cctv document template - cctv management operations manual final

8/13/2019 CCTV Document Template - CCTV Management Operations Manual Final

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CITY NAMECCTV MANAGEMENT & OPERATIONS MANUAL - TEMPLATE

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CITY / TOWN/ SHIRE

LOGO

Closed Circui Tele!isio"#CCTV$ Ma"age%e" a"d

Oeraio"s Ma"ual

CCTV'ocu%e" e%laes desig"ed for (e Office of Cri%e

Pre!e"io") *eser" Ausralia Police+


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CCTV 'ocu%e" Te%laes

CCTV Management and

Operations Manual

Preared for, Office of Cri%e Pre!e"io"*eser" Ausralia Police

Preared ., C(ris Cuage) 'irecor & Pri"cial Co"sula"BSc(Sec)Hons, GAICD, AdvDip BusMgt, Dip CrimInv, Dip PolAmlec House Pty Ltd

Se"ior Ad!isor#s$, Professor Mari" Gill & Professor Clifo" S%i(

'ae, / Ma. 0121

COPYRIG3T, T(e co"ces a"d i"for%aio" co"ai"ed i" (is docu%e" are (e roer. of A%lec 3ouse P. Ld a"d(a!e ee" e4clusi!el. released o *eser" Ausralia Police) *eser" Ausraia Local Go!er"%e" a"d No 5or ProfiCo%%u"i. Orga"isaio"s+ Use or co.i"g of (is docu%e" i" 6(ole or i" ar e.o"d (e co"rol of (e clie" 6i(ou(e 6rie" er%issio" of A%lec 3ouse P. Ld co"siues a" i"fri"ge%e" of co.rig(+

LIMITATION, T(ese %a"age%e" docu%e" e%laes (a!e ee" reared o" e(alf of a"d for (e e4clusi!e use ofA%lec 3ouse P. Ld7s Clie") *eser" Ausralia Police) a"d is su8ec o a"d issued i" co""ecio" 6i( (e ro!isio"s of(e agree%e" e6ee" A%lec 3ouse P. Ld a"d is Clie"+ A%lec 3ouse P. Ld acces "o liaili. or reso"siili.

6(asoe!er for or i" resec of a". use of or relia"ce uo" (is reor . a". (ird ar.+


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CONTENTS

1. CCTV OPERATION SUMMARY.............................................................................4

2. FOREWORD...............................................................................................................5

3. TERMS & DEFINITIONS.........................................................................................6

4. CCTV POLICY STATEMENTS...............................................................................7

5. CODE OF CONDUCT................................................................................................9

6. CCTV MANAGEMENT PRACTICES...................................................................11

7. CCTV STANDARD OPERATING PROCEDURES ............................................26

8. MEMORANDUM OF UNDERSTANDING SAMPLE!.......................................45

9. RELEASE FORM FOR RECORDED MATERIAL.............................................47

1". CCTV INCIDENT REPORT.................................................................................48

11. CAMERA # LOCATION RIS$ ANALYSIS % UALITATIVE.........................49

12. AUSTRALIAN & INTERNATIONAL RESEARC' PU(LICATIONS...........54


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2+ CCTV OPERATION SUMMARY

POLICY NUM9ER & RE5ERENCE,

CCTV SYSTEM O*NER & OPERATOR,:CITY NAME: #!ote" #o popul$te entire M$nu$l %Press Ctrl & % 'epl$ce % CI# !AM % *+'!AM$

REPORTING COMMITTEE,:COMMITTEE NAME: #!ote" #o popul$te entireM$nu$l % Press Ctrl & % 'epl$ce % C*MMI##!AM % *+' !AM$

A'OPTE' 9Y COUNCIL,

'ATE; COUNCIL MINUTES RE5,

REPLACES POLICY,

CCTV OPERATION REPORTS;AU'ITS,

'ATE ; COMMITTEE MINUTES RE5,

POLICY AMEN'E' ; REVIE*E',

'ATE ; COMMITTEE MINUTES RE5,

CCTV SYSTEM SUMMARY,

*A POLICE 9LUE IRIS RE5,


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0+ 5ORE*OR'

T(e ulic erceio" of CCTV s.se%s i" Ausralia is %auri"g a"d co"cer"s of ri!ac. (a!e

dissiaed o!er (e recog"ised safe. ad!a"ages afforded . ulic sace CCTV+ I is (ereso"sile a"d aroriae %a"age%e" of (e CCTV s.se% a"d recorded fooage 6(ic( is(e ri%ar. focus for ulic ae"io" a"d scrui".+

T(e CCTV Oeraio" s(ould e recog"ised as a sig"ifica" a"d co"riui"g asse o (e CITYNAME+ T(e road alicaio" of (e CCTV Oeraio" i" Local Go!er"%e" Ma"age%e" is6idel. e!ide" a"d s(ould e ac="o6ledged for is co"riuio" o a ra"ge of local a"d saego!er"%e" aci!iies+ T(ere is a" i"(ere" u ofe" (idde" !alue 6(ic( is difficul o docu%e"a"d %easure i" real dollar er%s) (o6e!er eac( local go!er"%e" s(ould co"i"ue o see= ou%easurale reur"s o" i"!es%e" as CCTV Oeraio"s de!elo+

T(e de!elo%e" of (e CCTV Ma"age%e" a"d Oeraio" Ma"ual is o ro!ide a fu"cio"al%ea"s of %a"agi"g CCTV i" accorda"ce 6i( (e *A CCTV Guideli"es a"d relaedulicaio"s) legislaio" a"d sa"dards+ T(e Ma"ual is desig"ed o for% (e asis o" 6(ic( o

alig" sraegic a"d oeraio"al fu"cio"s+ I%ora"l.) (e %a"ual 6ill ro!ide a read. refere"cefor a". issue erai"i"g o (e CCTV s.se%7s %a"age%e") oeraio"s) ec("ical secificaio"sa"d fu"cio"ali.+

Consultant NotT(is Ma"ual (as ee" 6rie" as a sa"dalo"e) li!e docu%e" i"e"ded for ulic saceCCTV S.se%s i"salled . *A local go!er"%e" orga"isaio"s+ T(e %a"ual isdesig"ed o suor a"d e read i" co"8u"cio" 6i( (e *A CCTV Guideli"es a"drelaed ulicaio"s+T(is %a"ual assu%es (a (ere is a co%%o" i"e"io" a%o"gs all sa=e(olders oi%ro!e (e effeci!e"ess of CCTV a"d e"sure (e ulic is aroriael. roeced .rous a"d audied roocols+ A". asec of (e %a"ual %a. e a%e"ded o sui secificre>uire%e"s+A". i">uiries co"cer"i"g (e %a"ual %a. e direced o C(ris Cuage)ccuage?a%lec(ouse+co%


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/+ TERMS & 'E5INITIONS

"Aut#o$%s& P$sonnl'%ea"s a". delegaed officers of (e CITY NAME:s C(ief E4ecui!eOfficer a"d *A Police Co%%issio"er lised i" (e CCTV Ma"age%e" Sreads(ee+

"Dut( Su$)%llan* O++%*$, %ea"s (e delegaed officer i" c(arge of CCTV Oeraio")"o%i"aed u"der Au(orised Perso""el i" (e CCTV Ma"age%e" Sreads(ee+

,CCTV, or Closed Circui Tele!isio" is defi"ed as a ele!isio" s.se% (a ra"s%is i%ages o"a @closed loo7 asis) 6(ere i%ages are o"l. a!ailale o (ose direcl. co""eced o (era"s%issio" s.se%+ T(e ra"s%issio" of closed circui ele!isio" i%ages %a. i"!ol!e (e useof coa4ial cale) fire-oic cale) ele(o"e li"es) i"fra-red a"d radio ra"s%issio" s.se%s+ A(a"d (eld ca%era is "o i"cluded i" (is defi"iio" u"less i is co""eced o (e CITY NAME:sCCTV ra"s%issio" s.se% or oeraed as a co!er ca%era+

,CCTV -ana/nt S0$a&s#t, acco%a"ies (e Ma"ual o record CCTV Oeraio"si"for%aio" a"d daa for reori"g uroses+

,CCTV O0$at%ons,%ea"s all asecs of ulic sace CCTV sur!eilla"ce %a"age%e") use)recordi"g) %ai"e"a"ce a"d access o recorded %aerial+

,Co)$t o$ /o%l *a/$a,is a ca%era 6i(ou a desig"aed) fi4ed locaio" a"d is used ei(ero record aci!i. co!erl. or for s(or eriods of i%e i" a arge area+ Co!er or %oile ca%erasoeraed . (e CITY NAME for (e urose of deeci"g cri%i"al offe"ces or e(a!iour 6ill eco"sidered o for% ar of CCTV Oeraio"s a"d 6ill e %a"aged a"d oeraed i" accorda"ce6i( (is Ma"ual+

,Ds%nat& Su$)%llan* O0$at%on A$as,%ea"s a". roo% or record relai"g o CCTVOeraio"s) CCTV (ard6are) co"rol sof6are ad%i"israio" a"d 6(ere access o recorded%aerial %a. e gai"ed or a!ailale+

,Pul%* 0la*, refers o ulic reser!es) ulic roads or srees) ulic ridges) 6i( (eaddiio" of ulic ra"sor a"d car ar=s) ulic 6(arfs) ulic a(s or s6i%%i"g ools+

,P$%)at 0$/%ss, refers a". area "o oe"l. accessile o (e ge"eral ulic) i"cludi"g se%iulic saces a"d i"cludes ri!ae reside"ces a"d ri!ae or co%%ercial usi"esses+

"S%tuat%on o+ *on*$n'%ea"s a siuaio" 6(ic( %a. lead o a reac( of Saue La6) 6(ere iaears (a a erso"#s$ %a. e i" (.sical disress) or a siuaio" li=el. o cause a ulicdisura"ce+

,S%tuat%on o+ %nt$st, %ea"s a". siuaio" 6(ic( %a. !erif. area aci!i. or oe"iall.escalae o a siuaio" of co"cer"+

,Sta#ol&$,%ea"s a". orga"isaio" or grou 6(o (as a reaso"ale a"d 8usified i"eres i"

asecs of ulic sace CCTV sur!eilla"ce %a"age%e") use) recordi"g) %ai"e"a"ce a"daccess o recorded %aerial

5or a deailed GLOSSARY O5 CCTV TERMS refer o (e *A CCTV Tec("ical Ad!ice #Li"=

(ere$+
http://www.crimeprevention.wa.gov.au/uploads/file/Final%20Print%20Version%20Nov%202009.pdfhttp://www.crimeprevention.wa.gov.au/uploads/file/Final%20Print%20Version%20Nov%202009.pdf


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+ CCTV POLICY STATEMENTS

+2+ONERSIP AND CONTRO6 OF CCTV OPERATIONS

T(e CCTV Oeraio" is o6"ed . a"d is (e sole roer. of (e CITY NAMEB

T(e CITY NAME 6ill co"duc CCTV Oeraio"s i" accorda"ce 6i( aro!ed CCTV Ma"age%e"Pracices a"d Au(orised Perso""el 6ill aide . (e Code of Co"duc) ro!ided i" (e CCTVMa"age%e" a"d Oeraio"s Ma"ual+

T(e CITY NAME 'u. Sur!eilla"ce Officer (as delegaed co"rol o!er (e CCTV Oeraio"+

T(e CITY NAME CCTV Orga"isaio"al Polic. esalis(es (e urose) =e. fu"cio"s) a"d co"rolara%eers se . (e CITY NAME) i" order o ac(ie!e (e follo6i"g,

2+ Mai"ai" es racice a"d sa"dards 6i( refere"ce o (e *eser" Ausralia" CCTVGuideli"es) a!ailale a 666+cri%ere!e"io"+6a+go!+au+

0+ Ma"age CCTV Oeraio"s i" co%lia"ce 6i( Ausralia" Sa"dards 10,011D) Pars 2 ) a"d fuure or suersedi"g sa"dards+

/+ Ma"age CCTV Oeraio"s i" co%lia"ce 6i( Co%%o"6eal( a"d *eser" Ausralialegislaio" a"d a%e"d%e"s 6(ic( %a. affec (e use of CCTV a"d recorded %aerial+ T(erele!a" a"d ri%ar. areas of co%lia"ce are ri!ac. la6s) ca%era field7s of !ie6 a"drecordi"g ara%eers) daa sorage) access co"rol) a"d freedo% of i"for%aio" ro!isio"s+

+ Oerae) use a"d %ai"ai" CCTV Oeraio"s i" accorda"ce 6i( (e Code of Co"duc)ac="o6ledged a"d sig"ed a""uall. . Au(orised Perso""el+

F+ Oerae) use a"d %ai"ai" CCTV Oeraio"s o %ai"ai" effeci!e o!ersig( of Mo"iori"g)

Re!ie6) Audii"g a"d Reori"g+

+0+RO6E AND PURPOSE OF CCTV OPERATIONS

T(e CITY NAME co"ducs CCTV Oeraio"s i" order o,

2+ 'eer) deec a"d reso"d o cri%i"al offe"ces agai"s erso" or roer.B

0+ 5aciliae a"d suor a" effeci!e reso"se . CITY NAME Au(orised Perso""el) *A PoliceOfficers or o(er e%erge"c. ser!ices erso""el o siuaio"s of co"cer" or i"eresB a"d

/+ Ma"age a"d %ai"ai" co%%u"i. safe. for reside"s) raders) reailers) 6or=ers) !isiors a"dCITY NAME saff+


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+/+OR8ANISATION PO6ICY FOR CCTV OPERATIONS

T(e CITY NAME:s CCTV Polic. #Nu%er$ ro!ides for (e %a""er i" 6(ic( (e CCTV Oeraio" 6ille oeraed) %a"aged a"d (e reori"g roocols o (e CITY NAME:s COMMITTEE NAME) C(iefE4ecui!e Officer #:CEO:$ a"d *A Police+

CCTV Ma"age%e" Pracices 6ill e"sure CCTV Oeraio"s 6ill e co"duced i" accorda"ce o (efollo6i"g olic. sae%e"s,

2+ T(e CCTV S.se% 6ill e oeraed 6i(i" alicale la6) a"d for (e e(ical a"d e"eficialuroses for 6(ic( i is esalis(ed or 6(ic( are suse>ue"l. agreed i" accorda"ce 6i((ese aro!ed olic. sae%e"s+

0+ T(e CCTV S.se% 6ill e oeraed 6i( due regard o (e ri!ac. a"d ci!il lieries ofi"di!idual %e%ers of (e ulic) i"cludi"g (e rig(s o freedo% of religious a"d oliicale4ressio" a"d asse%l.+

/+ T(e ulic i"eres i" CCTV Oeraio"s 6ill e recog"ised . e"suri"g (e securi. a"di"egri. of recorded %aerial+

+ All Sa=e(olders a"d Au(orised Perso""el 6ill ac i" accorda"ce 6i( (e CCTV Oeraio":sCode of Co"duc+

