centrolene network - 2016
TRANSCRIPT
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
Introduction to Centrolene Network 2016
Who is Centrolene Network?
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
• Centrolene Solutions is the owner, developer and marketer of the C-Suite – the world’s first fully integrated software solution for the logistics industry.
• Members transform themselves from a local player to a global one, having the ability to offer a standard of service and visibility that outperforms larger industry players.
Why the name Centrolene?
Centrolene solutions are about transparency. The glass frog has a transparent skin which makes his inside visible.
• Centrolene Network is a membership based organization that brings together ambitious freight forwarders with a commitment to innovation, efficiency and growth.
• Centrolene is dedicated to technological innovation in the logistics industry and changes the way the industry operates by developing a complete ecosystem of technology solutions.
“To create a world-class global network powered by technology that delivers
greater visibility, connectedness, efficiencies and opportunities for
professionals in the logistics and supply chain management industry.”
“Centrolene Network’s goal is to cause an information revolution in the world of global
logistics. We will achieve this by creating the industry’s most powerful technology-focused
network. Through our commitment to technology we will make our members the drivers of change that others must follow.”
Mission
Vision
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
Our Network
• Reinvents the freight-forwarder network and brings it up to date.
• Partnering you with companies that share the same visions as you, to win and retain more business.
• Global membership base of companies with a proven track record and a desire for growth and success.
• Sharing same belief that technology is the key to beating the competition.
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
Our Network
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Our Technology
• First fully integrated solution for the logistics industry and a platform for members to do business with each other and their customers.
• Designed by industry professionals to meet the specific needs of freight forwarders.
• Fully integrated to work seamlessly with the others. • Transferring data between your existing operational system and the
C-Suite is made easy and affordable. • Members receive complimentary access to C-Link and its
communication tools that link you to other members. • Members are entitled to preferential rates on the full range of C-
Suite solutions.
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
The Guarantee Fund (in 2016)
• Members enjoy the financial protection of the network’s own Guarantee Fund starting from 2016.
• Give members peace of mind, security and confidence when doing business with each other.
• Members will be guaranteed payment when conducting a transaction with another member of the network.
Insurance and Claim Management (in 2016)
• Members will be able to enjoy competitive transport and forwarder insurance under the network’s umbrella policies starting from 2016.
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Pay (in 2016)
• C-Pay lets you transfer to or receive money from other members for free, saving you real money that otherwise would be lost to bank fees and charges. Instead of using your bank’s online portal, simply use C-Pay and start enjoying fee-free fund transfers between Centrolene Network members
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
Service Center
• Centrolene Network has established its own service center in Cebu, Philippines.
• Members can utilize Centrolene’s service center as back office on documentation processing and achieve cost saving.
Training
• Provides Members with training tools to get the most out of the C-Suite technology.
• Demonstration on how to use the powerful C-Suite so that members can extend the selling points to their customer base.
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
Events
• Members will be invited to come together at two major events each year.
• Members will be extending their personal network, deepening relationships with their partners and securing new business opportunities.
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
Centrolene C-Suite• Elevates your business from a local company to a global player. The world’s first
integrated, comprehensive and industry-specific technology solution for freight forwarders.
• A cloud-based system using the platform and infrastructure provided by Microsoft Azure.
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
• C-Suite solves the problem of trying to integrate multiple pieces of software into your business. Until the development of C-Suite, companies have been forced to rely on multiple applications by different developers in order to meet their technology needs.
• Now with the C-Suite, all your needs are available in one software solution. The modules fully integrate with each other to create a seamless and comprehensive technology ecosystem.
What makes C-Suite different?
Benefits: The foundation for your strategy
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential Total control and visibility
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Suite
• Centrolene’s C-Suite is a cloud-based system (SaaS) using the platform and infrastructure provided Microsoft Azure. • Microsoft Azure has industry-leading security measures and privacy
policies which have been independently verified.
• C-Suite could also be installed at the customer side if the cloud service is not required
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Link• Agent Management System & Social
Media Package
• Linking you to the world of agents• Create and view agent (C-Us) and
employees‘ profile (C-Me)• Create your own network• Search agents by location, service,
vertical and commodities• Rate your agents• Add agents that are not member of
Centrolene Network• Line of Credit• Payment• Aging detail• Alert setting• Profit Share agreement
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Link• C-ChatConnect with employees in your offices or engage with agents around the globe with C-Chat. If you need a quick answer on a rate, tax or tariffs, simply check who is online and shoot off a message.
• C-MailIntersystem emails that are easily searchable by subject or topic. So you will always find the information where you need it in one central spot.
• C-University (user guide)
• C-News• User posts• Member posts• Software updates• New Members
C-Tower
C-Tower is a control tower with capabilities of a transport management system (TMS) and an advanced Supply Chain Management system.
The customer facing portal puts the service provider into a competitive advantage compared to others.
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Tower - Functionalities
C-Tower
Key functionality:• Alert System• Exception Management• Reporting System• Corrective Action Management• Supply Chain Visibility• Global Inventory Management• Risk / Crisis Management• Tracking• e-dox
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Tower – Alert System
C-Tower
• Lead time driven• Create your own lead times, according to
SAP or your customers specific needs• C-Tower will monitor as soon as the PO is
produced if the confirmed delivery date will be in jeopardy and why
• Route Map driven• During the planning process C-Tower will
make sure that the route map matches the requirement of the shipment
• All aspects of the supply chain can be considered• Raw Material• Production time• Global inventory• Lead times
• Alerts will be triggered if a delay or non-conformances appears• Proactive corrective actions• True visibility on actions taken and their impact
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C-Tower – Reporting and Analytics• Supply Chain performance
• Detailed analytics of:• Delays and non-performances / non-conformances• Reasons for non-performances / non-conformances• Actions taken to remediate non-performances / non-conformances• Carrier utilization• Total Landed Cost• Global inventory
• Turn around time• Warehouse performance
C-Tower
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Quest• C-Quest is a customer relationship management (CRM) tool. It matches
the functionality of the world’s leading CRM software and has additional features customized for the logistics and SCM industries.
