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1 COURSE SYLLABUS CGS 1100 MICROCOMPUTER APPLICATIONS for BUSINESS and ECONOMICS Florida State College at Jacksonville Term: Summer 20132 Ref: 378739 01/07/2013 - 03/03/2013 Online—Blackboard & SAM 2010 Professor: Roger A. Miller Credit Hours: 3 Credit Office/Office Hours: Virtual Meeting times: Online 24/7 Telephone: (904) 230-0502 Sam 2010: http://sam2010.course.com Email: Primary through BB, or [email protected] Blackboard: http://bb.FSCJ.edu/ Security Ph#: (904) 766-6608 The program manager for this course is: Vickie Johns Contact information: 904-381-3526 or [email protected] Important Dates: Last day to withdraw with 100% refund: TBD Last day to withdraw with a “W” and no failing grade: TBD Communication: Once a student joins and enters the Blackboard course, e-mail communication must be through Blackboard’s internal email system. The instructor will make a concerted effort to respond to all e-mail within a 24-48-hour period except on holidays. If it is an emergency, please put “Emergency response needed” in the subject line of the e-mail. Required Text: New Perspectives on Microsoft Office 2010, First Course, Premium Video Edition, 1 st Edition, Ann Shaffer, et al. Cengage Course Technology Publishers ISBN-10: 1133165702 (Includes Sam code at discounted price through http://www.efollet.com or campus bookstores). If campus bookstores are out, the bundle may also be purchased from http://www.ichapters.com. **The SAM2010 access code is required for online testing, project assignments, and training.** Assigned Bundle ISBN (Book plus SAM Code): 1133165702 Individual ISBN(s) Description of Component 1111571516: PAC SAM 2010 Assessment, Training & Projects 1133154603: ACP FSC – Microsoft Office 2010NP Online Course Information: This online only class is delivered via FSCJ’s Blackboard account and SAM2010. You can access Blackboard through your Connections account or by going to http://bb9.fscj.edu. Students can participate in the course only through the use of Blackboard and SAM 2010 (Skills Assessment Manager for Microsoft Office 2010) http://sam2010.course.com. Course Description: This business oriented course will include training in Windows operating systems, word processing, financial spreadsheets, database applications, and presentation graphics. This course will introduce or enhance the student’s knowledge of the Internet, (using Internet Explorer) E-mail, local area networks and

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COURSE SYLLABUS

CGS 1100 MICROCOMPUTER APPLICATIONS for BUSINESS and ECONOMICS Florida State College at Jacksonville Term: Summer 20132 Ref: 378739

01/07/2013 - 03/03/2013 Online—Blackboard & SAM 2010

Professor: Roger A. Miller

Credit Hours: 3 Credit Office/Office Hours: Virtual Meeting times: Online 24/7 Telephone: (904) 230-0502 Sam 2010: http://sam2010.course.com Email: Primary through BB, or [email protected] Blackboard: http://bb.FSCJ.edu/ Security Ph#: (904) 766-6608

The program manager for this course is: Vickie Johns Contact information: 904-381-3526 or [email protected]

Important Dates:

Last day to withdraw with 100% refund: TBD

Last day to withdraw with a “W” and no failing grade: TBD Communication: Once a student joins and enters the Blackboard course, e-mail communication must be through Blackboard’s internal email system. The instructor will make a concerted effort to respond to all e-mail within a 24-48-hour period except on holidays. If it is an emergency, please put “Emergency response needed” in the subject line of the e-mail. Required Text: New Perspectives on Microsoft Office 2010, First Course, Premium Video Edition, 1st Edition, Ann Shaffer, et al. Cengage Course Technology Publishers ISBN-10: 1133165702 (Includes Sam code at discounted price through http://www.efollet.com or campus bookstores). If campus bookstores are out, the bundle may also be purchased from http://www.ichapters.com. **The SAM2010 access code is required for online testing, project assignments, and training.**

Assigned Bundle ISBN (Book plus SAM Code):

1133165702

Individual ISBN(s) Description of Component

1111571516: PAC SAM 2010 Assessment, Training & Projects

1133154603: ACP FSC – Microsoft Office 2010NP

Online Course Information: This online only class is delivered via FSCJ’s Blackboard account and SAM2010. You can access Blackboard through your Connections account or by going to http://bb9.fscj.edu. Students can participate in the course only through the use of Blackboard and SAM 2010 (Skills Assessment Manager for Microsoft Office 2010) http://sam2010.course.com.