F+ Access o 'esig"aed Sur!eilla"ce Areas 6ill e resriced o Au(orised Perso""el or 6i(6rie" au(orisaio" fro% (e desig"aed 'u. Sur!eilla"ce Officer+

D+ T(e CITY NAME 6ill e accou"ale o is Sa=e(olders for (e effeci!e %a"age%e" a"dco"rol of CCTV Oeraio"s+

+ CCTV Oeraio"s 6ill e %o"iored a"d e!aluaed o !erif. co%lia"ce a"d reor a""uall. o"

"o%i"aed =e. erfor%a"ce i"dicaors++ T(e CITY NAME 6ill %a=e ulic a""ual reors i" relaio" o CCTV Oeraio"s+

H+ Recorded %aerial released o Sa=e(olders s(all e !erified for accurac.) rele!a"ce a"d %us"o e4ceed (a "ecessar. o fulfil (e uroses of (e 6rie" re>ues+

21+ T(e ree"io" of) a"d access o a". recorded %aerial 6ill e o"l. for (e uroses ro!ided. CCTV Polic. Sae%e" +0+

22+Recorded %aerial 6ill e reai"ed for (ir. o"e #31$ da.s u"less o(er6ise secified orre>uired i" relaio" o a" aro!ed olice oeraio" or (e i"!esigaio" of cri%e or e!e"s forcour or for%al re!ie6 roceedi"gs . (e CITY NAME+ Recorded %aerial) (ard co. orelecro"ic 6ill (e" e erased) deleed or desro.ed) 6i( released %aerial desro.ed follo6i"g6rie" co"fir%aio" o" (e origi"al release re>ues+ Also re-er to CI# !AM.s IC# Policy i- $v$il$/le0+

20+ Co"ac a"d e4c(a"ge of i"for%aio" e6ee" (e CITY NAME a"d *A Police 6ill eco"duced i" accorda"ce 6i( a sig"ed Me%ora"du% of U"dersa"di"g+

2/+ Legii%ae access %a. e allo6ed o li!e CCTV i%ages 6(ic( %a. e re>uired . Ci.9usi"ess U"i erso""el o !ie6 ulic areas for co"!e"ie" ulic area fa%iliarisaio" orre!ie6i"g) %o"iori"g or !erif.i"g CITY NAME %ai"e"a"ce ser!ices a"d ulic 6or=s+

2+ Access o CCTV Oeraio"s s(ould re%ai" 6i( e4isi"g Au(orised Perso""el 6i( Ci.9usi"ess U"is allo6ed o access (e s.se%) (o6e!er a". access 6ill e for%all. recordeda"d i"cluded i" %o"(l. reori"g+

2F+ CCTV Oeraio"s 6ill %a=e all reaso"ale ae%s o ser!e (e i"eress of all 6(o %a. eaffeced . ulic sace sur!eilla"ce 6i( a focus o" co%%u"i. safe. a"d cri%e re!e"io")

a"d "o e co"fi"ed o (e i"eress of (e CITY NAME or oeraio"al "eeds of (e *A Police+


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F+ CO'E O5 CON'UCT

TIS CODE OF CONDUCT AS BEEN DEVE6OPED TO ENSURE TAT TE I8ESTETICA6 STANDARDS ARE -AINTAINED BY A66 AUTORISED PERSONNE6 OOR: AT TE CITY NA-E AND ITIN TE CCTV OPERATION.

NON CO-P6IANCE IT CODE OF CONDUCT

CCTV Oeraio"s re>uire (e (ig( sa"dards of i"egri. a"d (o"es.+ As a co"se>ue"ce) a".reac( of (is Code of Co"duc could resul i" discili"ar. acio") u o a"d i"cludi"g dis%issala"d cri%i"al roceedi"gs+

ETICA6 USE OF CCTV SYSTE-S AND RECORDED -ATERIA6

T(e CITY NAME as (e (ig(es e4ecaio" of all Au(orised Perso""el o,

A all i%es) ac i" a" (o"es a"d legal %a""er o carr. ou duies 6(ic( reflecs

co%%u"i. !alues+

Trea all li!e a"d recorded i%ages i" a" e(ical %a""er a"d 6i( (e u%os of care)resec a"d dig"i.+

I"erac 6i( *A Police a"d sa=e(olders i" a i%el.) coureous a"d cooerai!e%a""er+

CONFIDENTIA6ITY

T(e CITY NAME e4ecs Au(orised Perso""el o e"sure co"fide"iali. of i"for%aio" ga(ered. or fro% CCTV Oeraio"s . "o disclosi"g or discussi"g a". e!e"s 6i( u"au(orisedPerso""el or associaes 6(o (a!e "o direc reso"siili. relai"g o CCTV Oeraio"s+

I" addiio") Au(orised Perso""el 6ill e4licil. "o ide"if. a". i"!ol!ed erso" or ar. 6i(fa%il.) frie"ds) or ac>uai"a"ces a"d 6ill "o disclose a". i"for%aio" o (ird aries) i"cludi"g(e %edia 6i(ou rior 6rie" aro!al i" accorda"ce 6i( CCTV Oeraio" Polic.+

OPERATIN8 CONDITIONS

I" recog"iio" of CCTV Oeraio" e"!iro"%e"s a"d 'esig"aed Sur!eilla"ce Areas) Au(orisedPerso""el 6ill carr. ou duies i" a cal%) "oise free %a""er) a"d 6ill lea!e areas clea") "ea a"did. a (e e"d of eac( s(if+

O(er (a" Au(orised Perso""el) 6rie" au(orisaio" is re>uired fro% (e 'u. Sur!eilla"ceOfficer) for !isiors o e"er desig"aed sur!eilla"ce areas+ Visiors 6ill sig" a Visior:s 9oo=+

*rie" reors docu%e"i"g (e recordi"g or reori"g of siuaio"s of co"cer") 6ill a=e laceas soo" as racicale+ Reors %us e 6rie" i" si%le) "o"-offe"si!e E"glis( (a 6ill "o

cause offe"se or e%arrass%e" s(ould (e record e %ade ulic or suoe"aed+

I" (e course of carr.i"g ou duies) CCTV Oeraio"s %us "o e used for erso"al e"efi ori"!ade i"di!idual or grou ri!ac.+ Ca%eras s(ould o"l. e used i" accorda"ce 6i( Polic.Sae%e" +0 a"d (a!e riori. for 6(e" (ere is a" oeraio"al "ecessi. or a reaso"ale elief(a a" offe"ce (as or is li=el. o occur+

Recorded %aerial s(all o"l. e released 6(e" re>uesed i" 6rii"g o" a" aro!ed alicaio"a"d au(orisaio" . (e 'u. Sur!eilla"ce Officer+

Recorded Maerial s(all "o e coied or a=e" fro% 'esig"aed Sur!eilla"ce Areas 6i(ou a"aro!ed 6rie" alicaio" a"d au(orisaio" . (e 'u. Sur!eilla"ce Officer+

CCTV Oeraio"al records #(ard co. or elecro"ic$ ca" o"l. e desro.ed 6i( 6rie"

au(orisaio" . (e 'u. Sur!eilla"ce Officer a"d i" accorda"ce 6i( aro!ed CCTV Oerai"gProcedures+


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REPORTIN8 A BREAC OF TE CODE OF CONDUCT

S(ould a". erso" eco%e a6are (a a" officer of (e CITY NAME7s 6or= e(a!iour is or 6asi"aroriae) a"d (e i"cide" (as "o ee" deal 6i( (roug( "or%al suer!isor. rocedures)(e" (e erso" is oliged o reor (e i"cide" o 'ESIGNATE' PERSON+ I" reur") (e'ESIGNATE' PERSON 6ill guara"ee (a a". reored %aers 6ill e (a"dled 6i( se"sii!i.a"d 6i(ou reercussio"+

I #a) $a& an& un&$stoo& t# CCTV O0$at%on


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D+ CCTV MANAGEMENT PRACTICES

D+2+ INTRODUCTIONCCTV Ma"age%e" Pracices esalis( (e oeraio"al o8eci!es a"d erfor%a"ce i"dicaors forCCTV Oeraio"s) 6i( a focus o" "o%i"aed ouco%es rele!a" o ca%era locaio"s a"d o(erdefi"ed arge areas+

Eac( of (e =e. Sa=e(older relaio"s(is s(ould e defi"ed) 6i( a focus o" *A Police+Ma"age%e" roocols a"d guideli"es are suored . (e Code of Co"duc a"d a Me%ora"du%of U"dersa"di"g #MOU$+

CCTV Ma"age%e" re>uires co"i"ued co%%i%e" for (e %o"iori"g) re!ie6 a"d audi rocess)i" addiio" o la""i"g a"d fi"a"ce rocedures) relai"g o (e CCTV Oeraio"s+ E4ecui!eo!ersig( a"d CCTV Ma"age%e" s(ould co"sa"l. see= ou areas for i%ro!e%e" for i"creaseds.se% efficac.+

D+0+ :EY PERFOR-ANCE INDICATORS

Esalis(i"g clear a"d co"cise e. Perfor%a"ce I"dicaors #PI7s$ for CCTV Oeraio"s 6illallo6 effeci!e reori"g a"d %o"iori"g of s.se% efficac. a"d >uic=l. (ig(lig( re"dsco"cer"i"g fu"da%e"al oeraio"s) 6(ic( %a. re>uire earl. i"er!e"io" or closer %o"iori"g .CCTV Ma"age%e" a"d (e COMMITTEE NAME+

Reco%%e"ded CCTV Oeraio" PI7s are o i"clude (e follo6i"g,

2+ Possile !ersus Acual Sur!eilla"ce 3ours co"duced+

0+ Nu%er of I"cide"s deeced+

/+ Nu%er of I"cide"s reso"ded oo+

+ Nu%er of re>uess;alicaio"s for recorded %aerial+

F+ Ti%e fra%e for reso"di"g o alicaio"s for recorded %aerial+

D+ Nu%er of re>uess for %ai"e"a"ce or s.se% reair+

+ Ti%e fra%e for %ai"e"a"ce reair a"d reso"se+

D+/+ OPERATIONA6 OB>ECTIVES

T(e o8eci!es esalis(ed for CCTV Oeraio"s s(ould e ased o" %easurale crieria) 6(ic(

%a. i"clude,

Reduci"g Reored Cri%e a"d I"cide"s o Police

Reduci"g Reored da%age a"d graffii o (e CITY NAME

I%ro!i"g erceio"s of safe. a"d reduci"g 5ear of Cri%e follo6i"g co%%u"i.co"sulaio"s+

Targes s(ould e realisic a"d ale o e %o"iored o!er a secified er%) suc( as /) D or 20%o"(s) suored . lo"ger er% / o F .ear la"s+


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D++ ESTERN AUSTRA6IA 8UIDE6INES

*eser" Ausralia" guideli"es relai"g o CCTV Oeraio"s s(ould e read i" associaio" 6i((e CCTV Ma"age%e" a"d Oeraio"s Ma"ual i"clude,

*A Sae CCTV Guideli"es #Li"= (ere$

*A CCTV Tec("ical Ad!ice #Li"= (ere$

*A CCTV A"alogue o 'igial CCTV S.se% Migraio" Guideli"es #Li"= (ere$

*A Pla""i"g Co%%issio" 'esig"i"g Ou Cri%e Guideli"es+ #Li"= (ere$

D+F+ AUSTRA6IAN STANDARDS

Sa"dards Ausralia7s CCTV sa"dards co!er (e laes CCTV ec("ologies) rocedures a"d are

reored o e (e %os u o dae CCTV sa"dards a!ailale i" (e 6orld #Li"= o Ausralia"Sa"dards (ere$+ I" Ausralia) es racice CCTV Oeraio" guideli"es %a. refer o (efollo6i"g,

AS 1D+2011DClosed circui ele!isio" #CCTV$Par 2, Ma"age%e" a"d oeraio"+

I"cludes c(aers o"B ri"ciles a"d %a"age%e" of (e CCTV s.se%) rocedures)erso""el) CCTV co"rol roo%) effeci!e reso"se) ri!ac. a"d disclosure issues) recorded%aerial %a"age%e") docu%e"aio") lice"ces a"d CCTV sig"age+ T(ere are ae"diceso" Au(orised Perso""el recrui%e" a"d selecio" a"d a su%%ar. of curre" Ausralia"Legislaio" for all saes a"d erriories+

AS 1D+0011DClosed circui ele!isio" #CCTV$Par 0, Alicaio" guideli"es+

I"cludes c(aers o") ge"eral CCTV co"sideraio"s) s.se% desig" crieria) o8eci!e esla") i"sallaio") co%%issio"i"g a"d (a"do!er) re!e"ai!e %ai"e"a"ce) lice"ces a"dsig"age+ T(ere are ae"dices o" are!iaio"s a"d er%i"olog.) o8eci!e esi"gec("i>ues) o8eci!e ess a"d %easure%e"s usi"g a es c(ar) o8eci!e ess a"d%easure%e"s usi"g a es aer" ge"eraor a"d es arges+

AS 1D+/011DClosed circui ele!isio" #CCTV$Par /, PAL sig"al i%i"gs a"d le!els+

I"cludes !ideo sig"al i%i"gs fro% (e Ausralia" 9roadcasi"g a"d Media Au(ori.Tec("ical Pla""i"g Guideli"es a"d !ideo sig"al le!el !ariales for CCTV s.se%s 6(ic((a!e ee" deer%i"ed fro% %a". ess o!er %a". .ears+

AS 1D+011Closed circui ele!isio" #CCTV$Par , Re%oe !ideo+

Ses ou re>uire%e"s a"d reco%%e"daio"s for (e desig") i"sallaio") co%%issio"i"g)oeraio" a"d re%oe %o"iori"g of deecor-aci!aed alar% !erificaio") i"eraci!e !ideo%a"age%e" a"d re%oel. %o"iored CCTV sur!eilla"ce s.se%s+

AS;NJS 22F,011F Lig(i"g for Roads a"d Pulic Saces+

'efi"es Caegor. P lig(i"g 6(ic( is alicale o roads o" 6(ic( (e !isual re>uire%e"s ofedesria"s are do%i"a") e+g+ local roads a"d o local area raffic %a"age%e" de!ices#LATMS$ i"salled o" suc( roads+ Also lig(i"g 6(ic( is alicale o oudoor ulic areas)o(er (a" roads) 6(ere (e !isual re>uire%e"s of edesria"s are do%i"a") e+g+ oudoors(oi"g reci"cs+ Sucaegories ra"ge fro% P2 o P20+

AS 0012+2,011 Securi. I"sallaio"sB

AS;ACI5 S11H,011 Cali"g Pro!ider RulesB AS;NJS 2D,011 Lig("i"g roecio"+
http://www.crimeprevention.wa.gov.au/uploads/file/Final%20Print%20Version%20Nov%202009.pdfhttp://www.crimeprevention.wa.gov.au/uploads/file/CCTV/CCTV%20Migration%20Strategies.pdfhttp://www.planning.wa.gov.au/Plans+and+policies/Publications/Downloads_GetFile.aspx?id=896http://www.standards.org.au/http://www.standards.org.au/http://www.crimeprevention.wa.gov.au/uploads/file/Final%20Print%20Version%20Nov%202009.pdfhttp://www.crimeprevention.wa.gov.au/uploads/file/CCTV/CCTV%20Migration%20Strategies.pdfhttp://www.planning.wa.gov.au/Plans+and+policies/Publications/Downloads_GetFile.aspx?id=896http://www.standards.org.au/


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ISO /2111,011H Ris= Ma"age%e" #Suersedes AS;NJ /D1,011$

39 2D, 011 Securi. Ris= Ma"age%e" 3a"doo=+

AS 0/0,2HH0 'e!elo%e") esi"g a"d i%le%e"aio" of i"for%aio" a"d

safe. s(/ols an& s(/ol%* s%ns. AS02D,0110 Pro!ides e4a%les a"d (e disla. of %ulile (aKard sig"age+

D+D+ RE6EVENT 6E8IS6ATION

CCTV Oeraio"s 6i( e co"duced i" accorda"ce 6i( Co%%o"6eal( a"d Sae Legislai!ere>uire%e"s) 6(ic( i"cludes,

Co//on?alt#

Pri!ac. Ac 2H Esalis(es a"d regulaes ri!ac.ri"ciles for i"di!iduals) cororae e"iiesa"d erso"al i"for%aio"+

Sur!eilla"ce 'e!ices Ac 011 Regulaes use of oical sur!eilla"cede!ices 6i(ou 6arra"

st$n Aust$al%a

Cri%i"al I"!esigaio" Ac 011D Pro!ides o6ers for (e i"!esigaio" a"dre!e"io" of offe"ces a"d for relaed%aers+

Occuaio"al 3eal( a"d Safe. Ac 2H Regulaes (e roecio" of erso"s a or"ear 6or=laces fro% ris=s o (eal( a"dsafe.

