cb1004 modelling business systems 31 modelling business systems 3 inventive search

Download CB1004 Modelling Business Systems 31 Modelling Business Systems 3 Inventive Search

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  • Modelling Business Systems 3Inventive Search

    CB1004 Modelling Business Systems 3

  • The problemIn our supermarket 1 in 10 egg boxes cant be sold because of cracked eggs

    CB1004 Modelling Business Systems 3

  • Is it really a problem?Some bakeries like pre-broken eggsEggs are high in cholesterol and involve keeping hens in battery cages do we really want them?Whose problem is it?Who does it affect?

    CB1004 Modelling Business Systems 3

  • After discussion to clarify the problemDistribution from rural producers to small urban retailersCustomers want unbroken eggs in small quantitiesNot concerned with bulk sales or deliveries

    CB1004 Modelling Business Systems 3

  • Work sequentially

    CB1004 Modelling Business Systems 3

  • Working sequentiallyNeeds patience, time and careOften depends on background technical knowledgeBUTFollows one train of thoughtHow can you ensure that all trains of thought are covered?Instead try ..

    CB1004 Modelling Business Systems 3

  • Divergence Different ways of thinkingDisrupting old habits creates anxietySetting needs to be conducive to creativityInterplay between sequence and divergence is importantWeird or silly ideas may not be solutions BUT can lead to practical possibilities

    CB1004 Modelling Business Systems 3

  • Serendipity The art of being provoked by your environmentLook for ideas in papers, yellow pages .Talk to other peopleLook at different topicsTry doing nothing until an idea crops up

    CB1004 Modelling Business Systems 3

  • Eggs and ashtraysIs there any similarity?#

    CB1004 Modelling Business Systems 3

  • Brainstorming In groups of 5/6, brainstorm the problem area#Look for new anglesAre there any other man-made situations with similar problems?Are there similar situations in nature where small, fragile objects get protected?What fantasies can you spin about eggs?What other words do you associate with eggs?Imagine you are a small egg and follow the process from formation to final use

    CB1004 Modelling Business Systems 3

  • Invite criticismFind people with different viewpointsSuspend judgement of their ideas and listenMay raise other issues and options

    CB1004 Modelling Business Systems 3

  • The cycleExpansion Collecting informationIdentifying promising leadsContractionIdentifying key elementsFollowing up one leadVarious ideas#

    CB1004 Modelling Business Systems 3

  • Contraction veto and terms of referenceNeedLikely costWho will be affected/involvedScope of your authority and competenceRememberClients need your help because they dont know the answerHence query their preferred lines of enquiryTight constraints stop you rocking the boatNegotiating your position is a complex business

    CB1004 Modelling Business Systems 3

  • Contraction political processThe power system of the organisationAutocratically Im the boss, I chooseOligarchically We are the board, we chooseDemocratically the feeling of the group is we choose that optionRoles of the people and the fact they chose matters MORE than the rationality of the choice

    CB1004 Modelling Business Systems 3

  • Contraction rational optimisingYou knowThe key characteristicsThe relative importance of each characteristicYou can measure the potential solution against these and calculate the best solutionImportance and weighting of the characteristics is subjectiveThe logical solution may not sit with the political entity (the organisation)

    CB1004 Modelling Business Systems 3

  • Contraction personal choiceNot often a viable option in business

    CB1004 Modelling Business Systems 3

  • BUTCreative thinking is easily destroyedYour promotion depends on thisAnd can be itself destructiveDont you think you must remember .its not quite that easy

    Introducing new ideas can be uncomfortable

    CB1004 Modelling Business Systems 3

  • Groundwork

    CB1004 Modelling Business Systems 3

  • You have the idea now find the nicheAn idea needs substanceGrabs other peoples attentionAffects their actionsBegins to have fit in with other things around itNeeds to compete against other projectsMoney, time, resource .

    CB1004 Modelling Business Systems 3

  • What you need - powerNeed backing of the organisationYou need to know which ideas will be accepted and which will be passed overIndividual or collective supportMay encounter restrictionsMoney can only be spent in certain waysAvailable skills may not be those you needTimescales may be altered

    CB1004 Modelling Business Systems 3

  • What you need ripe environmentChange is easier and less destructive when people are ready for itSmall changes are easier to instigateDeeper structures are harder to change quickly

    CB1004 Modelling Business Systems 3

  • What you need - timingComplex system has many internal cyclesCommittee cycles, accounting periods, academic years, contract deadlines Need to match your movement and timing to itVery few people have the overview of the organisation which permits this and they may not help

    CB1004 Modelling Business Systems 3

  • What you need confidence and supportChange is never completely predictableDecision makers make a lot of guessesNeed to estimate the risksMuch depends on their judgement about your judgementAnd convincing others of this

    CB1004 Modelling Business Systems 3

  • You - Doing Learned skillsOrganisational skillsTechnical skillsLegal skillsEvidence can be producedSystems peopleKnow about the specialist jobs requiredBut not enough to do them

    CB1004 Modelling Business Systems 3

  • You - BeingWhat you are NOT what you can doGroundwork includes maintaining a good supportive environment in which people can workExternal pressures can affect how a team worksYOU may need to change

    CB1004 Modelling Business Systems 3

  • The change agentNeed the skills, adaptability, resilience and groundedness to cope with all responsesDifferent styleHigh profile entrepreneur, visionary, autocratLow profile facilitator, advisor

    CB1004 Modelling Business Systems 3

    EvidenceSamples of workQualificationsRelevant training

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