certificate of presentation · certificate of presentation handed to chitpong ayasanond for...
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International Academic Multidisciplinary Research Conference 2016
The ICBTS 2016International Business Tourism and Applied Sciences
Research Conference
Milan, Italy
9 -11 November, 2016
CERTIFICATE OF PRESENTATION
Handed to
Chitpong Ayasanond
For outstanding research paper presentation
Using a Lean Management to Explore the Service Touch Point and Outpatient Satisfaction.
The Case o f Yanhee International Hospital, Bangkok Thailand
Organized by ICBTS Conference Center & IJBTS International Journal of Business Tourism & Apply Sciences on the Best Western Antares Hotel Concorde Milan Italy
Professor Heuer K. Ph.D.
Academic Conference Chair
ICBTS InstituteI. P ritfrinti/uiftfp/ f/(tn fin itncv
The 2016 ICBTS International Academic Research Conference at Milano Italy
ACCEPTANCE LETTER
September 20, 2016
Name: Mr. Chitpong Ayasanond Institution: Suan Sunandha Rajabhat University Address: 1 U-Thong Nok road, Dusit, Bangkok 10300 Country: Thailand
Title of paper presentation: Using a Lean Management to Explore the Service Touch Point and Outpatient Satisfaction: The Case of Yanhee International Hospital, Bangkok Thailand
Reference: MI16-1109Registration Deadline: 20 October 2016
Dear: Mr. Chitpong Ayasanond
Based on the recommendation of the ICBTS Conference Center, you have been invited to attend as oral presentation for research paper The ICBTS 2016 International Business Tourism and Applied Sciences Research Conference in Milan
These simultaneous conferences will be held at the Best Western Antares Hotel Concord, Viale Monza, 132, Milano, Italy from November 9 - 11 , 2016. There will be conference sessions are scheduled for
November 9 - 10, 2016. There will be an optional tour in Milan on November 11, 2016 with more
information on our website.
Our conferences attendees and presenters are from major universities worldwide, offering participants the chance to share knowledge for development their research and academic network with many others in their field. We look forward to seeing you there.
Please note that this letter is not a confirmation o f attendance that the confirmation o f registration is this document in conjunction with the receipt o f the conference
http://www.ictttconference.com/15199812/milan-business-tourism-sciences-conference
Chayanan Kerdpitak, Ph D
Conference Coordinator & Program Chair ICBTS Conference Center Phone 0870287287
Contact: Premsiri Boutique Park, Building A 18/83, Prasert-manukit Road, Jatujak, Bangkok, 10900 Thailand Phone +668 70 287 287 Email: [email protected], www.icbtsconference.com
Best Regards