Sur!eilla"ce 'e!ices Ac 2HH Regulaes use) i"sallaio" a"d%ai"e"a"ce of oical sur!eilla"ce

de!ices

Securi. a"d Relaed Aci!iies Ac 2HHD Regulaes *A Securi. Pro!iders

Securi. a"d Relaed Aci!iies Regulaio"s 2HH Regulaes *A Securi. Pro!iders


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D++ ACCOUNTABI6ITY

T(e CITY NAME is reso"sile for e"suri"g (a CCTV Oeraio"s 6ill e re!ie6ed a""uall.su8ec o e!aluaio" o ide"if. 6(e(er is uroses are ei"g co%lied 6i( a"d 6(e(ero8eci!es are ei"g ac(ie!ed+

Resources co%%ied o CCTV Oeraio"s 6ill i"clude (e cos of i"dee"de" e!aluaio"s a"dulic disclosure ro!isio"s+

E!aluaio" of CCTV Oeraio"s 6ill i"clude) as a %i"i%u%,

a$ Assess%e" of is i%ac uo" cri%eB

$ Assess%e" of is i%ac o" "eig(ouri"g areasB

c$ Assess%e" o" is i%ac o" i%ro!i"g erceio"s of safe. a"d reduci"g :5ear ofCri%e: . %e%ers of (e ulic+

d$ T(e !ie6s of (e ulic o" (e oeraio" of (e CCTV rogra%B

e$ Co%lia"ce 6i( (e Code of Co"duc) roocols a"d sa"dard oerai"g roceduresBa"d

f$ *(e(er (e uroses for 6(ic( (e CCTV Oeraio" 6as esalis(ed sill e4is+

T(e resuls of e!aluaio"s 6ill e co"sidered for fuure %a"age%e" a"d fu"cio"i"g of CCTVOeraio"s+

D++ BREACES OF TE CODE OF CONDUCT

T(e CCTV Ma"age%e" a"d Oeraio"s Ma"ual (as ee" esalis(ed o address (e i"eressof all 6(o %a. e affeced . ulic CCTV sur!eilla"ce a"d 6ill "o e co"fi"ed o (e i"eressof (e CITY NAME or (e "eeds of (e Co%%u"i. Safe. a"d Cri%e Pre!e"io" Pla"+

Pri%e reso"siili. for e"suri"g (e Code of Co"duc is ad(ered o ress 6i( (e CITY NAME+T(is reso"siili. i"cludes e"suri"g (a reac(es of (e Code are i"!esigaed a"d re%edied o(e e4e" (a reac(es of (e Code are 6i(i" (e a%i of CITY NAME o6er o re%ed.+

Co%lai"s i" relaio" o a". asec of CCTV Oeraio"s %us e %ade i" 6rii"g o,

#1e C1ie- 2ecutive *--icer, CI# !AM, ADD'SS

CITY NAME 6ill cooerae 6i( (e i"!esigaio" of a". co%lia" aou (e CITY NAME CCTVOeraio"s co"duced . *+A+ Police or Cri%e a"d Corruio" Co%%issio"+

D+H+ -ANA8E-ENT FRA-EOR:

T(e CITY NAME (as i%le%e"ed a %a"age%e" fra%e6or=) "a%el. (e #COMMITTEENAME$ 6i( o!ersig( reso"siiliies for CCTV Oeraio"s+ T(e #COMMITTEE NAME$ 6ill%ai"ai" a %a"age%e" o!er!ie6 of CCTV Oeraio"s 6i( refere"ce o CCTV Polic. a"dProcedures) co%risi"g of,

a+ Polic. Sae%e"s

+ Code of Co"duc

c+ Code of Pracice

d+ Sa"dard Oerai"g Procedures a"d Guideli"es for CCTV S.se%s


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e+ E%erge"c. Call Ou Procedures

f+ Sur!eilla"ce Officer Posiio" 'escriio"

g+ Effeci!e a"d fair recrui%e" a"d selecio" racices for Au(orised Perso""el) 6(ic(i"clude %easures o e"sure (a (e selecio" rocess ro!ides for (oroug( !alidaio"

a"d suiaili. of ca"didaes a"d regular re!ie6s of (e suiaili. of Au(orisedPerso""el+

(+ Sur!eilla"ce Ce"re Rosers

i+ Ca%era Locaio"s a"d Nu%er lis

8+ Ca%era a"d Cri%e Ris= Assess%e"s

=+ CCTV Mai"e"a"ce a"d Relace%e" Progra%

D+21+ CO--UNITY SAFETY AND CRI-E PREVENTIONP6ANNIN8 AND CCTV OPERATIONS

T(e CCTV Oeraio" s(ould e ac="o6ledged i" sraegic cri%e re!e"io" la""i"g 6i( afocus o" %o"iori"g riori. cri%es) ro!idi"g =e. saisics o" cri%e re!e"io" i"iiai!es a"di"egrai"g s.se% desig") suc( as ca%era lace%e" a"d ac="o6ledgi"g e4isi"g ca%eraosiio"s) 6i( secific cri%e re!e"io" aroac(es or i"iiai!es+

T(e Ci. Na%e:s Co%%u"i. Safe. a"d Cri%e Pre!e"io" Pla" rioriies are,

SPCI& CI# !AM.s P'I*'I#IS 3HICH C*''LA# *' '&' #* CC#4*P'A#I*!S

D+22+ :EY RO6ES AND RESPONSIBI6ITIES

I" de!eloi"g (e CCTV Ma"age%e" a"d Oeraio"s Ma"ual) (e discree roles a"dreso"siiliies of (e CCTV s.se% o6"er) 'u. Sur!eilla"ce Officer) Au(orised Perso""el a"d(e olice %us e %ade e4lici+ T(e reso"siiliies of eac( s(ould i"clude (e follo6i"g,

D+22+2+ CITY NAME RESPONSI9ILITY

T(e CITY NAME is reso"sile for (e follo6i"g =e. fu"cio"s,

a$ esalis(i"g a"d c(airi"g a Co%%u"i. Safe. Co%%iee #COMMITTEE NAME$

$ de!eloi"g a Local Cri%e Pre!e"io" Pla" 6(ic( i"cororaes CCTV sraegies

c$ aoi"i"g a 'u. Sur!eilla"ce Officer o %a"age (e i%le%e"aio" a"d oeraio" ofCCTV

d$ i%le%e"i"g a co%re(e"si!e co"sulai!e rogra% 6i( usi"ess grous) i"di!iduals)go!er"%e" i"sru%e"aliies a"d orga"isaio"s) a"d culural;co%%u"i. grous affeced. (e rogra%

e$ i%le%e"i"g a co%%u"i. i"for%aio" rogra%

f$ fi"a"ci"g (e i%le%e"aio" a"d o"goi"g coss of CCTV+ T(is i"cludes a" i"dee"de"e!aluaio" of is effeci!e"ess

g$ aoi"i"g a securi. co"sula" or e"gi"eer o assis (e local cou"cil i" (e desig" ofa" aroriae CCTV %o"iori"g s.se% #if aroriae$

($ calli"g for e"ders for (e ro!isio" of CCTV e>ui%e"

i$ de!eloi"g) i%le%e"i"g a"d %o"iori"g (e audii"g rocedures for (e

i%le%e"aio" of CCTV as a cri%e re!e"io" sraeg.

8$ de!eloi"g a"d i%le%e"i"g a" effeci!e co%lai"s (a"dli"g %ec(a"is%


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=$ arra"gi"g for a" ouco%es e!aluaio" o e u"dera=e"+ A" i"dee"de" e!aluaio"s(ould e co"duced . a co"sula" 6i( rogra% e!aluaio" e4erise

l$ %o"iori"g (e effeci!e"ess of CCTV as ar of a cri%e re!e"io" sraeg.

%$ de!eloi"g) i" co"sulaio" 6i( o(er =e. sa=e(olders a"d (e CCTV Co%%iee) a

Code of Pracice) Proocols a"d Sa"dard Oerai"g Procedures 6i( o(er age"cies i"relaio" o (eir roles i" (e CCTV rogra%

"$ seleci"g aroriael. >ualified erso""el o i"sall a"d oerae CCTV

o$ ro!idi"g i"ducio"s a"d rai"i"g o saff i"!ol!ed i" oerai"g a"d 6or=i"g 6i( (eCCTV rogra%

$ e"suri"g (a all rele!a" aries co%l. 6i( (e Code of Pracice) Proocols a"dSa"dard Oerai"g Procedures

>$ fi"alisi"g secificaio"s a"d Sa"dard Oerai"g Procedures i" co"8u"cio" 6i(erso""el seleced o i"sall a"d oerae CCTV+

D+22+0+ *A POLICE RESPONSI9ILITY

T(e *A Police is "o reso"sile for fu"di"g or for (e oeraio" of (e CITY NAME:s CCTVOeraio"+ Police i"!ol!e%e" 6ill o"l. e o (e le!el (a is resources a"d rioriies allo6 a"d6ill e deer%i"ed . (e local Officer i" C(arge+ 3o6e!er) (e *A Police s(ould e co"suleda"d i"!ol!ed i" all (ases of (e rocess leadi"g o (e i"sallaio" a"d oeraio" of a sc(e%e)i"cludi"g ariciaio" o" (e COMMITTEE NAME a"d ariciaio" o" or aci"g i" a" ad!isor.caaci. o CCTV su-co%%iees) co"duci"g a cri%e assess%e" a"d deer%i"i"g e!aluaio"rocedures

T(ese Sa"dard Oerai"g Procedures se ou clearl. (e guideli"es a"d roocols forco%%u"icaio" 6i( (e olice a"d (e ro!isio"s i" lace for a" ade>uae a"d aroriaeolice reso"se o reored i"cide"s+ T(is 6ould i"clude (e earl. ide"ificaio" of e%ergi"gi"cide"s o faciliae (e i%el. i"iiaio" of olice reso"se+

T(e *A Police 6ill e reso"sile for,

a$ ro!idi"g i"for%aio" for a"d ad!ice o" (e cri%e assess%e"

$ ariciai"g i" (e Co%%u"i. Safe. a"d;or CCTV Co%%iee

c$ de!eloi"g) i" co"sulaio" 6i( (e CITY NAME (e Proocols a"d Sa"dard Oerai"gProcedures e6ee" olice a"d (e CITY NAME i" relaio" o (eir reseci!e roles i"accorda"ce 6i( (e MOU+

d$ rai"i"g local olice i" (eir reso"siiliies i" relaio" o (e CCTV Oeraio" as se oui" (e MOU

e$ e"suri"g olice officers co%l. 6i( (e Code of Co"duc a"d i" accorda"ce 6i( (eMOU

f$ ariciai"g i" (e e!aluaio" a"d %o"iori"g rocesses for (e CCTV Oeraio"

g$ deer%i"i"g (e aroriae le!el a"d riori. of reso"ses re>uired o i"cide"side"ified . (e CCTV ca%eras) accordi"g o a!ailale resources a"d e4isi"g rioriies+


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D+20+ DUTY SURVEI66ANCE OFFICER

T(e role a"d duies of (e 'u. Sur!eilla"ce Officer i"clude,

a$ 5or%ulae a"d i%le%e" CCTV Oeraio"al sraegies a"d allocae as=s a"d fu"cio"so Au(orised Perso""el) assu%i"g reso"siili. for e"suri"g (ese are efficie"l.erfor%ed i" a %a""er co"sise" 6i( (e CCTV Oeraio" o8eci!es+

$ Preare udge esi%aes for CCTV Oeraio"s o" a" a""ual asis) a"d e"sure (ecos effeci!e"ess of oeraio"s . regularl. re!ie6i"g e4e"diure a"d dereciaio")ro!idi"g aroriae reco%%e"daio"s o (e COMMITTEE NAME) as o a".correcio" %easures+

c$ Ac uo" a". 'elegaed Au(ori. o e"sure Cou"cil7s Policies a"d re>uire%e"s ofrele!a" saues are e4ercised a"d co%lied 6i(+ Reor o (e COMMITTEE NAME orrele!a" CITY NAME au(ori. o" (e re>uire%e" i" resec of ossile liigaio" oro(er legal acio"+

d$ Reor o (e COMMITTEE NAME o" a". sig"ifica" "eed for CCTV S.se%%odificaio"s or rocedures) 6(ere aroriae+

e$ Allocae a"d %odif.) 6(e" "ecessar.) sur!eilla"ce or %o"iori"g sc(edules i" resec oide"if.i"g olice i"ellige"ce) (o sos a"d ea= cri%e i%es) i%le%e"i"g effeci!esraegies o suor CCTV Oeraio"s i" reduci"g cri%e a"d a"i-social e(a!iour i"(ese a"d o(er areas+

f$ Regularl. liaise 6i( (e *A Police i" resec o recorded i"cide"s) re>uess forrecorded %aerial) cri%e saisics) ge"eral roule sos a"d o(er rele!a" %aers oe"sure (e aci!iies of (e CCTV Oeraio" co%le%e" Police rioriies+

g$ Liaise 6i( usi"ess a"d co%%u"i. grou rerese"ai!es o e"sure (eir securi."eeds are addressed a"d caered for 6(e"e!er ossile+