Course Description: This business oriented course will include training in Windows operating systems, word

processing, financial spreadsheets, database applications, and presentation graphics. This course will introduce

or enhance the student’s knowledge of the Internet, (using Internet Explorer) E-mail, local area networks and

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other contemporary issues as time permits. Four contact hours: three lecture hours, one laboratory hour. A.A.,

A.S., A.A.S.

Learning Outcomes:

After completing the course students should be able to perform the following:

Demonstrate proficiency in Office 2010 Suite

Create and revise a variety of text documents using Word 2010

Build spreadsheets and charts with Excel 2010

Create and enhance presentations with PowerPoint 2010

Create and manage databases with Access 2010

Browse the World Wide Web with Internet Explorer

Integrate data between Office applications Instructional Materials:

Text: New Perspectives on Microsoft Office 2010

SAM 2010 (Skills Assessment Manager for MS Office 2010 http://sam2010.course.com. Additional Materials:

Flash or computer’s hard drive

Microsoft Office 2010 Software

SAM2010 Code (full; all assignments and tests) Instructional Methods: SAM Projects, a live-in-the-application project-based homework and assessment product, is fully integrated into the SAM system. SAM Projects content comes from our market-leading textbooks. Helpful study guides refer back to text-specific pages for additional reinforcement.

SAM uses realistic simulations that capture the key features of the actual Office 2010 software, helping students to “work better, faster.” Students work in high-fidelity, multi-pathway simulation exercises for a real-world experience.

Assignments: Being able to access and use the Blackboard platform is an integral part of online courses. All assignments will be located at the SAM Website, with a link from Blackboard. All assignments are to be submitted to the SAM Website electronically by the due date(s) – 11:59 p.m. Assignments will NOT be accepted late. Class announcements will also be posted in Blackboard each week, and students may use the email tool in Blackboard to communicate directly with the instructor. Assignment scores will be averaged together and that average (mean) will represent 25% of a student’s final grade. Tutorials and projects will be graded immediately by the SAM system so students will have immediate feedback.

Discussions: Students will log in Blackboard regularly and participate in discussions related to weekly assignments. There are four discussion topics that represent 10% of the final grade. Exams/Quizzes: Four exams are given: MS Word, Excel, Access, and PowerPoint. The average of the four exams comprises 50% of a student’s final grade. There is also an Internet quiz and Windows 7 quiz, the average of which will represent 5% of a student’s final grade. Exams and quizzes will be graded immediately by the SAM system so students will have immediate feedback.

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Guidelines for Student Success: As a member of this course, students must be self-motivated to complete the work when due and have the capabilities to submit all assignments to the instructor via SAM 2010. These assignments must be completed by individual students or with assigned groups/teams. Students must follow instructions on the website and be able to manage their time in order to successfully complete the course. See http://www.FSCJ.org/disclaimer.html.

Expected Incoming Student Competency:

OST1100 or keyboarding skills are essential.

Good time management skills and ability to work alone.

Ability to read and comprehend written instruction and a willingness to follow those instructions.

Course Topics: (See Assignment Schedule below for appropriate dates) I. Windows Operating Systems

A. Exploring Windows

B. Windows Utilities and Operations

II. Word Processing

A. Creating Business Documents

B. Formatting Business Documents

C. Editing Business Documents

III. Financial Spreadsheets

A. Creating Financial Spreadsheets

B. Using Business Templates

C. Creating Spreadsheet Graphics

D. Business Analysis Using Spreadsheets

IV. Database Applications

A. Creating Databases

B. Querying Databases

C. Generating Business Forms & Reports

V. Presentation Software

A. Creating Business Presentations

B. Integrating Text, Spreadsheets, and Graphics

VI. Special Topics

A. Internet - Searching, Downloading and the World Wide Web

B. E-Mail

C. Local Area Networks

D. Contemporary Business Issues

Course Policies:

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Late Work or Missed Tests: No late assignments will be accepted. Exams/Quizzes must be taken as scheduled in the syllabus unless prior arrangements have been made and with instructor approval. Not completing a test (Exam or quiz) on time results in a grade of zero. A grade of zero will be entered for any late work.

