certificate i in spoken and written english 91421nsw · 2014-12-15 · modules: ielts preparation -...

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Colleges Australia International Pty Ltd trading as Queens College ABN: 81 127 938 452; ACN: 127 938 452

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Level 1/108 Margaret Street Brisbane QLD 4000 Australia

Phone: (07) 3012-9390 Marketing: (07) 3012-9492 www.queens.qld.edu.au

E: [email protected]

CRICOS Provider: 03000J; RTO Provider Code: 31698

Pre-Enrolment Information

Background

Queens College is located in Brisbane, Australia and is proud to be part of the city’s vibrant

educational community and is recognised for its contribution to the development of students from across the globe.

The College caters for both international and domestic students and we provide full-time and part-time business courses, full-time and part-time English courses and both nationally accredited courses and short courses in personal and professional development.

Regardless of your reasons for undertaking further learnings, our staff welcomes you to our campus in the centre of Brisbane’s CBD. We look forward to working with you to help you achieve your desired outcomes.

Queens College is a Registered Training Organisation (RTO). It is accredited through the The Department of Education, Training and Employment (DETE) under the Queensland Government to issue qualifications. The qualifications are recognised nationally in post-compulsory education and training within Australia under the Australian Government’s Australian Quality Training Framework (AQTF).

What's special about Queens College?

Committed staff who are always willing to assist with your educational needs and [provide advice on ‘everyday life’ in Brisbane and Australia

Small classes for individual attention and consideration

Preview and review of lessons and regular evaluation

Lessons are divided into a logical series of steps for essential learning

Students work through each module at their own pace

You have the opportunity to combine study and work and socialising with people from all over the world

Systematic presentation and explanation by your educators with regular feedback

The environment at Queens College is friendly and welcoming. We are fortunate to have an exceptional mix of students from a diverse range of cultural backgrounds including: Korea, China, Thailand, Brazil, Columbia, Laos, Taiwan, Russia, Poland, Indonesia and Austria.

We welcome the opportunity to engage with you and make your educational journey an exceptionally rewarding experience!

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GENERAL ENGLISH

CRICOS Course Code: 082023C

Course Aim: The General English course aims to improve overseas students’ general English

level. Once the course has finished, students should be ready to enter the next class.

The General English classes also form a basis for students to move on to more specialized areas

such as IELTS Test Preparation.

Duration: 4 - 48 weeks, depending on the level.

Assessment: Students are assessed through regular testing, assignments and

participation in class.

Teaching Methods: Face to face delivery. Students will develop their English language

skills through a range of tasks designed to develop their skills in reading, writing, speaking

and listening as well as improving their pronunciation and knowledge of grammar.

Levels: Beginner English

Elementary English

Pre-Intermediate English

Intermediate English

Upper Intermediate English

Advanced English

Further study: Students who complete our General English course at an intermediate level

will be able to undertake educational or vocational courses. Students wishing to take IELTS

preparation should have finished the intermediate level course.

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IELTS PREPARATION

CRICOS Course Code: 082025A

Course Aim: The IELTS preparation course aims to:

Familiarise students with all elements of the IELTS test.

Provide test taking strategies to maximize student band scores.

Assist students to achieve the band score they need.

Testing: On entering the college the student will be given a placement test to determine

whether he/she is ready to join an IELTS class and in which areas of the test he/she needs

to pay particular attention. Throughout the course students’ progress will be monitored with

materials similar to those used in the real test.

Modules: IELTS Preparation - General Module

IELTS Preparation - Academic Module

Duration: 10 weeks, depending on the level.

Completion: On completion of their IELTS preparation course students are awarded a

Certificate of Attendance, which includes their language level in the four key language

skills.

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ENGLISH FOR ACADEMIC PURPOSES (EAP)

CRICOS Course Code: 082024B

Course Aim: Program designed to improve English language skills and academic study

techniques of students. The language and skills will help students to achieve goals to enter

university, TAFE or other colleges in future.

Course Outline: The EAP course is designed to focus on preparing students for study in

an English-speaking country, including: listening and note taking; seminar presentation and

discussion skills; speed reading; academic writing; library and internet use; university level

vocabulary; preparation for English proficiency examination; academic culture of Australian

universities; research techniques; critical thinking; essay writing.

Duration: 12 weeks

Completion: Students receive a Statement of Attendance upon successful completion of

the course.

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TIMETABLE – GENERAL ENGLISH

Morning Classes (Monday –Thursday)

8:30am – 10:45am Lesson 1

11:00am – 1:00pm Lesson 2

1:30pm – 2:30pm Lesson 3

Evening Classes (Monday – Friday)


6:00pm – 6:30pm Break


ORIENTATION AND PLACEMENT TEST

Please note that orientation and a placement test for all students at Queens College

for English Courses are held on Fridays at 9:00 am (except public holidays).

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BSB30112 CERTIFICATE III IN BUSINESS

CRICOS Course Code: 082022D

Duration: 20 teaching weeks plus up to 4 weeks holiday

Note: If Intake is in Term 3 there will be 4 weeks holiday

instead of the normal 3 as this will include the 4 weeks

Christmas break.

Purpose: This qualification reflects the role of individuals

who apply a broad range of competencies in a varied

work context using some discretion, judgement and

relevant theoretical knowledge. They may provide

technical advice and support to a team.

Job Opportunities: Customer Service Advisor, Data

Entry Operator, General Clerk, Typist, Word Processing

Operator, Administration Assistant, Information Desk

Clerk, Receptionist

Entry Requirements: Year 10 or equivalent and 18 years old or over at the time of enrolment

International students: IELTS 4.5 or equivalent

Entry Requirements for the course will depend on the Immigration Department assessment level for

the country. At present, countries are classified from Level 1 to Level 3. See the relevant website from

http://www.immi.gov.au/Study/Pages/student-visa-assessment-levels.aspx for more details on

Assessment level requirements for your country.

Completion: Upon successful completion of this course you will receive a nationally recognised

BSB30112 Certificate III in Business. Students who do not complete all units may be eligible for a

Statement of Attainment for partial completion of the BSB30112 Certificate III in Business.

Units: To gain BSB30112 Certificate III in Business you must successfully complete all the following

Unit Codes Unit Name Type

BSBWHS302A Apply knowledge of WHS legislation in the workplace Core

BSBITU302B Create electronic presentations Elective

BSBWRT301A Write simple documents Elective

BSBCUS301B Deliver and monitor a service to customers Elective

BSBITU306A Design and produce business documents Elective

BSBITU304A Produce spreadsheets Elective

BSBADM311A Maintain business resources Elective

BSBCMM301B Process customer complaints Elective

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BSBWOR301B Organise personal work priorities and development Elective

BSBFLM303C Contribute to effective workplace relationships Elective

BSBINN301A Promote innovation in a team environment Elective

BSBDIV301A Work effectively with diversity Elective

Delivery Methods: This program is delivered entirely off-the-job at the college campus. It contains

face-to-face training led by theory classes and practical sessions involving small groups and individual

activities.