($ Ta=e a" aci!e ar i" i%ro!i"g (e effeci!e"ess of (e Co%%u"i. Safe. a"d Cri%ePre!e"io" Pla""i"g i" er%s of CCTV Oeraio"s+

i$ I%le%e" CCTV sur!eilla"ce sraegies o role% areas (roug(ou (e CITY NAME6(e" "ecessar.+

8$ 5re>ue"l. re!ie6 (e CCTV Ma"age%e" a"d Oeraio"s Ma"ual adoed i" resec o(e "eeds of (e CITY NAME a"d reco%%e"d c(a"ges 6(e" "ecessar.+

=$ ee areas of CCTV ec("olog.) racices a"d all i"roduced a%e"d%e"s o relaedlegislaio" a"d 6(ere "ecessar. i"roduce c(a"ges o %ai"ai" oeraio"al a"dlegislai!e co%lia"ce+

l$ Assu%e reso"siili. for (e CCTV Ma"age%e" Sreads(ee a"d %o"ior i"cide"

reors for correc co%leio" i" resec o "a%es) addresses) !e(icle descriio"s ifalicale ec+ a"d (a (e e!ide"ce oai"ed i" resec o eac( is of a sufficie" >uali.o suor rosecuio"s i" (e e!e" of co"esed %aers+

%$ Ac o" delegaed au(ori. i" co"8u"cio" 6i( (e release a"d desrucio" of recorded%aerial afer assessi"g (e e!ide"ce a!ailale a"d (e circu%sa"ces of (e %aer+

"$ Assu%e reso"siili. for e"suri"g co%lia"ce 6i( (e CCTV Code of Co"duc+

o$ Ac o" delegaed au(ori. o allo6 !isiors o access 'esig"aed Sur!eilla"ce Areas6(e" co"sidered aroriae or "ecessar.+

$ E"sure CCTV relaed co%lai"s) correso"de"ce a"d reors are effeci!el.i"!esigaed) reared a"d co%leed 6i(i" re>uired i%e fra%es+

>$ E"sure (a Au(orised Perso""el erfor% a a (ig( le!el (roug( (e de!elo%e")rai"i"g a"d %a"age%e" of CCTV Oeraio"s+


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r$ Rerese" a"d ro%oe CCTV Oeraio"s a"d (e i"eress of (e CITY NAME 6(e"re>uired o ae"d !arious %eei"gs) ulic foru%s or as a %e%er of a" ad!isor.grou+

s$ 5oser a (ig( sa"dard of ulic relaio"s i" suor of CCTV Oeraio"s+

D+20+2+ SUGGESTE' SELECTION CRITERIA

PREFERRED ESSENTIA6

'e%o"sraed e4erie"ce i" si%ilar role) a eriar. >ualificaio" i" a relaed field a"dor sufficie" %iddle- %a"age%e" e4erie"ce 6i( a local go!er"%e" or la6e"force%e" age"c.+

Aili. o (old a curre" Securi. Age"s Lice"se o" e(alf of (e CITY NAME

Pro!e" aili. o i"erre legislaio" a"d Local Go!er"%e" regulaio"s+ 3ig( le!el of 6rie" a"d reor 6rii"g s=ills+

Sou"d u"dersa"di"g a"d e4erie"ce of (e re>uire%e"s of (e @Rules ofE!ide"ce7+

Pro!e" decisio" %a=i"g aili.+

E4erie"ce i" i"!esigai!e ri"ciles a"d ec("i>ues+

3ig( le!el of a6are"ess of Occuaio"al 3eal( & Safe. issues i" a si%ilare"!iro"%e"+

E4e"si!e e4erie"ce i" %a"agi"g a large a"d di!erse ea%+

Pro!e" co%%u"icaio" a"d i"ererso"al relaio"s(i s=ills+

Co%uer lierac. 6i( Microsof ac=ages a"d dedicaed daa ases+

E4erie"ce i" sei"g o8eci!es a"d de!eloi"g sraegies+

Pro!e" aili. o uild effeci!e relaio"s(is) i"er"al a"d e4er"al+

PREFERRED DESIRAB6E

Local Go!er"%e" e4erie"ce

CCTV Oeraio"al e4erie"ce+

Securi. I"dusr. e4erie"ce+

La6 e"force%e" liaiso" e4erie"ce)


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D+2/+ -ONITORIN8@ REVIE AUDIT REPORTS

PROTOCO6SD+2/+2+ MONT3LY MONITORING AN' REPORTING

T(e CCTV Oeraio" Sreads(ee s(ould e rese"ed for re!ie6 i" a %o"(l. das(oard s.lereor o (e COMMITTEE NAME for a re!ie6 of (e follo6i"g,

a$ Sraegic O8eci!es are li"=ed 6i( clear udaed ouco%es+

$ Assess%e" of PI:s a"d re"ds+

c$ T(e "u%er a"d .e of i"cide"s reored+

d$ T(e "u%er of ca%eras oeraio"al !ersus oal "u%er of ca%erase$ CCTV S.se% fauls) .es a"d acceale reso"se i%efra%es

f$ Closel. %o"ior re"ds or si=es of aci!i.) suc( as oal "u%er of i"cide"s a"d searges for re!ie6 or riggers for re"d reso"se for (e follo6i"g %o"(+

g$ I"clude Mo"(l. S.se% real dollar !alue fro% (e %o"(l. Asse Regiserdereciaio"+

D+2/+0+ ANNUAL REVIE* AN' REPORTING

I" accorda"ce 6i( AS1D+2,011D Par /+F a reor s(ould e reared o" a" a""ual asis o

ro!ide i"for%aio" o" (e oeraio" a"d erfor%a"ce of (e CCTV s.se%+ E4ce 6(ere (ereis a legii%ae reaso" for "o"-disclosure or 6(ere resriced or classified . a go!er"%e"age"c.) (is reor s(ould e a ulic docu%e" a"d s(ould e %ade a!ailale . (e CITYNAME+

T(e CCTV Oeraio" Sreads(ee s(ould e rese"ed for re!ie6 i" a" a""ual das(oard s.lereor o (e COMMITTEE NAME for a re!ie6 of (e follo6i"g,

a$ Ac(ie!e%e" of Sraegic O8eci!es a"d lear"i"g ouco%es+

$ Accea"ce of PI:s a"d reco%%e"daio"s for roceedi"g 20 %o"(s+

c$ T(e "u%er a"d .e of i"cide"s reored a"d alig" o roceedi"g a""ual arges+

d$ CCTV S.se% fauls) .es a"d reco%%e"daio"s for roceedi"g 20 %o"(s+

e$ E!aluae re"ds or si=es of aci!i. (roug(ou (e .ear a"d se arges for re!ie6 orriggers for re"d reso"se for (e recedi"g 20 %o"(s+

f$ A""ual S.se% real dollar !alue a"d ro8eced dereciaio" for (e recedi"g 20%o"(s+

CCTV S.se% A""ual Reors s(ould e rese"ed 6i( a" E4ecui!e Su%%ar. a"d 6rie" 6i( a!ie6 of ei"g released o (e ulic o" (e CITY NAME 6esie+ T(e oics co!ered 6i(i" (ea""ual reor s(ould i"clude deails of (e follo6i"g,

a$ A descriio" of (e s.se% a"d (e geogra(ical area#s$ of oeraio"+

$ T(e s.se%7s olic. sae%e"+

c$ T(e urose a"d scoe of (e s.se%+d$ A". c(a"ges o (e oeraio" or %a"age%e" of (e CCTV s.se%+


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D+2+ PUB6IC AARENESS -EDIA -ANA8E-ENT

D+2+2+ CCTV SIGNAGE

T(e i%ora"ce of effeci!el. laci"g CCTV sig"age i" (e %o"iored area ca""o eu"deresi%aed+ Locaio") (eig( a"d e4isi"g !isual disracio"s are %a8or facors 6(ic(co"riue o (e effeci!e"ess of a sig" 6(e" i"salled+ CCTV sig"age s(ould e co"sidered oe a safe. orie"aed sig" a"d used for cri%e re!e"io" uroses+

Sig"age ca" la. a criical role i" a CCTV Oeraio"7s effeci!e"ess o" i"flue"ci"g e(a!ioura"d erceio"s of safe. 6i(i" (e ulic sace+ I is reco%%e"ded (a sig"s e ereced a allfor%al or (ig( raffic access oi"s 6i(i" (e %o"iored area a"d a eac( ca%era locaio"+ Sig"ss(ould e c(ec=ed regularl. for da%age or (ef+

As referred o i" AS1D+2,011D) Par 22) sig"age a all CCTV s.se% sie e"ries #as a%i"i%u%$ s(all co%l. 6i( (e alicale 5ederal) Sae a"d Terrior. Pri!ac. a"d Sur!eilla"ce

Legislaio" a"d s(all co%l. 6i( (e re>uire%e"s of AS 0/0+ 5or o(er e4a%les a"d (edisla. of %ulile (aKards) also refer o AS02D-0110+

I is i%ora" (a CCTV sig"age e i"salled i" osiio"s 6(ic( allo6 (e es ooru"i. ocaure (e ae"io" of edesria"s a"d (us i%ro!e safe. a"d cri%e ris= %a"age%e")(e"ce,

Sig"s s(ould e sied o i"for% (e ulic (a ca%eras are i" oeraio" a"d ro%oe eas.readaili.) i"cludi"g for (ose 6(o %a. e i"flue"ced . drugs or alco(ol+

Sig"s s(ould ide"if. CITY NAME as (e o6"er of (e CCTV S.se%+

Sig"s s(ould e %ou"ed as close as racical o a" adul7s li"e of sig(+ 5or a sa"di"gadul (is 6ill e aro4i%ael. F degrees u or do6" fro% a oi" 2F11%% ao!e (e

grou"d le!el i" fro" of (e oser!er #aro4i%ael. 211%% ao!e (e grou"d$+ Care s(ould e a=e" o e"sure (a sig"s are "o laced close o o(er u"relaed sig"s)

i+e+ "o safe. relaed) 6(ic( %a. li%i (e aili. for (e i"for%aio" o e rocessed a"du"dersood+ I" addiio") area access sig"age s(ould e locaed o e"courage (e ulic oread a"d recog"ise (e sig" a"d (erefore e laced a co"sise" locaio"s) 6(ereossile) for recog"iio" uroses+

D+2+0+ PU9LIC IN5ORMATION

T(e CITY NAME 6ill %a=e a!ailale (e follo6i"g %a"age%e" docu%e"s o" (e CITY NAME6esie) "a%el.,

2+ CCTV Polic. Sae%e"s0+ CCTV Code of Co"duc

/+ CCTV Code of Pracice

+ Co%lai" rocedures

Pulic i">uiries a"d co%lai"s i" relaio" o (e CITY NAME CCTV Oeraio" %us e %ade i"6rii"g o,

C1ie- 2ecutive *--icer, CI# !AM, ADD'SS


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D+2+/+ ME'IA MANAGEMENT

T(e CITY NAME (olds a ra"ge of ulic e!e"s (roug(ou (e .ear) as 6ell as) (e release of%edia aricles a"d "e6s sories+ A sc(edule of suiale sories a"d e!e"s) relaed o a"dco"sise" 6i( CCTV Oeraio" o8eci!es) %a. e co"sidered . (e COMMITTEE NAME oro%oe (e use a"d effeci!e"ess of CCTV Oeraio"s o ulic sa=e(olders+

T(e release of a". recorded %aerial o (e %edia 6ill e o"l. for (e uroses ro!ided .CCTV Polic. Sae%e" +0+

D+2F+ CCTV OPERATION ACCESS CONTRO6S

Access o Ds%nat& Su$)%llan* O0$at%on A$as6ill e resriced o Au(orised Perso""ela"d 6ill e roeced fro% u"au(orised access+

T(e CITY NAME 6ill i%le%e" (e follo6i"g,

2+ A re>uire%e" (a Au(orised Perso""el co"duci"g li!e sur!eilla"ce %us e lice"sed)>ualified a a suiale le!el o" aoi"%e" a"d e caale of %eei"g i"-ser!icerai"i"g re>uire%e"s+

0+ A rocedure 6(ic( %a=es lai" (a Au(orised Perso""el ris= discili"ar. roceedi"gs#i"cludi"g dis%issal$ if (e. reac( a". of (e ro!isio"s of (e Code Co"duc+

/+ A re>uire%e" of co"fide"iall. 6(ic( ca" e e"forced duri"g a"d afer er%i"aio" ofe%lo.%e"B a"d

+ Pla"s of %o"iori"g a"d suer!isio" (a e"sure co%lia"ce 6i( Sa"dard Oerai"gProcedures+

F+ P(.sical a"d rocedural arriers o e"sure (a access o 'esig"aed Sur!eilla"ceOeraio" Areas is resriced o oerai"g Au(orised Perso""el a"d (a 'esig"aedSur!eilla"ce Oeraio" Areas are roeced fro% u"au(orised access) e4ce asro!ided i" Par +H+

D+ T(e circu%sa"ces i" 6(ic( olice or o(er !isiors are ale o access 'esig"aedSur!eilla"ce Oeraio" Areas 6ill e carefull. co"rolled i" accorda"ce 6i( (e AccessProocols a"d Sa"dard Oerai"g Procedures) Par +H+

+ Access o 'esig"aed Sur!eilla"ce Oeraio" Areas 6ill e li%ied o CITY NAMEAu(orised Perso""el 6i( a defi"ed reso"siili.+

+ A regiser or audi rail %us e =e deaili"g all i"sa"ces of access o 'esig"aedSur!eilla"ce Oeraio" Areas+

D+2D+ CA-ERA -ANA8E-ENT

D+2D+2+ CAMERA SELECTION

Ca%eras s(ould e ris= assessed for (e ulic area:s e"!iro"%e"al a"d lig(i"g co"diio"s)%ou"i"g oio"s) (e .e of area aci!i. o e e4eced) (o6 fre>ue"l. i is o e %o"iored. oeraors) (e resoluio" a"d ree"io" of recorded i%age raes a"d (e @(o%e7 or @defaul7!ie6 sei"gs) rogra%%ed o aler 6i( c(a"ges i" area aci!i.+

5or PTJ ca%eras) (e @(o%e7 osiio" 6(e" se o a 6ide field of !ie6 %a. "o e (e %osaroriae+ 3a!i"g a desig"aed a"d o8eci!e urose for eac( ca%era a desig"aed i%es of

(e da.) i"cludi"g redefi"ed a"d @sc(eduled: fields of !ie6 6ill %a4i%ise s.se% erfor%a"cea"d %ee 6i( es racice+