Technological difficulties, including being “dropped offline” are the students’ responsibility. If students feel they have an unreliable internet connection, it is highly recommended that they access Blackboard and SAM 2010 at one of the campus learning center computers.

Students with Disabilities: Any student in this course who has a disability that prevents the fullest expression of abilities should contact the instructor as soon as possible.

Late assignments, make-up work, and missed examinations are treated as follows: a. A grade of zero will apply. There are no make-up assignments or extra credit assignments. You can contact the instructor through Blackboard email (primary), or at the above e-mail address, or by leaving a voicemail. OTHERWISE, THERE ARE NO EXCEPTIONS MADE OR GIVEN TO THIS POLICY.

b. Students are responsible for any announced assignment changes.

CGS 1100 Assignment Schedule: This course is accelerated (as much work as a 16 week course) and covers learning objectives in an 8-week term. Please take note of Announcements on the Blackboard Home Page each time you enter the course.

Each of the following assignments must be completed by the due date/times listed:

DATE TOPIC ASSIGNMENTS Due Date/Time

Module 1 Week 1

1/7 - 1/15 8 Days

Orientation/Introductions - Course Overview - Log in to Blackboard and tour site - Post Introduction to Discussion Board - Go to SAM Website and register with access code, self-enroll in course section - Complete Internet 7 and Windows 7 Tutorials - Take Internet and Windows quizzes at SAM Web site

7/12/11 11:59pm

Intro to MS Word Part 1 - Complete Word Tutorials 1 and 2 in text - Complete Word Training tutorials 1 and 2 at SAM Web site - Word Projects 1 and 2 due at SAM Web site - Complete Discussion 1 on the Discussion Board in Blackboard

Module 2 Week 2

1/16 – 1/__ 6 Days

Intro to MS Word Part 2 - Complete Word Tutorials 3 and 4 in text - Complete Word Training tutorials 3 and 4 at the SAM Web site - Complete Word Assignments 3 and 4 at the SAM Web site - Complete the Microsoft Word Exam at the SAM Web site

7/18/11 11:59pm

Module 3 Week 3

___ – ___ 6 days

Intro to MS Excel Part 1 - Complete Excel Tutorials 1 and 2 in text - Complete Excel Training tutorials 1 and 2 at SAM Web site - Complete Excel Projects 1 and 2 at SAM

7/24/11 11:59pm

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Web site

Module 4 Week 4

___ – ___ 6 Days

Intro to MS Excel Part 2 - Complete Excel Tutorials 3 and 4 in text - Complete Excel Training Tutorials 3 and 4 at SAM Web site - Complete the MS Excel Exam at SAM Web site - Complete Discussion 2 on the Discussion Board in Blackboard

7/30/11 11:59pm

Module 5 Week 5

___ – ___ 6 Days

Intro to MS Access Part 1 - Complete Access Tutorials 1 and 2 in text - Complete Access Training Tutorials 1 and 2 at SAM Web site - Complete Access Projects 1 and 2 at SAM Web site

8/6/11 11:59pm

Module 6 ___ – ___

6 Days

Intro to MS Access Part 2 - Complete Access Tutorials 3 and 4 in text - Complete Access Training Tutorials 3 and 4 at SAM Web site - Complete Access Projects 3 and 4 at SAM Web site - Complete Discussion Topic 3 on the Discussion Board in Blackboard - Complete Access Exam at SAM Web site

8/12/11 11:59pm

Module 7 ___ – ___

6 Days

Intro to MS PowerPoint - Complete PowerPoint Tutorials 1 and 2 in text - Complete PowerPoint Training Tutorials at the SAM Web site - Complete Discussion Topic 4 on the Discussion Board in Blackboard

