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CCCi Value Proposition & Service Offerings

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CCCi Value Proposition & Service Offerings

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Page 1: CCCi Atlanta

CCCi Value Proposition & Service Offerings

Page 2: CCCi Atlanta

CCCi is an IT professional services firm providing expertise in the areas of

Application Development, Business Intelligence, Enterprise Resource

Planning, and Infrastructure Support and Optimization. We deliver our

solutions in a variety of ways to better serve specific client needs, including

staffing, project and managed services.

Flexibility and dedication have been cornerstones of our success. We can

adapt our delivery model enabling our clients to accelerate IT deliverables,

reduce costs and increase productivity.

Who We Are, What We Do

Page 3: CCCi Atlanta

CCCi Fast Facts

CCCi provides technology solutions for its clients, working with them as partners – conceptualizing, defining, realizing and supporting their

business transformation programs.

Fast Facts

• Founded in 1978 and headquartered in Atlanta, GA• Consulting: 60,000+ man-hours per year• Consultants: 300+ professionals• 14% of our consultants have been with the firm over 5 yrs and 5% over 10 yrs• Consultants average 8+ years of industry experience• Average CCCi employee tenure is 11 years• Over our 30+ years in business, we’ve delivered over 9,000,000 hours of quality

service to more than 375 clients.• Regional offices include Atlanta, Birmingham, Charlotte, Raleigh and Dallas• Certified WBENC certified• Active members of TechServe, WIT, SHRM, TAG, HIMSS, NAWBO, NCTA

Page 4: CCCi Atlanta

• Women of Excellence Award Recipient, Business to Business Magazine (2008)

• Nomination for the “Outstanding Woman Business Owner” by the National Association of Women Business Owners (2009)

• “Woman of the Year Award” nomination by Women in Technology (WIT) (2007)

• Top 25 Woman-Owned Business, Atlanta Business Chronicle (2004-present)

• Ranked as #158 among the Top Woman-Owned Businesses in America, DiversityBusiness.com (2008)

• Ranked as #12 among the Top 100 Woman-Owned Businesses in Georgia, DiversityBusiness.com (2008)

• Recognition in LeaderLists Magazine (2007) by Business to Business as #19 in the Top 25 Leading Woman-Owned Firms in Georgia

• Top 20 Woman-Owned Businesses in Atlanta, Atlanta Woman Magazine (2006)

• Nomination for the 2006 Trailblazer Award by the Georgia Women’s Business Council

• Certification by the Women's Business Enterprise National Council (WBENC) (1999-present)

Honors and Awards

Page 5: CCCi Atlanta

Industries Served

Banking

Energy & Utilities

Financial Services Healthcare

Government

Telecom Services

Transportation

Retail

Page 6: CCCi Atlanta

Major Clients

Page 7: CCCi Atlanta

• ERP/CRM/SCM (SAP, Oracle, Microsoft)• Client Server Technologies • Quality Assurance, Testing • Help Desk Administration and Support• Internet/Web related technologies• Relational Databases• Windows and UNIX based tools and languages• Data Warehousing/Business Intelligence tools• IBM midrange/mainframe Application Software• Networking and Storage Technologies• Configuration Management

Technology Expertise

Page 8: CCCi Atlanta

Resources for all phases of the Software Development Lifecycle regardless of the technology in the following Tools, Software, Languages

• Architecture• Program and Project Management• Analysis and Design• Engineering and Programming• QA and Testing• Documentation • Training• Functional Expertise• Administration and Support

SDLC Resources

Page 9: CCCi Atlanta

Business Intelligence: IBM, SAP, Microsoft, Oracle, MicroStrategy and SAS Platforms• BI Platforms, Data Warehouse DB, Data Integration Tools, Data Mining (Teradata,

Cognos, Oracle, MS, MicroStrategy, SAP Business Objects, Information Builders, SAS

Application Development: .NET and Java Technologies and Tools• .NET, C#, VB.NET, ASP.NET, PHP and Sharepoint• Java, Java EE, JavaScript, PHP and TCL