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T(e selecio" crieria for eac( ca%era lace%e" a"d locaio" s(ould e docu%e"ed a"d (eeffeci!e"ess of (e i"sallaio" s(ould e %easurale a"d re!ie6ed a""uall.+ A" o8eci!e%easure%e" is (e ca%era7s urose) ei(er o detect, recogniseor identi-y+ T(e effeci!e"essof (e ca%era s(ould (erefore e fou"d o direcl. ariue o safe.) erceio" of safe.)co"rol of cri%e or assis Ci. or Area %a"age%e" fu"cio"s+ T(is desig" ase 6ill allo6

docu%e"ed desig") co%%issio"i"g) erfor%a"ce a"d %o"iori"g of eac( ca%era a"dsuse>ue"l.) (e 6(ole s.se%+

5or ulic sree sur!eilla"ce) all ca%eras s(ould e caale of ei"g a""ed) iled a"dKoo%ed #PTJ$ o e"ale effeci!e %o"iori"g a"d fuure roofi"g o acco%%odae areac(a"ges a"d de!elo%e" o!er i%e+

Eac( ca%era s(ould e (oused i" a !a"dal resisa") i"ed e"!iro"%e"al do%e) raed o IPDD)6(ic( o( roecs (e ca%era a"d e"sures (a (e ca%era iself) suc( as le"s direcio") is"o clearl. !isile or accessile fro% (e grou"d+

T(e locaio" of (e ca%eras s(ould e clearl. aare" o (e ulic 6i( CCTV Sig"age i" (ei%%ediae !ici"i. of eac( ca%era+

T(e CCTV S.se% s(ould e re!ie6ed a"d secified o e"sure %a4i%u% resoluio" a"d

icure >uali.+ A caial 6or=s rogra% s(ould e i"sigaed o e"sure (e %os u o daee>ui%e") aroriae o (e uroses of (e CCTV Oeraio"s) is used a"d i"cludes%o"iori"g e>ui%e" dereciaio") fauls a"d %ai"e"a"ce+

A relace%e" or ugrade rogra% ased o" s.se% !alue s(ould e i%le%e"ed for (eroceedi"g (ree #/$ o fi!e #F$ .ears+

D+2D+0+ CAMERA RIS ASSESSMENTS

AS;NJS /2111,011H, Ris= Ma"age%e" descries (o6 (e o8eci!es of a"al.sis are osearae acceale ris=s fro% %a8or ris=s+ Ris= a"al.sis i"!ol!es (e co"sideraio" of (esources of ris=) (eir co"se>ue"ces a"d (e li=eli(ood (a (ose co"se>ue"ces %a. occur+

I is i%ora" o recog"ise (o6 (e CCTV ca%era 6ill i"flue"ce (e co"se>ue"ces of a".aricular ris= e!e" 6(ic( 6ill i%ac i" differe" 6a.s 6i(i" (e arge area+ 5i"a"cial coss)erso"al (ar% #(.sical a"d s.c(ological$) legal co"se>ue"ces a"d da%age o reuaio" %a.all resul fro% a si"gle i"cide"+

A reli%i"ar. ca%era ris= e!aluaio" a Par 22 is ro!ided as a guide o"l.+ T(e ide"ified ris=ss(ould e ra"=ed ased o" a!ailale i"for%aio" a"d oi"io" . (e CITY NAME+

A cri%e a"d CCTV ris= 6or=s(o is reco%%e"ded a""uall. o accurael. e!aluae a"d ra"=ris=s i" li"e 6i( curre" cri%e re!e"io" sraeg. a"d o8eci!es+ Cri%e ris=s s(ould e raed i"accorda"ce 6i( (e Co%%u"i. Safe. a"d Cri%e Pre!e"io" Pla" rioriies+

D+2D+/+ CONTROL AN' OPERATION O5 CAMERAS

FIED CA-ERAS

5i4ed ca%eras s(ould e seleced for defi"ed fields of !ie6 6(ic( (a!e a desig"aed a"ddefi"ed urose) ei(er o deec) recog"ise or ide"if.+ Refer o (e *A CCTV Guideli"es fordeailed i"for%aio" o" fi4ed ca%eras+

CONTRO6 OF PT CA-ERAS

T(e oeraio" a"d use of ca%eras 6ill e i" accorda"ce 6i( (e Code of Co"duc) Code ofPracice) a"d Sa"dard Oerai"g Procedures+

Ca%eras 6ill "o e used o loo= i"o or %o"ior ad8ace" or "ear. re%ises or uildi"gs)

u"less i is e4licil. for follo6i"g #i" real i%e$ aricia"s i" a :siuaio" of co"cer":) 6(ic(origi"aed i" (e ulic do%ai"+


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A". %isuse is o e reaed as a reac( of (e Code a"d su8ec o discili"ar. acio"+

No audio 6ill e recorded i" ulic laces+

O"l. Au(orised Perso""el 6ill (a!e access o ca%era oerai"g co"rols

All Au(orised Perso""el 6ill e %ade a6are (a recordi"gs are su8ec o roui"e audi a"d(e. %a. e re>uired o 8usif. (eir i"eres i" a aricular %e%er of (e ulic or re%ises+

D+2D++ MAINTAININGCAMERA OPERATIONS

A a". i%e) CCTV Ma"age%e" s(ould ro!ide a" o!er!ie6 of (e CCTV Oeraio") as follo6s,

2+ Mai"e"a"ce of CCTV recordi"g e>ui%e" i" a full. fu"cio"al 6or=i"g orderB

0+ Mai"e"a"ce of clear) recorded !isio" fro% eac( ca%era a all i%es 6i( records ofdo6" i%es+

/+ Mo"iori"g for osrucio"s #foliage) u%rella7s) sree rees a"d sig"age$ a"d reor o"

rea%e"s agai"s osrucio"sB+ E"suri"g a". e>ui%e" faul is recorded a"d ae"ded o i" (e s(ores ossile i%e

fra%eB

F+ E"suri"g all Au(orised Perso""el co"ac liss are udaed a"d curre"B

D+2D+F+ CCTV MONITORING GUI'ELINES

CCTV Oeraio" 'u. Sur!eilla"ce Officer s(ould recei!e Graffii I"secio" Mo"(l. Reors) orsi%ilar) for disse%i"aio" o CCTV Au(orised Perso""el a"d co%ariso" o recordedoser!aio"s) graffii (osos a"d re"ds of aci!i.+ Addiio"all.) (ese reors 6ould e ofarolli"g olice i"eres+

CITY NAME s(ould ulis( referred edesria" 6al=i"g roues for arge area usi"ess radersa"d saff+ T(e %o"iori"g of (ese referred roues s(ould e co"fir%ed i" CCTV Sur!eilla"ceReors a"d for li!e %o"iori"g) a dedicaed oeraor s(ould e assig"ed o roaci!el. %o"ioredesria" 6al=i"g roues duri"g desig"aed i%es or (ig( ris= eriods+

E"(a"ced Lig(i"g a"d CCTV sig"age i" (ese areas 6ould also co"riue o edesria" safe.+

Ve(icle %o!e%e" 6i(i" (e arge area s(ould e aci!el. %o"iored 6i( aricular focus o"susicious !e(icles a"d reori"g (ese aci!iies o olice+ Paricular ae"io" %a. e %ade of!e(icles colleci"g lo"e fe%ales duri"g (ig( ris= i%es suc( as lae o" 5rida. a"d Saurda.e!e"i"gs+ Nor%al sur!eilla"ce oeraio"s s(ould %o"ior agai"s raffic co"gesio") accide"sa"d rea= do6"s+ I"cide"s deeced a"d reso"ded o s(ould e recorded i" %o"(l. saisics+

5or fur(er i"for%aio" o" li!e CCTV %o"iori"g) refer o Par 20, Researc( Pulicaio"s+

D+2D+D+ RECOR'E' MATERIAL

T(e ree"io" of a"d access o recorded %aerial 6ill e o"l. for (e uroses ro!ided . (eCode of Pracice a"d rerie!ed a"d reaed i" accorda"ce 6i( (e Code of Co"duc+

Recorded %aerial 6ill e reai"ed for /2 da.s u"less (e. are re>uired i" relaio" o (ei"!esigaio" of cri%e or for cour roceedi"gs+

Re%"a" recorded %aerial 6ill e urged follo6i"g /2 da.s+

Access o a"d use of recorded %aerial a"d (oogra(s 6ill o"l. a=e lace,

o i" co%lia"ce 6i( (e "eeds of olice i" co""ecio" 6i( (e i"!esigaio" of cri%eB or


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o if "ecessar. for (e urose of legal roceedi"gs+

Recorded %aerial a"d (oogra(s 6ill "o e sold or used for co%%ercial uroses or (ero!isio" of e"erai"%e"+ Suc( racice 6ill e a reac( of (e Code of Co"duc a"d su8ec odis%issal roceedi"gs+

T(e s(o6i"g of recorded %aerial o (e ulic 6ill e allo6ed o"l. i" accorda"ce 6i( (e ulica"d %edia %a"age%e" olic. or i" accorda"ce 6i( (e "eeds of (e olice i" co""ecio" 6i((e i"!esigaio" of cri%e or i" a". o(er circu%sa"ces 8usified a"d au(orised . la6+ T(eCEO %us for%all. aro!e a". suc( acio"+

Use of recorded %aerial . (e %edia s(ould o"l. occur o gai" ulic i"for%aio" 6i( reseco (e ide"i. of a erso";s 6a"ed i" co""ecio" 6i( a cri%i"al i"!esigaio"+ Su8ec o (eco"curre"ce of (e Police) (e CEO %a. aro!e suc( releases+ I" suc( case (e recog"isalec(aracerisics of o(er eole i" (e fooage s(all e oscured+

Aroriae securi. %easures a"d audi rails 6ill e esalis(ed agai"s u"au(orised access)aleraio") disclosure) accide"al loss or i"ad!ere" desrucio" of recorded %aerial+

Recorded %aerial 6ill e reaed accordi"g o defi"ed rocedures a"d audi rails o e"sure

co"i"ui. of e!ide"ce+

D+2D++ CONTACT *IT3 POLICE

Co"ac relaed o CCTV Oeraio"s e6ee" CITY NAME Au(orised Perso""el a"d (e *+A+Police 6ill e co"duced sricl. i" accorda"ce 6i( (e Code of Co"duc a"d Code of Pracice+

Police officers 6ill "o e er%ied o re%o!e a". recorded %aerial) oerae CCTV e>ui%e"or (a!e co"ac 6i( recorded %aerial a a". i%e u"less u"der (e er%s of (is Code ofPracice) (e Proocols or Sa"dard Oerai"g Procedures or secified i" a" MOU or follo6i"g(e e4ecuio" of a searc( 6arra" or o(er rele!a") la6ful rocess+

A". c(a"ge i" e4isi"g arra"ge%e"s for *+A+ Police co"ac 6i( a"d use of (e CCTVOeraio"s 6ill a%ou" o a %a8or c(a"ge o (e Code of Pracice a"d %us e agreed o . (eCITY NAME i" accorda"ce 6i( (e Code of Pracice efore ei"g i%le%e"ed+

A". i"!ol!e%e" i" CCTV Oeraio"s . *+A+ Police 6ill e docu%e"ed . (e CITY NAMEa"d 6ill e su8ec o re!ie6 or audi+


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. CCTV STAN'AR' OPERATING PROCE'URES

+2+ INTRODUCTIONT(ese Sa"dard Oerai"g Procedures #SOPs$ ro!ides a" i"iial fra%e6or= for (eesalis(%e" of ailored rocedures secific o (e CCTV Oeraio"s i%le%e"ed . (e CITYNAME+ T(e o8eci!es of (e SOPs are,

a$ To ro!ide erso""el 6i( all (e safe.) (eal() e"!iro"%e"al a"d oeraio"ali"for%aio" "ecessar. o erfor% (eir roles a"d reso"siiliies roerl.+

$ To e"sure (a CCTV Oeraio"s are erfor%ed co"sise"l. o %ai"ai" >uali. co"rolof rocesses a"d recorded %aerial+

c$ To e"sure (a CCTV Oeraio"s co"i"ue 6i( %i"i%al disruio" a"d are co"duced oa rescried sa"dard+

d$ To e"sure (a a". s.se% failures or fauls are deeced a"d reso"ded o efficie"l.a"d recified as soo" as ossile

e$ To e"sure (a aro!ed rocedures are follo6ed i" co%lia"ce 6i( CITY NAME a"dlegislai!e re>uire%e"s+

+0+ CCTV -ANA8E-ENT SPREADSEET

T(e CITY NAME 'u. Sur!eilla"ce Officer s(all record all re>uess for recorded %aerial) all%aerial coied) "u%er of sur!eilla"ce (ours) s.se% fauls a"d %ai"e"a"ce) a"d access o'esig"aed Sur!eilla"ce Areas+

T(e CCTV Ma"age%e" Sreads(ee s(all e =e i" a secure locaio" a"d s(all "o e alered

or (a!e i"for%aio" re%o!ed a a". i%e 6i(ou (e aro!al of (e 'u. Sur!eilla"ce Officer+

5re>ue" e4c(a"ge of i"for%aio" e6ee" *A Police a"d (e CITY NAME is o e "oed a"drecorded su8eci!el.+ T(e rai"g of (e relaio"s(i . o( sa=e(olders 6ill e co"sidered a=e. erfor%a"ce i"dicaor+

E!aluaio" resuls s(ould e %ade ulic a"d (e co%%u"i. co"suled as o 6(e(er or "o (erogra% s(ould co"i"ue+

E!aluaio" reors s(ould e for6arded o (e Coordi"aor of (e *A Police 9lue IRIS Progra%+T(e *A Police %a. re!ie6 (e reors a"d use (e% o ro!ide ad!ice o cou"cils aoue!aluai"g (e effeci!e"ess of CCTV) across (e sae+

+/+ -AINTAININ8 CO-P6IANCE AND 6OCA68OVERN-ENT BEST PRACTICE

+/+2+ REVIE*

T(ese rocedures s(all e re!ie6ed a""uall. a"d a" a""ual reor o" =e. erfor%a"cei"dicaors su%ied o (e C(ief E4ecui!e Officer a"d Coordi"aor of (e *A 9lue IRISProgra%+

+/+0+ AU'ITS

I is esse"ial (a (e co%%u"i. (a!e co"fide"ce i" (e CITY NAME:s use of CCTV ec("olog.+Local cou"cils %us regularl. audi co%lia"ce 6i( legislaio" a"d sa"dards+ I" addiio" oaudis) all logs of oser!aio"s a"d aci!i. s(ould e regularl. scrui"ised . (e CITY NAME+


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Local cou"cils s(ould arra"ge for a" i"dee"de" audi o e carried ou+ Local cou"cils s(ouldco%l. 6i( a". la6ful rocess+ Local cou"cils s(ould also i"for% (e ulic aou (o6 (e. ca"oai" access o (e resuls of a". audis+ T(e resuls of audis s(ould e i"cluded i" for%ale!aluaio" reors+ O(er %ec(a"is%s for a" i"dee"de" s.se% of %o"iori"g %ig( eco"sidered) suc( as esalis(i"g a" audi co%%iee 6i( rerese"aio" fro% i"dee"de"

odies 6i( "o !esed i"eres i" (e sc(e%e+ T(is od. s(ould ro!ide regular reors o (eCOMMITTEE NAME+

