celebrating diversity customs and beliefs

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Welcoming. Connecting. Belonging. CELEBRATING DIVERSITY Customs and Beliefs

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CELEBRATING DIVERSITY Customs and Beliefs. presented by SASKATOON OPEN DOOR SOCIETY CULTURAL BRIDGING PROGRAM This program is supported by. OUTLINE. Understanding Culture Immigrants in Canada Beyond The Surface Intercultural Communication Beliefs and Customs. What is culture? - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: CELEBRATING  DIVERSITY Customs and Beliefs

Welcoming. Connecting. Belonging.

CELEBRATING DIVERSITY

Customs and Beliefs

Page 2: CELEBRATING  DIVERSITY Customs and Beliefs

presented by

SASKATOON OPEN DOOR SOCIETYCULTURAL BRIDGING PROGRAM

This program is supported by

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Welcoming. Connecting. Belonging.

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Welcoming. Connecting. Belonging.

OUTLINE

Understanding Culture

Immigrants in Canada

Beyond The Surface

Intercultural Communication

Beliefs and Customs

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Welcoming. Connecting. Belonging.

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Welcoming. Connecting. Belonging.

What is culture? How do you define culture? What is culture to you?

Where does culture come from? Where do you learn culture?

Why does it matter?What is its value?

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Welcoming. Connecting. Belonging.

“refers to shared patterns of learned behaviors and values

that are transmitted over time, and that distinguish the

members of the one group from another. In this broad

sense culture can include: ethnicity, language, religion and

spiritual beliefs, gender, socio-economic class, age, sexual

orientation, geographic origin, group history, education,

upbringing and life experiences”The Canadian Nurse Association (2004)

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Welcoming. Connecting. Belonging.

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Welcoming. Connecting. Belonging.

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Welcoming. Connecting. Belonging.

Exploring Perspectives

“What is required goes beyond mere tolerance or sympathy or sensitivity – emotions which can

offer be willed into existence by a generous soul.

True cultural sensitivity is something far more rigorous and even more intellectual than that. It

implies readiness to study and learn across cultural barriers, an ability to see others as they

see themselves.”H H Aga Khan

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Welcoming. Connecting. Belonging.

Diversity & Differences

We interpret what we see, but actual

meaning maybe different

Does not mean we need to change

our culture and adapt to another one

Sense of awareness that things may

be different for different people

Refrain from judging too quickly

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Welcoming. Connecting. Belonging.

NEWCOMERS ARE FROM…

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Welcoming. Connecting. Belonging.

Visit

SUPERVISAs

TOURIST

VISITORS VISA

Work Temporarily

TEMPORARY FOREIGN

WORKERS:

OPEN WORK PERMIT &

RESTRICTED WORK PERMIT

Study

90,000 students come to Canada

to study

UNDERGRADPOST-GRADTECHINICAL

ESL

Refugee

Refugee & Humanitarian Resettlement

ASYLUM

Immigrate

SKILLED PROFESSIONALS

CANADIAN EXPERIENCE

CLASS

INVESTORS, ENTREPRENEURS, SELF EMPLOYED

PROVINCIAL NOMINEE PROGRAM

SPONSORING A FAMILY

IMMIGRATION CATEGORY

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Welcoming. Connecting. Belonging.

Language

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Welcoming. Connecting. Belonging.

Culture`s Link with Communications

``Language carries culture, and culture carries, particularly through orature and literature, the entire body of values by which we come to

perceive ourselves and our place in the world`` (Ngugi 1986, Intercultural Communication: page 15-16)

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Welcoming. Connecting. Belonging.

• Everyone who looks or sounds the same IS the

same

• Everyone who looks or sounds like us IS usCultural Competence Workshop for Service Providers in York Region, presented by Gloria

Murant and Douglas Stewart on April 28, 2003, Newmarket, ON

Assumptions

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Welcoming. Connecting. Belonging.

Stereotypes and its consequences

Stereotypes can lead to views about others that

are typically:

• Rigid• Simplistic• Overgeneralized• negative or

unfavourable

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Welcoming. Connecting. Belonging.

Something to think about

“In any intercultural encounter, there

is always a temptation to feel that

the others have bad character or

bad intentions, rather than to

realize that they are acting

according to different rules.”

(Hofstede, Pedersen & Hofstede)

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Welcoming. Connecting. Belonging.

Intercultural Communication

Intercultural

communication

increases our

understanding about

other cultures and it is

an effective way to

make our world a better

place

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Welcoming. Connecting. Belonging.

Cultural Patterns

High context vs Low context

Individualism vs Collectivism

Power Distance

Uncertainty Avoidance

Conceptual categories are useful for understanding cultural differences:

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Welcoming. Connecting. Belonging.

High Context vs Low Context

• Covert and Implicit

• Messages internalised

• Much non-verbal coding

• Reactions reserved

• Distinct ingroups and

outgroups

• Strong Interpersonal bonds

• Commitment high

• Time open and flexible

• Overt and explicit

• Messages plainly coded

• Details verbalised

• Reactions on the surface

• Flexible ingroups and

outgroups

• Fragile Interpersonal bonds

• Commitment low

• Time highly organised

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Welcoming. Connecting. Belonging.

High Context vs Low Context

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Welcoming. Connecting. Belonging.

Variables in Intercultural Communications

•Monochrome

•Polychrome

Time

•Informal

•Formal

Sense of self and space

•Men vs Women

•Titles

Roles and Status

•Quick decisions, little details

•Very detailed – trust first

Decision Making Customs

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Welcoming. Connecting. Belonging.