In addition to scheduled classroom based assessment, students will be required to complete

assessment activities or assessment preparation in their personal time and bring it to their next class.

These activities may include but not limited to:

Recommended reading by trainers

Knowledge quizzes

Presentation planning

Research exercises where learners learn and are assessed through project-based exercises

Assessments Methods: Includes demonstration, questioning/tests, written assessment, projects and

other appropriate assessment methods depending on the unit.

Tuition Fee per course: Please refer to current price list.

Course Delivery Location: Level 1, 108 Margaret Street Brisbane QLD 4000 Australia

Pathways: Students on completing this qualification can choose various pathways. They can either opt

to study BSB40212 Certificate IV in Business or BSB51107 Diploma of Management or they might try

and look for a job in these areas - Customer Service Advisor, Data Entry Operator, General Clerk,

Payroll Officer, Typist, Word Processing Operator, Administration Assistant, Clerical Worker,

Information Desk Clerk, Office Junior, and Receptionist.

National Recognition: Queens College recognises relevant qualifications issued by other RTOs.

There is no fee for National Recognition. Where the qualification was gained more than 3 years ago

we reserve the right to check that competence is current. This may involve the applicant in undergoing

a challenge test.

Recognition of Prior Learning (RPL): Is an assessment process that enables an applicant to gain

recognition of skills and knowledge regardless of how they were achieved. This may include formal or

informal learning, work experience or general life experience. In order to grant RPL, assessors must

be confident that the applicant is currently competent against the units of competence in the

qualification. The evidence to demonstrate this may include certificates, references from past

employers, testimonials from clients and work samples.

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Where RPL is granted you do not have to participate in further training and assessment for skills and

knowledge that you already possess. There is a fee for RPL assessment. Further information

regarding RPL is available on request.

Overseas experience and qualifications: All applicants seeking to establish the relationship between

their overseas qualifications and an Australian education qualification in the Australian Qualifications

Framework will be directed to National Office of Overseas Skills Recognition (AEI-NOOSR). AEI-

NOOSR is a part of the Australian National Information Centre, part of an international network

providing authoritative information and advice on recognition of qualifications.

Once the application has been assessed by AEI-NOOSR the college will then be able to accept and

process the internal RPL application.

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BSB40212 CERTIFICATE IV IN BUSINESS

CRICOS Course Code: 082021E


Note: If Intake is in Term 3 there will be 4 weeks holiday

instead of the normal 2 as this will include the 4 weeks

Christmas break.

Purpose: This qualification reflects the role of individuals

who use well-developed skills and a broad knowledge base

in a wide variety of contexts. They apply solutions to a

defined range of unpredictable problems, and analyse and

evaluate information from a variety of sources. They may

provide leadership and guidance to others with some limited

responsibility for the output of others.

Job Opportunities: Administrator, Project Officer

Entry Requirements:

Preferred pathways for candidates considering this qualification include:

• After achieving the BSB30112 Certificate III in Business or other relevant

qualification/s OR

• With vocational experience but without formal supervision or management qualification AND

• Year 11 or equivalent and 18 years old or over at the time of enrolment



the country. At present, countries are classified from Level 1 to Level 3. See the relevant website:




BSB40212 Certificate IV in Business. Students who do not complete all units may be eligible for a

Statement of Attainment in partial completion of a BSB40212 Certificate IV in Business.

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Units: To gain BSB40212 Certificate IV in Business you must successfully complete all the following units


BSBWHS401A

Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Core

BSBHRM405A Recruit, select and induct staff Elective

BSBMGT402A Implement operational plan Elective

BSBRES401A Analyse and present research information Elective

BSBCUS401B Coordinate implementation of customer service strategies Elective

BSBCUS403B Implement customer service standards Elective

BSBWOR402A Promote team effectiveness Elective

BSBPMG510A Manage projects Elective

BSBMGT403A Implement continuous improvement Elective

BSBFIA402A Report on Financial activity Elective



activities.

The delivery of the course is classroom based. Classroom based face-to-face training includes:

Establishing a training environment using a range of equipment to simulate a business

environment. Within the assessment of the units, learners are required to participate in

simulated activities that closely reflect workplace processes and unexpected or contingency

related activities

Practice exercises that reinforce the required interpersonal skills for individual and group work.

Simulated training activities in the classroom involving individuals, pairs and small group

activities.

Learner activities to support training independent reading and research projects.

In addition to scheduled classroom based assessment, students may be required to complete

assessment activities in their personal time and bring it to their next class for discussion, oral

presentation etc. These assessment activities include:

Knowledge quizzes

Recommended readings by trainers

Research exercises where learners learn and are assessed through project-based exercises

Assessments Methods: Includes demonstration, written assessment, project, presentation and other

appropriate assessment methods depending on the study unit.



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Pathways: Students on completing this qualification can choose various pathways. They can either

opt to study the BSB50207 Diploma of Business BSB50207, the BSB51107 Diploma of Management

or they might try to look for a job in these areas – Administrator, Project Officer.



we reserve the right to check that competence is current. This may involve the applicant in undergoing

a challenge test.

Recognition of Prior Learning (RPL): is an assessment process that enables an applicant to gain

recognition of skills and knowledge regardless of how they were achieved. This may include formal or

informal learning, work experience or general life experience. In order to grant RPL, assessors must

be confident that the applicant is currently competent against the units of competence in the

qualification. The evidence to demonstrate this may include certificate, references from past

employers, testimonials from clients and work samples.

Where RPL is granted you do not have to participate in further training and assessment for skills and

knowledge that you already possess. There is a fee for RPL assessment. Further information

regarding RPL is available on request.





providing authoritative information and advice on recognition of qualifications. Once the application has

been assessed by AEI-NOOSR the college will then be able to accept and process the internal RPL

application.

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BSB51107 DIPLOMA OF MANAGEMENT

CRICOS Course Code: 069795A


Note: If Intake is in Term 3 there will be 7 weeks holiday instead

of the normal 6 as this will include the 4 weeks Christmas break.

Purpose: This qualification provides skills and knowledge

required to perform effectively as a manager, team leader or

supervisor managing a workplace. It will develop skill base and

knowledge and awareness of management practice. Workers at

this level operate at an advanced skill level and may also have

responsibility for the supervision of other staff and volunteers.

Graduates of the Diploma of Management will develop an

understanding of the dynamics and principles underlying

effective functioning of work groups, as well as the necessary

skills to competently function within small and/or large

organisations.