• The benefits of C-Quest include:• Increased sales team productivity and efficiency• Stronger and more profitable customer relationships• Increased customer satisfaction• Easy access to lead intelligence• Seeing a complete view of your customer interactions• Improved sales reporting• Budget vs reality (profit)• Sales commission planning and calculation• Sales team or individual sales performance• Alert settings• KPI settings and monitoring
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Quest
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C-Quest - functionalities
Create Divisions, e.g. Sales, Operations, Key Account Mgmt
Create reporting lines and sales teams
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C-Quest - functionalities
Create Budgets and KPI’s per division
CRM Dashboard per employee throughout all divisions
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C-Quest - functionalities
Customer pages includes:• main Info• contacts• activities (appointments, to do’s, other)• notes• reports• documents• structure of customer (branches, head
quarters)• shipment and financial info (if
connected to C-Bridge)• rate requests (if C-Quote utilized)• accounting tab for ageing details (if
connected to C-Bridge thru financial system)
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Quest - functionalities
Reporting• Activity reports• Opportunity reports• Last contact reports• Forecast/Pipeline report• Win/Loss report• Past due report
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Quest - functionalities
Follow customer functionality
Attach yourself to one of your clients or a client structure and stay alert on all activities, shipments, and reports
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Quest
• C-Quest is a standalone CRM and VRM that can be utilized seamlessly with all other C-Suite modules.• C-Link and C-Quest combine your staff and your customers
for a unique sales experience• Thru the integration of your ERP (operating system) and C-
Bridge you will enable yourself to see all your customers important data in one view (Activities, Reports meet actual shipment and financial data)• C-Quest can be utilized without the integration of your
operating system, however the full value comes with the data integration
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Quote
C-Quote is a pricing tool that increases efficiency, streamlines workflow and optimizes the way you manage quotes
• Standardized Requests (all modes, DG, Temp, etc.)• Improvement of turn around time• Transparency of mark up strategy• Hit ratio analyze• What lanes are most quoted (procurement focus vs. sales)• Instant quotation (with C-Contract)• Complete visibility of the status of quotes• Eliminating manual data entry and comparisons• Higher profitability through benchmarking and access to historical rates• High volume and expiration alerts• Analytics such as hit ratios and mark-up intelligence
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Quote
Standardize and transparent quote process
• If C-Contract has been purchased, the system is ableto provide instant quotes according to the tariffsavailable.
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Quote
Rate request are standardized and require mandatory information• Sales and operation will be guided to ask the right question to the
customer• Requests can be stored and used again for reoccurring requests• Access to the shipper/customers can be granted• Multiple lanes and modes in one request• Status rate request and quotations
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Quote
Detailed reporting• What kind of business/lanes is quoted on?• What kind of customers are requesting?• What is the hit ratio (win/loss)?• Why are opportunities lost?• Turnaround time (time to quote)• What is the mark up strategy (total costs)?
C-ContractC- Contract is a contract management system
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• Contracts & Tariffs• Trucking/Rail/Barge• Handling • FCL Rates • LCL rates • Airfreight rates• Port / Airport Charges• NAC, FAK, Commodity, Bullet
Rates• VID / VIP• MQC / BSA• Core Carrier settings• Blacklisted carriers• Products & Product design• Rate search - 5 leg (Door – CFS/CY –
Port – Port – CFS/CY – Door)
• Transit Times• Benchmark / Historical Rates
• Customer contract• Indices • Rate trend
• Free times (demurrage & detention)• Pick up and drop offs• Contract Overview
• Expiration alerts• Responsible Procurement Teams identifier• Optional Vendor Management
• Booking contacts• Key Contacts• escalation
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
C-Bridge
• C-Bridge is an electronic data interface (EDI) that connects your existing operational system to the Centrolene C-Suite via XML, protocol FTP and SFTP.
• For many freight forwarders, the problem of integrating their existing legacy system with new software can be both expensive, time consuming and complicated.
• C-Bridge makes it easy for you to transfer the data from your existing system into C-Tower and C-Quest so you can plug in and power up your business with the C-Suite.
Connects Members’ existing data in their current system to C-Tower and C-Quest where allow Members to plug-in and power-up their business with C-Suite at ease.
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
SCMProFit Compatibility• Centrolene C-Suite is fully compatible with the industry’s leading
and most modern operational software, SCMProFit.
• Include global freight management, warehousing, distribution, order management and global visibility.
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Our Network
*All rates are based on yearly in advanced payment
Red
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For our Members only
*- All rates are based on yearly in advanced payment- C-Contract available end of 2015- C-Bridge onetime payment $5,000 (C-Tower, C-Quest if financial and shipment information required)- Setup costs: C-Link $500, C-Quest $1,000, C-Quote $500, Red Membership $ 500
Red
© 2015 Centrolene. All Rights Reserved. Centrolene Confidential
Thank you!2016