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COMPETENCY-BASED CURRICULUM
Sector:
HEALTH, SOCIAL AND OTHER COMMUNITY DEVELOPMENT SERVICESQualification:
DENTAL LABORATORY TECHNOLOGY SERVICES (Removable Dentures/Appliances) NC II
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
East Service Road, South Superhighway, Taguig City, Metro Manila
TABLE OF CONTENTS
A.. COURSE DESIGN.............................................................................................1-6
B. MODULES OF INSTRUCTION
Basic Competencies............................................................................................7o Participating in workplace communication............................................ 9-12o Working in a team environment...........................................................13-15o Practicing career professionalism........................................................16-19o Practicing occupational health and safety procedures.........................20-23
Common Competencies....................................................................................24o Maintaining an effective relationship with customers and clients.........26-29o Managing own performance ...............................................................30-33o Following occupational health and safety policies in dental facilities ..34-37o Maintaining infection control in dental practice....................................38-43o Operating a personal computer ..........................................................44-49
Core Competencies...........................................................................................50o Arranging artificial teeth for complete dentures...................................52-55o Setting-up and waxing removable partial dentures..............................56-60o Waxing, processing and finishing acrylic dentures and waxing,
processing and finishing acrylic dentures and appliances...................61-65o Fabricating thermo formed bases and appliances...............................66-69o Fabricating oral splints.........................................................................70-72o Fabricating orthodontic appliances......................................................73-76o Fabricating cast metal removable partial denture framework..............77-81
C. ACKNOWLEDGEMENT......................................................................................82
COURSE DESIGN
COURSE TITLE : DENTAL LABORATORY TECHNOLOGY SERVICES (REMOVABLE DENTURES/APPLIANCES) NC II
NOMINAL DURATION : 1,366 hours
COURSE DESCRIPTION :
This course is designed to enhance the knowledge, skills and attitudes of an individual in the field of Dental Laboratory Technology in accordance with industry standards. It covers core competencies such as: arrange artificial teeth for complete dentures; set-up and wax removable partial dentures; wax, process and finish acrylic dentures and appliances, fabricating thermo formed bases and appliances, fabricate oral splints, fabricate orthodontic appliances, and fabricate cast metal removable partial denture framework.
This includes common competencies: maintain an effective relationship with clients and customers, manage own performance, follow occupational health and safety policies in dental facilities, maintain infection control in dental practice and operate a personal computer.
It also includes competencies such as, participate in workplace communication, work in a team environment, practice career professionalism and practice occupational health and safety procedure.
ENTRY REQUIREMENTS:
Trainees or students should posses the following requirements:
Must be 18 years old
Must be a holder of a Dental Laboratory Technology Services NC I or its equivalent
Must be physically fit and mentally fit (specifically on eye and hand coordination)
Must be able to communicate either oral or written
Must be at least a high school graduate or its equivalent
This list does not include specific institutional requirements such as educational attainment, appropriate work experience, and others that may be required of the trainees by the school or training center delivering this TVET program.
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 1 -
COURSE STRUCTURE:
BASIC COMPETENCIES(18 hours)
Unit ofCompetency Module Title Learning Outcomes Nominal
Duration1. Participate in
Workplace Communication
1.1 Participating in Workplace Communication
1.1.1 Obtain and convey workplace information
1.1.2 Participate in workplace meetings and discussions
1.1.3 Complete relevant work related documents
4 hours
2. Work in a Team Environment
2.1 Working in a Team Environment
2.1.1 Describe and identify team role and responsibility in a team
2.1.2 Describe work as a team member
4 hours
3. Practice Career Professionalism
3.1 Practicing Career Professionalism
3.1.1 Integrate personal objectives with organizational goals
3.1.2 Set and meet work priorities
3.1.3 Maintain professional growth and development
4 hours
4. Practice Occupational Health and Safety Procedures
4.1 Practicing Occupational Health and Safety Procedures
4.1.1 Evaluate hazards and risks
4.1.2 Control hazards and risks
4.1.3 Maintain occupational health and safety (OHS) awareness
6 hours
- 2 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
COMMON COMPETENCIES(46 hours)
Unit ofCompetency Module Title Learning Outcomes Nominal
Duration1. Maintain an
effective relationship with clients and customers
1.1 Maintaining an effective relationship with clients and customers
1.1.1 Maintain a clean and hygienic environment
1.1.2 Maintain a clean and hygienic environment
1.1.3 Meet client/customer requirements
1.1.4 Build credibility with customers/clients
9 hours
2. Manage own performance
2.1 Managing own performance
2.1.1 Plan for completion of own workload
2.1.2 Maintain quality performance
2.1.3 Build credibility with customers/clients
9 hours
3. Follow occupational health and safety policies in dental facilities
2.1 Follow occupational health and safety policies in dental facilities
3.1.1 Apply workforce procedures for hazard identification and risk control
3.1.2 Utilize and implement strategies as directed to prevent infection in the workplace
3.1.3 Work in a safe manner
6 hours
4. Maintain infection control in dental practice
4.1 Maintaining infection control in dental practice
4.1.1 Monitor and maintain the cleanliness of the dental laboratory rooms
4.1.2 Clean and maintain dental instruments and equipment
4.1.3 Maintain hygiene and personal protection
4.1.4 Dispose of dental laboratory waste safely
4.1.5 Disinfect and clean impressions
12 hours
5. Operate a personal computer
4.1 Operating a personal computer
5.1.1 Start and Shutdown the computer
5.1.2 Arrange and customize desktop/windows setting
5.1.3 Work with files and folders (or directories)
5.1.4 Work with user application programs
5.1.5 Print information
10 hours
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 3 -
CORE COMPETENCIES(1,302 hours)
Unit ofCompetency Module Title Learning Outcomes Nominal
Duration1. Arrange artificial
teeth for complete dentures
1.1 Arranging artificial teeth for complete dentures
1.1.1 Prepare case for setting of teeth
1.1.2 Arrange artificial teeth1.1.3 Wax up denture for try-
in
120 hours
2. Set-up and wax removable partial dentures
1.1 Setting-up and wax removable partial dentures
2.2.1 Design acrylic removable partial denture
2.2.2 Select and prepare materials
2.2.3 Arrange artificial teeth2.2.4 Fabricate retainer units
Arrange artificial teeth
300 hours
3 Wax, process and finish acrylic dentures and appliances
3.1.Waxing, process and finish acrylic dentures and appliances
3.1.1 Wax case for finish consistent with work order
3.1.2 Select and prepare materials and processing
3.1.3 Process denture or appliance
3.1.4 Grind dentures and appliances selectively
120 hours
4. Fabricate thermo-formed bases and appliances
6.1 Fabricating thermo-formed bases and appliances
5.1.1. Prepare model5.1.2. Thermo-form appliance
or base5.1.3. Trim, shape and finish
82 hours
5. Fabricate oral splints
5.1 Fabricating oral splints
5.1.1 Fabricate splint5.1.2 Trim, shape and finish
80 hours
6. Fabricate orthodontic appliances
6.1 Fabricating orthodontic appliances
6.1.1 Select or fabricate and assemble components and materials
6.1.2 Fabricate orthodontic appliance
6.1.3 Finish orthodontic appliance
300 hours
7 Fabricate cast metal removable partial denture framework
7.1 Fabricating cast metal removable partial denture framework
7.1.1 Prepare master model7.1.2 Fabricate refractory
model7.1.3 Wax and invest
removable partial denture framework
300 hours
7.1.4 Burn out, cast and finish removable partial denture framework
- 4 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
RESOURCES:
TOOLS EQUIPMENT MATERIALS
Base Former (upper, lower quadrant)
Articulator, Non-Adjustable
Articulator, Semi-Adjustable
Articulator, Fully-Adjustable
Abrasives (assorted)
Plaster Knife Steamer Masks
Caliper Drier Laboratory Gown
Waxing Instrument Set Bunsen Burner Gloves
Chisel Cleaning Unit Acryllic Resin
Duplicating Tray Curing Unit Polishing Paste and Compound (assorted)
Mixing Bowl Die Trimming Machine Disinfecting Solution
Plaster Spatula Micro Motor Dental Lab Waxes (assorted)
Impression Tray or Stock Tray
Vacuum Former Machine Adhesives
Mandrel Vibrator Gypsum (assorted)
Plaster Cutters Lathe Machine Duplicating Materials (assorted)
Alcohol Torch Pressure Pot Alcohol
Guide or Template Vacuum Mixer Laboratory Gases
Cast Trimmer
Weighing Scale
ASSESSMENT METHODS:
Written examination Demonstration of practical skills Direct observation Interview
COURSE DELIVERY:
Modular Demonstration Lecture Group Discussion Dual training
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 5 -
TRAINER’S QUALIFICATIONS:
Must have completed Trainer’s Training Methodology Course II (TTMC II) or its equivalent
Must be a holder of a Dental Laboratory Technology Services NC II or its equivalent Must be able to communicate effectively both orally and in written form Must be physically, emotionally, psychologically and mentally fit Must have a minimum of five (5) years experience as a dental technician
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BASIC COMPETENCIES
DENTAL LABORATORY TECHNOLOGY SERVICES (REMOVABLE DENTURES/APPLIANCES) NC II
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UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATIONS
MODULE TITLE : PARTICIPATING IN WORKPLACE COMMUNICATIONS
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes required to obtain, interpret and convey information in response to workplace requirements.