+/+/+ INCI'ENT REPORTING AN' SYSTEM ANALYSIS

A" i"cide" reori"g a"d a"al.sis s.se% s(ould e i"cluded i" (e CCTV i"iiai!e+ Ideall. (es.se% s(ould e co%uerised (roug( a" aroriae sof6are rogra%) as (is 6ould %a=e%o"iori"g a"d e!aluaio" of (e s.se% easier (a" colleci"g a"d a"al.si"g i"for%aio" fro% a%a"ual s.se%+ T(e reori"g s.se% s(ould e caale of recordi"g,

a$ .e of i"cide" #accordi"g o defi"ed offe"ce caegories$ %o"iored a"d o 6(ic( areso"se 6as %ade

$ dae) i%e a"d locaio" of (e i"cide"

c$ reso"se a=e") i"cludi"g 6(o %ade (e reso"se #i+e+ so%e i"cide"s 6ill re>uire areso"se fro% olice 6(ile o(ers 6ould e (e reso"siili. of local cou"cils7 saff oro(er e%erge"c. ser!ices$

d$ resul of (e reso"se #i+e+ arres) cauio") ec+$+

I is i%erai!e (a a". reori"g s.se% does "o i"clude i"for%aio" i" 6(ic( i"di!iduals ca"e ide"ified+

+/++ COMPLAINTS 3AN'LING

*(ere!er a co%lai" i"dicaes (a a" i"for%aio" ri!ac. securi. ri"cile (as ee"reac(ed) (e CITY NAME %us co"duc a" i"er"al re!ie6) suse>ue"l. re!ie6ale . asauor. od. or i"dee"de" (ird ar.+

Co%lai"s 6(ic( do "o i"dicae a reac( of (e Priv$cy Act 5677 ca" e (a"dled i" (e%a""er se ou . (e CITY NAME:s co%lai"s (a"dli"g racice+

I%ora" co%o"e"s of a co%lai"s (a"dli"g %ec(a"is% for effeci!el. deali"g 6i(co%lai"s regardi"g CCTV i"clude (e follo6i"g,

a$ ro!idi"g all grous i" (e co%%u"i. 6i( i"for%aio" aou (e rocedure for %a=i"g aco%lai"+ I is sro"gl. reco%%e"ded (a (is i"for%aio" e ro!ided i" aroriaeco%%u"i. la"guages

$ (ere s(ould e a s.se% for =eei"g (e co%lai"a" i"for%ed of 6(a is (ae"i"g

c$ sraegies s(ould e u i" lace o re!e" occurre"ce of (e role%s ide"ified .co%lai"s+d$ Cou"cils %ig( also co"sider (e follo6i"g ulicaio"s i" de!eloi"g a"d i%le%e"i"g

a" effeci!e co%lai"s (a"dli"g %ec(a"is% i" relaio" o CCTV,e$ Ausralia" Sa"dard Co%lai"s 3a"dli"g AS 0DH 2HHF+ T(is ulicaio" is

a!ailale fro% Sa"dards Ausralia) ele(o"e 2/11 DFDD

++CONSISTENCY OF OPERATIONS AND SURVEI66ANCE OURS

Acual sur!eilla"ce (ours %a. !ar.) %o"( o %o"() a"d are i"flue"ced . olice oeraio"s)"u%er of i"cide"s a"d saffi"g le!els+ T(e aci!i. i" (e %o"iored area 6ill also c(a"ge eac(da. of (e 6ee= a"d 6ill e fur(er i"flue"ced . 5rida. a"d Saurda. "ig( alco(ol relaed

e"erai"%e") lae "ig( reail s(oi"g+ uieer i%es s(ould e used o erfor% s.se% a"dca%era c(ec=s) as 6ell as ge"eral (ouse=eei"g+


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Mai"ai" a co"sise" "u%er of acual sur!eilla"ce (ours eac( %o"( a"d %i"i%ise los i%e(roug( closel. %o"iori"g re"ds i" sic= lea!e a"d o!eri%e+ Acual sur!eilla"ce (oursco"duced s(ould e a =e. erfor%a"ce i"dicaor+

3ours of CCTV Oeraio" s(ould e calculaed ased o" (e "u%er of ca%eras oerai"g o" a0 (our asis+ A". s.se% or ca%era do6"i%es 6ill reduce (e oal "u%er of (ours+ 3ours ofoeraio" s(ould reored i" (e Mo"(l. Reors a"d %o"iored for faul re"ds+

5or %o"iored s.se%s) erso""el sic= lea!e) a""ual lea!e a"d o!eri%e s(ould e closel.re!ie6ed as deer%i"ed . (e 'u. Sur!eilla"ce Officer+ A". i"crease or si=es i" sic= lea!e%a. cause a correso"di"g i"crease i" o!eri%e or reducio" i" sur!eilla"ce (ours+ T(erefore) a(eal(. 6or=lace s(ould e ro%oed a"d aci!el. e"couraged+

S%o=i"g . saff s(ould e aci!el. discouraged a"d seaso"al flu i"8ecio"s s(ould e ro!ideda"d saff s(ould "o ae"d 6or= if feeli"g u"6ell+

T(e sa"dard (ours of sur!eilla"ce oeraio" ca" e calculaed ased o" (e "u%er of 5TEosiio"s oerai"g o" a 6ee=l. asis+ Los i%e e!e"uaes fro% sic= lea!e) a""ual lea!e)accrued lea!e) seco"d%e") rai"i"g) cour duies) !aca"cies a"d su"dr. duies+ T(e "u%er oflos (ours 6ill !ar. %o"( o %o"(+ Careful %a"age%e" of los i%e is re>uired o %ai"ai"

co"sise" (ours of li!e sur!eilla"ce+

+F+ AUTORISED PERSONNE6 SE6ECTION ANDRECRUIT-ENT

All Au(orised Perso""el assig"ed o sur!eilla"ce oeraio"s %us e dul. au(orised . (eCITY NAME o u"dera=e defi"ed roles+

All CITY NAME Au(orised Perso""el s(all (a!e a olice cleara"ce cerificae+

All Au(orised Perso""el s(all follo6 (ese rocedures a all i%esB

All Au(orised Perso""el s(all sig" (e aro!ed Code of Co"duc a""uall.BT(e e%lo.%e" of Au(orised Perso""el 6ill co%l. 6i( all rele!a" CITY NAME olicies a"di" accorda"ce 6i( rele!a" i"dusrial a6ards a"d legislaio") i"cludi"g e>ual ooru"i. a"doccuaio"al (eal( a"d safe.+

T(e CITY NAME 6ill e"sure (a (e selecio" rocess ro!ides for (oroug( !alidaio" of (esuiaili. of ca"didaes o 6or= i" a CCTV Oeraio"s e"!iro"%e"+

CITY NAME Au(orised Perso""el 6ill e su8ec o discili"ar. roceedi"gs i" (e e!e" ofacio"s (a do "o co%l. 6i( (e co"diio"s of (e Code of Co"duc+ *(ere i is ro!ed (aerso""el (a!e reac(ed a". of (e co"diio"s of (e Code of Co"duc) (ese erso""el 6ill "oe er%ied o access o 'esig"aed Sur!eilla"ce Areas+ I" aroriae circu%sa"ces) (eCITY NAME reser!es (e rig( o er%i"ae e%lo.%e"+ T(ese co"diio"s 6ill e deailed i" alle%lo.%e" co"racs+

T(e 'u. Sur!eilla"ce Officer 6ill e"sure (a all Au(orised Perso""el are riefed o" (eir rolesa"d reso"siiliies ursua" o (e CCTV Ma"age%e" a"d Oeraio"s Ma"ual+ T(e 'u.Sur!eilla"ce Officer 6ill e"sure all !isiors are riefed regardi"g (e re>uire%e"s of (e Code ofCo"duc+

T(e 'u. Sur!eilla"ce Officer 6ill ro!ide a for%al i"ducio" o recruied Au(orised Perso""elo" CCTV Oeraio"s a"d (e CCTV Ma"age%e" a"d Oeraio"s Ma"ual T(e i"ducio" 6ill ero!ided efore "e6 erso""el co%%e"ce 6or=+

Au(orised Perso""el assig"ed o Mo"iori"g a"d Co"rol Roo%s for (e urose of li!esur!eilla"ce s(ould %ee (e re>uire%e"s of Secio" 01 of (e Security $nd 'el$ted ActivitiesAct 5668+

Perso""el assig"ed o erfor% li!e sur!eilla"ce %us e rai"ed a"d >ualified i" (e use ofsur!eilla"ce e>ui%e" a"d (e reso"siiliies re>uired+


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-on%to$%n an& Cont$ol Roo/ sta++ t$a%n%n

Eac( roseci!e erso""el as=ed 6i( li!e sur!eilla"ce duies %us e rai"ed a"d esed i",

a$ use a"d co"rol of ca%era %a"age%e" s.se%s$ use a"d co"rol of recordi"g s.se%s

c$ ide"ificaio" a"d redicio" of cri%e a"d siuaio"s of co"cer" or i"eres

d$ fa%iliari. 6i( (e local area a"d ca%era fields of !ie6

e$ ="o6ledge of ide"ified oe"ial roule or :(o: sos

f$ olice olic. a"d rocedures relai"g o i"cide" a"d e%erge"c. reso"se) recordi"g ofi"for%aio") e4(ii (a"dli"g a"d i"cide" reori"g

g$ accou"aili. a"d co"fide"iali.

($ ri!ac.+

T(e CITY NAME 6ill ado a"d i"egrae oeraor co%ee"cies "eeded o carr. ou roleseffeci!el.+ T(e CITY NAME %a. refer o (e Co%ee"cies a"d C(ec=lis ro!ided . C 'iffle.a"d E *allace) CCTV, Ma=i"g I *or=@ Trai"i"g Pracices 5or CCTV Oeraors) Police Scie"ific'e!elo%e" 9ra"c() 3o%e Office Police Polic. 'irecorae Pulicaio" H;H #Li"=3ere$+

+H+ DESI8NATED SURVEI66ANCE AREA -ONITORIN8 AND CONTRO6 ROO-S

A**ss to an& s*u$%t( o+ -on%to$%n o$ Cont$ol Roo/s

2+ Access o (e Co"rol Ce"re %o"iori"g roo% s(ould e resriced o au(orised %o"ior

oeraors a"d au(orised erso"s i"!ol!ed 6i( (e %a"age%e" of (e CCTV s.se%+

0+ Procedures co"cer"i"g !isiors o (e %o"iori"g roo% s(ould i"clude,

a+ Paries 6(o 6ill "o e gra"ed access

+ T(e rocess for see=i"g a"d gra"i"g access fro% (e 'u. Sur!eilla"ce Officer+

c+ T(e circu%sa"ces u"der 6(ic( access 6ill e gra"ed

d+ *(a le!el of access !isiors 6ill e gra"ed

e+ 3o6 !isiors 6ill e suer!ised a"d . 6(o%+

/+ Mo"iors disla.i"g ulic sace sur!eilla"ce %us "o e locaed i" suc( a osiio" as6ould e"ale ulic !ie6 or o u"au(orised CITY NAME erso""el+

+ T(e CCTV Ma"age%e" Sreads(ee s(ould e used o record (e i%es li!esur!eilla"ce is co"duced a"d . 6(o%+

F+ A regiser) suc( as a Visiors 9oo= s(ould e %ai"ai"ed o record (e "a%e)orga"isaio" a"d le"g( of !isi of a". erso" e"eri"g a %o"iori"g or co"rol roo%+

D+ A as=ed oeraor %us al6a.s e rese" duri"g (e oeraio" of (e %o"iors+ If (e%o"iors are o e lef u"ae"ded . a as=ed officer) (e %o"iori"g roo% is o esecured agai"s u"au(orised e"r.+

Local olice s(ould e co"suled regularl.) referal. dail.) o ad!ise a"d guide oeraors o"6(a .e of i"for%aio" (e. re>uire fro% li!e sur!eilla"ce) 6(e" reori"g i"cide"s a"d (e.es of i"cide"s o 6(ic( a olice reso"se 6ill e co"sidered aroriae+ T(is i"for%aio"

a"d lear"i"g ouco%es s(ould e i"roduced o CITY NAME CCTV Oeraio" rai"i"g+
http://scienceandresearch.homeoffice.gov.uk/http://scienceandresearch.homeoffice.gov.uk/http://scienceandresearch.homeoffice.gov.uk/


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+21+ SURVEI66ANCE OPERATIONS AND ROSTERS

Li!e sur!eilla"ce oeraio"s s(ould e guided . 6ee=l. or for"ig(l. rosers o e"sureAu(orised Perso""el are a!ailale a"d a6are of (eir reso"siiliies+

A Sur!eilla"ce Officer Posiio" 'escriio" s(ould e de!eloed o ro!ide =e. duies a"dreso"siiliies) %a"age%e" roocols) e4e" of au(ori. a"d selecio" crieria+ To %ai"ai" 0(our oeraio"s for Sur!eilla"ce Ce"res) erso""el 6ill co"sis of (e follo6i"g osiio"s,

S(if Suer!isor

5ull i%e Oeraor#s$

T(e CITY NAME s(ould see= ou o(er CCTV Oeraio"s for %a"age%e" a"d oeraio"alco%ariso"s a"d for (e ide"ificaio" of lear"i"g ooru"iies a"d e"c(%ar=i"g of racicesa"d i"iiai!es i"roduced+

A %a8ori. of local go!er"%e" CCTV i"sallaio"s are desig"ed o focus ri%aril. o" cri%ere!e"io" a"d co%%u"i. safe. co"sideraio"s+ T(ere is ra"ge of s.se% a"d %o"iori"gara%eers) i"cludi"g (e use of ) 21 a"d 20 (our s(ifs+ T(ere is co"sise"c. i" a %i"i%u% ofse!e" #$ da. fooage ree"io" a 0F 5PS 6i( u o /2 da.s ree"io"+ Saff le!els 6ill !ar. ua %i"i%u% of 6o oeraors s(ould e allocaed for eac( s(if+

Oeraio" coss dee"d o" a "u%er of facors) u 0 (our %o"iori"g is (e %os sig"ifica"e4e"se+ T(e e4e"se of e%lo.i"g saff o %o"ior (e s.se% ge"erall. accou"s for as %uc(as 1 er ce" of o!erall o"goi"g coss+

+22+ SURVEI66ANCE DUTIES AND TAS:IN8

+22+2+ OVERVIE* O5 OPERATOR 5UNCTIONS

T(e ad!a"age of a %o"iored s.se% is (e aili. o co"i"uall. %o"ior a" area for a"

e4e"ded eriod or easil. co"duc fre>ue" or o"goi"g searc(es) re!e"i"g (e "eed o allocae!aluale arol i%e searc(i"g a" area 6(ere (e arge is deer%i"ed "o o e+