•Material wealth

•Efficiency

•Politeness

Social Values•Bribes•CustomLegal and Ethical

Behaviors

•Achievement, wealth, assertiveness

•Relationship, quality of life

Masculine vs. Feminine

•Individual

•Group

Achievements

Continued…

Variables in Intercultural Communications

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Welcoming. Connecting. Belonging.

Intercultural CommunicationSlow Down (Tone, Volume, Speed)

Separate QuestionsAvoid Negative Questions

Take TurnsBe Supportive

Check MeaningsAvoid Slangs

Naming Systems

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Welcoming. Connecting. Belonging.

Cultural Beliefs and Superstitions in Housing

Common Chinese Beliefs and Superstitions:1. Numbers 4 and 82. Arched or T-shaped roads3. Front Door should not open directly opposite the

back door4. Staircase should not lead straight out the front

door.5. Entrance to the home should be on the left side of

the house with a curved path and no obstructions.

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Common Beliefs and Superstitions in IndiaIndians typically follow Vastu shastra when building a home.

Cultural Beliefs and Superstitions in Housing

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Welcoming. Connecting. Belonging.

Cultural Beliefs and Superstitions in Housing

• Things To Keep In Mind When Constructing A House:•

The very first brick of a foundation must be laid in the eastern or northern part of the house.• When digging the plot one must never start from the west, south or southwest direction.• The very first room has to be constructed at southwest side.• Construction of houses on a square or rectangular plot is extremely important and excellent

from every aspect. However, if one opts for a rectangular shape, the proportion of the sides must never be more than two ratio one.

• Bigger sized plots are more favorable, as they tend to bring wealth. But they must not contain cleavages, or cracks.

• The house must always be open from every side, this means it must never be contiguous to any other building (two houses must never have a common wall). Also, a house must never be crammed between two houses.

• Plots with triangular shapes are extremely inauspicious.• A small plot sandwiched between two bigger plots is inauspicious, and the owner of such a

plot can undergo a lot of problem.

• http://www.vaastushaastra.com/vastuforhousestructure.html

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Cultural Beliefs and Superstitions in Housing

Housing Superstitions in the Philippines1. A sunken living room brings bad luck and sickness to the

house.2. Doors that face west will bring quarrels, disease and death

in the family.3. It is imperative that a house faces east where the sun rises

to guarantee prosperity.4. Doors should always be on the right side of the house and

the stairs should always turn to the right.5. Doors should not be built facing each other.6. Numbers 7, 11 and 13.

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Welcoming. Connecting. Belonging.

Cultural Beliefs and Superstitions in Housing

Other Cultural Beliefs and SuperstitionsLighting:In many Eastern cultures, it is important to have

a chandelier or suspended light in the living room of the home to represent the sun.

Bathrooms:In many cultures, having a powder room off the

kitchen or living room is considered offensive.

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Welcoming. Connecting. Belonging.

Walk in the other person’s shoes

“Hospitality is the art of making people feel

special always” Francis Brenna, Hotelier

• Integrity & Relationship

• Little things make a difference

• Educating the client during the process

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Welcoming. Connecting. Belonging.

OUR DIFFERENCES MAKE US UNIQUE

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REFERENCESBrick, J 1991, China: A Handbook in Intercultural Communication, National Center for English language Teaching and Research, Macquarie University, Sydney. Chaney, L H & Martin, J S 2003, Intercultural Business Communication, Prentice Hall, Upper Saddle River, NJ. Cutler, J 2005, The Cross-Cutural Trainer’s Manual – Volume 2: Activities for Cross-Cultural Training, Gower Publishing Ltd, Aldershot, UK. Elder, B 1994, Communication Skills, Macmillan Education Australia, South Yarra. Guirdham, M 2005, Communicating Across Cultures at Work, Palgrave Macmillan Ltd, Basingstoke, UK. Hermans, J & Pusch, M D 2004, ‘Culture Matters’, European Association for International Education (EAIE) Occasional Paper 16. Jandt, F E 2001, Intercultural Communication: An Introduction, Sage Publications, California. Jandt, F E 2007, (5th ed.) Intercultural Communication: An Introduction, Sage Publications, California. Lustig, M W & Koester, J 2006, Intercultural Competence: Interpersonal Communication Across Cultures, Pearson Education Inc., Boston. Martin, J N & Nakayama, T K 2001, Experiencing Intercultural Communication: An Introduction, Mayfield Publishing Company, Mountain View, California. Mohan, T, McGregor, H, Saunders, S & Archee, R 2004, Communicating as Professionals, Nelson Australia Pty Ltd. Neuliep, J W 2006, Intercultural communication: A contextual approach, Sage Publications, California.Peterson, B 2004, Cultural Intelligence: A Guide to Working with People from Other Countries, Intercultural Press, Yarmouth, Maine. Reynolds, S & Valentine, D 2004, Guide to cross-cultural communication, Pearson Prentice Hall, Upper Saddle River, N.J. Sabath, A M 1999, International Business Etiquette: Asia & The Pacific Rim, Career Press, New Jersey. Spencer-Oatey, H 2006, Introduction: What is Culture?, viewed 9 March 2007, < http://209.15.42.137/ic.org.uk/publications/culture.pdf>.  Taylor, O L 1987, Cross-Cultural Communication: An Essential Dimension of Effective Education, viewed 9 March 2007, <http://www.maec.org/cross/3.html>.

Tuleja, E A 2005, Intercultural Communication for Business, Managerial Communication Series, J S O’Rourke (ed), Thomson South-Western.

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Thank you for your time!

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