ceo’s report

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Dear Colleagues and Friends

Lifelong learning is such an exciting adventure as it offers us information that can open up new options and possibilities. It allows us to better understand ourself, our world and others, while the information we choose to embrace a n d t a k e o n b o a r d w i l l progressively shape who we become and, ultimately, how we influence others. Life is never boring if you constantly ask questions and explore how you can better yourself, and how you can impact your world in a more positive way, both personally and professionally.

Having been involved in leadership roles for many years I have always had an interest and studied leadership s ty les , whether individual or organisational, so here are my conclusions. In the broader sense there are only two leadership styles – the Autocratic and the Lateral. Both have their benefits and limitations and both definitely have a time and a place when they can be the most effective. Let’s look at them more closely:

So what character ises the Autocratic Leader:

They are take-charge people who meet a challenge head-on

AUTOCRATIC LEADERSHIP STYLE

Teamwork – the mechanism for growth and success

LATERAL LEADERSHIP STYLE

They make decisions on their feetThey are quick to solve a problem, good or badThey are self-motivatedThey like solutions and pursue them at all costsThey don’t wait for others, they take the lead

The Autocratic Leader is the most effective in addressing a crisis. They are “can do” people who don’t procrastinate and can effectively address a challenging situation in either solving a problem or nipping a potential misunderstanding or problem in the bud, before it blows out into a full-scale crisis. However, because of their abilities, they often don’t allow others around them to grow and develop and become problem-solvers in their own right. This sometimes leads to them being surrounded by people who lack initiative and who are comfortable to just follow the leading of others. Examples are trainees who are still learning and who need micro-managing until they reach full competence. However, you cannot grow a business or an organisation on this leadership style. On the other hand, if you are self-employed where every move forward always comes back to you, then these qualities should be pursued and developed.

Now what are the characteristics of the Lateral Leader?Is a team playerLikes to empower othersSees the potential in every individualIs a facilitator Sees the value of group dynamicsAllows others to take the lead in their jurisdiction Encourages initiative and self-expression

The Lateral Leader, however, doesn’t abandon his/her responsibilities on others – they are not lazy. They are very much in control of what is going on and understand the playing field of what needs to happen. What they do understand however, is that their business or organisation can only go so far if it is reliant only on their contribution and their ability.

Lateral leaders build teams that can fulfil their vision and shape their business. They coach, mentor and empower others to reach their full potential.

I have always been a believer that you can only take others where you have been yourself, and so I believe in leading by example.

Since the Aesthetics Practitioners Advisory Network (APAN) was formed I have received numerous phone calls and emails of congratulations by many individuals, and most of them have also stated “What can I do to help?”

APAN’s mission statement is to “develop dynamic alliances for the Aesthetic Industry”. I cannot, and do not propose do this on my own. This is why you will see that with the help of others we are launching our first nation-wide Seminar program in November (see pages 6-7). We are able to achieve this in so many States through the support and assistance of those individuals who have put forward their interest to help. From the bottom of my heart I would like to thank these admirable ladies and will do everything in my power to support them. They are:NSW – Mariza Nuttle Victoria – Marnie Browne and Julia GrinbergWA – Christine Comans and Beuler AdlerQld – Paula Friewn and Metro-Dora CliffordGold Coast – Bonnie Sleep and Lynnette GrantNorthern Territory – Katy Sellwood A special thanks to Gay Wardle for her continued support across all States.