NOMINAL DURATION : 4 hours
PREREQUISITE : Receive and Respond to Workplace Communication. (NCI)
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the students/ trainees must be able to:
LO1. Obtain and convey workplace information
LO2. Complete relevant work related documents.
LO3. Participate in workplace meeting and discussion.
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 9 -
LO1. OBTAIN AND CONVEY WORKPLACE INFORMATION
ASSESSMENT CRITERIA:
1. Specific relevant information is accessed from appropriate sources.2. Effective questioning and active listening and speaking are used to gather and
convey information.3. Appropriate medium is used to transfer information and ideas.4. Appropriate non-verbal communication is used.5. Appropriate lines of communication with superiors and colleagues are identified
and followed.6. Defined work procedures for the location and storage of information are used.7. Personnel interaction is carried out clearly and concisely.
CONTENTS:
Parts of speech Sentence construction Effective communication
CONDITIONS:
The students/ trainees must be provided with the following:
Writing materials (pen & paper) References (books) Manuals
METHODOLOGIES:
Group Discussion/Interaction Assignment Method Self-paced learning
ASSESSMENT METHODS:
Written test Practical performance test Interview
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LO2. COMPLETE RELEVANT WORK RELATED DOCUMENTS
ASSESSMENT CRITERIA:
1. Ranges of forms relating to conditions of employment are completed accurately and legibly.
2. Workplace data is recorded on standard workplace forms and documents.3. Basic mathematical process is used for routine calculations.4. Errors in recording information on forms. Documents are identified and rectified.5. Reporting requirements to superior are completed according to enterprise
guidelines.
CONTENTS:
Basic mathematics Technical writing Types of forms
CONDITIONS:
The students/trainees must be provided with the following:
Paper Pencils / ball pen Reference books Manuals
METHODOLOGIES:
Group discussion/Interaction Assignment Method Self-paced learning
ASSESSMENT METHODS:
Written test Practical! Performance test Interview
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 11 -
LO3. PARTICIPATE IN WORKPLACE MEETING AND DISCUSSION
ASSESSMENT CRITERIA:
1. Team meetings are attended on time.2. Own opinions are clearly expressed and those of others are listened to without
interruption.3. Meeting inputs are consistent with the meeting purpose and establish protocols.4. Workplace interaction are conducted in a courteous manner appropriate to cultural
background and authority in the enterprise procedures.5. Questions about simple routine workplace procedures and matters concerning
conditions of employment are asked and responded.6. Meeting outcomes are interpreted and implemented.
CONTENTS:
Sentence construction Technical writing Recording information
CONDITIONS:
The students/trainees must be provided with the following:
Paper Pencils/ball pen References (books) Manuals
METHODOLOGIES:
Group Discussions/Interaction Assignment Method Self-paced learning
ASSESSMENT METHODS:
Written test Practical / performance test Interview
- 12 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
UNIT OF COMPETENCY : WORK IN A TEAM ENVIRONMENT
MODULE TITLE : WORKING IN A TEAM ENVIRONMENT
MODULE DESCRIPTOR : This module covers the knowledge, skills, and attitudes required in order to relate in a work-based environment.
NOMINAL DURATION : 4 hours
QUALIFICATION LEVEL : NC II
PREREQUISITE : TEAMWORK (NC I)
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the students/ trainees must be able to:
LO1. Describe and identify team role and responsibility in a team.
LO2. Describe work as a team.
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 13 -
LO1. DESCRIBE AND IDENTIFY TEAM ROLE AND RESPONSIBILITY IN A TEAM
ASSESSMENT CRITERIA:
1. Role and objective of the team is identified.2. Team parameters, relationships and responsibilities are identified.3. Individual role and responsibilities within team environment are identified.4. Roles and responsibilities of other team members are identified and recognized.5. Reporting relationships within team and external to team are identified.
CONTENTS:
Team role. Relationship and responsibilities Role and responsibilities with team environment. Relationship within a team.
CONDITIONS:
The students/ trainees must be provided with the following:
SOP of workplace Job procedures Client / supplier instructions Quality standards Organizational or external personnel
METHODOLOGIES:
Group discussion/interaction Case studies Simulation
ASSESSMENT METHODS:
Written test Observation Simulation Role playing
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LO2. DESCRIBE WORK AS A TEAM MEMBER
ASSESSMENT CRITERIA:
1. Appropriate forms of communication and interactions are undertaken.2. Appropriate contributions to complement team activities and objectives were
made.3. Reporting using standard operating procedures followed.4. Development of team work plans based from role team were contributed.
CONTENTS:
Communication process Team structure / team roles Group planning and decision making
CONDITIONS:
The students I trainees must be provided with the following:
SOP of workplace Job procedures Organization or external personnel
METHODOLOGIES:
Group discussion/interaction Case studies Simulation
ASSESSMENT METHODS:
Observation of work activities Simulation or role play Case studies and scenarios.
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 15 -
UNIT OF COMPETENCY : PRACTICE CAREER PROFESSIONALISM
MODULE TITLE : PRACTICING CAREER PROFESSIONALISM
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes in promoting career growth and advancement, specifically; to integrate personal objectives with organizational goals set and meet work priorities and maintain professional growth and development.
NOMINAL DURATION : 6 hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO1. Integrate personal objectives with organizational goals
LO2. Set and meet work priorities
LO3. Maintain professional growth and development
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LO1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS
ASSESSMENT CRITERIA:
1. Personal growth and work plans towards improving the qualifications set for professionalism are achieved.
2. Intra- and interpersonal relationship in the course of managing oneself based on performance evaluation is maintained.
