catalog-driven service fulfillment - sigma systems

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Catalog-driven Service Fulfillment From the Global Leader in the fulfillment of network and value added services over converged IP networks

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Page 1: Catalog-driven Service Fulfillment - Sigma Systems

Catalog-driven Service Fulfillment

From the Global Leader in the fulfillment of network and value added services over converged IP networks

Page 2: Catalog-driven Service Fulfillment - Sigma Systems

New services, applications, and multimedia content are delivered on-demand, at the push of a button with Sigma’s best in class catalog-drive service fulfillment solutions.

By managing a vast array of complex technologies from billing and CRM systems through application servers, pre-paid servers, content servers and telephony switching systems, Sigma enables real-time service delivery. The Sigma solution overcomes technical complexity by orchestrating and providing visibility into the service fulfillment and business processes that on-demand services require.

Sigma knows.Sigma orchestrates the complexity of service delivery. At the push of a button a flawless experience is delivered – anywhere and at any time.

Delivering means making things happen and keeping promises. The evolution of data services, along with advancements in consumer electronics are driving new demands and increased customer expectations. Devices have become personal statements, central to people’s lifestyles, personalities, special interests and self-expression. From voice, messaging, and chat to photo sharing, gaming, and social networking; smart connected devices, new VAS services and anywhere content is driving differentiation, changing the way people all over the globe interact with each other, and with technology.

Sigma’s OSS solutions for the provisioning and activation of mobile services enable service providers to tear down the siloes that divide their networks, reducing the time to market for the delivery of convergent and differentiated value added services. These capabilities enable service providers to stay ahead of the competition by bundling cloud, content apps and more, with voice, video, messaging and data services.

Sigma delivers at the push of a button.

What does it mean to deliver...

Page 3: Catalog-driven Service Fulfillment - Sigma Systems

Sigma’s market proven solutions can help communications service providers overcome the operational and business complexities that may separate them from their full potential.

Sigma’s solutions for individual, bundled, converged and multimedia service offerings enables you to:• Reduce the time to new streams of service revenue• Possess the agility to create, order, and fulfill any form or type of service• Create unified and personalized customer experiences on any device - across any network.

Sigma delivers proven solutions.

Changing the face of communications in a changing world.Communications drives globalization. It brings people together in new ways to interact and create social communities. It enables the sharing of ideas and unprecedented ways to conduct business. Customers have more choices, control, and freedom than ever before, with consumer personalization, more bundled services and the demand for greater value for money all becoming the norm. Service providers need to react quickly, reducing the time to introduce new services to market in order to compete effectively.

The key to unlocking consumer value and growing revenues requires service providers to offer convergent services, coupled with a superior service experience and the ability to tailor these services to the consumer needs.

How can you stay ahead?By employing Sigma’s leading edge solutions to: • Develop personalized service offerings • Accelerate new forms of on-demand, interactive and collaborative customer experiences• Reach new market segments• Extend customer loyalty• Drive down operational costs

Page 4: Catalog-driven Service Fulfillment - Sigma Systems

Complete service fulfillment solutions

The Sigma team is comprised of dedicated professionals with extensive experience in software, information technology and communications. For over adecade, our people have delivered proven solutions to leading communicationsservice providers around the world.

Sigma makes a difference.

Sigma has proven its ability to deploy fully integrated triple-play, quad-play and all-play solutions to meet the business and operations requirements of leading service providers around the world.

Sigma Systems makes technology work for you. • Maximize the return on your network investments• Offer access to any communications, messaging, cloud, VAS, content and multi-media services.• Stay ahead of the competitive curve• Attract and retain customers

Sigma delivers.With more than 50 thriving deployments in 20+ countries, supporting 100s of millions of RGU’s fulfilled across Broadband, VoIP, Mobile, Video, Cloud and VAS, Sigma Systems is the proven market leader of network and value added services over converged IP networks.

No matter where you are, with Sigma Systems you can accurately create, order, and deliver the services today’s consumers and businesses demand – when and where they want them.

Page 5: Catalog-driven Service Fulfillment - Sigma Systems

A better approach to moving forward. Strong Foundation• Sigma Provisioning provides the solid foundation for a reliable approach to creating offerings, fulfilling and protecting orders, managing customers, and delivering an array of subscribed, on-demand and event-based services.ign• Using industry standards and SOA principles, Sigma supports superior interoperability and a standardized IT development environment.

Holistic Approach• Our approach to service fulfillment is holistic. It provides visibility across customers, services, and network capabilities to enable any service for any customer on any device anywhere they are.

Service BundlesSigma delivers market-proven solutions for Triple, Quad, and All Play offerings that streamline operations, reduce overall time to deployment for new services, and accelerate new revenue streams.

High-Speed Internet AccessSigma brings tiered broadband, wideband ISP, on-demand bandwidth, privacy and security controls, and access to multimedia content together for a premium Internet experience.

VoiceSigma provides complete solutions for conquering the ultra-complex process of delivering voice-over-IP services for businesses and consumers.

VideoVideo is the new battlefront spanning digital TV, video-on-demand, and a new age of converged applications and advertising. Sigma’s solutions deliver TV, pay-per-view, video on demand, unified messaging, converged applications, targeted advertising and much more.