8/18/11 11:59pm

- Complete PowerPoint Projects 1 and 2 at SAM Website - Complete PowerPoint Exam at SAM Website

Module 8 ___ – ___

6 Days

Integration Projects - Integration Projects - Wrap-up

8/24/11 11:59pm

8/25

Grading and admin -Complete Instructor/Course Assessment

** Schedule is subject to change. ** Assignments are subject to change.

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Assignment Scoring/Grading:

Assignments Qty of Assign

Points Possible

Total Points Poss

% of Grade

Grading Scale:

Points Possible Ltr Grade

Quizzes 2 25 50 5% 900 – 1000 A

Exams 4 100 500 50% 800 – 899 B

Discussions 4 25 100 10% 700 – 799 C

Software Tutorials 16 5 80 8% 600 – 699 D

Software Projects 11 24.545 270 27% under 599 F

Integrated Projects TBD ? ? Total # of Assignments: 37

Total Points Possible: 1000

Discussion Grading Rubric: Total Points Possible: Introduction Discussion-25 Points Each

Exemplary Proficient Partially Proficient or Incomplete

Presentation of Major Discussion Posting

15-13 Points Well thought out, clearly presented discussion posting responding to the question, with persuasive information & at least 3 sentences.

12-10 Points Well thought out clearly presented posting with at least 2 sentences.

9-0 Points Posting is vague or lacks clear point of view.

Writing Mechanics 5-4 Points Discussion posting contains minimal grammar, punctuation, or spelling errors.

3-1 Points Discussion posting contains some grammar, punctuation, or spelling errors.

0 Points Grammar, punctuation and/or spelling errors affected the readability and/or effectiveness of the discussion.

Replies to Other Student’s Posting

5-4 Points Clearly & politely provided a counter perspective or identified additional points to support another student’s perspective; motivated discussion with further questions.

3-1 Points Replied to another student’s posting but did not provide reasons for either challenging or agreeing with the posting.

0 Points Did not reply to another student’s posting, or used belligerent or attacking language when responding to another student’s perspective.

FN, and I Grade:

FN Grade: This grade is failure for nonattendance. Students who do not attend during the first week of

class will be dropped entirely from the course. Students who fail to remain active in the course by completing at least 60% of assignments as they become due, and who do not withdraw, may also be given the FN grade.

I Grade: The “I” grade is not given in this course. The “I” (incomplete) grade is given to students at the discretion of the instructor when the student has completed at least 75% of the course with an overall course grade of “C” or better. The student will be assigned a specified time limit for completion of the course. If coursework has not been completed, the results will be an automatic “F.

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Computer Requirements: Each computer running a SAM product must meet the following minimum system requirements: Requirements Details

PC Processor: Intel Pentium 4 or higher processor required; Intel Centrino or an equivalent multi-core processor recommended

Memory: 512 MB RAM required; 1 GB RAM recommended

Operating Systems: Windows XP SP3 32- or 64-bit, Vista SP1 32- or 64-bit, or Win 7 32- or 64-bit; Macintosh OS X 10.6 Snow Leopard

Web Browsers: Internet Explorer 7 or 8, 32-bit versions only; Firefox 3.6 for Windows; Safari 4.0 for Macintosh OS X

Audio & Video Graphics: SVGA

Resolution: Minimum recommended 1024x768

Color: 32-bit

Video Memory: 64 MB minimum; 128 MB recommended

Video Card: Modern DirectX compatible

Network Internet connection: 56K modem minimum; broadband connection (cable, DLS, T1, or ISDN) recommended. Persistent connection required.

Software and Disk

Storage

Web Browsers: 4 MB

Adobe Flash Player 10 recommended; versions 9.0.115.0 or higher have been tested and are supported; versions prior to 9.0.115.0 are not supported: 2 MB

Adobe Reader 8 minimum; 9 recommended: 22.4 MB

Microsoft Office 2010 Professional for Windows for SAM Projects. Please refer to your Microsoft documentation for current disk storage requirements.