3. Commitment to the organization and its goal is demonstrated in the performance of duties.
4. Practice of appropriate personal hygiene is observed.5. Job targets within key result areas are attained.
CONTENTS:
Personal Development-Social Aspects: Intra and Interpersonal Development Organizational Goals Personal Hygiene and Practices Code of Ethics
CONDITIONS:
The students/ trainees must be provided with the following:
Workplace Code of Ethics Organizational Goals Hand outs and PD-Social Aspects CD’s, VHS tapes, transparencies
METHODOLOGIES:
Group Discussion/Interaction Simulation
ASSESSMENT METHODS:
Role play Interview Written Examination
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 17 -
LO2. SET AND MEET WORK PRIORITIES
ASSESSMENT CRITERIA:
1. Competing demands to achieve personal, team and organizational goals and objectives are prioritized.
2. Resources are utilized efficiently and effectively to manage work priorities and commitments.
3. Practices and economic use and maintenance of equipment and facilities are followed as per established procedures.
4. Job targets within key result areas are attained.
CONTENTS:
Organizational KRAs Work Values and Ethical Standards Company policies on the use and maintenance of equipment
CONDITIONS:
The students/ trainees must be provided with the following:
Organizational KRA Work values and ethics Company policies and standards Sample job targets Learning Guides CD’s, VHS tapes, transparencies
METHODOLOGIES:
Group Discussion/Interaction Structured Activity
ASSESSMENT METHODS:
Role play Interview Written Examination
- 18 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO3. MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT
ASSESSMENT CRITERIA:
1. Training and career opportunities relevant to the job requirements are identified and availed.
2. Licenses and/or certifications according to the requirements of the qualifications are acquired and maintained
3. Fundamental rights at work including gender sensitivity are manifested/observed4. Training and career opportunities based on the requirements of industry are
completed and updated.
CONTENTS:
Qualification Standards Gender and Development (GAD) Sensitivity Professionalism in the Workplace List of Professional Licenses
CONDITIONS:
The students/ trainees must be provided with the following:
Quality Standards GAD handouts CD’s, VHS tapes on Professionalism in the Workplace Professional Licenses samples
METHODOLOGIES:
Group Discussion/Interaction Film Viewing Role play/Simulation
ASSESSMENT METHODS:
Demonstration Interview Written Examination
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 19 -
UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES
MODULE TITLE : PRACTICING OCCUPATIONAL HEALTH AND SAFETY PROCEDURES
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes required to comply with the regulatory and organizational requirements for occupational health and safety such as identifying, evaluating and maintaining OH & S awareness.
NOMINAL DURATION : 4 hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO1. Evaluate hazards and risks
LO2. Control hazards and risks
LO3. Maintain occupational health and safety awareness
- 20 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO1. EVALUATE HAZARDS AND RISKS
ASSESSMENT CRITERIA:
1. Terms of maximum tolerable limits are identified based on threshold limit values (TLV)
2. Effects of hazards are determined.3. OHS issues and concerns are identified in accordance with workplace
requirements and relevant workplace OHS legislation.
CONTENTS:
TLV table Phil OHS Standards Effects of hazards in the workplace Ergonomics Employees Compensation Commission (ECC) regulations
CONDITIONS:
The students/trainees must be provided with the following:
Handout on- Phil. OHS Standards- Effects of hazards in the workplace- Ergonomics- ECC regulations
TLV Table CD’s, VHS tapes, transparencies
METHODOLOGIES:
Group Discussion/Interaction Situation Analysis Symposium Film viewing Group Dynamics
ASSESSMENT METHODS:
Interview/Oral Questioning Written Examination Simulation
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 21 -
LO2. CONTROL HAZARDS AND RISKS
ASSESSMENT CRITERIA:
1. OHS procedures for controlling hazards and risk are strictly followed.2. Procedures in dealing with workplace accidents, fire and emergencies are followed
in accordance with the organization’s OHS policies.3. Personal protective equipment is correctly used in accordance with organization’s
OHS procedures and practices.4. Procedures in providing appropriate assistance in the event of workplace
emergencies are identified in line with the established organizational protocol.
CONTENTS:
Safety Regulations Clean Air Act Electrical and Fire Safety Code Waste management Disaster Preparedness and Management Contingency Measures and Procedures
CONDITIONS:
The students/trainees must be provided with the following:
Handouts on- Safety Regulations- Clean Air Act- Electrical and Fire Safety Code- Waste management- Disaster Preparedness and Management- Contingency Measures and Procedures- OHS Personal Records
PPE CD’s, VHS tapes, transparencies
METHODOLOGIES:
Group Discussion/Interaction Symposium Film Viewing Group Dynamics Self pace learning
ASSESSMENT METHODS:
Written Interview
- 22 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO3. MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS
ASSESSMENT CRITERIA:
1. Procedures in emergency related drill are strictly followed in line with the established organization guidelines and procedures.
2. OHS personal records are filled up in accordance with workplace requirements.3. PPE are maintained in line with organization guidelines and procedures.
CONTENTS:
Operational health and safety procedure, practices and regulations Emergency-related drills and training
CONDITIONS:
The students/trainees must be provided with the following:
Workplace PPE OHS personal records CD’s, VHS tapes, transparencies Health record
METHODOLOGIES:
Group Discussion/Interaction Simulation Symposium Film Viewing Group Dynamics
ASSESSMENT METHODS:
Demonstration Interview Written Examination
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 23 -
COMMON COMPETENCIES
DENTAL LABORATORY TECHNOLOGY SERVICES (REMOVABLE DENTURES/APPLIANCES) NC II
Blank
UNIT OF COMPETENCY : MAINTAIN AN EFFECTIVE RELATIONSHIP WITHCLIENTS/CUSTOMERS
MODULE TITLE : MAINTAINING AN EFFECTIVE RELATIONSHIP WITH CLIENTS/ CUSTOMERS
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes required in building and maintaining an effective relationship with clients, customers and the public.
