ccc’s get it now service as a collection development strategy

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CCC’s Get It Now Service as a Collection Development Strategy Pat New and Kelly Smith Eastern Kentucky University Libraries KLA/KSMA Joint Conference September 21, 2012

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Copyright Clearance Center's "Get it Now" service gives libraries the ability to provide immediate fulfillment of full-text articles from unsubscribed journals from over a dozen publishers. Eastern Kentucky University Libraries implemented "Get it Now" as a mediated ILL service starting in July of 2011. In this session, presenters will discuss lessons learned during the implementation of the service, give an overview of the fulfillment workflow, and outline its successes and limitations.

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Page 1: CCC’s Get It Now Service as a Collection Development Strategy

CCC’s Get It Now Service as a Collection Development Strategy Pat New and Kelly Smith Eastern Kentucky University Libraries KLA/KSMA Joint Conference September 21, 2012

Page 2: CCC’s Get It Now Service as a Collection Development Strategy

Why Why Get it NowGet it Now??

Page 3: CCC’s Get It Now Service as a Collection Development Strategy

Why Why Get it Get it NowNow??

Page 4: CCC’s Get It Now Service as a Collection Development Strategy

Why Why Get it Get it NowNow??

Page 5: CCC’s Get It Now Service as a Collection Development Strategy

Why Why Get it Get it NowNow??

Page 6: CCC’s Get It Now Service as a Collection Development Strategy

Why Why Get it NowGet it Now??

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Why Why Get it Get it NowNow??

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Why Why Get it Get it NowNow??

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Why Why Get it Get it NowNow??

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Why Why Get it Get it NowNow??

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AAAS American Diabetes Association - $22American Occupational TherapyAmerican Society of Clinical Oncology (ASCO)American Society for MicrobiologyAmerican Society for Nutrition (ASN)Am. Speech-Language-Hearing AssociationAmmons ScientificBentham Science - $34BioScientificaBrill - $39British Medical Journal - $30Cambridge University Press - $34The Company of Biologists - $39Elsevier - $24Emerald - $24Expert Reviews - $35Future Medicine - $35Future Science - $35Informa Health Care - $37Wiley - $24Massachusetts Medical Society - $30Nature Publishing Group $25Physicians Postgraduate Press - $50RCN Publishing CompanySpringer - $29Wichtig EditoreWolters Kluwer Health - $24

Current CCC Current CCC Publishers/Prices Publishers/Prices (Sept. 2012)(Sept. 2012)

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{{Duplicates Duplicates Invoicing Invoicing Pre-pub vs. Post-Pre-pub vs. Post-pubpubISSNISSNOne contact emailOne contact emailFeedbackFeedback

Implementation ~ Lessons LearnedImplementation ~ Lessons Learned

http://tinyurl.com/implementationjpg

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{{Unfulfilled requestsUnfulfilled requests

Implementation ~ Lessons LearnedImplementation ~ Lessons Learned

Page 14: CCC’s Get It Now Service as a Collection Development Strategy

Overview of the Illiad Fulfillment Overview of the Illiad Fulfillment Workflow Workflow

Detail Record Showing “Get It Now” Search Add-on

Page 15: CCC’s Get It Now Service as a Collection Development Strategy

Search OCLC to Verify Search OCLC to Verify OwnershipOwnership

Overview of the Illiad Fulfillment Overview of the Illiad Fulfillment Workflow Workflow

Page 16: CCC’s Get It Now Service as a Collection Development Strategy

{{ Click on GIN Click on GIN

search tab to view search tab to view order screen with order screen with pricing. pricing.

To proceed, click To proceed, click on Accept button on Accept button at the bottom. at the bottom.

An order screen An order screen will briefly appear will briefly appear before returning before returning to Detail Recordto Detail Record

Not Not OwnedOwned

Overview of the Illiad Fulfillment Overview of the Illiad Fulfillment Workflow Workflow

Page 17: CCC’s Get It Now Service as a Collection Development Strategy

{{ Order Information & Price DisplayedOrder Information & Price Displayed Record will be marked Copyright Already Paid.Record will be marked Copyright Already Paid. At this point, click to save the information. At this point, click to save the information.

Overview of the Illiad Fulfillment Overview of the Illiad Fulfillment Workflow Workflow

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{{

Select CCCGetItNow as the Supplier Select CCCGetItNow as the Supplier (You will have already (You will have already set up the supplier record set up the supplier record beforebefore processing GIN orders.) processing GIN orders.)Overview of the Illiad Fulfillment Overview of the Illiad Fulfillment

Workflow Workflow

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{{ If articles are to If articles are to

be delivered to be delivered to patron Odyssey patron Odyssey accounts, change accounts, change status to Request status to Request Sent. Sent.

If articles are to If articles are to be delivered via be delivered via email, change email, change status to Request status to Request Finished. Finished.

Deliver ArticleDeliver Article

Overview of the Illiad Fulfillment Overview of the Illiad Fulfillment Workflow Workflow

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Benefits•Seamless integration with Illiad, Odyssey, and SFX•Workflow – one place for ordering•Financial flexibility for providing journal access •Enables article-level patron-driven purchasing•Helps with collection development decisions•Responsive customer service•Flexible

• Can limit to specific publishers• Can set caps• Mediated or unmediated• Can limit by user type (fac, grad, etc.)• Managed via Illiad or OpenURL link resolver

Limitations•Little documentation•Only available for non-profit institutions•Can be hard to predict expenditures •One individual staff email for all notifications is frustrating

ConclusionsConclusions

Page 21: CCC’s Get It Now Service as a Collection Development Strategy

Pat NewInterlibrary Loan Team LeaderEastern Kentucky University [email protected]

http://www.flickr.com/photos/23679420@N00/545653437/

Kelly SmithCoordinator of Collection ServicesEastern Kentucky University [email protected]