category report nu1037mber of reviews human capital
TRANSCRIPT
Category Report
Human CapitalManagement
NUMBER OF REVIEWS
1037NUMBER OF VENDORSEVALUATED
7REPORT GENERATED
August 2018
ADP HR Solutions
Ceridian Dayforce
Kronos
Oracle PeopleSoft HCM
SAP SuccessFactors
UltiPro
Workday Human Capital
Management
Human Capital Management Category Report
Table ofContentsData Quadrant..................................................................................................................5
Category Overview ...................................................................................................... 6
Vendor Capability Summary .................................................................................7
Vendor Capabilities......................................................................................................8
Product Feature Summary ...................................................................................14
Product Features ......................................................................................................... 15
Emotional Footprint Summary ........................................................................ 21
Emotional Footprint................................................................................................. 22
How to Use the ReportInfo-Tech’s Category Reports provide a comprehensive evaluation of popular products in theHuman Capital Management market. This buyer’s guide is designed to help prospective purchasersmake better decisions by leveraging the experiences of real users.
The data in this report is collected from real end users, meticulously verified for veracity,exhaustively analyzed, and visualized in easy to understand charts and graphs. Each product iscompared and contrasted with all other vendors in their category to create a holistic, unbiased viewof the product landscape.
Use this report to determine which product is right for your organization. For highly detailed reportson individual products, see Info-Tech’s Product Scorecard.
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Category Report
SoftwareDirectoryHUMAN CAPITALMANAGEMENT SOFTWARE
Selecting software can be overwhelming andone of the biggest challenges facingorganizations is understanding themarketplace and identifying all of the availablevendors and products. The Software Directoryis a comprehensive list of all relevant softwarevendors in a particular category. Use this pageto create the right vendor shortlist by exploringall of the options available to yourorganization.
Human Capital Management Software
Accsys PeopleWare Suite ADP HR Solutions APS OnLine Software
Ascentis HRIS Avanti Human Capital Management Solutions Bamboo HRIS
Bullhorn CampusNexus Finance, HR & Payroll Ceridian Dayforce
Cezanne HR cfactor Vibe HCM CIPHR HR Solutions
ComVida Cornerstone Talent Management Suite Criteria Group HireSelect
Criterion HCM DATIS Employee Navigator Elite
EmploymentHero Platform Empxtrack HRMS Epicor HCM
FairSail HRMS Frontier Chris 21 HiringThing
Hits Solutions HR & Payroll System HR Advocate HRiQ Core
HRPlus Everywhere HRWare Aperio Info:HR Software
Infor HCM Insperity Workforce Administration iSolved HCM
Job Score Enterprise Kronos Lanteria HR
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Category Report
SoftwareDirectoryHUMAN CAPITALMANAGEMENT SOFTWARE
Selecting software can be overwhelming andone of the biggest challenges facingorganizations is understanding themarketplace and identifying all of the availablevendors and products. The Software Directoryis a comprehensive list of all relevant softwarevendors in a particular category. Use this pageto create the right vendor shortlist by exploringall of the options available to yourorganization.
Human Capital Management Software
Namely Neogov Octopus HR
Oracle HCM Cloud Oracle PeopleSoft HCM OrangeHRM
Paycom HCM Paycor Perform Paylocity
Payworks - Total Workforce Management PDS Vista HRMS PeopleFluent Total Talent Management
Ramco HCM with Global Payroll Sage People SAP SuccessFactors
SumTotal Core Platform SutiHR Platform TrackSmart
UltiPro viGlobal HCM Wavelength HCM
Workday Human Capital Management WorkTerra HCM Zenefits HRIS
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Human Capital Management Category Report
SOFTWARE REVIEWS
Data QuadrantAssess vendor and product performance at a glance and use the Software ReviewsData Quadrant to identify which products and vendors are leadings the pack andwhich are trailing.
PRO
DUCT
FEA
TURE
S AN
D SA
TISF
ACTI
ON
6.8
8.4
VENDOR EXPERIENCE AND CAPABILITIES6.0 9.0
PRODUCT INNOVATOR
FOLLOWER
LEADER
SERVICE STAR
Ceridian Dayforce
UltiPro
Workday Human Capital Management
ADP HR Solutions
Kronos
SAP SuccessFactors
Oracle PeopleSoft HCM
Human CapitalManagementThe Software Reviews Data Quadrant evaluates and ranks products based on feedbackfrom IT and business professionals. The placement of a software in the Data Quadrantindicates its relative ranking as well as its categorization.
The Complete SoftwareExperienceWhen distilled down, the software experience is shaped by both the experience with thesoftware and the relationship with the vendor. Evaluating enterprise software along thesetwo dimensions provides a comprehensive understanding of the product and helpsidentify vendors that can deliver on both.
ProductFeatures andSatisfactionThe satisfaction is captured inthe overall satisfaction score,which is driven by the likelihoodof users to recommend thesoftware, combined with usersatisfaction across top productfeatures.