Enterprise Resource Planning: SAP, Oracle and Microsoft

Infrastructure Optimization: Windows Server, Linux and UNIX Platforms• Server Platforms, Virtualization, Exchange Messaging, Sharepoint, Identity and Access

Management, Firewalls, Intrusion Prevention and VPN

Areas of Technical Specialization

Page 10: CCCi Atlanta

Staffing Services

Project Services

Managed Services

Ways We Deliver

• Skilled IT professionals• Diversity recruitment services• Flexible, needs-based expertise

•Project team staffing and support•Full project delivery •Scalable engagement model

•IT Workforce Management •Supplier Diversity Program •Recruitment Process Outsourcing (RPO)

Page 11: CCCi Atlanta

CCCI Project Management Transformation Services (PMTS®) is a comprehensive learning and high-quality resource offering—backed by deep staffing, consulting, and training capabilities—that helps organizations drive measurable improvements in project performance from their workforce learning and project investments. PMTS core offerings include:• LEARNING SERVICES – TRAINING & CERTIFICATIONS• RESOURCE ADVANTAGE – SEASONED PM’S W/ CREDENTIALS• BEST PRACTICES & METHODOLOGIES

PMTS® provides the capabilities required to standardize project management practices and optimize IT project and portfolio management

CCCi’s PMTS®

Page 12: CCCi Atlanta

Learning Services offers targeted and customized training courses to better manage and deliver projects. Our training team is highly experienced and qualified with background in Academia and Industry. Training varies from a 2 day seminar to a 5 day training camp. Example of training courses offered include:

Learning Services

Certification Courses:• PMP Certifications• RMP Certifications• Agile Scrum (CSM) Certification• PgMP Certification• Six Sigma Green Belt

Certification

Project Management Courses:• Introduction to Project Management• Project Portfolio• PM scorecard• Earned Value Management• Mastering MS project 2007

Software Training Courses:• MS Project 2007• MS project Server• Minitab• Primavera Teamplay• Visual Aids for Project Managers

See our complete catalog for all the courses available…

Page 13: CCCi Atlanta

Best Practices & Methodologies offers complete set of knowledge tools such as Visual Guides, Templates, Toolkits, Industry best practices. These provide organizations a standard approach to project delivery by implementing proven Project Management methodologies. Examples of such tools include:• PMBOK 4th (edition) Visual Quick Guide• Project Management Office Toolkit (templates, processes, & guides)• Agile – SCRUM Visual Quick Guide• Lean Methodologies (Lean Six Sigma)

Standardize & optimize project delivery by leveraging proven PM Methodologies

Methodologies

Page 14: CCCi Atlanta

Name: Capgemini Energy/TXU/Energy Future HoldingsIndustry: UtilitiesSize: $47 Billion RevenueLocation: Dallas Data Center Name: Dennis Littlefield, Infrastructure Manager

High Level Overview of Customer Challenge Capgemini was not getting the ROI they had expected from the initial deployment on the existing VMware environment. After the initial deployment of the ESX host, it was taking years instead of months to recover their costs.

Critical Issue (what the customer needed help resolving) Their critical issue was trying to figure out a solution to better utilize the VMware software without having to increase their costs and buy additional licenses and hardware.

What the Customer Wanted (what the customer was looking for) Capgemini wanted to triple the number of VMs hosted on each ESX host without replacing existing hardware.

What CCCi Delivered CCCi delivered the project expertise including, project management, architecture and engineering along with deploying industry best practices in large scale VMware infrastructures.

Result The VM density was increased by a factor of 3 utilizing the existing hardware. ROI increased significantly through memory upgrades, VM right sizing, storage consolidation, software updates, process development, and VMotion support. Capgemini was able to reduce their overhead costs, hardware costs and recover their investment. To add, they became a model to other companies wanting to virtualize their infrastructure environment while using VMware.