Job Opportunities: Corporate or middle manager managing

a workplace, supervisor in both business and government

sectors, team leader.

Entry Requirements: Preferred pathways for candidates considering this qualification include:

• After achieving the BSB40212 Certificate IV in Business or other relevant qualification/s OR

• With vocational experience but without formal supervision or management qualification AND

• Year 12 or equivalent and 18 years old or over at the time of enrolment



the country. At present, countries are classified from Level 1 to Level 3. See the relevant website:




BSB51107 Diploma of Management. Students who do not complete all units may be eligible for a

Statement of Attainment in partial completion of a BSB51107 Diploma of Management.

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Units: To gain BSB51107 Diploma of Management you must successfully complete all the following:


BSBMGT502B Manage people performance Elective

BSBMGT516B Facilitate continuous improvement Elective

BSBCUS501B Manage quality customer service Elective

BSBWHS501A Ensure a safe workplace Elective

BSBHRM506A Manage recruitment, selection and induction processes Elective

BSBHRM503A Manage performance management systems Elective

BSBWOR502B Ensure team effectiveness Elective

BSBFIM501A Manage Budgets and Financial Plans Elective



activities.

The course is delivered face-to-face and training includes:


environment. Within the assessment of the units, students are required to participate in


related activities



activities.

Learner activity to support training independent reading and research projects.

Assessments Methods: Includes questioning/tests, written reports, projects, examination and other




Pathways: Graduates may undertake a range of Advanced Diploma qualifications at other Australian

institutions, continue their studied in Undergraduate Programs or they might try and look for a job in

these areas - Corporate or middle manager managing a workplace, supervisor in both business and

government sectors, team leader.



we reserve the right to check that competence is current. This may involve the applicant in

undergoing a challenge test.

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recognition of skills and knowledge regardless of how they were achieved. This may include formal

or informal learning, work experience or general life experience. In order to grant RPL, assessors

must be confident that the applicant is currently competent against the units of competence in the

qualification.

The evidence to demonstrate this may include certificate, references from past employers,

testimonials from clients and work samples. Where RPL is granted you do not have to participate in

further training and assessment for skills and knowledge that you already possess. There is a fee for

RPL assessment. Further information regarding RPL is available on request.







application.

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BSB60207 DIPLOMA OF BUSINESS

CRICOS Course Code: 085625G


Note: If Intake is in Term 3 there will be 7 weeks holiday instead

of the normal 6 as this will include the 4 weeks Christmas break.

Purpose: The BSB50207 Diploma of Business aims to develop

fundamental skills and knowledge required to manage the primary

functions of businesses which includes marketing, finance, human

resources, workforce planning, risk management and Work Health

and Safety.

Job Opportunities: Graduates of the BSB50207 Diploma of

Business are likely to gain employment in a wide range of

supervisory and management positions. Possible job titles relevant

to this qualification include:

Manager

Executive officer

Program consultant

Entry Requirements:

There are no entry requirements for this qualification. Preferred pathways for candidates considering

this qualification include:

After achieving the BSB40212 Certificate IV in Business or other relevant qualification/s

OR

With vocational experience but without formal supervision or management qualification.

Queens College only accepts students over 18 years of age. The College regularly reviews and

updates its policies based on updated information from DIBP website:

http://www.immi.gov.au/Study/Pages/student-visa-assessment-levels.aspx (Assessment level

requirements)

International students: English Proficiency : IELTS 5.5 or equivalent for students with English as Second Language; alternatively students may request to sit for an internal English Placement Test or Language Literacy and Numeracy (LLN) Test.


the country. At present, countries are classified from Level 1 to Level 3.

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See the relevant website: http://www.immi.gov.au/Study/Pages/student-visa-assessment-levels.aspx

for more details on Assessment level requirements for your country.


BSB60207 Diploma of Business. Students who do not complete all units may be eligible for a

Statement of Attainment in partial completion of a BSB60207 Diploma of Business.

Units: To gain BSB60207 Diploma of Business you must successfully complete all the following:


BSBFIM501A Manage budgets and financial plans Elective

BSBHRM506A Manage recruitment, selection and induction processes Elective

BSBRSK501B Manage risk Elective

BSBADM502B Manage meetings Elective

BSBPMG522A Undertake project work Elective

BSBHRM513A Manage workforce planning Elective

BSBMKG502B Establish and adjust the marketing mix Elective

BSBSUS501A Develop workplace policy and procedures for sustainability Elective

Delivery Methods: The delivery mode is face to face institution based delivery and assessment. The

face-to-face delivery includes lecture, pair work, group activities, and class presentations.





related activities



activities.






Pathways: After achieving the BSB50207 Diploma of Business, candidates may undertake the

BSB60207 Advanced Diploma of Business, or a range of other Advanced Diploma qualifications

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qualification.











application.

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BSB51413 DIPLOMA OF PROJECT MANAGEMENT

CRICOS Course Code: 085626G

Duration: 33 weeks Full Time or up to 18 months for part-time study.

Plus, up to 7 weeks holiday Note: If Intake is in Term 3 there will be 7

weeks holiday instead of the normal 6 as this will include the 4

week Christmas break.

Purpose: The BSB51413 Diploma of Project Management aims to

provide learners with skills and knowledge required to manage

projects in a variety of contexts, across a number of industry

sectors. Graduates of this qualification will possess sound

theoretical knowledge and able to apply a range of specialised,

technical and managerial competencies to plan, execute and

evaluate projects.

Job Opportunities: Graduates of BSB51413 Diploma of Project

Management are likely to gain employment in a wide range of

supervisory and management positions. Possible job titles relevant

to this qualification include:

Project Manager (both generic and industry specific)

Project Leader

Project Team Leader

Project Contract Manager

Project Vendor Manager

Entry Requirements: There are no entry requirements for this qualification. Preferred pathways for

candidates considering this qualification include:

after achieving the BSB41513 Certificate IV in Project Management Practices or

with extensive vocational experience in project roles but do not have formal qualification

in project management.

Queens College only accepts students over 18 years of age.

Entry Requirements also depend on the Australian Department of Immigration and Border Protection

(DIBP) assessment level for the country. At present, countries are classified from Level 1 through to

Level 3.

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requirements)

International students: English Proficiency for international applicants: IELTS 5.5 or equivalent;

alternatively students may request to sit for an internal English Placement Test. Domestic students

may be required to sit for a Literacy and Numeracy test to determine the suitably for entry.

See the relevant website: http://www.immi.gov.au/Study/Pages/student-visa-assessment-levels.aspx

for more details on Assessment level requirements for your country.

Note: Lower English Proficiency Levels may enrol in Queens College’s General English courses to

upgrade their English prior to entry into this course.