NOMINAL DURATION : 9 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of the module, the trainees/students should be able to:
LO1. Maintain a professional image
LO2. Meet client/customer requirements
LO3. Build credibility to meet customers/clients requirements
- 26 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO1. MAINTAIN A PROFESSIONAL IMAGE
ASSESSMENT CRITERIA:
1. Uniform and personal grooming is maintained in accordance with established policies and procedures
2. Stance, posture, body language, and other personal presence is maintained according to required standards
3. Visible work area is kept tidy and uncluttered4. Equipment are stored according to assignment requirements
CONTENTS:
Stance Posture Body language Grooming Standing orders Company policy and procedures
CONDITIONS:
Students/trainees must be provided with the following:
Access to workplace location or simulated workplace environment Materials relevant to the unit Company policy and procedures
METHODOLOGIES:
Lecture Discussion Group work
ASSESSMENT METHODS:
Interview Demonstration with questioning
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 27 -
LO2. MEET CLIENT/CUSTOMER REQUIREMENTS
ASSESSMENT CRITERIA:
1. Assignment instructions and post orders are identified and understood according to standard procedures
2. Scope to modify instructions/orders is accomplished in light of changed situations3. Client requirements are met according to the assignment instructions4. Changes to client’s needs and requirements are monitored and appropriate action
is taken5. All communication with the client or customer is cleared and complied with
assignment requirements
CONTENTS:
Assignment instructions Post orders Reviewing assignment instructions Discussion techniques with client/customer Implementing required changes Referral to appropriate employer/personnel Clarification of client needs and instructions
CONDITIONS:
Students/trainees must be provided with the following:
Access to workplace location or simulated workplace environment Materials relevant to the unit Company policy and procedures Assignment instruction
METHODOLOGIES:
Lecture Discussion Group work
ASSESSMENT METHODS:
Demonstration with questioning
- 28 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO3. BUILD CREDIBILITY WITH CUSTOMERS/CLIENTS
ASSESSMENT CRITERIA:
1. Client expectations for reliability, punctuality and appearance are adhered to2. Possible causes of client/customer dissatisfaction is identified, dealt with and
recorded according to employer policy3. Client is fully informed of all relevant security matters in a timely manner and
according to agreed reporting procedures
CONTENTS:
Interpersonal skills Customer service skills Telephone etiquette Maintaining records
CONDITIONS:
Students/trainees must be provided with the following:
Company policy and procedures manual Appropriate tools and materials relevant to the unit Access to workplace location or simulated workplace environment
METHODOLOGIES:
Lecture Discussion Group work
ASSESSMENT METHODS:
Interview Demonstration with questioning
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 29 -
UNIT OF COMPETENCY : MANAGE OWN PERFORMANCE
MODULE TITLE : MANAGING OWN PERFORMANCE
MODULE DESCRIPTOR : This unit covers the knowledge, skills and attitudes required in effectively managing own workload and quality of work
NOMINAL DURATION : 9 hours
SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainees/students must be able to:
LO1. Plan own workload LO2. Maintain quality of own performance
LO3. Establish credibility with customers/clients
- 30 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO1. PLAN OWN WORKLOAD
ASSESSMENT CRITERIA:
1. Tasks are accurately identified according to instructions2. Work plans are developed according to assignment requirements and employer
policy3. Priority and timelines are allocated to each task4. Tasks deadlines are known and complied with whenever possible5. Work schedules are known and completed according to agreed time frames
CONTENT:
Assignment instructions Verbal instructions Policy documents Duty statements Self assessment Daily tasks Weekly tasks Regularly or irregularly occurring tasks Allocating priority and timelines
CONDITIONS:
Student / trainees must be provided with the following:
Task list Work schedules Assignment instructions
METHODOLOGIES:
Lecture Group Discussion Role play
ASSESSMENT METHODS:
Interview Demonstration with questioning Written report
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 31 -
LO2. MAINTAIN QUALITY OF OWN PERFORMANCE
ASSESSMENT CRITERIA:
1. Personal performance continually monitored against agreed performance standards
2. Advice and guidance sought when necessary to achieve or maintain agreed standards
3. Guidance from management applied to achieve or maintain agreed standards4. Standard of work clarified and agreed according to employer policy and
procedures
CONTENTS:
Monitoring personal performance Determining performance standards Interpreting work standards Quality of work
CONDITIONS:
Student / trainees must be provided with the following:
Quality procedures manual Evaluation report forms Logbooks Operational manual Assessment instruments
METHODOLOGIES:
Lecture Group Discussion Role play
ASSESSMENT METHODS:
Interview Written report
- 32 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO3. ESTABLISH CREDIBILITY WITH CUSTOMERS/CLIENTS
ASSESSMENT CRITERIA:
1. Client expectations for reliability, punctuality and appearance are adhered to2. Possible causes of client/customer dissatisfaction is identified, dealt with and
recorded according to employer policy3. Client is fully informed of all relevant security matters in a timely manner and
according to agreed reporting procedures
CONTENTS:
Interpersonal skills Customer service skills Telephone etiquette Maintaining records
CONDITIONS:
Students/trainees must be provided with the following:
Company policy and procedures manual Appropriate tools and materials relevant to the unit Access to workplace location or simulated workplace environment
METHODOLOGIES:
Lecture Group Discussion Group work
ASSESSMENT METHODS:
Interview Demonstration with Questioning
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 33 -
UNIT OF COMPETENCY : FOLLOW OCCUPATIONAL HEALTH AND SAFETY POLICIES IN DENTAL LABORATORY FACILITIES
MODULE TITLE : FOLLOWING OCCUPATIONAL HEALTH AND SAFETY POLICIES IN DENTAL LABORATORY FACILITIES
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes required in applying relevant OHS legislation and codes of practice, including duties and responsibilities for all parties under general duty of care.
NOMINAL DURATION : 6 hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1. Apply workplace procedures for hazard identification and risk control
LO 2. Utilize and implement strategies as directed to prevent infection in the workplace
LO 3. Work in a safe manner
- 34 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO 1. APPLY WORKPLACE PROCEDURES FOR HAZARD IDENTIFICATION AND RISK CONTROL
ASSESSMENT CRITERIA:
1. Hazards in the dental laboratory is recognized and reported to operator according to OHS legislation and dental laboratory codes of practice.
2. Workplace procedures and work instructions for controlling risks, including infection control, are followed accurately according to OHS legislation and dental laboratory codes of practice.
3. Workplace procedures for dealing with accidents, fires and emergencies are followed correctly according to dental laboratory procedures.
CONTENTS:
OHS legislation Dental laboratory codes of practice Dental laboratory Duties and Functions in Dealing with Accidents, Fires and
Emergencies Occupational Hazards
CONDITIONS:
Students/ trainees must be provided with the following:
Workplace location Hand outs Textbooks/References Modules
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Written Exam Interview/ Oral Exam Practical Exam Direct Observation
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 35 -
LO2. UTILIZE AND IMPLEMENT STRATEGIES AS DIRECTED TO PREVENT INFECTION IN THE WORKPLACE
ASSESSMENT CRITERIA:
1. Relevant information about the dental laboratory hazards and dental laboratory codes of practice are accurately and clearly explained to the work group.
2. Information about identified hazards and the outcomes of hazard risk assessments is regularly provided to the work group.
3. Opportunity is provided for the work group to seek further information on workplace hazard control issues and practices.
CONTENTS:
Dental Laboratory Hazard Policy and Procedures Dental Laboratory Codes of Practice Dental Hazards Dental Hazard Risk Assessments
CONDITIONS:
Students/ trainees must be provided with the following:
Workplace location Textbooks/References Modules
METHODOLOGIES:
Lecture Group Discussion
ASSESSMENT METHODS:
Written Exam Interview/ Oral Exam Direct Observation
- 36 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO3. WORK IN A SAFE MANNER
ASSESSMENT CRITERIA:
1. Defined dental laboratory procedures are followed to ensure personal safety.
2. All work is carried out in a manner which ensures safety of self and others.
3. Dental laboratory security measures are followed according to dental laboratory policies and procedures.
4. Dental laboratory safe manual handling procedures are followed according to dental laboratory policies and procedures.
CONTENTS:
Dental Laboratory Policies and Procedures Dental Laboratory Security Measures Using Dental laboratory Safe Manual
CONDITIONS:
Students/ trainees must be provided with the following:
Workplace location Textbooks/References Modules
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Written Exam Interview/ Oral Exam Practical Exam Direct Observation
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 37 -
UNIT OF COMPETENCY : MAINTAIN INFECTION CONTROL IN DENTAL LABORATORY PRACTICE
MODULE TITLE : MAINTAINING INFECTION CONTROL IN DENTAL LABORATORY PRACTICE
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes required to comply with infection control procedures before, during and after in dental laboratory practice.
NOMINAL DURATION : 12 hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO1. Monitor and maintain the cleanliness of the dental laboratory rooms
LO2. Clean and maintain dental instruments and equipment LO3. Maintain hygiene and personal protection
LO4. Dispose of dental laboratory waste safely
LO5. Disinfect and clean impressions
- 38 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO1. MONITOR AND MAINTAIN THE CLEANLINESS OF THE DENTAL LABORATORY ROOMS
ASSESSMENT CRITERIA:
1. Personal protective equipment is used in cleaning equipment and surfaces.
2. Use of disinfectants and cleaning equipment are selected, prepared and used on surfaces in accordance with the manufacturer’s specification.