Configuring Your Browser:

Supported Browsers You can access SAM using the following browsers:

Operating System Supported Browsers

Windows XP SP3, Vista SP1, and 7 Internet Explorer 7 or 8, 32-bit

versions only; Firefox 3.6

Macintosh OS X 10.6 Snow

Leopard

Safari 4.0

No matter which browser you choose to use, the following has to be true to fully use SAM:

JavaScript is enabled.

Pop-up Blocking is disabled, either entirely or just for the SAM 2010 URLs: http://sam2010sm.course.com and http://sam2010.course.com

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Ad blocking software is disabled for the URLs: http://sam2010sm.course.com and http://sam2010.course.com

In the case of IE 7, SAM also needs to be set up as a trusted site for the URLs http://sam2010sm.course.com and http://sam2010.course.com.

Enabling JavaScript In order to use SAM 2010, JavaScript needs to be enabled on your web browser. It will be active in most cases,

but in order to check its status and, if necessary, enable it, use the following procedures:

Internet Explorer

1. Launch Internet Explorer. 2. Select Internet Options under the Tools menu. The Internet Options dialog box will open. 3. Click on the Security tab. 4. Click on the Internet or Trusted Sites icon. 5. Click on the Custom level button. The Security Settings – Internet Zone dialog box will open. 6. Scroll to the Scripting section. 7. Under Active Scripting make sure the Enable radio button is selected 8. If not, click on the Enable radio button. 9. Click the OK button to close the Security Settings – Internet Zone dialog box. 10. Click the OK button to close the Internet Options dialog box.

Firefox for Windows

1. Launch Firefox. 2. Select Options under the Tools menu. The Options dialog box will open. 3. Click on the Content tab. 4. Look at the Enable JavaScript checkbox. It should be checked (i.e. on). 5. If not checked, click it to enable JavaScript. 6. Click Ok to save. The Options dialog box will close.

Safari for Macintosh

1. Select Preferences under the Safari menu. The Preferences dialog box will open. 2. Click on the Security tab. 3. Look at the Enable JavaScript checkbox. It should be checked (i.e. on). 4. If not, click it to enable JavaScript. 5. Close the dialog box to save.

Disabling Pop-Up Blockers In order to use SAM 2010, pop-up blocking software must be disabled on your web browser for the URLS

http://sam2010.course.com and http://sam2010sm.course.com. Use the following procedures to disable pop-

up blocking:

Internet Explorer

To turn off pop-up blocking entirely or just for the SAM 2010 URLs:

1. Launch Internet Explorer. 2. Select Internet Options from the Tools menu. The Internet Options dialog box will open. 3. Click on the Privacy tab. 4. To completely turn off pop-up blocking, make sure the Turn on Pop-up Blocker checkbox is not checked

(i.e., off). If you only want to disable this for SAM only, go to the next step.

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5. Make sure the Turn on Pop-up Blocker checkbox is checked (i.e., on). 6. Under Pop-up Blocker, click on the Settings button. The Pop-up Blocker Settings dialog box will open. 7. In the Address of website to allow field, enter http://sam2010sm.course.com. 8. Click the Add button. 9. Repeat steps 7 and 8 for the URL http://sam2010.course.com. 10. Click the Close button to return to the Internet Options dialog box. 11. Click the OK button to save your changes.

To turn off pop-up blocking entirely from the menu bar:

1. Select Pop-Up Blocker under the Tools menu. 2. Select Turn Off Pop-Up Blocker under the Pop-Up Blocker menu.

Firefox for Windows

To turn off pop-up blocking entirely or just for the SAM 2010 URLs:

1. Launch Firefox 2. Select Options from under the Tools menu. The Options dialog box will open. 3. Click on the Content tab. 4. To complete turn of pop-up blocking make sure the Block pop-up windows checkbox is not checked (i.e.

off). If you only want to disable this form SAM, go to the next step. 5. To disable pop-up blocking just for SAM, make sure the Block pop-up windows checkbox is checked (i.e.

on) 6. Click the Exceptions button to the right of the check box. The Allow Sites – Pop-ups dialog box will

display. 7. Enter the URL http://sam2010sm.course.com in the Address of web site field. 8. Click the Allow button. 9. Repeat Steps 7 and 8 for the URL http://sam2010.course.com 10. Save your Options or Preferences.

