cass overview

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Proven to Work. And Work Well. ONE PROVIDER. ONE PLATFORM. ZERO EQUALS. Cass is a trusted, reliable partner, managing $38 billion in payables annually on behalf of its clients. We are supported by Cass Commercial Bank, a wholly owned subsidiary that provides sophiscated financial exchange services to the parent organizaon and its clients—a unique advantage in the industry. As a member of the Federal Reserve, Cass offers global financial exchange and payment outsourcing capabilies with the security of a global financial instuon. No other TEM provider offers that level of service or security. Cass doesn’t just sell soſtware—we’re a fully managed service provider that takes the burden of managing communicaons processes completely off the backs of enterprise while delivering strong ROI. And we do that for many Fortune 1000 companies. We accomplish this, in part, with three core soluons for the telecom industry. Telecom Expense Management (TEM) soluons, which include things like inventory management, and invoice management and payment. Mobile management soluons, which include mobile device management (MDM) and policy management. BYOD soluons, which help enterprises beer manage—and reimburse—their mobile workforce. “Cass furnishes the tools and resources to know that our process isn’t slipping. And, because of our continuing relationship with Cass, our IT and accounts payable teams now have significant additional bandwidth.” - Steve Wyatt, Sonoco Best‐Pracce Management for your Mobile & Fixed Communicaons (including BYOD). Businesses around the globe count on Cass to oversee the end-to- end management of their communicaons assets and processes.

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Page 1: Cass Overview

Proven to Work. And Work Well.

ONE PROVIDER. ONE PLATFORM.

ZERO EQUALS.

Cass is a trusted, reliable partner, managing $38 billion in payables annually on behalf of its clients. We are supported by Cass Commercial Bank, a wholly owned subsidiary that provides sophisticated financial exchange services to the parent organization and its clients—a unique advantage in the industry. As a member of the Federal Reserve, Cass offers global financial exchange and payment outsourcing capabilities with the security of a global financial institution. No other TEM provider offers that level of service or security.

Cass doesn’t just sell software—we’re a fully managed service provider that takes the burden of managing communications processes completely off the backs of enterprise while delivering strong ROI. And we do that for many Fortune 1000 companies. We accomplish this, in part, with three core solutions for the telecom industry.

• Telecom Expense Management (TEM) solutions, which include things like inventory management, and invoice management and payment.

• Mobile management solutions, which include mobile device management (MDM) and policy management.

• BYOD solutions, which help enterprises better manage—and reimburse—their mobile workforce.

“Cass furnishes the tools and resources to know that our process isn’t slipping. And, because of our continuing relationship with Cass, our IT and accounts payable teams now have significant additional bandwidth.” - Steve Wyatt, Sonoco

Best‐Practice Management for your Mobile & Fixed Communications (including BYOD).

Businesses around the globe count on Cass to oversee the end-to-end management of their communications assets and processes.

Page 2: Cass Overview

The Cass BYOD solution improves policy management, encourages program enrollment, eliminates expense reports and the tax consequences of payroll stipends, and applies consistent rules for reimbursement eligibility and payments (reducing the very real risk of discrimination). Not to mention, Cass offers its patented Direct2Carrier Payment System™, a revolutionary way to reimburse end users—directly on their wireless bills—regardless of carrier or amount.

Integrating your BYOD solution with your HRIS, EMM and accounting system enables a truly turnkey BYOD system that automates registration, policy acceptance, verification of user eligibility for stipend amounts, cost‐center association and EMM/MDM software installation. Combined with the functionality of the Direct2Carrier solution, you truly achieve “zero‐touch” BYOD.

“Cass offers the most fit-for-purpose solution to date for specifically managing SRAs (Subsidies, Reimbursements and Allowances) and the payment process itself.”

“With Cass, companies manage their BYOD workforce from beginning to end.”

- CIO.com, June 23, 2014

THE ONLY BYOD SOLUTION OF ITS KIND.

ZERO‐TOUCH BYOD.

IT DOES EXIST.

BYOD REIMBURSEMENT:Choose the best practice.

1PAYROLL STIPENDS

2EXPENSE REPORTS

3DIRECT-TO-CARRIER

PAYMENTS

BYOD REIMBURSEMENT:Choose the best practice.

1PAYROLL STIPENDS

2EXPENSE REPORTS

3DIRECT-TO-CARRIER

PAYMENTS

Corporate Policy

Managed EMM

HRIS Integration

Accounting Integration

Employee Enrollment

Employee Bill Displays

Credit

Employer establishes BYOD/mobile policy, determines rules and tiers for employee subsidies.

Employees use web platform to enroll, register BYOD device in inventory, and accept policy.

Each month, the Cass system verifies employee eligibility, reimbursement amount and employee cost center.

Users are prompted to download enterprise mobility management software, which addresses security and application mgmt.

Cass transfers GL accounting files to client systems.

Cass makes direct-to- carrier payments. Payment is applied to the employee’s bill.

Employee receives monthly bill reflecting credit from employer.

Payments Made by Cass$

The Cass BYOD Solution

- Gartner, “How to Manage Stipends, Reimbursements and Allowances for Employee-Owned Mobility,” April 2, 2014

Page 3: Cass Overview

Adopting best practices for centrally managing your fixed communications infrastructure and its associated expenses can deliver a high ROI in as little as 90 days. The process of consolidating complex billing information from multiple sources into a single repository enables optimized and accurate auditing, order reconciliation, detailed reporting, GL accounting and more. And the Cass cloud‐based platform manages invoices, inventory, change, cost allocations, disputes and reporting—while, at the same time, our managed services professionals provide constant support and analysis.