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CREATING MOMENTUM FOR EFFECTIVE TEAMWORK

ENGAGING THE INDUSTRY

What I have given these individuals is basic guidelines of expectations and conduct. I have come to understand that if you have too many rules and regulations you will ultimately kill initiative. Having said that, I acknowledge that it is quite possible that people who are having a go may not do it perfectly the first time around, but life is not about

One of APAN’s objectives as an organisation is to be known perfection, it is about growth – on-going growth and for its excellence in service and for quality innovations that development. will support the aesthetic industry in the area of effective networking, information exchange and growth. To ensure Think about it, which position would give you the most that the initiatives and the information it presents to the satisfaction – a job where you are give permission to have a industry are sound, contemporary and credible, APAN will level of self-expression, or a job where you are so regimented be administered in the following way: that you become a clone of someone else? Don’t

misunderstand me. I am a strong advocate of high standards that must be adhered to. But unless a person believes that

To support quality control and ensure that all aspects of the they also have the freedom to express themselves in the task journal have the input of experts APAN has appointed a they have undertaken, they will never put passion in this task Journal Advisory Board to overseas the various categories in and their contribution will be mechanical rather than holistic. the Aesthetics Practitioners Journal. The individuals that For someone to feel compelled to give their very best to a comprise this Board are respected as credible professionals task they must be supported by trust and faith in them by and will be required to make recommendations to the editor those who mentor them. on topics, content and considerations relating to the various articles featured in the journal. The Journal Advisory Board consists of:What APAN intends to do is give the industry an opportunity

for self-expression through the involvement of individual innovation that allows them to be part of the shaping of an industry they love.

Dr Grose graduated from the University of Sydney Medical My role is to facilitate, mentor, encourage and empower School in 1970. Prior to graduation others to be part of this exciting journey. As an industry we in Medicine he obtained a Science need to take responsibility to contribute individually and Degree with First Class Honours collectively towards the changes that characterise growth majoring in Pharmacology, also and are necessitated for progress. This can only be achieved from Sydney University. Dr Grose through the sharing of our knowledge and what has worked moved to the Gold Coast and for us so that others can also experience the same measure of established his own medical practice success.called Australian Skin Clinics,

focusing more intently on acne, sun damage and ageing skin Our seminar program will aim to do just that. Allow those through topical active skincare and laser-based technologies. who have reached a level of credible achievement to share it He is also the director and co-founder of ASAP skin with others and allow them to also gain from this knowledge. products, cosmeceutical-based skincare products available Our legacy can only live if what we have developed can be through doctors and beauty therapists. Dr Grose is on the passed on to others and live through them as well. Otherwise National Advisory Board of the Cosmetic Physicians our achievements will die when we pass from this world. Society of Australia and is a Fellow and Council Member of the Australasian College of Cosmetic Surgery. Dr Grose is According to several Government economic indicators we based in Queensland and can be contacted via email: are approaching the end of the economic downturn and we dr.douglas@asaproduct.comneed to prepare for better days ahead. At the recent Sydney

International Spa and Expo there was an air of optimism and evidence of improved business confidence. Let’s prepare to be part of the recovery by making sure what we offer to the

Terry Everitt is established community is important, valuable and relevant to their internationally as an educator in quality of life. The objective of these seminars is to help advanced clinical aesthetic subject prepare you for greater profitability in the coming busy matter and brings a wealth of period through new techniques and more advanced treatment knowledge, not only in aesthetic results. I trust you will take advantage to attend a seminar care, but also in the technical near you and to be actively involved in the professional m a n a g e m e n t o f t r a i n i n g community that APAN intends to foster. We look forward to development. As a consultant to seeing you.industry, specialising in compliance and regulatory issues, he is involved Kindest regards

as a member of the Curriculum Assessment Panel and in the auditing of the Recognised Training Organisations within the Australian Quality Training Framework. Terry is available to manufacturers and distributors, colleges and Tina Vineyother interested parties for the development and delivery of Chief Executive Officertraining requirements on a consultancy basis. Terry is based

GOVERNANCE, ADVISORY AND ADMINISTRATION

AESTHETICS PRACTITIONERS JOURNAL

Dr Douglas Grose – Scientific content

Terry Everitt – Education features

AESTHETICS PRACTITIONERS ADVISORY NETWORK PTY LTD

APANACN 136 987 169 ABN 25 136 987 169

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in Sydney and can be contacted through Advanced Educators Ph: 02 95 99 6 836.