Safari for Macintosh

Note that Safari does not currently support disabling pop-up blocking for specific URLs. Therefore, it should

always be turned off when using SAM.

1. Select Preferences under the Safari menu. The Preferences dialog box will open. 2. Click on the Security tab. 3. Look at the Block pop-up windows checkbox. It should not be checked (i.e. off). 4. If not, click it to disable pop-up window block. 5. Close the dialog box to save.

Pop-up blocking can also be turned off from the menu bar using the following procedure:

1. Open the Safari menu. 2. Look at the Block Pop-Up Windows option. If checked, pop-up blocking is on. 3. Click on the Block Pop-Up Windows option so it is no longer checked.

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Third-Party Pop-Up Blockers

Third-party Internet Explorer and Firefox toolbars offered by companies like Yahoo!, Google, and Ask.com

often include pop-up blockers. You will need to deactivate this feature, either entirely or for the URLs

http://sam2010sm.course.com and http://sam2010.course.com. Please refer to the toolbar’s

documentation or help for further instructions.

Disabling Ad Blockers There are third-party add-ons and extensions for Internet Explorer, Firefox, and Safari that block the display of

advertisements. These are only a problem if one of SAM’s URLs is inadvertently added to the block list. To

prevent this, we recommend that the blocker be disabled for the URLs http://sam2010sm.course.com and

http://sam2010.course.com. Please refer to the ad blocker’s documentation or help for further instruction.

Establishing Trusted Sites Internet Explorer 7 requires you establish SAM as a trusted site in order for the Content Player to display the

correct information in the title bar. Use the following procedure:

1. Launch Internet Explorer. 2. Select Internet Options from the Tools menu. The Internet Options dialog box will open. 3. Click on the Security tab. 4. Click on the Trusted Sites icon. The Trusted Sites window will display. 5. Click on the Sites button. The Trusted Sites dialog box will display. 6. In the Add this website to the zone field, enter http://sam2010sm.course.com. Make sure the checkbox

Require server verification (https:) for all sites in this zone is blank (i.e. off). 7. Click the Add button. 8. Repeat steps 6 and 7 for the URL http://sam2010.course.com. 9. Click the Close button to return to the Internet Options dialog box 10. Click the OK button to save your changes.

Setting Up Your PC:

Necessary Software You will need the following software on your PC in order to use SAM:

1. The Adobe Flash Player is required in order to use the SAM Content Player to preview the simulations used in exams and training. You can find a link to this component on the right side of the Welcome page, under Software. Click on the link or go to http://get.adobe.com/flashplayer/ and follow the installation prompts.

2. To complete projects you will need Microsoft Office 2010 Professional for Windows, specifically Access, Excel, PowerPoint and Word. Go to http://office.microsoft.com/en-us/products/FX100487411033.aspx?pid=CL100571081033&ofcresset=1 to purchase and download Microsoft Office for Windows. Note that Microsoft Office 2010 for Windows and 2008 for Macintosh cannot be used.

3. If you want to read the SAM user manuals, you will need the Adobe Reader software on your machine. Go to http://get.adobe.com/reader/ to download the Adobe Reader.

Important Note

If you are using a computer lab PC, you should always ask the lab administrator before installing any software.

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Monitor Resolution In order to use the SAM Content Player most effectively, monitors must be set to a display resolution of 1024 x

768 or higher. This setting will enable SAM simulations to fully display on a 17-inch or larger monitor. If a lower

resolution is used, students will need to scroll to view the entire simulation.

You can check what the current resolution is and change it using the following procedures:

Windows XP

1. Go to your PC’s Desktop. 2. Right-click anywhere on the Desktop. A shortcut menu will display. 3. Select Properties from the shortcut menu. The Display Properties dialog box will display. 4. Click on the Settings tab. The current resolution will be displayed under Screen resolution. 5. If the current resolution less that 1024 x 768, drag the slider toward More until the desired setting is

displayed. Note the current setting, so you can restore it later if desired, by using this same procedure, except you will drag the slider toward Less.

