cb organizational development 1

8/16/2019 CB Organizational Development 1

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OrganizationalOrganizational

DevelopmentDevelopment


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DEFINITIONDEFINITION

Organizational development is a long-term

effort led and supported by top management,

to improve an organization's visioning,

empowerment, learning, and problem-solvingproesses, t!roug! an ongoing, ollaborative

management of organizational ulture-wit!

speial emp!asis on t!e onsultant-

failitator role and t!e t!eory and te!nologyof applied be!avioral siene, inluding

partiipant ation resear!"


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Features of ODFeatures of OD

• Planned activity – diagnosing problems,

implementing plan

•OD effects entire organization – rippleeffects

• OD requires support – all levels

• OD aims to improve organizationaleffectiveness and health

• Goals flow from deliberate interventions


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OD #ey $!arateristisOD #ey $!arateristis

• OD initiated in response to need/problem -turnover, absenteeism, low job satisfaction reactive

• Often conducted by outside consultant – givesindependence

• !iews organization as a system –interdependent set of components

• "nvolves extensive planning # deal wit$resistance, systematic diagnosis, developc$ange plan, get buy in etc


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OD #ey $!arateristisOD #ey $!arateristis

• "nterventions based on behavioural scienceknowledge/theory – large range available

• %rocesses often experiential

• %rocess can ta&e relatively long time – neverreally finis$ed

• '$ould conclude wit$ formal evaluation of results


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%easons for OD%easons for OD

• E&ternal (#nowledge e&plosion

($ompetitor pressure

($!anging employee demands ) wantmore deision-ma*ing and responsibility ) want empowerment

• Internal (identified problem+s ) turnover et

(natural growt! stages


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%re down-sizing structure%re down-sizing structure


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%ost down-sizing structure%ost down-sizing structure


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T!e OD roessT!e OD roess

• "ts success can determine an

organization(s future survival

• ) &ey process component is overcoming

resistance to c$ange

• *it$out +buy-in( t$e best OD efforts can fail


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)ction esearc$ )ction esearc$


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OD INTE%ENTION.OD INTE%ENTION.

A sequence of planned activities,actions, and events intended to helpan organization improve its

performance and eectiveness


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INTE%ENTION.INTE%ENTION.

• eam# team building, force field analysis

• "ntergroup# fis$ bowl, organisation mirror

• "nterpersonal# sensitivity training,transactional analysis

• 'tructural# job redesign, quality circles,

socio-tec$nical system

cb organizational development 1

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