VendorExperience andCapabilitiesThe vendor relationship is calculated ina weighted average of the satisfactionscores tied to vendor capabilities (e.g.software implementation, training,customer support, product roadmap) aswell as emotional response ratingstoward the vendor (e.g. trustworthy,respectful, fair).
Note: The axes ranges are dynamically adjusted based onminimum and maximum values in the dataset.
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Human Capital Management Category Report
Category Overview This page provides a high level summary of product performance within the Human Capital Management category. Products are ranked by a composite satisfaction score(Composite Score) that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The NetEmotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Use this data to get a sense of the field, and to see how the products you’re considering stack up.
RANK VENDOR COMPOSITE SCORE NET EMOTIONALFOOTPRINT
NET EMOTIONALFOOTPRINT DISTRIBUTION
VENDORCAPABILITIES
PRODUCTFEATURES
LIKELINESS TORECOMMEND
NUMBER OFREVIEWS
2018 Ceridian Dayforce 8.7/10 +824% NEGATIVE 86% POSITIVE
79% 81% 86% 123
2018 UltiPro 8.3/10 +746% NEGATIVE 80% POSITIVE
80% 79% 82% 111
2018 Workday HCM 7.8/10 +727% NEGATIVE 79% POSITIVE
76% 75% 76% 82
4 ADP HR Solutions 7.4/10 +6510% NEGATIVE 75% POSITIVE
72% 73% 71% 315
5 Kronos 7.4/10 +6210% NEGATIVE 72% POSITIVE
77% 72% 75% 133
6 SAP SuccessFactors 6.9/10 +597% NEGATIVE 66% POSITIVE
69% 70% 71% 33
7 Oracle PeopleSoft HCM 6.4/10 +4518% NEGATIVE 63% POSITIVE
64% 68% 68% 122
AVERAGE SCORES 7.6/10 +669% NEGATIVE 74% POSITIVE
74% 74% 76% 131
VENDORS WITH INSUFFICIENT DATA
-- Bamboo HRIS -- +727% NEGATIVE 79% POSITIVE
-- -- 80% 15
-- Oracle HCM Cloud -- +629% NEGATIVE 71% POSITIVE
-- -- 72% 14
-- Paycom HCM -- +3323% NEGATIVE 56% POSITIVE
-- -- 68% 14
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Human Capital Management Category Report
Vendor Capability Summary This page summarizes user satisfaction with a variety of vendor capabilities regarding their product offering(s). Look for strong and consistent performance across theboard when assembling your shortlist, and follow-up on areas of concern during the evaluation and negotiation processes.
VENDOROVERALLCAPABILITYSATISFACTION
BUSINESS VALUECREATED
BREADTH OFFEATURES
QUALITY OFFEATURES
PRODUCTSTRATEGY ANDRATE OFIMPROVEMENT
USABILITY ANDINTUITIVENESS
VENDORSUPPORT
EASE OF DATAINTEGRATION
EASE OF ITADMINISTRATION
EASE OFCUSTOMIZATION
AVAILABILITYAND QUALITY OFTRAINING
EASE OFIMPLEMENTATION
UltiPro 80% 85% 82% 82% 79% 84% 77% 77% 77% 74% 81% 76%
Ceridian Dayforce 79% 82% 84% 80% 80% 83% 78% 77% 79% 78% 80% 69%
Kronos 76% 79% 77% 78% 78% 76% 79% 76% 79% 73% 68% 71%
Workday Human CapitalManagement 76% 76% 75% 79% 76% 77% 75% 75% 78% 75% 72% 72%
ADP HR Solutions 72% 75% 75% 74% 71% 73% 68% 73% 75% 68% 70% 71%
SAP SuccessFactors 69% 73% 72% 68% 66% 64% 67% 70% 73% 72% 68% 68%
Oracle PeopleSoft HCM 64% 67% 67% 65% 64% 61% 66% 60% 63% 61% 62% 63%
CATEGORY AVERAGE 74% 77% 76% 75% 73% 74% 73% 73% 75% 71% 72% 70%
VENDORS WITH INSUFFICIENT DATA
Bamboo HRIS 83% 77% 85% 85% 80% 85% 88% 77% 83% 81% 90% 82%
Oracle HCM Cloud 68% 67% 68% 68% 75% 63% 73% 65% 73% 61% 73% 67%
Paycom HCM 68% 65% 77% 69% 71% 75% 59% 66% 65% 64% 63% 69%
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Human Capital Management Category Report
Product Feature Summary This page summarizes user satisfaction with a variety of product features. While strong and consistent performance across the board is desirable, you may be willing totolerate low scores on features that don’t impact your primary use case or core objectives. Use this high-level data to help plan and structure your product evaluation.
