work Culture



Along with the challenges discussed, managers have to make efforts

to understand their employees. If managers are able to gel with their employees, only then wouldthe employee be happy to work with the manager

He/she will be ready to face or tackle the challenges faced bymanagers.

By knowing their employees, managers will be in a position tounderstand the working capacity of employees and allocate thework accordingly.

This will also help in performance appraisal and to know the liking ofan employee towards the job and the work allocated to him/her.

Understanding Employee Needs



Considering many changes in the working environment and

globalization, today’s managers are facing many newchallenges compared to previous years.

Today’s managers are coming up with new ideas and theories

about the challenges faced by them.

Inflation and changing rates of foreign exchange are alsocreating challenges to managements

To handle all of this, managers have to come up with newinnovative ideas.



Wikipedia

Economic Times

References



Hussain K

Priyanga E

Vishal Nawalgaria

Authors

challenges faced by today’s manager

Documents