Completion: After achieving the BSB51413 Diploma of Project Management, candidates may undertake other qualifications at Advanced Diploma level or above in project management.

Units: To gain BSB51413 Diploma of Project Management you must successfully complete all the

following:


BSBPMG511A Manage project scope Core

BSBPMG512A Manage project time Core

BSBPMG513A Manage project quality Core

BSBPMG514A Manage project cost Core

BSBPMG515A Manage project human resources Core

BSBPMG516A Manage project information and communication Core

BSBPMG517A Manage project risk Core

BSBPMG521A Manage project integration Core

BSBPMG518A Manage project procurement Elective

BSBMGT51CB Facilitate continuous improvement Elective

BSBADM502B Manage meetings Elective

BSBWOR502B Ensure team effectiveness Elective







related activities


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activities.






Pathways: After achieving the BSB51413 Diploma of Project Management, candidates may

undertake other qualifications at Advanced Diploma level or above in project management.









qualification.











application.

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BSB60207 ADVANCED DIPLOMA OF BUSINESS

CRICOS Course Code: 085627F





Purpose: The BSB60207 Advanced Diploma of Business aims to

develop skills and knowledge required to lead an organisation in

strategic business units. It is suitable for those seeking to further

develop expertise across a wide range of business functions.

Job Opportunities: Graduates of the BSB60207 Advanced

Diploma of Business are expected to possess significant theoretical

business skills and knowledge to manage a range of business

functions. Possible job titles relevant to this qualification include:

Manager

Senior administrator

Senior Executive

Entry Requirements: There are no entry requirements for this qualification

Preferred pathways for candidates considering this qualification include:

After achieving the BSB50207 Diploma of Business or other relevant qualification/s

OR

With substantial vocational experience in senior support or technical but without formal

qualification.




Level 3.




requirements)

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International students: English Proficiency : IELTS 5.5 or equivalent for students with English as

Second Language; alternatively students may request to sit for an internal English Placement Test or

Language Literacy and Numeracy (LLN) Test.

Note: Lower English Proficiency Levels may enrol in Queens College’s English courses prior to entry

into Business Course.

Students may enter Advanced Diploma of Business BSB60207 without any set Business pre-

requisites. See the relevant website: http://www.immi.gov.au/Study/Pages/student-visa-assessment-

levels.aspx for more details on Assessment level requirements for your country.

.

Completion: After achieving the BSB60207 Advanced Diploma of Business, candidates may further study in any business related Bachelor degrees.

Units: To gain BSB60207 Advanced Diploma of Business you must successfully complete all the

following:


BSBRSK501B Manage risk Elective

BSBHRM602B Manage human resource strategic planning Elective

BSBMKG609B Develop a marketing plan Elective

BSBFIM601A Manage finance Elective

BSBINN601B Manage organisation change Elective

BSBMGT605B Provide leadership across the organisation Elective

BSBMGT616A Develop and implement strategic plans Elective

BSBSUS501A Develop workplace policy and procedures for sustainability

Elective







related activities



activities.


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Pathways: After achieving the BSB60207 Advanced Diploma of Business, candidates may further

study in any business related Bachelor degrees.









qualification.





Overseas experience and qualifications: All applicants seeking to establish the relationship

between their overseas qualifications and an Australian education qualification in the Australian

Qualifications Framework will be directed to National Office of Overseas Skills Recognition (AEI-

NOOSR). AEI-NOOSR is a part of the Australian National Information Centre, part of an international

network providing authoritative information and advice on recognition of qualifications. Once the

application has been assessed by AEI-NOOSR the college will then be able to accept and process

the internal RPL application.

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BSB60407 ADVANCED DIPLOMA OF MANAGEMENT

CRICOS Course Code: 085627F





Purpose: The BSB60407 Advanced Diploma of Business aims to

develop skills and knowledge required to take on the role of senior

manager. It is suitable for those seeking to further develop

expertise in the area of strategic leadership.

Job Opportunities: Graduates of the BSB60407 Advanced

Diploma of Management are expected to possess advanced

theoretical business skills and knowledge to oversee the strategic

aspect of the business. Possible job titles relevant to this

qualification include:

Area Manager

Department Manager

Regional Manager

Entry Requirements: There are no entry requirements for this qualification.

Preferred pathways for candidates considering this qualification include::

After achieving the BSB51107 Diploma of Manager or other relevant qualification/s OR

With substantial vocational experience in management but without a formal qualification.




Level 3.




requirements)

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International students: English Proficiency : IELTS 5.5 or equivalent for students with English as

Second Language; alternatively students may request to sit for an internal English Placement Test or

Language Literacy and Numeracy (LLN) Test.

Note: Lower English Proficiency Levels may enrol in Queens College’s English courses prior to entry

into Business Course.

Students may enter Advanced Diploma of Business BSB60207 without any set Business pre-

requisites. See the relevant website: http://www.immi.gov.au/Study/Pages/student-visa-assessment-

levels.aspx for more details on Assessment level requirements for your country.

Completion: After achieving the BSB60407 Advanced Diploma of Business, candidates may further study in any business related Bachelor degrees.

Units: To gain BSB60407 Advanced Diploma of Business you must successfully complete all the

following:


BSBINN601B Manage organisation change Core

BSBMGT605B Provide leadership across the organisation Core

BSBMGT616A Develop and implement strategic plans Core

BSBSUS501A Develop workplace policy and procedures for sustainability

Elective

BSBCOM603C Plan and establish compliance management systems Elective

BSBMGT617A Develop and implement business plans Elective

BSBDIV601A Develop and implement diversity policy Elective

BSBMGT608C Manage innovation and continuous improvement Elective







related activities



activities.




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Pathways: After achieving the BSB60407 Advanced Diploma of Management, candidates may

further study in any business related Bachelor degrees.









qualification.





Overseas experience and qualifications: All applicants seeking to establish the relationship

between their overseas qualifications and an Australian education qualification in the Australian

Qualifications Framework will be directed to National Office of Overseas Skills Recognition (AEI-

NOOSR). AEI-NOOSR is a part of the Australian National Information Centre, part of an international

network providing authoritative information and advice on recognition of qualifications. Once the

application has been assessed by AEI-NOOSR the college will then be able to accept and process

the internal RPL application.

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PRE-ENROLMENT INFORMATION FOR OVERSEAS STUDENTS

Orientation

On the first day at Queens College, you will attend an orientation session and be issued with a copy

of the orientation presentation. The orientation presentation contains detailed information covering

all aspects of your course and living in Brisbane. Remember that at Queens College, we have a

Student Services Officer to help you with any part of your stay to ensure that you are completely

satisfied and happy studying with us.