VENDOROVERALLFEATURESATISFACTION
BENEFITSADMINISTRATION
COMPENSATIONMANAGEMENT
EMPLOYEERECORD
LEARNING ANDDEVELOPMENT
PAYROLLADMINISTRATION
PERFORMANCEMANAGEMENT
POSITIONMANAGEMENT
TALENTACQUISITION
TALENTMANAGEMENT
TIME ANDATTENDANCE
WORKFORCEPLANNING
Ceridian Dayforce 81% 78% 80% 84% 81% 84% 80% 79% 78% 78% 84% 80%
UltiPro 79% 78% 72% 86% 78% 83% 78% 76% 81% 79% 75% 79%
Workday Human CapitalManagement 75% 76% 73% 79% 71% 78% 72% 75% 69% 76% 74% 76%
ADP HR Solutions 73% 72% 75% 75% 70% 78% 73% 71% 66% 67% 75% 71%
Kronos 72% 71% 72% 73% 69% 75% 69% 70% 79% 73% 77% 69%
SAP SuccessFactors 70% 67% 68% 74% 66% 68% 68% 72% -- 74% 70% 72%
Oracle PeopleSoft HCM 68% 70% 68% 71% 67% 73% 66% 68% 66% 61% 65% 65%
CATEGORY AVERAGE 74% 74% 73% 78% 72% 79% 72% 73% 74% 72% 76% 73%
VENDORS WITH INSUFFICIENT DATA
Bamboo HRIS 81% 78% 75% 85% 78% 78% 86% 83% 79% 85% 86% 83%
Oracle HCM Cloud 69% 78% 77% 71% 59% 75% 63% 67% 54% 73% 68% 78%
Paycom HCM 54% 56% 58% 44% 50% 50% 58% 38% 75% 50% 69% 58%
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Human Capital Management Category Report
Emotional FootprintSummary
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationshipand product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product. While purchasing decisions shouldn’t be based on emotion, it’s valuable to know what kindof emotional response the vendor you’re considering elicits from their users.
-4 -3 -2 -1NEGATIVE
+1NEUTRAL
+2 +3 +4POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
RESPECTFUL 95% FAIR 93% SECURITYPROTECTS 91% OVER PROMISED 18% WASTES TIME 9% FRUSTRATING 8%
RESPECTFUL 89% INTEGRITY 88%CLIENTFRIENDLYPOLICIES
87% OVER PROMISED 19% GREEDY 11% NEGLECTFUL 11%
ENABLESPRODUCTIVITY 90% RELIABLE 89% SAVES TIME 87% OVER PROMISED 17% VENDOR'S
INTEREST FIRST 15% DESPISED 12%
INTEGRITY 82% RELIABLE 82% ENABLESPRODUCTIVITY 80% OVER PROMISED 20%
CHARGES FORPRODUCTENHANCEMENTS
19% FRUSTRATING 16%
RESPECTFUL 85% TRUSTWORTHY 84% SECURITYPROTECTS 82% OVER PROMISED 20% VENDOR'S
INTEREST FIRST 20% WASTES TIME 18%
PERFORMANCEENHANCING 86% RELIABLE 81% CONTINUALLY
IMPROVING 81%VENDORFRIENDLYPOLICIES
14% OVER PROMISED 13% RESTRICTSPRODUCTIVITY 10%
RELIABLE 79% RESPECTFUL 76% INTEGRITY 73% OVER PROMISED 33% VENDOR'SINTEREST FIRST 27%
CHARGES FORPRODUCTENHANCEMENTS
25%
VENDOR NET EMOTIONALFOOTPRINT
NET EMOTIONALFOOTPRINT DISTRIBUTION
STRONGESTPOSITIVE EMOTIONS
STRONGESTNEGATIVE EMOTIONS
Ceridian Dayforce +824% NEGATIVE 86% POSITIVE
UltiPro +746% NEGATIVE 80% POSITIVE
Workday HCM +727% NEGATIVE 79% POSITIVE
ADP HR Solutions +6510% NEGATIVE 75% POSITIVE
Kronos +6210% NEGATIVE 72% POSITIVE
SAP SuccessFactors +597% NEGATIVE 66% POSITIVE
Oracle PeopleSoft HCM +4518% NEGATIVE 63% POSITIVE
RESPECTFUL 91% CLIENT'SINTEREST FIRST 82% FRIENDLY
NEGOTIATION 82% NEGLECTFUL 27% SECURITYFRUSTRATES 18% PERFORMANCE
RESTRICTING 18%
CARING 92% INTEGRITY 83% EFFICIENT 83% PERFORMANCERESTRICTING 31% OVER PROMISED 18% WASTES TIME 18%
ENABLESPRODUCTIVITY 69% SECURITY
PROTECTS 69%APPRECIATESINCUMBENTSTATUS
69% OVER PROMISED 54%VENDORFRIENDLYPOLICIES
38% BUREAUCRATIC 38%
VENDORS WITH INSUFFICIENT DATA
Bamboo HRIS +727% NEGATIVE 79% POSITIVE
Oracle HCM Cloud +629% NEGATIVE 71% POSITIVE
Paycom HCM +3323% NEGATIVE 56% POSITIVE
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