CERTIFICATE PROGRAM in Human Resources Management Fall Quarter 2013 Course Syllabus: Human Resource Manager 25 hours; 2.5 CEUs Instructor: Cynthia Shaffer, PHR

Contact hours: M-F 9:00-5:00 and weekends

Office phone: Cell - 253-576-1749

E-mail: Cyncshaffer@gmail.com

Course location: University of Washington Tacoma, Room CP 206C

Class meetings: Mondays 6:30 pm - 9:00 pm (No classes 10-14-13 or 11-11-13) 10 sessions total

Prerequisites: At least two years of work experience in an area of Human Resources management (training, compensation, staffing, benefits, employee relations), and completion of at least two years of college preferred.

Technology requirements:

Basic PC skills to create word documents and power point presentation.

HUMAN RESOURCES MANAGEMENT CERTIFICATE PROGRAM OVERVIEW Designed for experienced human resources professionals who want to learn advanced skills for business success, the Human Resources Management Certificate Program emphasizes how disciplines of human resources can be integrated to address workplace effectiveness. Courses cover all major areas of human resources, and serve as a foundation for passing the certification test in human resources. This program is not, however, a review course for the Professional Human Resource (PHR) exam. Case studies, group projects and discussion of practical, real-work situations make the program relevant to today’s workplace issues and environment. The Human Resources Management Certificate Program has been designed by an advisory board of UW faculty and human resource professionals representing major Puget Sound organizations including Starbucks, Boeing, Group Health and Microsoft. Participants benefit from the experience and insights of course instructors who are leading human resource professionals. Participants also network with a distinguished peer group of other human resource professionals, making contacts they will value throughout their careers. A certificate and 15 Continuing Education Units (CEUs) are awarded to participants upon completion of the program.

HR MANAGER COURSE DESCRIPTION This course lays the foundation for the certificate by presenting a comprehensive overview of the role of the human resources professional, and by examining the breadth and scope of the human resource function as a strategic business partner within an organization.

COURSE OBJECTIVES At the end of this course, students will be able to:

1. The history and development of HRM 2. The role of the human resource generalist and career opportunities available 3. The importance of strategic HRM practices 4. Local and national affiliations, resources, professional certification 5. Current issues in HRM: outsourcing, HRIS systems, impact of technology, global HRM, and

safety 6. Future trends and developments

COURSE TOPICS The course will cover the following topics:

1. HRM activities and the history of HRM 2. HR career development; professional resources and certification 3. Strategic HRM 4. Individual performance and retention 5. HR metrics and benchmarking 6. The impact of technology; outsourcing 7. Health and safety 8. Global HRM 9. Trends and developments

COURSE FORMAT This is a lecture – discussion course in which topics are presented by the instructor and group discussions and activities are completed by students during class and outside of class. Reading assignments will be reviewed at the end of each class. You are expected to read the textbook assignments as indicated, and be ready to discuss the material in class. This course will include a variety of mediums for learning to include guest speakers, use of training videos, small group discussions, and a group project that includes group presentations.

TEXT(S) AND REQUIRED SUPPLIES Required text: Human Resource Management Robert L. Mathis, John H. Jackson. Fourteenth edition. South-Western Publishing (this text is also used in the Employee Relations course). Supplies: You are responsible for your own notebook binder for class handouts.

EVALUATION AND GRADING Participants are evaluated in each course and, at the end of each course, are notified of successful or unsuccessful completion. Participants need to successfully complete each course in the previous term before they advance to the next term. The certificate is awarded upon completion of the nine-month course of study. Coursework for the Employee Relations course will be weighted as follows: Grading is SC/USC (successful completion/unsuccessful completion). SC is a minimum of 75% or higher. 80% attendance is required.

CERTIFICATE PROGRAM in Human Resources Management Fall Quarter 2013 Course Syllabus: Human Resource Manager 25 hours; 2.5 CEUs Instructor: Cynthia Shaffer, PHR

1. Reports 20% Each student will be given the article, Why We Hate HR and a chapter from HR From the Heart. The class will discuss the pros and cons of HR and explore the role of the HR professional from an organizational perspective and a personal perspective (describing why the interest to choose the HR profession). Report due week 5.

2. Short Essay 20% Each student will interview at least three internal customers from his or her organization/company and complete a one page report detailing how the customers believe HR contributes to or detracts from their success. Essay is due week 8.

3. Class Participation 30% Participants are expected to contribute in class discussions.

4. Attendance 30% Participants are expected to arrive on time and attend the full class session.

TOTAL 100%

CLASSROOM RULES OF CONDUCT 1. Turn off cell phones and pagers. 2. Food and beverages are permitted in the classroom - please be respectful of others

sensitivity to food odors. 3. Participate fully and share your ideas. Share “air time” with other students. 4. Ask questions 5. Have fun!

COURSE SCHEDULE

DATE DAY TOPIC/ACTIVITY 9-23-13 Mon Introduction and Orientation to the course

Unintentional Tolerance

9-30-13 Mon THE HR PROFESSIONAL/GENERALIST TEXT READING: HUMAN RESOURCES MANAGEMENT CHAPTER 1 AND “SHRM CODE OF ETHICAL AND PROFESSIONAL STANDARD IN HRM”

10-7-13 Mon THE HISTORY OF HUMAN RESOURCES NO CLASS NEXT WEEK ON 10-14-13

10-21-13 Mon STRATEGIC HRM TEXT READING: HUMAN RESOURCES MANAGEMENT CHAPTER 2, STRATEGIC HR MGT AND PLANNING

10-28-13 Mon DEVELOPING YOUR CAREER READING: “WHY WE HATE HR” ARTICLE AND CHAPTER 3 OF HR FROM THE HEART - INSTRUCTOR TO PROVIDE HANDOUTS REPORT DUE

11-4-13 Mon MEET THE PROFESSIONALS - GUEST SPEAKERS FROM VARIOUS HR FIELDS - NO READING FOR THIS CLASS NO CLASS NEXT WEEK ON 11-11-13

11-18-13 Mon EMPLOYEE RIGHTS AND RESPONSIBILITIES TEXT READING: HUMAN RESOURCES MANAGEMENT CHAPTER 15 EMPLOYEE RIGHTS AND RESPONSIBILITIES

11-25-13 Mon INTERVENTION STRATEGIES - Quiz VIDEO – WORKPLACE VIOLENCE TEXT READING: HUMAN RESOURCE MANAGEMENT PAGES 491-493 SHORT ESSAY ASSIGNMENT DUE

12-2-13 Mon IMPACT OF TECHNOLOGY AND FUTURE TRENDS IN HR TEXT READING: HUMAN RESOURCES MANAGEMENT PAGES: 26, 57-61, AND 517

12-9-13 Mon RISK MANAGEMENT AND WORKER PROTECTION TEXT READING: HUMAN RESOURCES MANAGEMENT CHAPTER 14 CLASS WRAP UP - EVALUATIONS