Accommodation and living expenses

An international single student living in Brisbane requires approximately AUD$18,610 per year for

living expenses each year (http://www.immi.gov.au/students/student-visa-living-costs.htm) Note: This

figure does not include tuition fees.

Remember that your cost of living in Brisbane will vary according to your lifestyle. For example,

eating out at restaurants all the time will increase your living costs a lot, as will driving a car (you will

have to pay for petrol, registration, maintenance and insurance, as well as the car itself).

Suggested weekly budget (Remember figures are in Australia dollars and accurate in 2014):

Accommodation AUD$150 to AUD$350 (for a room in a shared house or apartment)

Food AUD$50 to AUD$120

Public transport AUD$30 to AUD$50

Accommodation options for students

Homestay

Our Homestay services provide an opportunity to stay with an Australian family and experience the

Australian culture and lifestyle. If you need a homestay, you will need to complete homestay

application form. We need at least 4 weeks before the arrival date to arrange homestay for you. The

minimum length of stay in homestay accommodation is 4 weeks. For details of homestay fees,

please refer to our pricelist. Fees for homestay accommodation include meals, laundry, your own

room and a student desk

Hostel

Hostel accommodation is a popular option for international students, especially in the first months of

their arrival. A small, furnished room is provided with access to a shared bathroom, laundry, lounge

and recreational activities. Some hostels also provide computer access. It is recommended that

students considering hostel accommodation options look at 2 or 3 properties prior to making a

decision. Many hostels are privately run and as such come under the Rooming House Act. Please

note, if the student signs a lease, they are covered by the Residential Tenancies Act (RTA).

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Apartment/Flat/Unit

Apartment/flat rental varies greatly in cost and conditions. Before making long term arrangements, it

is strongly advised that the student becomes familiar with the suburb or area. For purposes of bond

payment and moving arrangements the student must be available to sign agreements. For this

reason international students are advised to secure short term accommodation upon arrival so that

flat and apartment hunting may be started after they have settled in and begun to seek out areas

they would like to live in.

Student Visa Requirements

All students should be aware of the following student visa requirements:

you must be enrolled as a full-time student at all times (at least 20 hours per week)

you must leave Australia when your studies are complete and/or when their visa expires

you must make satisfactory academic progress and meet attendance requirements (minimum

80%)

you must meet the costs of Overseas Student Health Cover (OSHC) for the period of

enrolment.

you must provide Queens College with your address in Australia and a local telephone

number on which you are able to be contacted.

you cannot transfer to another institution within the first six (6) months of your arrival in

Australia, or if your program is of less than six month’s duration, you must remain at Queens

College for the duration of the program. The College may approve in exceptional

circumstances a transfer which does not meet this rule.

school-aged dependents accompanying you to Australia are required to pay full fees if they

are enrolled in either a government or non-government school (for fees for dependants of

overseas students seeking enrolment in Queensland government schools please see

http://education.qld.gov.au/marketing/eqi/programs/dependantchildren.html)

For more information about visa conditions visit www.immi.gov.au or www.studyinaustralia.gov.au

Overseas Student Health Cover

All international visitors to Australia under a student visa are required by law to have Overseas

Student Health Cover (OSHC). Students are required to pay for this cover prior to arriving in

Australia. Students are covered by the OSHC from the day they arrive in Australia, until the end date

of their visa.

On enrolment all international students must pay a fee for health insurance in accordance with

the length of their course.

Queens College forwards payment and application on behalf of new students to our preferred

health cover provider which is BUPA Australia (for policy information please see

http://www.bupa.com.au/health-insurance/cover/oshc

BUPA can take up to 4-6 weeks to process applications.

http://education.qld.gov.au/marketing/eqi/programs/dependantchildren.html

http://www.immi.gov.au/

http://www.studyinaustralia.gov.au/

http://www.bupa.com.au/health-insurance/cover/oshc

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If you have any health problems before receiving your card you are still covered. When you

go to the doctor and pay for your consultation, you must ask for a receipt. BUPA will

reimburse your money provided you produce the receipt.

Remember, you are covered from the day you arrive Australia (even though you may not have your

card).

ESOS Framework

The following is from information provided by Australian Education International (AEI)

The Australian Government wants overseas students in Australia to have a safe, enjoyable and

rewarding place to study. Australia’s laws promote quality education and consumer protection for

overseas students. These laws are known as the ESOS framework and they include the Education

Services for Overseas (ESOS) Act 2000 and the National Code 2007. (www.aei.gov.au)

Protection for overseas students

As an overseas student on a student visa, you must study with an education provider and in a course

that can be found on the Commonwealth Register of Institutions and Courses for Overseas Students

(CRICOS) at http://cricos.deewr.gov.au. CRICOS registration guarantees that the course and the

education provider at which you study meet the high standards necessary for overseas students.

Please check carefully that the details of your course − including its location − match the information

on CRICOS.

Your rights

The ESOS framework protects your rights, including:

your right to receive, before enrolling, current and accurate information about the courses,

fees, modes of study and other information from your provider and your provider’s agent. If

you are under 18, to ensure your safety, you will be granted a visa only if there is

arrangements in place for your accommodation, support and welfare.

your right to sign a written agreement with your provider before or as you pay fees, setting out

the services to be provided, fees payable and information about refunds of course money.

You should keep a copy of your written agreement.

your right to get the education you paid for. The ESOS framework includes consumer

protection that will allow you to receive a refund or to be placed in another course if your

provider is unable to teach your course.

The ESOS framework sets out the standards Australian education providers offering education

services to overseas students must obey. These standards cover a range of information you have a

right to know and services that must be offered, including:

orientation and access to support services to help you study and adjust to life in Australia

who the contact officer or officers is for overseas students

if you can apply for credit transfer

when your enrolment can be deferred, suspended or cancelled

http://www.aei.gov.au/

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what your provider’s requirements are for satisfactory progress in the courses you study and

what support is available if you are not progressing well

if attendance will be monitored for your course, and

a complaints and appeals process.

One of the standards does not allow another education provider to enrol a student who wants to

transfer to another course, but has not completed six months of the final course of study you plan to

undertake in Australia. If you want to transfer beforehand you need your provider’s permission.

Your responsibilities

As an overseas student on a student visa, you have responsibilities to:

satisfy your student visa conditions

maintain your Overseas Student Health Cover (OSHC) for the period of your stay

meet the terms of the written agreement with your education provider

inform your provider if you change your address and other contact details

maintain satisfactory course progress

if attendance is recorded for your course, follow your provider’s attendance policy, and

if you are under 18, maintain your approved accommodation, support and general welfare

arrangements.

