cbc corporate presentation jan 2016
TRANSCRIPT
CBC SOLUTIONS BPO
CBC PROFESSIONAL SERVICESIT Specialized
CBC SECURITY AND 360º SHIELDSolutions Integration
CBC PAYPayments
BUSINESS PROFILESINCE 1990
Business Partners Implementations
Experience
More than 25 years of experience in the IT market National and International Operations Multi language projects support Certified by the leading manufacturers of HW and SW Services based on best practices and methodologies of industry Compliance based on SLA's and KPI's
3M Citrix Diebold Plus Technologies & Innovations PowaPOS Verizon
More than 200 projects successfully
executed
MISSION
WE ARE AN EXTENSION OF YOUR TEAM
We are a group of consultants specialized in the design and implementation of solutions in IT aimed to increase the
effectiveness, productivity and profitability, reducing operating costs and improving
competitiveness
CBC SOLUTIONS BPO
CBC PROFESSIONAL SERVICES
IT Specialized
· Contact Center · Service Desk · Field Services · Costumer Care · National and international coverage · Multi language · 24/7
CBC SECURITY AND 360º SHIELDSolutions Integration
· Advanced Security managed services · Processes and PCI certification · Data Loss Prevention · Fraud prevention and AML · Risk management · Monitoring transactional · Biometric and document authentication
CBC PAY
Payments
· ATM as a Service · POS as a Service · MPOS · eCommerce · PowaTAG
GEOGRAPHICAL COVERAGE Global coverage
Presence in 12 countries in Latin America
Argentina Brazil Bolivia Canada Colombia Costa Rica Guatemala USA Mexico Panama Peru Venezuela
WHY CONCESSUM?
flexibility
people Tools information
infrastructure
innovation
methodology
passion planning
processes productivity
speed profitability
satisfaction
strength technology
values vision
24/7 multi language
adaptability
quality training
certification
coverage commitment
communication
control culture
efficiency
specialization
team strategy excellence
experience
FINANCE SERVICES AND TECHNOLOGY OTHER INDUSTRIES
SOME OF OUR CUSTOMERS
We offer world-class services
We have world-class partners to offer the market specific solutions to specific problems We are committed to the solutions we offer are successfully implemented
We seek primarily to improve the productivity of our customers We have qualified human resources and certified to meet the needs of our customers Excellence is our goal We are committed to the results
OUR COMMITMENT
NEXT STEPS