CCTV Oeraors 6ill oser!e a 6ide ra"ge of i"cide"s of i"eres) eac( da.+ A"i-sociale(a!iour #arress) disorderl. co"duc) dru"=e""ess) fig(s a"d sree;ar= dri"=i"g$ %a.accou" for (e %a8ori. of oser!ed aci!i.+

T(e CCTV Oeraors %a. e used for as=s 6(ic( i"clude %o"iori"g la"d use aci!i.) locaio"sa"d i"di!iduals) usi"g (e CCTV ca%era "e6or= o searc( for erso"s of i"eres) %issi"gerso"s) susec !e(icles a"d %o"iori"g reso"se aci!iies of olice) a%ula"ce) ra"gers a"do(er ser!ices+ CCTV %a. e used o %o"ior eole lea!i"g lice"sed re%ises) eseciall. aclosi"g i%e) o searc( for !e(icles a"d eole i"!ol!ed i" i"cide"s a"d o %o"ior eolere!iousl. deal 6i( . olice+

CCTV acs as a !irual ac=u o olice) (a!i"g (e CCTV Oeraor %o"ior (e% i" oe"iall.da"gerous siuaio"s+ T(e ele!aed !ie6oi" of (e ca%eras a"d (e 6ider !ie6i"g area allo6s(e Oeraor o see aci!iies (a could "o e see" . arol officers a grou"d le!el+ *(ile ica""o ro!ide (e i%%ediae (.sical assisa"ce) usi"g (e CCTV (is 6a. is a" i"!alualeresource %a"age%e" ool+

A" i"cide" ca" e !ie6ed a"d recorded ofe" efore a cri%i"al offe"ce (as occurred+ E!e"6(e" (e i"cide" is "o i"iiall. oser!ed . (e Oeraor) (e i"cide" ca" e !ie6ed a"drecorded 6(ils ae"di"g olice are aroac(i"g+ T(is 6ill e"ale officers o >uic=l. deal 6i((e i"cide" as (e ri%ar. offe"ders ca" e ide"ified a"d i"for%aio" o" (e e!e"s co"!e.ed. radio or ele(o"e+

T(e CCTV S.se% %a. also e uilised o ga(er i"for%aio" duri"g olice oeraio"s+ T(eCCTV Oeraors s(ould (a!e (e aili. o Koo% i" o" !e(icle regisraio" laes) ide"if.i"g%ar=s or sig"age o" !e(icles a"d %os i%ora"l. faces for ide"ificaio"+ I is a recog"ised6ea="ess of oe" sree CCTV "e6or=s 6orld6ide (a i is e4re%el. difficul o ide"if. eole


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fro% ca%era fooage+ T(is is due o (e locaio" of ca%eras #usuall. 6ell ao!e face le!el$)resoluio" a"d e"!iro"%e"al facors+ E!e" (e es fooage is o"l. useful if so%eo"e #usuall. aolice officer$ ="o6s 6(o (e erso" of i"eres is+ Mo"iori"g does "o o!erco%e all of (eec("ological issues u does allo6 !ideo caure a"d a %ore effeci!e reso"se+ I isco"sideral. easier for olice o ide"if. a !ideo i%age if (e. are also i" i a"d (a!e oai"ed

(e erso"s ide"ificaio"+

+22+0+ RECOMMEN'E' SURVEILLANCE PROCE'URES

I"roduce Tas= Orie"aed 'uies o eac( Oeraor er s(if o co%lee a"d reor o" 6i(i"cide" oser!aio"s) ge"eral "oaio"s a"d 6ee=l. re!ie6s+ A %a8ori. of (ese as=s 6ill eco"duced roui"el. u 6i(ou desig"aed reso"siili. o i"di!idual oeraors) (ere 6ill e alac= of accou"aili.+ Co%ariso"s of resuls %a. e used o assis i" re!ie6i"g oeraorroduci!i.) i"ellige"ce for olice or %ai"e"a"ce re>uire%e"s) rai"i"g a"d de!elo%e") a"d%o"(l. %a"age%e" reors+ Tas=s s(ould i"clude,

Call a"d Alar% Reso"se

Lig(i"g C(ec=s a"d reori"g

S.se% a"d Ca%era C(ec=s a"d reori"g

Graffii 3o So Mo"iori"g

Ra"do% a"d Se>ue"ce Parols of 3o Sos or Pedesria" areas) Traders a"d o(ers as"o%i"aed+

+22+/+ LIVE SURVEILLANCE 'UTIES

T(e follo6i"g rocedures are o e ad(ered o . %o"ior oeraors rosered for li!e sur!eilla"cedu.,

a$ Mo"ior oeraors %us ac 6i( (e u%os roi. a"d i" accorda"ce 6i( (e Code ofCo"duc+

$ T(e rac=i"g or Koo%i"g i" o" a". %e%er of (e ulic s(all "o e do"e i" agrauious or u"reaso"ale %a""er+ All oeraors s(ould e %ade a6are) as a %aer ofcourse) (a (eir ca%era oeraio" %a. e audied a"d (a (e. %a. e called uo" osaisf. (eir i"eres i" a %e%er of (e ulic+ Me%ers of (e ulic goi"g aou (eirla6ful usi"ess s(all "o e (e su8ec of u"due) u"e(ical or illegal sur!eilla"ce 6i(due co"sideraio" o (e Priv$cy Act 5677 a"d Surveill$nce Devices Act 5667+

c$ 'uri"g ge"eral sur!eilla"ce) oeraors s(all "o allo6 ca%eras o !ie6 i"o ri!aere%ises+ Pri!ae re%ises %a. co%e i"o !ie6 as ar of a 6ide a"gle or lo"g s(o oras a ca%era is a""i"g as (e%+

d$ A" oeraor %a. allo6 a ri!ae re%ises o re%ai" i" !ie6 6(e" (ere are reaso"alegrou"ds for so doi"g) (a is) for (e urose of ide"if.i"g i"di!iduals or acio"s 6(e"(ere is a reaso"ale cause i" reso"se o a cri%i"al offe"ce or siuaio" of co"cer"o"l.+ Also co"sider see=i"g sig"ed co"se" fro% ri!ae re%ises o allo6 CCTV%o"iori"g+

A (e co%%e"ce%e" of li!e sur!eilla"ce or a li!e sur!eilla"ce s(if) %o"ior oeraor#s$ are orecord (e follo6i"g deail i" (e Surveill$nce Duties $nd #$s9ing :or9s1eet in t1e CC#4M$n$gement Spre$ds1eet,

a$ erso"al deails

$ dae;i%e of s(if

c$ desig"aed sur!eilla"ce as=s) i+e+ Ge"eral sur!eilla"ce) argeed sur!eilla"ce) areafa%iliarisaio") siuaio"al sur!eilla"ce+


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d$ A (e co%leio" of eac( li!e sur!eilla"ce eriod or s(if) (e off-goi"g oeraor is orecord o co%leio" dae;i%e a"d a su%%ar. of i"cide"s i" (e Surveill$nce Duties$nd #$s9ing :or9s1eet in t1e CC#4 M$n$gement Spre$ds1eet+

+22++ 'EALING *IT3 AN' RESPON'ING TO INCI'ENTS

T(e CCTV %o"iori"g or co"rol roo% s(ould e e>uied 6i( suiale co%%u"icaio" faciliieso e"ale (e oeraor o easil. co"ac (e rele!a" erso""el+ Esi%ae a" accealereso"se i%e for (e aci!iies ei"g %o"iored) a"d co"sider 6(e(er (e oeraor s(ouldco"i"ue %o"iori"g (e su8ec or siuaio" u"il (e reso"se arri!es a"d (as circu%sa"cesreur" o "or%al+

A lis of Sa=e(olders a"d Call Ou deails 6ill e co%iled a"d %ai"ai"ed i" (e CCTVMa"age%e" a"d Oeraio" Sreads(ee+

I" circu%sa"ces 6(ere a reso"se o a" i"cide" or siuaio" is "ecessar.) co"sider 6(odecides 6(e" a reso"se is "ecessar. a"d 6(a (a reso"se s(ould e+ 5or e4a%le) i %ig(e aroriae o co"ac,

a$ a guard o" arol

$ A sie or area %a"ager

c$ (e olice

d$ T(e fire rigade

e$ (e a%ula"ce or %edical assisa"ce

f$ Uili. e%erge"c. ser!ices

g$ "eig(ouri"g cou"cil officers

($ ad8ace" CCTV o6"ers a"d oeraors

i$ Local usi"ess or reside"ial re%ises

I" so%e cases i %a. e aroriae o si%l. "oe (e e!e" a"d a=e "o fur(er acio"+

T(e le!el of Police reso"se o i"cide"s occurri"g 6ill e deer%i"ed . (e *A Police a"d 6ille su8ec o (e !arious rioriies a (e i%e (e i"cide" is reored+ T(e CITY NAME (as "oco"rol o!er (e riori. allocaed . (e Police+

T(e CITY NAME CCTV oeraors are au(orised o reor rele!a" %aers o (e Police a"do(er e%erge"c. ser!ices) as aroriae+ A 6rie" record of a". reors 6ill e %ade a (ei%e or as soo" as racicale follo6i"g (e i"cide" a"d 6ill i"clude deails of (e i"cide") daea"d i%e of (e reor a"d deails of (e olice or o(er ulic or ri!ae ser!ices+ *(erearoriae) (e 'u. Sur!eilla"ce Officer %a. elec o (a!e (e CITY NAME or Co"raced

Moile Securi. Parol ae"d (e i"cide" efore %a=i"g a for%al reor o (e olice ore%erge"c. ser!ices+

All i"cide"s re>uiri"g ae"da"ce . (e olice or o(er e%erge"c. ser!ices 6ill e reored o(e 'u. Sur!eilla"ce Officer) as soo" as racicale+

*(e" a" oeraor ide"ifies a" offe"ce or siuaio" of co"cer" o 6(ic( a reso"se is re>uired)(e oeraor %us co"ac ei(er (e olice or CITY NAME officers #6(ic(e!er is aroriae$)6(ile e"suri"g (a (e i"cide" is ei"g aroriael. %o"iored a"d recorded+

*(e" co"aci"g (e olice) e"sure (e reored i"cide" is disla.ed o" (e olice %o"ior #ifa!ailale$) a"d follo6 a". suggesed olice direcio"s regardi"g ca%era oeraio"+ T(e olice6ill assess (e reored i"cide" a"d orga"ise (e reso"se+

*(ere ossile) (e i"cide" %us co"i"ue o e %o"iored a"d recorded u o a"d i"cludi"g

(e co%leio" of (e reso"se+


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*(e"e!er a reso"se is dee%ed aroriae o a" ide"ified i"cide") (e %o"ior oeraor %usrecord (e follo6i"g i" (e Surveill$nce Duties $nd #$s9ing :or9s1eet in t1e CC#4M$n$gement Spre$ds1eet+,

a$ .e of i"cide" #accordi"g o defi"ed offe"ce caegories$) i"cludi"g descriio" #e+g+"u%er of erso"s i"!ol!ed$

$ dae a"d i%e of i"cide"

c$ orga"isaio" %a=i"g reso"se #i+e+ olice or local cou"cil$+

T(e i"cide" reor %us e filled ou . %o"iori"g erso""el a"d if olice ae"io" is re>uired)a co. ro!ided o (e olice+ T(e i"cide" reor s(ould record i"for%aio" 6(ic( 6ill assisolice i" (e recordi"g of (e i"cide"+

A" e4a%le of a" i"cide" reor is ro!ided a Par 21 or refer o (e NS* Go!er"%e" Polic.Sae%e" a"d Guideli"es for (e Esalis(%e" a"d I%le%e"aio" of CCTV i" Pulic Places#Li"=(ere$

T(e 'u. Sur!eilla"ce Officer s(all sca" a"d %o"ior all ca%eras roui"el. o" a dail. asis o

e"sure all ca%eras are oerai"g correcl.+ I" aricular) c(ec=s are o e %ade o e"sure (a,a$ oeraor ad8usale sei"gs ca" e %ade aroriael. a"d redefi"ed fields of !ie6

are disla.edB

$ (e i%e a"d dae sei"gs are correcB I is esse"ial (a i%e a"d dae sei"gs arecorrec) a". i"co"sise"cies s(ould e docu%e"ed a"d (e e>ui%e" %o"iored oe"sure (a fur(er drif of (ese sei"gs does "o occur+

c$ recordi"g e>ui%e" is oerai"g correcl.

d$ (ere are ade>uae sulies of recordi"g %edia) i"cludi"g sares i" case of %ediafailureB

e$ (e %edia s(ould ei(er e "e6) refor%aed or erased i" a" aro!ed %a""er i"

accorda"ce 6i( (e e>ui%e" %a"ualBf$ a". %edia roecio" sei"gs 6ill "o re!e" recordi"gs ei"g %adeB

g$ if (e e>ui%e" is aer. oeraed) (ere are sufficie" full. c(arged aeries a!ailalea"d UPS s.se%s are oerai"gB

($ a sc(e%e of c(ec=s is carried ou efore delo.%e" aricularl. for e>ui%e" (a isused less fre>ue"l.+

T(is lis is "o defi"ii!e a"d deailed i"for%aio" s(ould e oai"ed fro% (e e>ui%e"%a"uals+

+22+F+ *A POLICE CONTACTS & 9LUE IRIS REGISTER5or (e da.-o-da. uroses) (e CITY NAME:s co"ac officer 6i( (e Police 6ill ei(er e (eOfficer i" C(arge of (e local olice saio" or (e Police call "u%er 2/2 + As aroriae)(e Officer i" C(arge or delegaed olice officers 6ill liaise 6i( (e CITY NAME 'u.Sur!eilla"ce Officer i" regard o olice aci!i. 6i( sig"ifica"ce for (e oeraio" a"d%a"age%e" of (e CCTV S.se%+

Aro!al for (e olice use of (e CCTV s.se% i" a". %a""er 6ill e su8ec o (eiragree%e" o co%l. 6i( a Me%ora"du% of U"dersa"di"g a"d Code of Co"duc+

T(e rese"ce of a Police Officer i" 'esig"aed Sur!eilla"ce Areas for a re-la""ed oeraio"or o"goi"g i"cide" is er%ied) su8ec o au(oriKaio" ei"g gi!e" . (e 'u. Sur!eilla"ceOfficer+ Police Officers %a. direc (e oeraio" of ca%eras+

T(e CITY NAME CCTV S.se% 6ill e regisered 6i( (e *A Police 9lue Iris rogra%+ Ifsoug( . olice a"d !iale) a re%oe co"rol facili. a (e Police Oeraio"s Ce"re %a. e
http://www.lawlink.nsw.gov.au/lawlink/cpd/ll_cpd.nsf/vwfiles/cctv.pdf/$file/cctv.pdfhttp://www.lawlink.nsw.gov.au/lawlink/cpd/ll_cpd.nsf/vwfiles/cctv.pdf/$file/cctv.pdfhttp://www.lawlink.nsw.gov.au/lawlink/cpd/ll_cpd.nsf/vwfiles/cctv.pdf/$file/cctv.pdf