Contact details

For information

about

Who to contact How

Policies and

procedures that affect

you

Student Services Officer

Level 1, 108 Margaret Street Brisbane QLD 4000 Australia

Phone: +617 3012 9390

Website: www.queens.qld.edu.au

Email: [email protected]

Your ESOS rights

and responsibilities

DEEWR ESOS Helpline: +61 2 6240 5069

Website: www.aei.gov.au


Your Visa matters Immigration Department Website: www.immi.gov.au

Phone 131 881 in Australia

Contact the Immigration office in your country

http://www.queens.qld.edu.au/

mailto:[email protected]

http://www.aei.gov.au/



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Campus Location and Contact Details:

Address: Level 1, 108 Margaret Street Brisbane QLD 4000 Australia

Telephone (main): +617 3012 9390

Facsimile: +617 3012 9487

Website: www.queens.qld.edu.au

E-mail: [email protected]

Complaints and Appeals

All students are advised to view the Complaints and Appeals policy which can be found on our

website www.queens.qld.edu.au

Deferment, Suspension and Cancellation of Enrolment Policy

Under certain limited circumstances, a student's enrolment may be deferred, suspended or

cancelled. A student's enrolment can be deferred, suspended or cancelled by the college, or by the

student. Deferment means to delay the commencement of a course. Suspension means the

temporary postponement of enrolment during a course. Cancellation means termination of

enrolment in a course.

Deferment, suspension or cancellation by a student

Students who wish to defer, suspend or cancel enrolment can apply to do so only if the course in

which they were enrolled is unavailable, their visa is delayed or there are compassionate or

compelling circumstances. Compassionate or compelling circumstances are usually beyond the

control of the student and have an impact on the student's course progress or the student's well-

being. Compassionate or compelling circumstances include:

serious injury or illness, supported by a medical certificate which states that the student was or

will be unable to attend classes

bereavement of close family members such as parents or grandparents

major political upheaval or natural disaster in the home country, requiring emergency travel

which has had an impact on the student's studies (supporting documentation required)

traumatic experiences such as the being a victim of, being involved in, or witnessing, a serious

crime

unexpected severe illness or death of a family member (supported by medical certificate

which states the student was unable to attend classes)

the student is involved in custody proceedings for their child (statutory declaration witnessed

by a Justice of the Peace required)

the student or accompanying family member has an acute medical condition requiring

treatment (supporting documentation required)

the student has been involved in legal proceedings where the timing is beyond the student's

control (supporting documentation required)




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the student is pregnant (supported by relevant documentation)

witnessing or being the victim of a serious crime (supported by police or psychologists'

reports)

other (attach supporting documentation)

The following would not be considered compelling or compassionate circumstances or a critical

incident:

difficulties in adjusting to living in Australia or academic life

weddings

relationship problems

financial difficulties

generally feeling "depressed" about circumstances where the depression is not clinically

diagnosed by a qualified professional (if diagnosed it would have been considered by the

college under compelling or compassionate circumstances)

inability to begin studying on the course commencement date due to not organising travel in

sufficient time.

Please note that the above are only some of examples of what may be considered compassionate or

compelling circumstances. When determining whether compassionate or compelling circumstances

exist, the college will consider documentary evidence provided to support the claim, and will keep

copies of these documents in the student's file.

Supporting Documents

Supporting documents must be provided by students to support an application for deferment,

suspension or cancellation. Supporting documents include medical certificates, death certificates,

police reports, psychologists’ reports and any other relevant documents.

Student application for deferment prior to commencement

A request by a student for a deferment prior to course commencement must be made in writing. The

request must be addressed to the Academic Manager and be accompanied by supporting

documents. When the request is processed, and if a deferment is granted, the student will receive a

revised offer of enrolment and a revised Confirmation of Enrolment (CoE). An applicant for

deferment prior to commencement will have written notification of the result of the application

available within 10 working days of lodgement of the request. The student will be notified in writing

by the Academic Manager. Students will incur a charge of $100 for change of course details.

Student application for suspension

A request for suspension of enrolment must be made using the leave of absence form. The

application must be accompanied by supporting documents. An application must be submitted at

least 10 working days before the date of the requested suspension. A student may request a

suspension of up to three months.

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Overseas students studying on a student visa who require an absence of more than 3 months must

withdraw from the course. An applicant for a suspension of enrolment will have written notification of

the result of the application available within 10 working days of lodgement of the application. The

student will be notified in writing. If an extension for which a student is applying would cause the

duration of a course to be longer than that specified on the CoE, the CoE will be revised by the

Academic Manager.

The student will be charged an administration fee for issuing a new CoE (extension). The student will

be charged additional tuition fees for the extended study period. The student will be advised to

check with the nearest Immigration Office for information about the impact of the extension of the

course duration on the student's visa.

Student application for cancellation

A request for cancellation of enrolment must be made using the early leave from study form. The

form must be accompanied by supporting documents. An applicant for a cancellation of enrolment

will have written notification of the result of the application available within 10 working days of the

lodgement of the application. Student will be charged $350 cancellation fee.

Effect of deferment, suspension or cancellation of enrolment on a student's visa

Deferment, suspension or cancellation of an enrolment is likely to have an effect on a student's visa.

Students must be advised to contact the nearest Immigration Office or refer to www.immi.gov.au for

further information. All deferments, suspensions and cancellations of enrolment are notified to

Immigration via the PRISMS system and all documentation about the deferment, suspension or

cancellation of a student is filed in the student's file.

Register of applications to defer, suspend or cancel enrolment

Details of applications for suspension or cancellation are recorded in the registers. These registers

are maintained by the Academic Manager. The register records the student name and number, the

course in which the student is enrolled, the reasons for the application, and the outcomes of the

application (accepted or rejected). These registers are considered by the Academic Manager as part

of the continuous improvement process.

The following documents will be kept in the file of a student who has applied to defer, suspend or

cancel enrolment:

the request for deferment, suspension or cancellation

copies of all documents tendered in support of the application

the outcome of the request for deferment, suspension or cancellation.


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Suspensions or cancellations by the college

Suspension - Grounds for suspension

Queens College may temporarily suspend a student’s enrolment if the student’s behaviour is

assessed as unacceptable for an educational setting. The Academic Manager is responsible for

making this assessment. This is referred to as suspension of enrolment due to misbehaviour.

Queens College may suspend the enrolment of a student due to misbehaviour if the student:

has been in breach of the Student Code of Conduct

is assessed by the Academic Manager as providing a threat to the well-being of other

students or staff

has being assessed as behaving in a way such as to constitute serious misconduct

If the suspension of a student's enrolment will result in the student being unable to complete the

course within the course duration as specified on the COE, the student must apply for a course

extension in writing The student will be advised to check with the nearest Immigration office for

information about the impact of the extension of the course on the student's visa.