Case Studies

Page 15: CCCi Atlanta

Case Studies

Name: BNSF RailwayIndustry: TransportationSize: $14.8 Billion RevenueLocation: Fort Worth, TX Name: Babette Henderson, Manager

High Level Overview of Customer Challenge The Safety Dept. was operating in a manner similar to they way they had operated since 1975. Safety’s biggest challenge is tracking and reporting on the hundreds of reports mandated by the Gov’t, as well as the hundreds of others mandated by the Safety Managers. The majority of these reports were maintained, printed and used in unknown ways all over the Corporate Campus.

Critical Issue (what the customer needed help resolving) Safety wanted to modernize their procedures and reporting and put all of their reporting online. Their legacy code was poorly architected, making it extremely inefficient both on the mainframe and in UNIX.

What the Customer Wanted (what the customer was looking for) The Customer wanted all of their reporting put on the web for easy access by those needing the information

What CCCi Delivered CCCi developed a sophisticated, accordion style menu system for the Reporting Web Portal, and successfully migrated a 5 inch Deck of Daily Reports into 26 WebFOCUS Tools, complete with automatic e-mailing of Executive Dashboards. We utilized dynamically populated drop-down boxes, accordion style reporting, and drill to detail capabilities within all of these tools and reports… as well as designing PDF, Word, and Excel output capabilities.

Result CCCi dramatically improved access to reporting by decision makers. We also dramatically improved the format and methods of delivery. In addition, we improved long-term maintainability of the reports ultimately saving thousands of dollars.

Page 16: CCCi Atlanta

Case Studies

Name: Georgia Department of Human ResourcesIndustry: GovernmentLocation: Atlanta, GA Name: Covendis VMS

High Level Overview of Customer Challenge LAN/WAN network for in-office LAN of 2000+ users and WAN of 900+ servers and 10,000 users.

Critical Issue (what the customer needed help resolving) Needed ongoing support and troubleshooting related to LAN/WAN connectivity issues

What CCCi Delivered Mark, a CCCi resource, has worked for DHR for almost 14 years providing LAN/WAN network support. He is faced with the day to day challenge of making sure the network connectivity stays in a constant state of readiness while at the same time monitoring for destructive network viruses. During this time Mark has worked hard to expand his knowledge base through continued training and education. He has earned several certifications along the way including CCNA, CCNP, CCDP, CCSP and CNE. Ten hour days and six day weeks are routine for Mark. His dedication and commitment to his position at DHR has been recognized and rewarded as Mark’s level of responsibility has continued to grow moving from Network Administrator to Network Engineer and now Senior Network Engineer. Asked to state on of his most difficult challenges, Mark says it was during the untimely resignation of the number one Network Engineer. Mark had to step up and manage the implementation of a new piece of technology while working within a very aggressive schedule.

Page 17: CCCi Atlanta

Testimonials

George M. Hargrove, Sr. Procurement Manager for Outsourcing Services EDS, Hewlett-Packard Company

They are up front, flexible in negotiations and deliverables; they understand of our contractual agreements. If we give them a task, if we are asking them to source a certain level of person, instead of just throwing us a body, they make sure they know what we need.

Gail Hart, Resource ManagerFidelity Information Services

They are top of the line. I spent so much time analyzing the vendors we chose that it's hard to say what CCCi could do better. I know they are doing what we need. They are on the leading edge of innovation.

Steve Weber, Director, Client Services Southern Company

Very customer-focused. It’s not just about providing a person or filling a job; they are always out to make us better. They are out for our success. Being in the IT business, we have a lot of vendors that come and go. I think it’s very unusual to have the same vendor that has been with you for 30 years.

Page 18: CCCi Atlanta

John E. Kosar, III, Client Manager, CCCi AtlantaJohn E. Kosar, III, Client Manager, CCCi Atlanta7000 Central Parkway, Suite 1000, Atlanta, GA 30328-45797000 Central Parkway, Suite 1000, Atlanta, GA 30328-4579Direct: 404-567-1155 Email: [email protected]: 404-567-1155 Email: [email protected]

http://www.cccitpeople.comhttp://www.cccitpeople.com