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allo6ed+ T(e *A Police %us ad!ise (e CITY NAME 'u. Sur!eilla"ce Officer s(ould (e.6is( o access (e CITY NAME CCTV S.se% a"d %a. direc ca%eras duri"g a li!e i"cide")ro!ided (e acio"s re>uesed co%l. 6i( (e CITY NAME CCTV Ma"age%e" a"dOeraio"s Ma"ual+

A 6rie" record 6ill e %ai"ai"ed of a". use of (e s.se% a (e re>ues of (e Police+ T(isrecord 6ill i"clude deails of (e Police Officer %a=i"g (e re>ues) deails of a" au(orisi"gofficer) i%e a"d dae of (e re>ues a"d reaso"s for (e re>ues+

+22+D+ OINT OPERATIONS *IT3 *A POLICE

T(e *A Police a"d (e CITY NAME (a!e e"ered i"o a Me%ora"du% of U"dersa"di"g forCCTV Oeraio"sB

T(e CITY NAME ac="o6ledges (e *A Police as a =e. sa=e(older i" CCTV Oeraio"sB

Me%ers of (e *A Police %a. re>ues (e cooeraio" of (e CITY NAME CCTV Oeraio"sfor (e urose of sur!eilla"ce relai"g o la6ful *A Police oeraio"s a"d i"!esigaio"sB

oi" oeraio" re>uess s(all e %ade . (e *A Police officer reso"sile for coordi"ai"g (eoeraio" or i"!esigaio"B

T(e re>ues s(all deail (e i%es a"d ge"eral urose for 6(ic( sur!eilla"ce suor isre>uesedB

T(e CITY NAME %a. decli"e o ro!ide cooeraio" i" accorda"ce 6i( (e Code of Co"duca"d Code of PraciceB

T(e CITY NAME 'u. Sur!eilla"ce Officer %a. 6i(dra6 cooeraio" a a". i%e duri"g (eoeraio" i" accorda"ce 6i( (e Code of Co"duc a"d Code of Pracice

+22++ TRANS5ERRING OPERATING CONTROL O5 CAMERAS TO POLICE

Mo"ior oeraors %us o"l. ra"sfer co"rol of ca%eras o olice erso""el 6(e" so re>uesed. olice for oeraio"al uroses+ I" suc( cases) (e %o"ior oeraor %us record (e follo6i"gi" (e Surveill$nce Duties $nd #$s9ing :or9s1eet in t1e CC#4 M$n$gement Spre$ds1eet+"

a$ (e "a%e of (e re>uesi"g olice officer

$ (e reaso" gi!e" for (e re>ues for ra"sfer of oerai"g co"rol

c$ (e dae) i%e a"d le"g( of ra"sfer co"rol+

+20+ CA-ERA OPERATION+20+2+ CONTROL AN' OPERATION O5 T3E CAMERAS

Co"rol Roo% e>ui%e" a"d (e re%oe co"rol of ca%eras 6ill o"l. e oeraed .Au(orised Perso""el or erso"s;saff u"der rai"i"g+ All (ese eole 6ill ac 6i( (e u%osroi.+

All use of ca%eras a"d recordi"g e>ui%e" 6ill accord 6i( (e uroses a"d =e. o8eci!esof (e CCTV S.se%) as de!eloed i" rai"i"g a"d secific oeraio"al i"srucio"s) a"d s(allco%l. 6i( (e Code of Co"duc+

Ca%eras 6ill "o e used o loo= i"o ri!ae roer. 6i(ou cause+ Oeraio"al roceduress(all e adoed o e"sure resrai"s uo" (e use of ca%eras i" co""ecio" 6i( ri!ae

re%ises+


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S.se% Oeraors 6ill e su8ec o suer!isor. rocedures o e"sure co%lia"ce 6i( (isasec of (e Code+

S.se% Oeraors are a6are (a recordi"gs are su8ec o roui"e audi a"d (a (e. %a. ere>uired o 8usif. (eir i"eres i" a %e%er of (e ulic or re%ises+

T(e 'u. Sur!eilla"ce Officer) i" co"sulaio" 6i( Police) 6ill deer%i"e (e le!el of i"cide"s oe reored o (e Police+ I is recog"ised (a (e decisio" as o 6(a le!el of reso"se isdelo.ed is a %aer e"irel. for (e Police+ T(e CITY NAME 6ill liaise regularl. 6i( (e Policeo" (is su8ec+

T(e CCTV SYSTEMS Oeraio" a"d Tec("ical Ma"uals 6ill ro!ide guida"ce o" (e secific%e(od of oeraio" of ca%eras) %o"ior arra"ge%e" a"d of %i"i%u% oeraor:s erfor%a"cele!els+

A record 6ill e %ai"ai"ed as defi"ed . (e 'u. Sur!eilla"ce Officer of all %o"ioredi"cide"s+ A lis is ro!ided i" (e CCTV Ma"age%e" Sreads(ee a"d ca" e adaed o sui(e CITY NAME:s CCTV Oeraio"s+

I"cide"s 6ill e recorded as ar of (e %ea"s of esalis(i"g effeci!e e!aluaio" a"d

argei"g of =e. o8eci!es+ I"cide"s s(ould e re!ie6ed a"d co"rased o guide,

Mo"iori"g crieria a"d sc(edules

Ris= Assess%e"

Targe offe"ce reducio" o8eci!es

Ca%eras s(ould o"l. e i"salled i" areas 6(ic( (a!e also ee" su8ec o (e desig" of (eulic sace) CPTE' Audi) Lig(i"g Audi a"d a Cri%e Ris= Assess%e"+ Ca%era osiio"i"gs(ould e desig"ed o ro!ide sufficie" fields of !ie6 of (e ulic sace a"d caailiies oro!ide ide"ificaio") recog"iio" or deecio" fooage+

Ne6 or roosed ca%era locaio"s s(ould e deer%i"ed o" (e asis of cri%e saisics

ro!ided . (e *A Police a"d o(er co"sideraio"s suc( as i"u fro% CCTV oeraors) Ci.sa=e(olders) co%%u"i. grous a"d i""o!ai!e cri%e re!e"io" i"iiai!es carried ou . (eCITY NAME+

T(e Lis of Ca%eras a"d Locaio"s is o e %ai"ai"ed i" (e CCTV Ma"age%e"Sreads(ee+

+2/+ CCTV SYSTE- EPANSION AND UP8RADES

+2/+2+ EQTENSION O5 T3E SYSTEM

*(ere a" agree%e" is reac(ed o e4e"d (e CCTV S.se% or co!erage) (e CITY NAMEagrees o a=e (e follo6i"g acio"s,

2+ A (e ouse) (e COMMITTEE NAME 6ill ide"if. a"d agree o" ri%ar. ai%s a"dassociaed issues (a %us e addressed o ac(ie!e (ose ai%s+

0+ T(e. 6ill ide"if. a"d la" for resource i%licaio"s) i"cludi"g decidi"g (e co%%i%e"le!els of resourci"g (a 6ill e ro!ided . eac( sa=e(older+

/+ T(e. 6ill agree o (e e4e" of i"!ol!e%e" a"d reseci!e reso"siiliies of eac(sa=e(older+

+ T(e. 6ill esalis( roocols o go!er" (e rocess for decisio" %a=i"g o( i"esalis(i"g (e s.se% 6i(i" (e area a"d for (e o"goi"g %a"age%e" of (e s.se%+

F+ T(e. 6ill esalis( oeraio"al rocedures for (e %a"age%e" of (e s.se% a"d) asaroriae) i%le%e" roocols for %o"iori"g a"d audii"g of (e S.se%) as i affecs

(ose areas+


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D+ T(e. 6ill draf a"d sig" a" agree%e" ouli"i"g (e reso"siiliies of (e sa=e(olders)a"d i" aricular) ac="o6ledgi"g (e re>uire%e" for all aries o co%l. 6i( (ero!isio"s of (e Code of Co"duc) i"cludi"g (e e"force%e" of sa"cio"s deailed6i(i" (e Code+

Prior o a". e4e"sio" of (e S.se% ei"g aro!ed (e follo6i"g acio"s 6ill e co%leed,

2+ T(e COMMITTEE NAME 6ill co"duc a "eeds assess%e" a"d rioriisaio" of ris=%a"age%e" o8eci!es+

0+ Co"sulaio" s(all e u"dera=e" a%o"gs sa=e(olders+

/+ *(ere ca%eras are o e i"salled) (e CITY NAME 6ill co"sul 6i( la"d users+

+2+ CA-ERA PRESETTIN8 FOR PT DIRECTION ANDFIE6DS OF VIE

All ca%eras 6ill (a!e desig"aed rese fields of !ie6 for differe" i%es of (e da. a"d 6ee=+

Eac( PTJ ca%era 6ill sca" (e ulic sace o a defi"ed sc(edule a"d 6(ere s.se%rogra%%i"g allo6s+ Refer o (e CCTV S.se%:s Oeraio" a"d Tec("ical Ma"ual for ca%eraseu a"d sc(eduli"g+

+2F+ TROUB6ESOOTIN8@ FAU6TS AND -AINTENANCE

All fauls a"d %ai"e"a"ce aci!i. is o e recorded i" (e CCTV Ma"age%e" Sreads(ee+5auls a"d Mai"e"a"ce aci!i. is o reored %o"(l. a"d i"cluded as a e. Perfor%a"ceI"dicaor+

Refer o (e CCTV S.se%:s Oeraio" a"d Tec("ical Ma"ual for roules(ooi"g a"d co%%o"role%s+

+2D+ DATA STORA8E

Refer o (e CCTV S.se%:s Oeraio" a"d Tec("ical Ma"ual for sorage co"figuraio" a"dco%%issio"i"g+

I%ages o" reusale %edia s(ould e coied fro% (e origi"al sorage %ediu% i" (e origi"al filefor%a o"o a secure %edia+ T(is secure %edia could e *rie O"l. Read Ma". #*ORM$ orsecure "e6or= sorage+ T(e er% :secure ser!er: s(ould e a=e" o %ea" a" e"!iro"%e")i"cludi"g a securi. %a"age%e" s.se%) 6(ic( is accredied o a le!el of a leas:RESTRICTE':) as aro!ed . 'u. Sur!eilla"ce Officer+ O"ce (e i%ages a"d associaeddaa (a!e ee" coied o"o (e secure %edia) i s(ould "o e ossile o (a!e (e daao!er6rie" or alered+

T(e ge"eraio" of (e secure co. s(ould e carried ou as soo" as ossile afer (e caure oreduce (e i%e a"d ooru"i. for (e accide"al or %alicious aleraio" o i%ages+ All i%ager.Maser or *or=i"g Coies s(ould e aroriael. ide"ified i" order o faciliae (e sorage)rerie!al a"d e!e"ual disosal of case %aerial+

I" er%s of e!ide"ial !alue (ere is "o differe"ce e6ee" i-for-i coies of (e daa o" (eMaser) *or=i"g Coies a"d (e i%ages o" (e sorage %ediu%+ T(is does "o re%o!e (e"ecessi. o roec (e Maser as a" e4(ii i" case of c(alle"ges o e!ide"ce (a"dli"grocedures or i%age %a"iulaio"+ T(e sof6are re>uired for !ie6i"g roriear. for%as %use a!ailale o(er6ise (e i%ages 6ill e i"accessile+ I is ad!isale o sore a". rela.sof6are 6i( eac( recordi"g o assis 6i( (e correc !ie6i"g of (e files+

T(e c(oice of usi"g "e6or= sorage or *ORM s(ould e guided . facors suc( as !olu%e ofdaa) rediced sorage i%e a"d lo"ge!i. of *ORM %edia+ Maser e!ide"ce "o sored o"*ORM re>uires e>ui!ale" le!els of roecio" suc( as access co"rol a"d a%er-roof usagelogs+


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+2+ DATA ACCESS

+2+ ACCESS TO 'ESIGNATE' SURVEILLANCE OPERATIONSAREAS

O"l. Au(orised Perso""el are er%ied e"r. o 'esig"aed Sur!eilla"ce Oeraio"s AreasB

O(er !isiors o Sur!eilla"ce Oeraio"s %us e au(orised . (e CITY NAME du. officer a"da record %ade of (e urose of (e !isiB

Au(orised Perso""el a"d !isiors %us 6ear a" aro!ed ide"ificaio" card a all i%es 6(ils i"'esig"aed Sur!eilla"ce Oeraio"s AreasB

E"r. o 'esig"aed Sur!eilla"ce Oeraio"s Areas is o e secured a all i%es 6i( (.sicala"d elecro"ic access co"rol roocolsB a"d

Au(orised ide"ificaio" %us e roduced i" order o gai" e"r. o 'esig"aed Sur!eilla"ceOeraio"s Areas+

+2H+ ACCESS TO AN' SECURITY O5 T3E MONITORS;CONTROLROOM

Access o !ie6 %o"iors) 6(e(er o oerae (e e>ui%e" or !ie6 (e i%ages is sricl. li%iedo saff 6i( (a reso"siili.+

A Co"rol Roo% Mai" Log 6ill co"ai" deails of all recordi"gs %ade i" relaio" o 2D+ ao!e+'eails of a". !isiors au(orised . (is Code) i"cludi"g i%es of arri!al a"d dearure a"ddeails of a". ele(o"e calls) 6ill e recorded searael.+

T(e Co"rol Roo% 6ill re%ai" loc=ed a all i%es+ A coded door loc=) or si%ilar s(ould sricl.co"rol access 6i( a =e. o!erride+ Roui"e access 6ill o"l. e gra"ed o Au(orised Perso""ela"d (ose u"der rai"i"g) as aro!ed . (e 'u. Sur!eilla"ce Officer+

I is i%ora" (a !isis do "o i"erru (e efficie"c. of (e s.se%+ Casual or i"for%al !isis6ill "o e er%ied+ Orga"ised aries s(all e allo6ed for la6ful a"d roer reaso"s o !isia"d (e 'u. Sur!eilla"ce Officer s(ould e rese" duri"g all orga"ised !isis+

Pulic access o or (e de%o"sraio" of %o"iors 6ill "o e er%ied e4ce for la6ful a"droer reaso"s+

Visis . "o %ore (a" 6o Police Officers a a". o"e i%e 6ill e er%ied ro!ided (a (e.are o" du. a"d (e !isi is i" co""ecio" 6i( liaiso") rai"i"g or uroses of (e s.se%+ Visiroocols s(ould e i" accorda"ce 6i( (e MOU+

Securi. rocedures 6ill e (e su8ec of i"dee"de" audis+


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+01+ CONTINUITY OF EVIDENCE

E!ide"ce) i" er%s of a sill i%age or !ideo fooage) is (e rese"aio" of !isual facs aou acri%e or a" i"di!idual (a (e rosecuio" rese"s o (e cour i" suor of (eir case+ T(ei%age 6ill e rese"ed ei(er as (ard co. or o" a scree"+ i is ossile

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