3. Cleaning equipment is correctly stored according to dental laboratory procedures.4. Workplace and surrounding areas within the dental laboratory are monitored and
maintained for cleanliness according to dental laboratory procedures.
CONTENTS:
Dental laboratory procedures for monitoring and cleaning workplace and surroundings.
Manufacturers instruction of the use of disinfectants PPE
CONDITIONS:
Students/ trainees must be provided with the following:
Workplace location Tools and equipment appropriate to schedule housekeeping activities and to
monitor and maintain working condition Materials relevant to the proposed activity and tasks Writing materials Textbooks/References Modules
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Written Exam Interview/ Oral Exam Practical Exam Direct Observation
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 39 -
LO2. CLEAN AND MAINTAIN DENTAL INSTRUMENTS AND EQUIPMENT
ASSESSMENT CRITERIA:
1. Dental laboratory instruments and equipment are cleaned and maintained according to dental laboratory procedures.
2. Dental laboratory instruments and equipment are checked for maintenance (oiling, etc.) according manufacturers’ instructions.
3. Cleaning procedures are carried out in the correct sequence and duration in accordance with manufacturer specifications.
4. Regular maintenance program scheduled is followed according to dental laboratory procedures.
CONTENTS:
Dental Instruments and Equipment Manufacturers specification on cleaning procedures Maintenance of Equipment
CONDITIONS:
Students/ trainees must be provided with the following:
Workplace location Tools and equipment appropriate to schedule maintenance activities and to
monitor and maintain working condition Materials relevant to the proposed activity and tasks Writing materials Textbooks/References
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Written Exam Interview/ Oral Exam Practical Exam Direct Observation
- 40 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO3. MAINTAIN HYGIENE AND PERSONAL PROTECTION
ASSESSMENT CRITERIA:
1. Open cuts and abrasions are covered with a waterproof dressing.
2. Personal protection equipment is worn according to OHS policy and procedures.
3. Hazards in the dental laboratory is recognized and reported to operator according to dental laboratory procedures.
4. Appropriate procedures for dealing with accidents, including sharp injuries, are followed correctly according to dental laboratory procedures.
CONTENTS:
Use of PPE Dental Laboratory Hazards First Aid Procedures
CONDITIONS:
Students/ trainees must be provided with the following:
Workplace location PPE Materials relevant to the proposed activity and tasks Writing materials Textbooks/References
METHODOLOGIES:
Lecture Group Discussion Hands-on application
ASSESSMENT METHODS:
Written Exam Interview/ Oral Exam Practical Exam Direct Observation
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 41 -
LO4. DISPOSE OF DENTAL LABORATORY WASTE SAFELY
ASSESSMENT CRITERIA:
1. Personal protective equipment is worn or used in accordance with OHS policy and procedures when handling waste.
2. Waste is segregated, contained, stored and transported correctly OHS policy and procedures when handling waste.
3. Waste is disposed of safely and according to OHS policy and procedures when handling waste.
CONTENTS:
Use of PPE Waste Disposal Dental Laboratory Policy and Procedures on Safety
CONDITIONS:
Students/ trainees must be provided with the following:
Workplace location PPE Materials relevant to the proposed activity and tasks Writing materials Textbooks/References
METHODOLOGIES:
Lecture Group Discussion Hands-on application
ASSESSMENT METHODS:
Written Exam Interview/ Oral Exam Practical Exam Direct Observation
- 42 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO5. DISINFECT AND CLEAN IMPRESSIONS
ASSESSMENT CRITERIA:
1. Laboratory Instruments, materials, and equipment are disinfected and cleaned according to dental laboratory procedures.
2. Risk of transmission of infection is minimized according to dental laboratory procedures.
3. Spills are removed correctly according to manufacturers’ instruction and OHS policy and procedure guidelines.
CONTENTS:
Dental Laboratory Instruments and Equipment Manufacturers specification on cleaning procedures OHS policy and procedure guidelines.
CONDITIONS:
Students/ trainees must be provided with the following:
Workplace location Tools and equipment appropriate to disinfecting and cleaning activities Materials relevant to the proposed activity and tasks Writing materials Textbooks/References
METHODOLOGIES:
Lecture Group Discussion Hands-on application
ASSESSMENT METHODS:
Written Exam Interview/ Oral Exam Practical Exam Direct Observation
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 43 -
UNIT OF COMPETENCY : OPERATE A PERSONAL COMPUTER
MODULE TITLE : OPERATING A PERSONAL COMPUTER
MODULE DESCRIPTOR : This module defines the competency required to operate a personal computer by: starting the PC, logging in, using and working with files, folders and programs, saving work, and closing down the PC
NOMINAL DURATION : 10 hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trained student must be able to:
LO1. Start and Shutdown computers
LO2. Arrange and customize desktop/windows setting
LO3. Work with files and folders (or directories)
LO4. Work with user application programs
LO5. Print information
- 44 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO1. START AND SHUTDOWN COMPUTERS
ASSESSMENT CRITERIA:
1. The peripheral devices are connected as stated in operating manual.2. Power is checked and the computer and peripheral devices are switched on as
shown in computer manual.3. Logging in or logging off is done in accordance with the existing setup.4. The operating system features and functions are accessed and navigated as
demonstrated.5. Hardware configuration and other system features are checked as stated in
procedure.7. All open application programs are closed according to computer manual.8. Computer and peripheral devices are shutdown according to procedure.
CONTENTS:
Connecting of wires and peripheral devices Switching of powers and peripheral devices Proper logging in and logging off procedure Operating System are properly work Saving and closing application programs. Computer unit is properly shutdown
CONDITIONS:
Students / trainees must be provided with the following.
Computer set / Workstations Connection of wires / peripheral devices Lists / Pictures of Computer Hardware and peripheral devices Media / LCD / TV Instructional Materials Minutes/Agendas
METHODOLOGIES:
Self–paced learning Demonstration Group Discussion
ASSESSMENT METHODS:
Direct observation Demonstration
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 45 -
LO2. ARRANGE AND CUSTOMIZE DESKTOP/WINDOWS SETTING
ASSESSMENT CRITERIA:
1. The desktop screen or Windows elements are changed as needed in manual procedure
2. Desktop icons are added, renamed, moved, copied or deleted in accordance to procedure
3. The online help functions are accessed or used as needed instructional materials4. Desktop icons of application programs are selected, opened and closed as shown
in manual procedure5. Properties of icons are displayed as stated in procedure6. Computer or desktop settings are saved and restored based on the existing setup
CONTENTS:
The desktop are screen are modified Manipulating of desktop Accessing and using the online help functions Opening and closing of selected desktop icons Presentation of icons properties Restoring of computer desktop
CONDITIONS:
Students / trainees must be provided with the following.
Computer set / Workstations LAN and Internet connections Media / LCD / TV Diskettes, CD-RW, Flash Drive, Zip Drive Instructional materials Minutes/Agendas
METHODOLOGIES:
Self–paced learning Demonstration Discussion
ASSESSMENT METHODS:
Direct observation Demonstration Interview/oral questioning
- 46 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO3. WORK WITH FILES AND FOLDERS (OR DIRECTORIES)
ASSESSMENT CRITERIA:
1. A file or folder is created, opened, moved, renamed, copied or restored as shown in manual procedure
2. Details and properties of files and folders are displayed or viewed with the existing setup
3. Various files are organized for easy lookup and use as shown in computer manual procedure
4. Files and information are searched as stated in instructional material5. Disks are checked, erased or formatted as necessary with the following manual
procedure
CONTENTS:
Manipulating of file or folder Restoring of files Viewing of files and folders Organizing of different files Searching of files and information Manipulating of disks
CONDITIONS:
Students / trainees must be provided with the following.