Wendy Neely is the Managing Director of Nonstoppr. She has over 20 years’ experience as a Public Re la t ions p rofess iona l and For an organisation to be effective it needs to demonstrate specialises in the beauty industry. leadership and innovation by establishing valuable alliances Throughout her professional career with other professional institutions, as well as introduce she has been a key catalyst in programs and initiatives that will support and further the successfully launching several, cause and purpose of the organisation’s mission. now, well-established professional brands into the Australian market To assist in this task APAN has appointed the APAN

through her skill, hard work and her incredible connections NATIONAL ADVISORY COUNCIL, consisting of some with over 30 magazine editors, newspapers and journalists. incredible individuals who will review key projects and put Nonstoppr is a Sydney-based business that provides services forward proposals and recommendations for the throughout Australia. Ph: 02 9684 6729 or 0438 911 017. consideration of APAN’s MANAGEMENT BOARD. The

APAN NATIONAL ADVISORY COUNCIL consists of the following individuals:

Caroline Nelson is a third- generation aesthetician with John Fergusson was born in New e x t e n s i v e k n o w l e d g e a n d Z e a l a n d a n d e d u c a t e d i n experience on what makes a Christchurch and in the USA. He business successful. In recent years holds qualifications in Nutrition she has entered the business coach with Donsbach University of arena with great success. She is a Nutrition, Huntington Beach, regular contributing writer in many California, USA and also holds trade publications both in Australia several qualifications in business and overseas and a popular speaker management. Since 1964 he has

at conferences where she speaks to a packed audience of lived in the USA, Australia, New eager business owners who appreciate her no-nonsense Zealand and Canada, making approach to salon management and salon operations. frequent visits to Europe and South-East Asia on business Caroline is the author of the Ignite Your Beauty Business for and leadership training assignments for a number of $uccess – Salon, Staff Policies Procedures and Systems organisations. Throughout his career he has held key Manual including the Managers Induction and Staff management positions with several national and Training Manual, which enables salon and spa owners to multinational organisations in the health or food sector, easily and quickly customise their own operational manual. where he has been involved as a key contributor to the She also conducts beauty management master classes strategic development, marketing and growth of these throughout Australia. Caroline Nelson is based in organisations on the global market. Among his successes Queensland and can be contacted on 07 5574 2542 or 0410 have been to see some organisations reaching over 50,000 600 440. active distributors/franchisees throughout Australia and

New Zealand. John Fergussion is based in Sydney. He can be contacted on 02 9898 0681.

Bill Anton is the Chairman of the AustralAsian Academy of Anti-Ageing Medicine (A5M) and an A4M board-certified Diplomate of Anti-Ageing Medicine. He has been practising Anti-Ageing Medicine for over 15 years and has assisted in promoting the field of Anti-Ageing Medicine throughout the world. He h a s b e e n i n s t r u m e n t a l i n

establishing a number of serum, urine and saliva hormone test panels and profiles for Integrative, Functional and Anti-Ageing Medicine. Currently, Bill Anton consults as a clinical and nutritional research biochemist for PathLab/Age Diagnostic Laboratories and serves as the current Medical Research Director of LifeSource Anti-Ageing clinics in Melbourne. He is an ESAAM (European Society of Anti-Ageing Medicine) scientific board member and a board member of the International Hormone Society. Formerly, he

Wendy Neely – PR and marketing

NATIONAL ADVISORY COUNCIL

Caroline Nelson – Business features

John R. Fergusson

Bill Anton, Bsc.(Hons), PhD, ABAARM, AACNEM

AESTHETICS PRACTITIONERS ADVISORY NETWORK PTY LTD

APANACN 136 987 169 ABN 25 136 987 169

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My role is to facilitate, mentor, encourage and empower others to be part of this exciting journey. As an industry we need to take responsibility to contr ibute individual ly and collectively towards the changes that character ise growth and are necessitated for progress. This can only be achieved through the sharing of our knowledge and what has worked for us so that others can also experience the same measure of success.