Commercial ServicesSigma provides all the necessary tools to meet the expanding needs of business environments with a growing demand for voice, broadband or wideband, messaging, collaboration, and unified communications. Sigma supports, creates and maintains complex business voice services and features along with the broadband or wideband services businesses rely on to connect offices, exchange information, conduct commerce and collaborate.

MobileMobility is a killer capability spanning the wired and wireless worlds. From mobile voice and content services, to messaging and personalized IP-enabled applications that go anywhere the customer does, Sigma delivers the mobilized services consumers want and businesses need such as voice, data, messaging, premium content, and more.

All PlayConverged, multi-service bundles that integrate exciting capabilities are the way forward. Sigma brings its All Play solutions together to enable nomadic, integrated, orchestrated, and location-based multi-service offerings and applications.

Service Ubiquity• With reusable service components, Sigma Provisioning separates what underlying networks can do from technology specifics, to make converged services delivery fast, efficient and accurate.

Data Integrity• Sigma brings subscriber, service and network information together, driving end-to-end customer visibility and rapidly enabling new services while providing complete data integrity.

Advanced Control• Intelligent order management delivers a complete view and remarkable control over the ordering process, driving a flawless customer experience.

Page 6: Catalog-driven Service Fulfillment - Sigma Systems

Communications providers face massive challenges. They wrestle with the incorporation of new technologies and new competitive threats. They fight to win, keep and satisfy customers. Sigma Systems enables success by providing complete service fulfillment solutions for subscribed, on-demand and real-time services, for residential and commercial offerings, all in a common platform.

The answers you need.

Sigma’s global deployment experience and best practices, from some of the world’s leading communications service providers, ensure success. • Simplify complexity• Reduce operations costs and disparity• Enable the delivery of any new service, over any access technology, to any device.

Sigma Systems’ unique know-how, technical innovation and thought leadership, breaks through barriers, overcomes challenges, and can help you deliver.

Leverage our Global Experience

Sigma Systems is taking service fulfillment to a new level. It’s not just about operations, engineering and data. It’s about facilitating business, commanding technology, simplifying complexity, and delivering services to delight customers and overwhelm the competition.

Look to Sigma to help deliver more services, more interaction, more personalization and more freedom of choice.

Satisfy customer demand – at the push of a button.

Sigma delivers.

Deliver like never before.

Page 7: Catalog-driven Service Fulfillment - Sigma Systems

Sigma Systems Headquarters 55 York Street, Suite 1100Toronto, OntarioM5J 1R7 CanadaTel: +1-416-943-9696NA Toll Free: 1-888-SVC-MGMTFax: +1.416.365.9227

United Kingdom

Quatro House, Suite 207Lyon WayFrimley, CamberleySurreyGU16 7ERTel: +44 (0)1276 804596

London 19 Bolsover Street W1W 5NA United Kingdom Tel: + 44 (0)20 7665 4000 Fax: + 44 (0)20 7665 4001

South WalesTechnium SpringboardLlantarnam ParkCwmbranTorfaenNP44 3AWSouth WalesUnited KingdomTel: +44 (0)16 3364 7986

United States

Seattle, Washington601 Union Street42nd Floor Two Union SquareSeattle, Washington 98101United StatesTel: +1 206 652 3440Fax: +1 206 652 3441

Bellevue, Washington800 Bellevue WaySuite 400Bellevue, Washington 98004United StatesTel: +1 425 462 4059Fax: +1 425 462 5638

Denver, Colorado1400 16th Street16 Market SquareSuite 400Denver, Colorado 80202United StatesTel: +1 720 932 8111Fax: +1 720 932 810

Atlanta, GeorgiaPromenade II1230 Peachtree Street North East18th FloorAtlanta, Georgia 30309United StatesTel: +1 404 942 2490Fax: +1 404 942 3401

Brazil

Edificio Antônio Alves Ferreira GuedesAvenida Brigadeiro Faria Lima, 3729 - 5° andarItaim Bibi - São Paulo - SP - BrazilCEP: 04538-905Tel: +55 11 3443 6421Fax: +55 11 3443 6201

Japan

22F Shibuya Mark City West 1-12-1 Dogenzaka Shibuya-ku Tokyo 150-0043 JapanTel: +81-3 4360-5484Fax: +81-3 4360-5301

Asia Pacific

Pune - India402-D, 6th Floor,Sigma House,Senapati Bapat Marg.,Pune, India411 016 Tel: 91-20-2566 1992-93

AustraliaLevel 27101 Collins StreetMelbourneVictoria 3000AustraliaTel: + 44 (0)20 7665 4000

About Sigma SystemsSigma Systems is the pioneer in catalog-driven Idea-to-Install products for communication, media and high tech companies. The company’s BSS/OSS product portfolio spans cloud brokerage, product & service catalog, configure price quote, order management, service provisioning, service inventory and device management. Sigma products manage 100’s of millions of services exceeding $150b of products defined and installed at over 70 customers in 26 countries.

Service Providers around the globe trust Sigma Systems to help them to generate new revenues and contribute to their organizations’ profitability through the rapid and cost-effective delivery of new services.

For more information about Sigma Systems, visit http://www.sigma-systems.com and follow @SigmaSystems on Twitter.

Information provided is for guidance only and is subject to change. Sigma Systems © 2014.