certo mm13 ppt02

7/23/2019 Certo Mm13 Ppt02

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Copyright © 2012 PearsonEducation, Inc. Publishing as

Copyright © 2014 Pearson Education, Inc. 2-1

ManagingHistory andCurrent

Thining

2

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!"#ECTI$E%

1.&n understanding o' the classical approach to

(anage(ent

2. &n appreciation 'or the )or o' *rederic+. Taylor, *ran -illian ilbreth, Henry -.

antt, and Henri *ayol

/. &n understanding o' the behaioralapproach to (anage(ent

. &n understanding o' the studies at theHa)thorne +ors and the hu(an relations(oe(ent

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!"#ECTI$E%

. &n understanding o' the (anage(entscience approach to (anage(ent

3. &n understanding o' ho) the(anage(ent science approach has eoled

4. &n understanding o' the syste( approachto (anage(ent

5. 6no)ledge about the learningorgani7ation approach to (anage(ent

8. &n understanding o' ho) triangular(anage(ent and the contingency approachare related

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The Classical &pproach

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• -o)er9-eel Manage(ent

&nalysis

–*rederic +. Taylor :153;

181<

• +or at "ethlehe( %teel Co.


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–*ran ilbreth :1535;182< and-illian ilbreth :1545;1842<

Motion study

=The >ight +ay

=The +rong +ay?


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Copyright © 2012 PearsonEducation, Inc. Publishing asCopyright © 2014 Pearson Education, Inc. 2-7


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–Henry -. antt :1531;1818<

• %cheduling Innoation

• >e)arding Innoation


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Comprehensive Analysis of Management

Henri Fayol (1841–1925

1! "ivision of #or$ 2! A%thority

&! "is'ipline

4! nity of 'omman)

5! nity of )ire'tion *! +%,or)ination of in)ivi)%al interests to general interests

-! .em%neration

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Comprehensive Analysis of Management

Henri Fayol ('ontin%e)

8! Centrali/ation

9! +'alar 'hain

10! r)er

11! 3%ity

12! +ta,ility of ten%re of personnel

1&! nitiative

14! sprit )e 'orps

•imitations of the Classi'al Approa'h

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The "ehaioral &pproach

• The Ha)thorne %tudies

– The >elay &sse(bly Test >oo(

E@peri(ents

– The "an +iring !bseration >oo(E@peri(ent

• >ecogni7ing the Hu(an $ariable

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• The Hu(an >elations Moe(ent

&braha( Maslo)

Physiological

%a'ety

%ocial

Estee(

%el'9actuali7ation

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• The Hu(an >elations Moe(ent

Aouglas Mcregor

People can beB

%el'9directed

&ccept responsibilityConsider )or to be as natural

as play

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Manage(ent %cience&pproach

"eginning o' the Manage(ent %cience&pproach

1. !bsere

2. Construct

/. Aeduce

. Test

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Manage(ent %cience&pproach

• Manage(ent %cience Today

• Characteristics o' Manage(ent %cience &pplications

1< Proble(s studied are co(plicated

2< Econo(ic i(plications as guidelines

/< Mathe(atical (odels to inestigate the decisionsituation

< se o' co(puters

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1. Perceiing organi7ational situations asthey actually e@ist

2. Choosing the (anage(ent tactics bestsuited to those situations

/. Co(petently i(ple(enting those tactics

Contingency &pproach

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The %yste( &pproach

Types o' %yste(s

1. Closed

2. !pen

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The %yste( &pproach

• %yste(s and =+holeness?

1. The )hole should be the (ain 'ocus o'

analysis

2. Integration is the ey ariable in)holeness analysis

/. ModiDcations )eighed in relation toeects on eery other part

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The %yste( &pproach

• %yste(s and =+holeness?:continued<

. Each part has so(e role to per'or(

. Part and its 'unction deter(ined by itsposition in the )hole

3. &ll analysis starts )ith the e@istence o'the )hole

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The %yste( &pproach

• The Manage(ent %yste(

•In'or(ation 'or Manage(ent %yste(&nalysis

Triangular (anage(ent

1. Classical approach

2. "ehaioral approach

/. Manage(ent science approach

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The %yste( &pproach

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The %yste( &pproach

- i ! i ti &

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-earning !rgani7ationB &Fe) &pproachG

1. %yste(s Thining

2. %hared $ision

/. Challenging o' Mental Models

. Tea( -earning

. Personal Mastery

certo mm13 ppt02

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