cashless transactiontraining book-view details

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- NUUP • USSD - UPI MMID '! fSVit I'n . I

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Page 1: Cashless TransactionTraining Book-view Details

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National Electronic Real Time Immediatel0l3 Jo~l Funds Transfer Gross Settlement Payment Services

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Transaction NEFT Amount above jXS) egttJi) 6J~~ Rs 25 + service charges

7 Rs 2 lakh upto Rs tax transactionTransaction Amounts Rs 250 + 5 lakh - Rs 25+ up to Rs 10000Charges upto Rs Service Service Tax

10000 Tax Amouunt aboveRs Rs 5+ service tax 51akhAmounts for transaction inupto Rs 10 lakh shyabove Rs Rs 5~ range RsRs 50+ Service Tax1a000 Service 10000 to Rs Tax up to Rs 100000

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levied per RTGS Rs 2 lakh Service above Rs25+

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1 Funds Transfer - MMID (IMPS P2P - Immediate Payment Service - Person to Person)

2 Funds Transfer - Account to account (IMPS P2A shyImmediate Payment Service - Person to Account)

3 Funds Transfer - Aadhaar (IMPS P2U - Immediate

Payment Service - Person to UIDAI)

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1 Balance Enquiry

2 Mini Statement

3 Generate OTP (One lime Password)

4 Change MPIN

5 Know MMID (Mobile Merchant Identifier)

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Dial 99 from your Mobile

handset

We~come screen will appear

asking you enter your banks 3 letters short 1 or first 4 letter of IFSC

After entering valid IFS Code

or Short Name menu will appear with diffoption of available services enabled for your bank

Enter 3 for Fund Transfer

using MMID and Mobile

Number and submit

Subsequent screen to enter Beneficiary Mobile number

MMID Amount Remarks (Optional) will appear

Enter MPIN and last 4 digits

of account number

(Optional)

A confirmation screen will

appear showing success

res pone

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Dial 99 from your Mobile

handset

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appear asking you enter

your banks 3 letters short

1 or first 4 letter of I FSC

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After entering valid I FS Code

or Short Name menu will

appear with diffoption of

available services enabled for

your bank

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using Account Number and

IFSC and submit

Subsequent screen to enter

Beneficiary Account Number

IFS code Amount Remarks

(Optional) will appear

Enter MPIN and last 4 digits

of account number

(Optional)

A confirmation screen will

appear showing success

respone

------------1-2-----------~-------------13-----------~

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How to generate MMID

+ Using application Customer mobile number should

be registered with bank for Mobile Banking Application

and MMID can be generated by using m-PAY applicashy

tion under Fund Transfera Other Banka IMPSa Genershy

ateMMID

+ Using SMS Tags Customer mobile number should be

registered with the bank for SMS alerts For getting

MMID customer should send the keyword MMID byB N U U P iililtulJU 2JiJdl~en SMS to 9223173924 Customer will get separate MMID

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httpsllwwwsbicoinwebfilesuploadsfiles 1392978867077 REGISTRATION PROCESSpdf -MPIN

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bull httpwwwcorpbankcomnode59112 -Transfer Corshyporation bank

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2 Andhra Bank Andhra Bank ONE - UPI App

3 ICICI Bank a UPI Collect (or)

4 Canara Bank Canara Bank UPI - Empower

5 United Bank of India United UPI

6 Punjab National Bank PNB UPI

7 South Indian Bank SIB M-Pay

8 Vijaya Bank Vijaya UPI

9 Axis Bank Axis Pay UPI App

10 Union Bank of India Union Bank UPI App

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KNOW YOUR MMID HOWlO GEl MMID FOR VARIOUS BANKS

