ccna discovery 2 - retooling session v1 0 (1)

8/8/2019 CCNA Discovery 2 - Retooling Session v1 0 (1)

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2007 Cisco System s, Inc. All rights reserved. Cisco Public

ITE PC v4.0

Chapter 1 1

CCNA Discovery 2

Working at the Small-to-Medium Businesses orISP

Retooling Session

August 2007


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Chapter 1 2 2007 Cisco System s, Inc. All rights reserved. Cisco Public

Course Objectives

The goal of this course is to assist the students indeveloping the skills necessary to provide customersupport to users of small-to-medium-sized networks

and across a range of applications.

The course provides an introduction to routing andremote access, addressing and network services.

It introduces the servers providing email services, webspace, and Authenticated Access.

This course prepares the students with the skillsrequired for entry-level Help Desk Technician andentry-level Network Technician jobs.


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Chapter 1 -

Instructors should explore the web links in the Lab1.2.3 - Mapping ISP Connectivity Using Traceroute

Instructors may see increase bandwidth utilizationduring the lab time


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CCNA Discovery 2 Chapter 2

Help Desk

Help Desk Technicians roles, responsibilities,customer interaction

OSI Model Protocols, Technologies, use layerdmodel for troubleshooting scenarios.

Common tools and diagnosing procedures used byISPs for Troubleshooting

Describes on-site procedures to resolve issues

No physical labs but a lot of activities included in thechapter

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Planning aNetwork Upgrade

Perform Customer Site Survey, document the existingnetwork including Physical and Logical Topology.

Planning the Network Upgrade five phases:Requirement gathering, selection and design, implementation,operation, review and evaluation.

Structural Cabling system: work area, distribution

area, and telecommunication room area. Purchasing and Maintaining Equipment selecting

Network, LAN, Internetwork Devices, Reliability

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Planning the IP Addressing

IP addressing implementation in the LAN

class A, B, C ,D addresses;

Classful and Classless Subnetting,

IPv6

NAT and PAT

NAT terminology, Static and Dynamic NAT

PATNAT issues


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Chapter 4 New Concepts

IPv6 is a new topic included in the course. Instructorsshould familiarize with the IPv6 addressing structureand IPv6 addresses hierarchy


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Configuring Networking Devices Physical setup of ISRs

Initial ISR configuration

Out-of-band Management and In-band Management

CLI

Config interface using SDM (Security Device Manager)

Config Initial LANand WAN connection

Config NAT using SDM

Config a Default route and DHCP using CLI

Initial 2960 switch configuration

Installing the CPE (Customer Premise Equipment)

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SDM


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Chapter 5 - Challenges

The new tool introduced in the chapter is SDM.Instructors should allocate time to familiarizethemselves with the tool download, practice

installation, initial configuration.

The SDM requires CCO access

Instructors should prepare the tool for use in theclassroom in advance.


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Routing

Routing Table, Static and Default routes

Dynamic routing protocols: DV, Link State routing

protocols.

Routing protocols overview of RIP, EIGRP, OSPF

Configure and Verify RIP

Configure and Verify BGP operations

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BGP is a new protocol introduced in CCNA Discovery.Instructors should take a close look on the protocol andlabs before they go in the classrooms

The BGP labs require very basic BGP configuration


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ISP Services

Managed Services offered by the ISP

Review of TCP/IP protocol

TCP/UDP ports + IP addresses = socket pair

Multiple Services at the Application Layer HostName, DNS, HTTP, FTP, SMTP, POP3

DNS is discussed in detail

DNS hierarchy, forward lookup, reverse lookup.


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HOST file changes and DNS Lab requiresAdministrator privileges access to a Windows Serverwith DNS Services

How to set up a Windows Server with DNS services?

Need knowledge beyond this curriculum


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ISP Responsibilities

ISP Security Best Practices

AAA

Data Encryption SSH, SSL, IPsec

ACL and Port Filtering - Identify different methods ofattack and create ACL for security

DoS, DDoS, DRDoS (Distributed Reflected DoS)

Dynamic and Stateful Firewall IOS Firewall features PT comes with pre-configured FW

(cont.)

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CCNA Discovery 2 Chapter 8 (cont.)ISP Responsibilities

IDS and IPS

Wireless Security

MAC Address FilteringWired Equivalent Privacy (WEP) PT activities

Wifi Protected Access (WPA) and WPA2

Host Security Worms, Viruses, Trojans

Service Level Agreement Monitoring Network Performance Wireshark Activities

Backups and Disaster Recovery

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Lab 8.1.3 requires Windows XP Professional computerwith administrative access and NTFS File System. TheSimple File Sharing turned off (under the Folder

Options of

ACL doesnt go in details, used as a method toprotect the network


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CCNA Discovery 2 Chapter 9 Summary

Putting it All Together

Use the knowledge and skills learned in this course to perform acase study lab activity.

Implement a network upgrade .

Review an existing customer network.

Create an IP addressing scheme for the upgraded network.

Create a physical diagram of the new network.

Use a configuration checklist and configure networking devices.

Use an installation checklist and connect the networking devices.

Use a verification checklist and verify connectivity and routingtable updates.


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Q & A


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ccna discovery 2 - retooling session v1 0 (1)

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