Cancellation - grounds for cancellation

Queens College may cancel the enrolment of a student if the student:

is in breach of a condition of ongoing enrolment

has been in breach of the Student Code of Conduct

is assessed by the Academic Manager as providing a threat to the well-being of other

students or staff

has being assessed as behaving in a way such as to constitute serious misconduct

fails to meet the requirements of the attendance policy

fails to pay tuition fees

Notice of intention to defer, suspend or cancel enrolment

Where a deferment, suspension or cancellation is initiated by the college, the student will receive a

notice of intention to defer, suspend or cancel enrolment. The notice will clearly identify that

the student will be given 20 working days to access internal complaints and appeals process. The

20 working days begins from a date specified in the letter. If an appeal is lodged, the student's

enrolment will be maintained until the internal appeals process is complete.

Notice of deferment, suspension or cancellation

If an appeal against a decision by the college to defer, suspend or cancel a student's enrolment is

lodged and it is unsuccessful, or the appeal is withdrawn, the college will issue a notice of deferment,

suspension or cancellation. The notice of deferment, suspension or cancellation will indicate that the

deferment, suspension or cancellation is to be initiated. The notice of intention to defer, suspend or

cancel enrolment must be attached to the notice of deferment, suspension or cancellation of

enrolment and provided to the Academic Manager. The Academic Manager will then authorise the

necessary changes to the student's enrolment details in database and PRISMS.

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ENROLMENT PROCESS

Student starts the course. On the first day

student attends college orientation

Student applies for a student visa

Balance of tuition fees must be paid on time as per your invoice. If fees are not received on time, students will be

restricted to attend class, until fees are paid. (Students will be reported to Immigration office for non-payment of

fees)

Student fills out an application form

Please attach to the application form:

Copy of passport

IELTS results

Other required supporting evidence

Send your application form to the Admissions Office

for processing


Fax: (07) 3012 9487 (International: +617 3012 9487)

Student signs the Enrolment Agreement

If student meets entry requirements Letter of offer and

invoice is issued by the college

Confirmation of Enrolment (COE) is issued by the

college

Payment for the course according to the

invoice (1st Instalment is paid in full for VET)


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STUDENT SERVICES

On the first day at Queens College, you will attend an orientation session and be issued with an

Orientation Guide. The Guide contains detailed information covering all aspects of your course and

living in Brisbane. Remember that at Queens College, we have a Student Services officer to help you

with any part of your stay to ensure that you are completely satisfied and happy studying with us. We

provide following help for students:

Orientation Sessions

Any documents and correspondence needed i.e. Confirmation of Enrolment Letters, Attendance

letters, Certificates, Student tuition fees invoices

Student ID cards

Overseas Health Cover providers to choose from

Providing information to apply for Tax File Number (if required)

Help with accommodation and general enquiries

Students event program

Counselling

Counselling provided by our qualified student counsellor is available to those studying at Queens

College, on matters ranging from private concerns to living and academic issues. Students should see

the Student Support Officer to organise a session time.

COLLEGE FACILITIES

At Queens College courses are designed to provide intensive training for career success in a

professional learning environment that is both challenging and motivating with the goal of employment

and/or further study. The course is available to Australian students full time and to international

students full time on a student visa aged 18 years and older.

Queens College is a Registered Training Organisation (RTO), registered with Australian Skills Quality

Authority (ASQA) and complies with the operating standards under the Standards for NVR Registered

Training Organisations 2011 to issue nationally recognised qualifications.

Facilities

Our classrooms are modern, well lit and insulated against outside noise or interference from other

classes, air-conditioned and have windows. They are fitted with sufficient power points, teacher and

student furniture. General facilities for students include:

Language assistance

Computer labs

Textbook and reference library

Care and counselling

Social programs

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Help with accommodation

Free wireless internet access

Student lounge and lunch area (microwaves ovens, fridges, vending machines provided for

students)

Theory units will be delivered in the classrooms which will have:

Tables and chairs

Text books and reference library

Overhead and data projector

Computers with internet access

Whiteboard

Video, DVD’s and televisions

Resources for delivery of competencies are regularly reviewed and updated where required.

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CRICOS CODE

Course Details Duration* Enrolment

Fee Number of Instalments

Tuition Fee**

English Programs

082023C General English 4-48 weeks $200 1 $290/week

082025A IELTS Preparation 10 weeks $200 1 $290/week

082024B English for Academic Purposes (EAP) 12 weeks $200 1 $320/week

Vocational Programs

082022D BSB30112 Certificate III in Business 24 weeks $ 200 1 $3,000

082021E BSB40112 Certificate IV in Business 26 weeks $ 200 2 $6,000

069795A BSB50107 Diploma of Management 33 weeks $ 200 2 $9,000

085625G BSB50207 Diploma of Business 33 weeks $200 2 $10,000

085626G BSB51413 Diploma of Project Management 33 weeks $200 2 $10,000

085627F BSB60207 Advanced Diploma of Business 33 weeks $200 2 $12,500

085628E BSB60407 Advanced Diploma of Management 33 weeks $200 2 $10,000

Accommodation Fees Room Type Price per week Placement Fee

Accomodation Type Room Type Price per week Placement fee

Homestay Single $250/week $220

Share House Twin Share $170/week $220

Other Services/ Fees Duration Price

Service Provided Duration Price

Enrolment Fee n/a $200

Airport Transfer n/a $140

Accommodation Placement Fee n/a $220

Textbook (for English courses) n/a $120 per level

Student Manuals (12 manuals)

– Certificate III in Business BSB30112

n/a $25/manual


– Certificate IV in Business BSB40212

n/a $30/manual


– Diploma of Management BSB51107

n/a $35/manual

OSHC – single(based on the 2014 BUPA’sprice list) 3 months $124

OSHC – single 6 months $248



*Duration includes term breaks

**The prices are subject to change without prior notice. To obtain the most up to date information on the courses available and associated costs please call the college or a Queens College representative. All prices quoted are in Australian dollars. ***Please contact the College for the price of OSHC –Couple and family

QUEENS COLLEGE PRICELIST

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STUDENT APPLICATION FORM

FAMILY NAME: _______________________________________ GIVEN NAMES: _____________________________________________

DATE OF BIRTH: ______/______/_________ GENDER: ☐ MALE ☐ FEMALE

COUNTRY OF BIRTH: ______________ COUNTRY OF CITIZENSHIP: _______________ PASSPORT NUMBER: _________________

ADDRESS in home country: _____________________________________________________ TELEPHONE: _______________________

ADDRESS in Australia (if known):__________________________________________________ TELEPHONE: _______________________

EMAIL ADDRESS: __________________________________________________ ___________MOBILE: ____________________________

IMMIGTION OFFICE TO APPLY VISA: _________________TYPE OF VISA: ☐ Student ☐ Tourist ☐ Working Holiday ☐ Other ___________

What is level of your English? ☐ Elementary ☐ Beginner ☐ Intermediate ☐ Upper- Intermediate ☐ Advanced

Have you taken TOEFL/ IELTS/ other English test? ☐YES ☐NO Exam type: ______Score: _____ Date test: ___/____/____

Please provide certificated copy of any English proficiency examinations undertaken. IELTS 5.5 or equivalent is an entry requirement for all

vocational courses.