6. Click the OK button to save your changes and close the Display Properties dialog box.

Windows Vista

1. Go to your PC’s Desktop. 2. Right-click anywhere on the Desktop. A shortcut menu will display. 3. Select Personalize from the shortcut menu. The Personalize appearance and sound dialog box will

display. 4. Click on Display Settings. The Display Settings dialog box will display. 5. If the current resolution less that 1024 x 768, drag the slider toward High until the desired setting is

displayed. Note the current setting, so you can restore it later if desired, by using this same procedure, except you will drag the slider toward Low.

6. Click the OK button to save your changes and close the Display Properties dialog box.

Windows 7

1. Go to your PC’s Desktop. 2. Right-click anywhere on the Desktop. A shortcut menu will display. 3. Select Screen Resolution from the shortcut menu. The Screen Resolution dialog box will display. 4. Select 1024 x 768 from the Resolution menu. Note the current setting, so you can restore it later if

desired, by using this same procedure. 5. Click the OK button to save your changes and close the Screen Resolution dialog box.

Macintosh OS X

1. Select Systems Preferences from under the Apple menu. 2. Click on Displays under the Hardware category. 3. Select 1024x768 or higher from the Resolutions menu. 4. Click on the close icon to save your changes. 5. To restore the original resolution, repeat Steps 1 through 4 and select the old resolution.

Tips for Macintosh Users

If you are using an Apple Macintosh laptop or desktop PC to access SAM 2010, the following tips will help:

1. When asked to press the Windows <Ctrl> key, do the following:

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a. If you are using a Macintosh with an Apple keyboard, use the <Apple> key instead. b. If you are using a Macintosh using a generic USB keyboard, you will generally use the <Ctrl> key, though

on rare occasions the <Alt> key will be used for the same function. 2. When asked to click on the right button of a Windows mouse, do the following:

a. If you are using a single-button mouse or track pad, simultaneously press the <Options> key and click. b. If you are using a more recent MacBook that supports gestures, you can also touch the track pad with

two fingers. Note that this needs to be activated in your System Preferences. c. If you are using a generic USB two-button mouse or track pad, use the right button as you would on

Windows d. Apple keyboards do not differentiate between the <Backspace> and <Delete> keys like Windows or

generic USB keyboards. When called asked to use <Backspace> or <Delete> just click on the <Delete> key.

Attendance/Participation/Time Management: Attendance and participation are not the same. The minimum requirements are different, and attendance is tracked by online administration while your participation is tracked by your instructor. Active participation is a very important part of the FSCJ learning experience! Knowledge and communication are power in the business world. Each of you has a unique perspective; sharing this knowledge will help all learn. Each of you is entitled to dignity and respect – even if your views are different from another’s individual view. I define substantive participation as using the assigned discussion boards to read, analyze and respond to questions and issues your fellow students and I will post. You do not necessarily have to be correct in your assertions however your participation must be thoughtful and substantive.

Participants are expected to be actively involved in the learning experience. Each student should desire to learn, participate, and proactively contribute to the learning of others during each discussion and exercise.

Students are required to participate in online discussions. The discussions are an opportunity for students to demonstrate their understanding of the assignments for the class. See the rubric provided below to compare your discussion comments with the grading criteria I will use for them.

You are responsible for obtaining assignment instructions and notes from the syllabus, fellow students and/or the class website.

CLASS PARTICIPATION (DISCUSSION BOARDS): Class participation is a part of your course grade. You participate by taking active part in Blackboard discussion board sessions. Discussion Boards will always be posted in advance of or the first day of each scheduled module (for approximately 7 days each) and are due when specified in the assignment schedule or at module end. You are required to post an original of at least three meaningful sentences to each issue presented by the instructor and respond to 3 of your classmate’s DISCUSSION BOARD posts in 2 different 24 hour periods. One (1) Original post (3 sentences minimum) Two (2) Different 24 hr periods for required responses Three (3) Responses to other student postings with (3 sentences each, minimum) The quality of your comments will have an impact on your grades. You are welcomed and invited to post as many meaningful comments as you like and encouraged to participate in chat room sessions with fellow students using the “Cyber-Café”.