Computer set / Workstations Application programs (software) Media / LCD / TV Diskettes, CD-RW, Flash Drive, Zip Drive Instructional Materials Minutes/Agendas
METHODOLOGIES:
Self–paced learning Demonstration Group Discussion
ASSESSMENT METHODS:
Direct observation Demonstration Interview/Oral Questioning
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 47 -
LO4. WORK WITH USER APPLICATION PROGRAMS
ASSESSMENT CRITERIA:
1. Application programs are added, changed, removed or run as followed incomputer manual procedure
2. User software or application program are installed, updated and upgraded as stated in manual procedure
3. Information/data are moved between documents or files in accordance to the instructional materials
CONTENTS:
Manipulating of application programs Updating and upgrading user software Moving of documents
CONDITIONS:
Students / trainees must be provided with the following.
Computer set / Workstations Documents detailing style guide / policy Application programs (software) Media / LCD / TV Diskettes, CD-RW, Flash Drive, Zip Drive Hands – On materials / Instructional materials Minutes/Agendas
METHODOLOGIES:
Self–paced learning Demonstration Discussion
ASSESSMENT METHODS:
Direct observation Demonstration Interview/oral questioning
- 48 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO5. PRINT INFORMATION
ASSESSMENT CRITERIA:
1. Printer is added or installed and correct printer settings is ensured with the following service manual procedure
2. Default printer is assigned accordingly with the existing setup3. Information or document is printed on the installed printer with the following setup
manual procedure4. Progress of print jobs are viewed and deleted as required in manual procedure
CONTENTS:
Installing or adding printer Page set-up is ensured Set default of printer Printing of information or document Viewing and deleting of print jobs
CONDITIONS:
Students / trainees must be provided with the following.
Computer set / Workstations Instructional materials Application programs (software) Media / LCD / TV Printer Installer of printer (CD) LAN connections Diskettes, CD-RW, Flash Drive, Zip Drive Minutes/Agendas
METHODOLOGIES:
Self–paced learning Demonstration Discussion
ASSESSMENT METHODS:
Direct observation Demonstration Interview/oral questioning
CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 49 -
CORE COMPETENCIES
DENTAL LABORATORY TECHNOLOGY SERVICES (REMOVABLE DENTURES/APPLIANCES) NC II
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UNIT OF COMPETENCY : ARRANGE ARTIFICIAL TEETH FOR COMPLETE DENTURES
MODULE TITLE : ARRANGING ARTIFICIAL TEETH FOR COMPLETE DENTURES
MODULE DESCRIPTOR : This module covers the ability to carry-out the knowledge, skills and attitude required in the selection, arrangement and wax contouring of a complete denture.
NOMINAL DURATION : 120 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO1. Prepare case for setting of teeth
LO2. Arrange artificial teeth
LO3. Wax up denture for try-in
- 52 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO1. PREPARE CASE FOR SETTING OF TEETH
ASSESSMENT CRITERIA:
1. Artificial teeth are selected in accordance with work order procedure and dental laboratory prescriptions.
2. Bases and rims are modified as required for positioning of teeth in accordance with work order procedure and dental laboratory prescriptions.
CONTENTS:
Choosing the artificial teeth Bases and rims Positioning of teeth
CONDITIONS:
Students/trainees must be provided with the following:
Model to work on dentures Artificial teeth Dental laboratory instruments and equipment Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 53 -
LO2. ARRANGE ARTIFICIAL TEETH
ASSESSMENT CRITERIA:
1. Artificial teeth are arranged according to dental prosthetic guidelines2. Artificial teeth are positioned correctly in accordance with aesthetics and centric
occlusion, balanced articulation and balanced occlusion. 3. Artificial Teeth are secured in wax and contoured to gingival outline according to
the standard waxing technique and dental laboratory prescriptions.
CONTENTS:
Dental prosthetic guidelines Correct positioning of artificial teeth Waxing and festooning technique
CONDITIONS:
Students/trainees must be provided with the following:
Model to work on dentures Artificial teeth Dental laboratory instruments and equipment Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
- 54 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO3. WAX UP DENTURE FOR TRY-IN
ASSESSMENT CRITERIA:
1. Wax is applied according to the required waxing technique.2. Facial and lingual aspects are contoured in accordance with dental laboratory
prescription.3. Muscle attachments are located and relieved in accordance with dental laboratory
prescription.4. Peripheral extensions are smoothened and rounded in accordance with work order
procedure.5. Distal extensions are confirmed in accordance with work order procedure.
CONTENTS:
Waxing technique Oral Anatomical landmarks Maintaining articulation
CONDITIONS:
Students/trainees must be provided with the following:
Waxing materials, instruments and equipment Articulators Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 55 -
UNIT OF COMPETENCY : SET-UP AND WAX REMOVABLE PARTIAL DENTURES
MODULE TITLE : SETTING-UP AND WAXING REMOVABLE PARTIAL DENTURES
MODULE DESCRIPTOR : This module covers the ability to carry-out the knowledge, skills and attitude required to set-up and wax removable partial dentures.
NOMINAL DURATION : 300 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO1. Design acrylic removable partial denture
LO2. Select and prepare materials
LO3. Arrange artificial teeth
LO4. Fabricate retainer units
- 56 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO1. DESIGN ACRYLIC REMOVABLE PARTIAL DENTURE
ASSESSMENT CRITERIA:
1. Models are surveyed in accordance with work order procedure.2. Design is established and transferred to master model in accordance with the
dental laboratory prescription.3. Undesirable undercuts are blocked out in accordance with work order procedure.4. Food lines are scribed in accordance with the dental laboratory prescription.5. Retention parts are fabricated in accordance with work order procedure.
CONTENTS:
Dental models for dentures Different classification and designs of dentures Oral anatomical landmarks Maintaining articulation
CONDITIONS:
Students/trainees must be provided with the following:
Waxing materials, instruments and equipment Articulators Textbooks/references Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 57 -
LO2. SELECT AND PREPARE MATERIALS
ASSESSMENT CRITERIA:
1. Materials are selected according to work order procedure.2. Shape and dimension of components are established from design in accordance
with the dental laboratory prescription.
CONTENTS:
Different classification and designs of dentures Waxing technique Setting artificial teeth for waxing
CONDITIONS:
Students/trainees must be provided with the following:
Waxing materials, instruments and equipment Articulators Artificial teeth Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Self-paced learning Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
- 58 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO3. ARRANGE ARTIFICIAL TEETH
ASSESSMENT CRITERIA:
1. Teeth are selected and positioned in wax to established aesthetics and function according to oral anatomical landmarks and laboratory prescriptions..
2. Wax is contoured and dentures made suitable for try-in in mouth following work order procedure.
CONTENTS:
Waxing technique Oral Anatomical landmarks Maintaining articulation
CONDITIONS:
Students/trainees must be provided with the following:
Waxing materials, instruments and equipment Articulators Textbooks/references Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 59 -
LO4. FABRICATE RETAINER UNITS
ASSESSMENT CRITERIA:
1. Components are constructed in accordance with work order procedure.2. Components are joined in accordance with work order procedure3. Teeth and components are secured in wax according to the standard waxing
technique and dental laboratory prescriptions.4. Facial and lingual aspects are contoured according to the oral anatomical
landmarks and dental laboratory prescriptions.5. Appliance is secured for processing according to the standard operating
procedure.