What is the highest level of education that you have completed? ☐ University ☐ College ☐ Secondary school

Proposed future study: ☐ Vocational College ☐ TAFE ☐ University Undergraduate ☐ University Postgraduate

Name of institution: ______________________________________Course commence date: ______/______/_________

Weeks Start Date

☐General English (Beginner to Advanced) –CRICOS No 082023C ______ (Maximum 48 weeks) ___/___/____

☐English for Academic (Upper Intermediate to Advanced)-CRICOS No 082024B ______(Maximum 12 weeks) ___/___/____

☐IELTS Preparation (Upper Intermediate to Advanced)-CRICOS No 082025A ______(Maximum 10 weeks) ___/___/____

☐BSB30112 Certificate III in Business -CRICOS No 082022D (24 weeks) ___/___/_____

☐BSB40212 Certificate IV in Business-CRICOS No 082021E (26 weeks) ___/___/_____

☐BSB51107 Diploma of Management-CRICOS No 069795A (33 weeks) ___/___/_____

☐BSB50207 Diploma of Business-CRICOS No 085625G (33 weeks) ___/___/_____

☐BSB551413 Diploma of Project Management-CRICOS No 085626G (33 weeks) ___/___/_____

☐BSB60207 Advanced Diploma of Business-CRICOS No 85627F (33 weeks) ___/___/_____

☐BSB60407 Advanced Diploma of Management-CRICOS No 085628E (33 weeks) ___/___/_____

OTHER INFORMATION

OSHC (Overseas Student Health Cover)

The Australian Government requires all students on student visa to have OSHC. Visa length cover is compulsory.

Do you have OSHC at the moment? ☐ YES ☐ NO If yes, when does it expire? ___/___/____ Insurer: ______________

Do you require Queens College to arrange OSHC for you? ☐ YES ☐ NO

What type of cover do you require? ☐ Single ☐ Couples ☐ Family _____ months

PERSONAL DETAILS

EDUCATION DETAILS

SELECT YOUR COURSES

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Accommodation and airport pick-up

Do you require airport pick-up? ☐ YES ☐ NO

Do you require Queens College to arrange accommodation for you? ☐ YES ☐ NO (If YES, ____ weeks, please complete Homestay Application

Form)

RPL (Recognition Prior Learning)

Do you wish to apply for RPL? ☐ YES ☐ NO (If YES, please complete RPL Assessment Form)

Depending on your previous study and work experience that we are able to give you credit or exemptions from certain course units.

Do you have any disability, special needs or current health problem? ☐ YES ☐ NO (If YES, please complete Special Needs Form)

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CANCELLATION AND REFUND POLICY

1. The Enrolment Fee, Accommodation Placement Fees and Airport Pick-Up Fees are non-refundable whether you complete

your course or not.

2. A $250 fee is payable for administering course cancellation.

3. Tuition Fees and Overseas Student Health Cover (OSHC) are refunded in full if your VISA application is rejected and you

provide official written notification of the refusal from the Australian Government or Department of Immigration and Border

Security.

4. Student Default; no refund will be given if a student:

has given false or misleading information;

fails to comply with the conditions of enrolment at the College;

is in breach of their VISA requirements as imposed by the Australian Government; and/or

withdraws after the commencement date of the course.

5. Tuition Fee refund; if you give written notice of your intention to withdraw from a course:

6 weeks prior to the commencement date, 100% of total tuition fees will be refunded less a cancellation fee of

$250;

4 weeks prior to the commencement date, 80% of total tuition fees will be refunded less a cancellation fee of $250;

2 weeks prior to the commencement date, 50% of total tuition fees will be refunded less a cancellation fee of $250;

1 week prior to the commencement date, 30% of total tuition fees will be refunded less a cancellation fee of $250;

or

after the commencement date, tuition fees will not refunded.

6. Where 2 or more courses are packaged, the conditions apply to all elements. Note that for packaged courses the course start

date is taken to be the start date of the first course.

7. Commencement of the course is defined as the course start date in the first Application Form submitted by the student or

agent and not subsequent to changes to the starting date.

8. In the unlikely event that Queens College is unable to deliver your course in full, you will be offered a refund for the portion

of the course for which you have paid but which you have not been delivered or assessed. The refund will be paid to you

within 14 days of the day on which the course ceased being provided. Alternatively, you may be offered enrolment in an

alternative course at no extra cost to you. You have the right to choose whether you would prefer a refund of course fees, or to

accept a place in another course. If you choose placement in another course, we will ask you to sign a document to indicate

that you have accepted the placement. If Queens College is unable to provide a refund or place you in an alternative course,

under the Tuition Protection Service (TPS), you will be placed in a suitable alternative course at no extra cost to you (unless

you choose a more expensive replacement course). If this is not possible, you will be eligible for a refund as calculated by the

Funds Manager.

9. Course and other fees are not transferable to other students or institutions but may be transferred to another course within

Queens College at the discretion of the college.

10. Any approved refunds are made payable to and sent to the student or his/her agent as applicable in Australian dollars.

11. Fees for services paid to education agents by students are not covered by this refund policy.

12. This refund policy applies to all tuition fees paid to Queens College and includes any tuition fees paid to an education agent to

be remitted to the college.

13. All refund considerations will be strictly limited to the money paid, which Queens College has received from the student as

tuition fees only (i.e. exclusive of all non-refundable fees and agents’ commission—whether this commission was deducted

before or after student payment to Queens College.)

Refund Procedures 1. You must complete the Refund Application Form.

2. Your refund will be processed within 4 weeks of receiving your completed refund application if it includes all the required

documents. A written statement will be provided to the student to explain how the refund is calculated.

Anything in the above policy does not remove your right to take further action under Australia’s consumer protection law, as per

National Code of Practice Section 43.1 or to pursue other legal remedies as necessary.

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DECLARATION

I have fully read and understand Queens

College’s terms and conditions including the

cancellation and refund policy and I agree to

abide by them.

Student’s Signature: _____________________

Date: _____/_____/________

How did you hear about Queens College?

☐ Friends/relatives

☐ Embassy ☐ Newspaper /magazines

☐ Agent (name/ stamp) ________________________