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Online access: Use your FSCJ account name and password (if you don’t have one, get one immediately) to access the course. It is available via Artemis or by going to http://bb.FSCJ.edu/ and entering your name and password. Click on this course. I will post announcements, the syllabus, assignments, a Discussion Board to ask me questions as well as other important info in the “Course Information” link. FSCJ E-Mail, User Name and Password Every student will have an FSCJ e-mail account and must use this account for all course correspondence. If you do not have a FSCJ e-mail account, go to http://www.FSCJ.edu, then click on “Artemis - Online Student Services” in the upper right hand corner of the screen. Then follow the directions. If you already have an FSCJ e-mail account, simply log in to Artemis with your student user id. If you don't remember your password, you will be able to reset it. If you don't remember your password, you will be able to reset it. Once you have a student user id and password, you will be able to log on to Artemis (where you will find links to Blackboard as well as links to your e-mail account) using this student user id. If you go directly to Blackboard (http://bb.FSCJ.edu), you will still log in with this Artemis student user id. Single sign-on: Your student user id and password will be the same for Artemis and Blackboard. Changing of passwords will be done through Artemis and will be global in effect-- that is, once you change your password it will change for all of your services. All students must have a FSCJ e-mail address to access the course. As a distance learning student, please remember to only use your FSCJ email account to communicate with your instructor. Student Evaluation: SIR (student survey of faculty provided by FSCJ) administered toward end of term. Academic Dishonesty/Honor Code: FSCJ and this department operate under an honor code that mandates professional decorum. If you have any questions about the honor code or its contents, please consult the FSCJ website or your advisor. Your adherence to the honor code is expected and any violation could jeopardize your final grade in this course. You are permitted to consult with study partners regarding class notes. Your written assignments, however, should be the product of your own analysis. Learning Center: Florida State College Learning Centers offer friendly, skilled, individualized student tutoring on a drop-in basis. Subjects tutored at no charge to currently enrolled students vary on each campus and include – but are not limited to – English, math, science, foreign language, adult studies, accounting, and business. In addition to one-on-one tutoring from both professional and peer tutors, students may pursue self-paced instruction through a variety of learning tools including video, audio, and computer tutorials, and print resources such as subject-specific review sheets and handouts. Computers with Internet access and English, math, science and foreign language tutorials and exercises are available for currently enrolled students. An Internet-based tutorial program covering basic reading, math, English and science is accessible at no charge by simple registration at the Learning Center. Practice tests and learning/study materials are offered to assist students preparing to take the College Level Academic Skills Test (CLAST). Specialized programs for students in pre-college math, pre-college English and ESL courses are offered. Workshops are taught each term to assist students with study skills and material covered in specific courses.

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Refer to http://www.fscj.edu/current/learningcenter/for more details and assistance. Disability Statement: Florida Community College offers a wide range of educational support services to students with disabilities. All educational accommodations are provided through the Auxiliary Aids Program with the Office of Services for Students with Disabilities, Department of Student Success. The College delivers services to students with disabilities following guidelines established by Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act, 1990. The following services can be provided upon receipt of supporting documentation: Notetaker, Tutor, Reader, Scribe, Interpreter, Testing Accommodations, Adaptive Equipment/Software, Enlarged or Brailed Instruction Material, Course Substitution/CLAST Waiver, and Voter Registration. The Students with Disabilities office contact on your campus.

Technical Support: Phone: 1-800-648-7450 E-Mail: [email protected] Live Chat (24/7): www.academic.cengage.com/support

Important Links: Technical Specifications: http://www.distancelearning.org/dlhandbook.html Technical Support: http://www.distancelearning.org/helpdesk/index.html Distance learning: http://www.distancelearning.org/ Student Resources/Services: http://www.FSCJ.edu/resources/index.html Library: http://www.FSCJ.edu/library/ Blackboard: http://bb.FSCJ.edu Efollett: http://www.efollett.com FSCJ Disclaimer: http://www.FSCJ.edu/disclaimer/index.html