CERVICAL CANCER SCREENING

PERFORMANCE IMPROVEMENT PROJECT

St. Luke’s University Hospital

Southside Medical Center

WHO WE ARE

Located in Bethlehem, PA

Part C clinicTeam:• Medical

Assistant• RN, program

coord• Nurse

Practitioner• ID doctor

OUR POPULATION

Approximately 173 clients •41 new clients in

2012•51% male, 49%

female•45% Hispanic•64% living at or

below FPL

PROJECT

•W

e chose this project because less than 25% of our

female patients had received their yearly cervical

cancer screening (PAP) in early summer 2012.

•G

oal: reach 50% completion rate by summer 2013.

METHODS AND TESTST

o kick off our improvement effort we dedicated a week to women’s health

The first “Women’s Health Blitz Week” took place from September 17th-22nd 2012

This week was designed to be a “one stop shop” for our female patients to have all of their yearly screenings addressed in one visit

Each client received a goodie bag with condoms, pamphlets, and toiletries

METHODS AND TESTS

THE RESULTS

•50% of scheduled women showed up during the blitz week

•The remaining 50% were either no shows or called and canceled

•10 women were connected to care to have mammograms, 2 to colonoscopy, and 1 to DEXA

•Blitz week repeated in March 2013

LESSONS LEARNED

Improvements made for March Blitz Week• Reduced Blitz Week from 5 days to 3

days• Accommodated clients’ availability

better when scheduling appointments

• Utilized case managers to make reminder calls

END OF YEAR OUTCOME

Blitz Week

Blitz Week