CONTENTS:
Dental models for dentures Different classification and designs of dentures Oral anatomical landmarks Maintaining articulation
CONDITIONS:
Students/trainees must be provided with the following:
Waxing materials, instruments and equipment Articulators Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
- 60 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
UNIT OF COMPETENCY : WAX, PROCESS AND FINISH ACRYLIC DENTURES AND APPLIANCES
MODULE TITLE : WAXING, PROCESSING AND FINISHING ACRYLIC DENTURES AND APPLIANCES
MODULE DESCRIPTOR : This module covers the ability to carry-out the knowledge, skills and attitude concerned with the process involved in polymerization and finishing of acrylic dentures and appliances.
NOMINAL DURATION : 120 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO1. Wax case for finish consistent with work order
LO2. Select and prepare materials and processing
LO3. Process denture or appliance
LO4. Grind dentures and appliances selectively
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 61 -
LO1. WAX CASE FOR FINISH CONSISTENT WITH WORK ORDER
ASSESSMENT CRITERIA:
1. Wax is modified in accordance with work order procedure.2. Facial and lingual aspects are contoured according to denture processing
procedures and dental laboratory prescriptions.3. Waxed denture is sealed for final processing according to denture finishing
procedures and dental laboratory prescriptions.
CONTENTS:
Denture processing procedures Waxing techniques Denture Finishing procedures
CONDITIONS:
Students/trainees must be provided with the following:
Denture processing materials, instruments and equipment Denture Finishing materials, instruments and equipment Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
- 62 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO2. SELECT AND PREPARE MATERIALS FOR PROCESSING
ASSESSMENT CRITERIA:
1. Appropriate polymer system for case is identified in accordance with work order procedure.
2. Appropriate investment technique is identified in accordance with work order procedure.
3. Appropriate processing cycle is identified in accordance with the standard denture processing procedures.
4. Material is selected from identified polymer system in accordance with the standard denture processing materials and dental laboratory prescriptions.
5. System components are combined in accordance with the standard denture processing procedures.
6. Materials are allowed to reach application stage in accordance with the standard denture processing materials.
CONTENTS:
Different Denture Processing Procedures Different Denture Processing Materials Different Denture Processing Equipment
CONDITIONS:
Students/trainees must be provided with the following:
Denture Processing materials, instruments and equipment Textbooks/references Sample processed dentures Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 63 -
LO3. PROCESS DENTURE OR APPLIANCE
ASSESSMENT CRITERIA:
1. Appropriate investment techniques are applied in accordance with work order procedure.
2. Material is applied to mould in accordance with the standard denture processing materials.
3. Appropriate processing cycle is applied in accordance with the standard denture processing procedures.
4. Model is devested in accordance with the standard denture processing procedures.
5. Remount on articulator to check function and bite in accordance with the standard in maintaining articulation and dental laboratory prescriptions.
CONTENTS:
Denture Processing Procedures Denture Processing Materials Denture Processing Equipment
CONDITIONS:
Students/trainees must be provided with the following:
Denture Processing materials, instruments and equipment Sample processed dentures Textbooks/references Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
- 64 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO4. FINISH DENTURE OR APPLIANCE
ASSESSMENT CRITERIA:
1. Occlusion is restored according to denture finishing procedures and dental laboratory prescriptions.
2. Denture or appliance is trimmed, shaped and finished according to prosthetic standards and dental laboratory prescriptions.
CONTENTS:
Denture Finishing Procedures Prosthetic standards
CONDITIONS:
Students/trainees must be provided with the following:
Denture Finishing materials, instruments and equipment Textbooks/references Sample processed dentures Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 65 -
UNIT OF COMPETENCY : FABRICATE THERMO-FORMED BASES AND APPLIANCES
MODULE TITLE : FABRICATING THERMO-FORMED BASES AND APPLIANCES
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitude in fabricating thermo-formed bases and appliances.
NOMINAL DURATION : 82 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO1. Prepare model
LO2. Thermo-form appliance or base
LO3. Trim, shape and finish appliances or bases
- 66 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO1. PREPARE MODEL
ASSESSMENT CRITERIA:
1. Work order is interpreted in accordance with work order procedure.2. Outline is marked and finished lines are scribed in accordance with work order
procedure and dental laboratory prescription.3. Block-out material is applied in accordance with work order procedure.
CONTENTS:
Dental laboratory materials, instruments and equipment Surveying and Designing
CONDITIONS:
Students/trainees must be provided with the following:
Dental laboratory materials, instruments and equipment Textbooks/references Sample model Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 67 -
LO2. THERMO-FORM APPLIANCE OR BASE
ASSESSMENT CRITERIA:
1. Thermo-forming material and apparatus is selected in accordance with work order procedure.
2. Heat is applied to material in accordance with dental laboratory prescription.3. Softened material is adapted in accordance with thermo-forming materials4. Material is allowed to cool in accordance with thermo-forming
procedures/techniques.5. Adaptation is verified in accordance with dental laboratory prescription.
CONTENTS:
Heat Treatment Thermo-forming machine and materials Thermo-forming procedures/techniques
CONDITIONS:
Students/trainees must be provided with the following:
Thermo-forming machine Dental laboratory materials, instruments and equipment Textbooks/references Articulated model Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
- 68 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO3. TRIM, SHAPE AND FINISH APPLIANCES OR BASES
ASSESSMENT CRITERIA:
1. Thermo-formed blank is removed according to thermo-forming materials finishing procedures
2. Outline is trimmed and fitted to model according to dental laboratory prescription.3. Outline is refined according to thermo-forming procedure/technique and dental
laboratory prescription.4. Appliance or base is smoothened and finished according to prosthetic standards
and dental laboratory prescription.
CONTENTS:
Thermo-forming materials finishing Procedures Prosthetic standards Thermo-forming procedure/technique
CONDITIONS:
Students/trainees must be provided with the following:
Thermo-forming materials Dental material, instruments and equipment Textbooks/references Sample dental models Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 69 -
UNIT OF COMPETENCY : FABRICATE ORAL SPLINTS
MODULE TITLE : FABRICATING ORAL SPLINTS
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitude in fabricating oral splints.
NOMINAL DURATION : 80 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO1. Fabricate oral splint
LO2. Trim, shape and finish
- 70 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
LO1. FABRICATE ORAL SPLINT
ASSESSMENT CRITERIA:
1. Materials for the fabrication of splint are selected in accordance with work order procedure.
2. Splint is fabricated according to work order requirements3. Splint is processed according to manufacturer’s recommendations.
CONTENTS:
Dental materials, instruments and equipment Waxing technique Denture Finishing Procedures Articulating models
CONDITIONS:
Students/trainees must be provided with the following:
Dental material, instruments and equipment Textbooks/references Sample dental models Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 71 -
LO2. TRIM, SHAPE AND FINISH
ASSESSMENT CRITERIA:
1. Splint is trimmed according to material selection.2. Splint is shaped according to work order and rechecked on articulator.3. Splint is fitted back to master model in accordance with work order procedure.4. Splint is finished appropriately according to type of material selected and dental
laboratory prescription.
CONTENTS:
Denture Finishing Procedures Prosthetic standards Steps in trimming dental splint
CONDITIONS:
Students/trainees must be provided with the following:
Dental material, instruments and equipment Textbooks/references Sample dental models Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
- 72 - CBC- Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II
UNIT OF COMPETENCY : FABRICATE ORTHODONTIC APPLIANCES
MODULE TITLE : FABRICATING ORTHODONTIC APPLIANCES
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitude in fabricating orthodontic appliances.