Cass delivers a complete mobility lifecycle management solution. Our cloud‐based management platform will become your go‐to source for normalized data about inventory, usage, savings and more. The user‐friendly platform encourages more scalability, greater process controls and better financial management.

Plus, your Cass account team proactively optimizes expenses and handles vendor communications. It’s a service‐first mentality and a service‐first practice. And it’s what helps your business truly become mobile‐first.

Invoices (more than 90% of which are electronic) are received, scanned, keyed, validated and posted to the TEM platform in under 48 hours with 99.67% accuracy.

Because of its efficiency, Cass averaged less than one disconnect per million billing account numbers managed in 2014—an industry low.

Cass customers experience record‐low late fees of only 0.01% of their telecom spend—a mark that is 80x better than the industry average (AOTMP).

Inaccuracies

Disconnects

Late Fees

FIXED COMMUNICATIONS INFRASTRUCTURES. OPTIMIZED.

SIMPLIFYING MOBILITY MANAGEMENT.

CASS HELPS ELIMINATE:

THE CASS DIFFERENCE.

• Founded in 1906, Cass is a publicly held company and member of the Federal Reserve.• Systems and process controls include SSAE 16 Type II.

• Banking operations enable sophisticated—and secure— funds management.• Managed $35 billion in secure vendor payments in 2013.

• Named account teams lead to accountability and a deep understanding of each client’s needs and challenges.• Monthly meetings to review service metrics, savings and special projects.

• 90‐day implementation—many clients go live in fewer than 70 days. • Significant savings typically found in the first month.

• Mobile (including BYOD) and fixed on one platform.• Consolidated reporting for expenses, carriers, locations, cost centers and more.

Less Risk

Faster Savings

More Security

Better Service

Consolidated Management

“The migration from our previous TEM provider to Cass was swift and uneventful in the good sense. Since being migrated over, our experience with Cass and their TEM tool continues to exceed our expectations.”

- Christine Harrington, Staples

Page 4: Cass Overview

© 2015 Cass Information Systems, Inc. All Rights Reserved.

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JUST A FEW OF THE WORLD‐CLASS COMPANIES CASS WORKS WITH:

STANDARD TEM SERVICES FOR MOBILE, CLOUD AND FIXED COMMUNICATIONS

ENHANCED MANAGED MOBILITY SERVICES (INCLUDES ALL OF THE ABOVE SERVICES)

BYOD

STRATEGIC SOURCING

• Invoice & Data Collection — Conversion to electronic billing format — Data capture to the BAN level & data normalization across carriers• Financial Management — Automated accruals & enterprise reporting and budgeting — Allocation of per BAN charges to cost center and GL account• Payment — Financial exchange & funds movement via the Cass Global Electronic Payment Network — General Ledger/Accounts Payable integration• Inventory — Track lines, circuits and devices down to employee, location and cost center — Report USOC details & types and categorization for inventory reporting

• Auditing — Contract compliance & inventory exception auditing — Monthly carrier bill monitoring (best practices audit)• Reporting — Costs, services, inventory enterprise‐wide — Designed for administrators and telecom professionals — Business unit access via secured portal• System Integrations — Integrated with customer’s GL/AP system, HRIS, EMM• Workflow Tools — Contract, document and contact management — Help Desk tool

• Plan & Pool Optimization — Carrier rate plans (research, analysis, data load) and rate plan utilization — Optimization (individual, pooled, shared) and benchmarking — Plan change execution (accepted optimization recommendations)• Policy Management — Enrollment portal tracks policy acceptance and integrates with your MDM/EMM software to identify any policy exceptions — Monthly call detail and expense for employee review — SMS downloads and other non‐standard charge reporting• End User Support — 24x7 end user Help Desk featuring white‐glove, executive service

• Mobile Provisioning & Fulfillment — Configurable end use portal offering only those devices that your end users are permitted to order — Cass takes responsibility for placing the order and ensuring timely delivery — Optional kitting and setup services that ensure end users are ready to go when they open the box• Enterprise Reporting — Consolidated reporting (by carrier, division, devices, usage, etc.) & asset management

• Employee Enrollment Portal — Automated enrollment and policy acceptance• System Integrations — Integrates with EMM, HRIS and financial systems• Inventory — Keeps accurate data on participants, device types and operating systems

• Reimbursement — The Cass Direct2Carrier Payment System™ sends reimbursements directly to the carrier — Credit appears on employee’s bill—works with any carrier — The patented solution replaces expense reports and stipends• Reporting — Business Intelligence portal provides high-level and detailed information on BYOD program

• Provisioning System — Cass order management system & extensive customization capabilities — With optional provisioning services, Cass places orders with your carriers and tracks fulfillment and vendor SALs — Integration with HRIS & email integration for end‐user and vendor updates — Automated asset management & wireline inventory updates

• Benchmarking — Leveraging an extensive database of rates and terms, Cass will help you understand what you should be paying for mobile, voice and data services• Consulting & RFP Management — Situation assessment & RFx management — Negotiation and contract review & best‐of‐market analysis

VOICE & DATA PROVISIONING