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field. Gill is based in Sydney and can be contacted on 0400 200 441 or Email: gfish@brandnewsolutions.com.au

B e c a u s e o f h i s e x t e n s i v e qualifications and knowledge in the area of aesthetics and standards management, Terry Everitt, who is also on the Journal Advisory Board, has been invited to contribute his expertise also on the APAN N AT I O N A L A D V I S O R Y COUNCIL.

Ms Kathleen Begley has been an analyst for Queensland Treasury since 2001 and is currently the Principal Treasury Analyst for the Queensland Government Treasury. During this time, she has worked on policy issues across a range of industries, from new market

was a Senior Lecturer and Consultant in Integrative development to health services. Medicine and the coordinator of the course in Anti-Ageing Prior to joining Queensland Medicine at Swinburne University’s, Graduate School of Treasury, Ms Begley worked in the Medicine, Melbourne, Victoria. Bill Anton is based in former Department of State Melbourne and can be contacted on 03 9813 0439 or email: Development in Queensland and the Northern Territory enquiries@a5m.net Treasury on a range of commercial matters – including

gaming, general leasing arrangements and general due diligence. Ms Begley has a Bachelor of Business (majoring in accountancy) from the Queensland University of

Vanessa Kirkham is a qualified Technology and a Bachelor of International Business from accountant and a Justice of the Peace Griffith University. Ms Begley is currently studying and also holds qualifications in towards a Bachelor of Law at Queensland University of aesthetics. She has worked Technology. Kathleen can be contacted via email: extensively for both health and kath.begley@bigpond.comwellness organisations, as well as for a major accounting firm in Queensland for four years. Vanessa Through the collective wisdom and expertise of the above has also served on the Board of individuals APAN aims to provide a contemporary several organisations where she has organisational model that will assist it to achieve noteworthy contributed to their strategic strategic initiatives that will enhance the aesthetic industry’s

planning and development. With over 17 years’ experience credibility.in the health and wellness industry, Vanessa brings strong skills in the area of organisational structure and financial control. She is currently the accountant of a Queensland health organisation. Vanessa is based in Queensland and can be contacted on 0412 707 044.

Gill Fish is the Director and the specialist of the anti-ageing PR agency Brand New Solutions, which specialises in high-end medical, Meanwhile, we encourage the industry to review the anti-ageing, health and wellness PR. membership benefits and identify how we can best support The company has worked with you. The beauty of APAN is that you choose what level of leading medical professional, membership you want based on the level of service you technologies, products, clinics and believe will best suit you. To download an Application Form associations in its six year of visit www.apanetwork.com. Don’t forget our upcoming service, delivering credible and seminar. You can also download a Seminar Application cutting-edge content to media Form, email info@apanetwork.com or phone 07 5593 0360.

across the board on behalf of its clients. Gill’s own career We invite you to take advantage of the discounts and invest in spans 15 years in media management, followed by the your professional development.establishment of BNS. She is acknowledged and recognised as Australia’s most credible, astute and successful PR professional in the field of anti-ageing and a leader in her

Terry Everitt

Kathleen Begley

Vanessa Kirkham

QUALITY CONTRIBUTION

As mentioned previously, APAN will also be working with State representatives who will assist in co-ordinating activities for their State. If you believe you have something positive to contribute and would like to be involved in putting together with APAN’s support and

Gill Fish help a seminar or a networking event in your area, please email info@apanetwork.com and someone will get back to you to see how we can assist you.

One of APAN’s objectives as an organisation is to be known for its excellence in service and for quality innovations that will support the aesthetic industry in the area of effective networking, information exchange and growth. To ensure that the initiatives and the information it presents to the industry are sound, contemporary, and credible, APAN will be administered through the guidance of its National Advisory Council.

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