NOMINAL DURATION : 300 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO1. Select or fabricate and assemble components and materials
LO2. Fabricate orthodontic appliance
LO3. Finish orthodontic appliance
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 73 -
LO1. SELECT OR FABRICATE AND ASSEMBLE COMPONENTS AND MATERIALS
ASSESSMENT CRITERIA:
1. Materials are selected according to design and function specified by work order procedure.
2. Individual components are selected and/or fabricated in accordance with work order procedure.
CONTENTS:
Assembling dental components and materials Selecting/fabricating dental components and materials
CONDITIONS:
Students/trainees must be provided with the following:
Dental materials, instruments and equipment Textbooks/references Sample processed dentures Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
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LO2. FABRICATE ORTHODONTIC APPLIANCE
ASSESSMENT CRITERIA:
1. Components are secured to model in accordance with work order procedure and dental laboratory prescription.
2. Materials are applied and processed according to manufacturer’s instructions.
CONTENTS:
Types of Orthodontic Appliance Orthodontic materials Orthodontic Processing Procedures
CONDITIONS:
Students/trainees must be provided with the following:
Orthodontic materials, instruments and equipment Textbooks/references Sample orthodontic appliance Articulating models Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 75 -
LO3. FINISH ORTHODONTIC APPLIANCE
ASSESSMENT CRITERIA:
1. Orthodontic appliance is trimmed, shaped and finished according to prosthetic standards and dental laboratory prescriptions.
2. Function is restored according to orthodontic standard.
CONTENTS:
Orthodontic appliance Procedures Denture Finishing Procedures Orthodontic standard
CONDITIONS:
Students/trainees must be provided with the following:
Denture Finishing materials, instruments and equipment Orthodontic materials, instruments and equipment Textbooks/references Sample orthodontic appliance Articulating models Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
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UNIT OF COMPETENCY : FABRICATE CAST METAL REMOVABLE PARTIAL DENTURE FRAMEWORK
MODULE TITLE : FABRICATING CAST METAL REMOVABLE PARTIAL DENTURE FRAMEWORK
MODULE DESCRIPTOR : This module covers the ability to carry-out the knowledge, skills and attitude concerned with fabrication of alloy removable partial denture framework.
NOMINAL DURATION : 300 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO1. Prepare master model
LO2. Construct refractory model
LO3. Wax and invest removable partial denture framework
LO4. Burn out, cast and finish removable partial denture framework
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 77 -
LO1. PREPARE MASTER MODEL
ASSESSMENT CRITERIA:
1. Work order is interpreted according to work order procedures.2. Alloy is selected in accordance with the standard denture processing materials.3. Model is surveyed according to work order procedures.4. Designed is transferred to master model according to work order procedures and
dental laboratory prescriptions.5. Undesirable undercuts are blocked out clasp ledges are created in accordance
with work order procedure.6. Finished lines are scribed according to dental laboratory prescriptions.7. Tissue and saddle relief is applied according to dental laboratory prescriptions.
CONTENTS:
Dental laboratory materials, instruments and equipment Properties of Metal Casting techniques Surveying and Designing Frameworks
CONDITIONS:
Students/trainees must be provided with the following:
Dental laboratory materials, instruments and equipment Metal alloy Textbooks/references Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
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LO2. CONSTRUCT REFRACTORY MODEL
ASSESSMENT CRITERIA:
1. Master model is duplicated in refractory material and sprue former is constructed according to work order procedures.
2. Refractory model surface is treated according to dental laboratory prescription.
CONTENTS:
Duplicating materials and equipment Master model assessment Investment material Handling dental material
CONDITIONS:
Students/trainees must be provided with the following:
Dental duplicating materials, instruments and equipment Master model Textbooks/references Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 79 -
LO3. WAX AND INVEST REMOVABLE PARTIAL DENTURE FRAMEWORK
ASSESSMENT CRITERIA:
1. Design is transferred to refractory model in accordance with work order procedure.2. Patterns and waxes are selected in accordance with work order procedure.3. Patterns are waxed up and sprues attached according to dental laboratory
prescription.4. Appropriate investment and technique are selected according to investment
materials and procedures5. Investment material is prepared in accordance with work order procedure.6. Wax, patterns and sprues are treated according to dental laboratory prescription.7. Investment setting time is allowed for in accordance with work order procedure.
CONTENTS:
Pre formed wax pattern Waxing techniques Investment materials and procedures
CONDITIONS:
Students/trainees must be provided with the following:
Investing materials, instruments and equipment Textbooks/references Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
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LO4. BURN OUT, CAST AND FINISH REMOVABLE PARTIAL DENTURE FRAMEWORK
ASSESSMENT CRITERIA:
1. Burn out and preheat cycles are selected in accordance with the appropriate investment/alloy combination procedure.
2. Investment mould is burnt out and preheated according to dental laboratory prescription.
3. Alloy is melted and cast using appropriate equipment/technique and according to dental laboratory prescription.
4. Cooling cycle is selected and applied in accordance with work order procedure.5. Denture framework is devested in accordance with work order procedure.6. Denture framework is trimmed, shaped, treated, finished and fitted to master
model according to dental laboratory prescription.
CONTENTS:
Burn out cycle Invested casting Casted Denture framework
CONDITIONS:
Students/trainees must be provided with the following:
Dental material, instruments and equipment Dental metal alloy Casted Denture framework Textbooks/references Hand-out Modules IT related and instructional video resources
METHODOLOGIES:
Lecture Group Discussion Demonstration
ASSESSMENT METHODS:
Interview with oral questioning Written examination Demonstration Direct observation
CBC Dental Laboratory Technology Services (Removable Dentures/Appliances) NC II - 81 -
ACKNOWLEDGEMENT
The Curriculum and Training Aids Division of the Qualifications and Standards Office wishes to extend appreciation to the following trainers and industry experts who gave their time and expertise in translating the Training Regulation for Dental Laboratory Technology Services NC II into a Competency Based Curriculum.
Ms. WILMA REDLERVice President TechnicalSkytech International Dental Laboratory
Mr. KOJI MIYATAProfessorIDSI - Emilio Aguinaldo College
Mr. ARNON LAZO RIVERAPresident National Association of Dental Prosthetic Laboratories, Inc. (NADPLI)
Ms. AURORA MIYATAIDSI - Emilio Aguinaldo College
Mr. ED MONTEALEGREIDSI - Emilio Aguinaldo College
Facilitators:
1. Ms. Doriana B. Elpedes2. Mr. Clodualdo V. Paiton
The management and staff of the Qualifications and Standards Office
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What is Competency-Based Curriculum (CBC)
A competency-based curriculum is a framework or guide for the subsequent detailed development of competencies, associated methodologies, training and assessment resources.
The CBC specifies the outcomes which are consistent with the requirements of the workplace as agreed through the industry or community consultations.
First stage of developing educational document which is closely link to competency standard.
When competency standards do not exist, curriculum developers need to clearly define the learning outcomes to be attained. The standard of performance required must be appropriate to industry and occupational needs through the industry/enterprise or specified client group consultations.
These materials are available in both printed and electronic copies.
For more information please contact:Technical Education and Skills Development Authority (TESDA)Telephone Nos.: 893-8281, 817-4076 to 82 loc. 611, 630, 631 and 635or visit our website: www.tesda.gov.ph
or the TESDA Regional or Provincial Office nearest you.