ccs customer presentation july 2011
DESCRIPTION
Colt CCS customer presentation_July 2011TRANSCRIPT
© 2010 Colt Technology Services Group Limited. All rights reserved.
CCS – Colt Communication Services
[name of [email protected]]
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Content
Colt Go-to-Market Model
Colt Communication Services
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© 2010 Colt Technology Services Group Limited. All rights reserved.© 2010 Colt Telecom Group Limited. All rights reserved.
Colt Go-to-Market Model
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Colt organisation
Colt EnterpriseServices
Colt Communication
Services
ColtData Centre
Services
Bu
sin
es
s U
nit
sS
erv
ice
Un
its Infrastructure Services Unit
Business Services Unit
Corporate
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Customer/Partner benefits
Colt’s re-organisation is leading to clear benefits for customers and partners
Easy-to-do business withWe are removing complexity and making it easier to do business with Colt
SimplificationWe are placing even greater emphasis on making our processes simple and consistent
TechnologyWe continue to invest in key technologies and in areas where we have been successful - e.g. Ethernet, Managed Services and Data Centre Services
Customer experienceWe are enabling our people to make decisions more quickly and to go further in delivering an excellent customer experience
6 © 2010 Colt Telecom Group Limited. All rights reserved.
Colt Communication Services
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Colt Communication Services (CCS)Colt Communication
Services
Strategy & Bus.Development
Marketing SalesVoice Trading
Mobile Backhaul
Customer Experience
BusinessOperations
Top 3
Strategic
Local
CCS delivers IT and communication services through a network of business partners to wholesale and midsize customers
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CCS solutions
Branded Solutions Unbranded Solutions
Market Segment
Portfolio
Medium Enterprises(100-1000
employees)
Small Enterprise(30-100 employees)
Business Solutions
Portfolio of products, generic solutions & sector solutions
Smart Office
Communications& Managed
Services packages
Wholesale Carriers(Pan-euro and national)
Resellers
Managed services
Access BackboneWhite Label
Voice Term(VoIP)
MobileBackhaul
© 2010 Colt Technology Services Group Limited. All rights reserved.
Thank you
[name of [email protected]]www.colt.net