1 STATE BANK OF INDIA

All registered Mobile Banking Users will be allotted MMID and which

will be Send through SMS on next day of registration

For others to Generate MMID

Go to ATM gtMobReggtSMS SMS Alert 3D Secured Code IMPSgt10shy

digit Mob No Or Apply at the Branch for online registration

User will Receive MMID through SMS

For Retrievalcancellation of MMID

1 Send SMS MMID SBI to 9223440000 to retrieve your MMID

2 Send SMS MMIDCANCEL to 9223440000 to cancel your MMID

2 CANARA BANK

1 sms CANGENMMID userlD MPIN 5607060

2 OR Generate using application

To get MMID number please register yourself at Canara bank as

follows

Select Mobile RegistrationgtSelect SMS Secure Code IMPSgt enter

your mobile numbergt Confirm

Select Funds Transfergt IMPSgt Generate MMID

3 UNION BANK OF INDIA

1 From Application select - Fund transfer - other bank - IMPS shy

know your MMID

2 Alternatively For Sms Channel sms MMID to 9223173921

4 CORPORATION BANK

1 For getting MMID customer should fill the application form and

submit to the base branch

2 You will receive MMID through SMS from the bank

5 BANK OF BARODA

1 MMID can be generated by using m-PAY application (Fund

Transfer -gt Other Bank-gt IMPS -gt Generate MMID)

2 OR sms MMID to 9223173928

6 AXIS BANK

Sms - MMID to 5676782 9717000002

MMID for HDFC Bank Sms MMID to 5676712

7 CITI BANK

1 To generate MMID sms MMID XXXX to 52484 XXXX denotes

last 4-digits of your Debit card number

2 OR Generate using application

8 ICICI BANK

iMobile Application

bull Go to iMobile on your mobile phoneraquo Select Bank Accountraquo

Select Desired Accountraquo Select Insta FT(IMPS) raquo Select

Generate MMID raquoYour 7-digit MMID will be displayed

USSD

bull Dial 525raquo ICiCI Bank Mobile Banking menu will appear Enter

7 for More Servicesraquo Enter 4 for Generate MMID raquo Enter the

last 4 digits of the account number for wh1ch MMID needs to be

generatedraquo Your 7-digit MMID will be displayed

SMS

bull SMS MMID gtspacelt to 9222208888 to know MMID for the

account

Internet Banking

bull Login to Internet Bankingraquo Click on Generate MMID raquo Select

Account Number for which MMID needs to be generated

22 23

9 lOBI BANK

1 MMID will be couriered

2 Sms ltMMIDgt to 5676777

Generate MMID of PNB Bank SMS MMID to 5607040

10 KOTAK MAHINDRA BANK

Send K MMID B as an SMS to 9971056767 or 5676788 from your

mobile number registered with the bank Here B is the last 4 digits

of your account number The MMID for the account will be sent via

SMS and email alerts Alternatively login to Mobile Banking and

View the MMID (IMPS Menu) by clicking on View MMID option

Customer can also by Call 24-hour KMB Customer Contact Centre

or visiting the nearest Kotak Mahindra Bank branch

To get 7 digit MMID your mobile numbermust be registered or linked

to your bank account and SMS banking If you do not find your bank

in above content then you can also visit NCPI WEBSITE to generate

yourMMID

GUIDE LINES FOR USING NUUP

1 STATE BANK OF INDIA GET YOUR LOGIN amp MPIN

a How to activate Mobile Banking Services How to setup your

MPIN

Send a SMS ltMBSREGgtto 9223440000 User ID and default MPIN

will be sent as response to the above SMS

(IF SMART PHONE) DOWNLOAD THE APPLICATION State Bank

Freedom from Google Play Store (Android) Apple Store(iPhone)

Windows Store (Windows Phones) Nokia Store (Java Phones)

For other phones - download the app from (( wwwsbicoin shy

gtServices -gt Mobile Banking Service

Login to the application You will be forced to change the default

MPIN Enterthe default MPIN in the ((old MPIN and a new MPIN

of your choice (6 digits) in the ((new MPIN and confirmby

entering the new MPIN once again in ((Confirm new MPIN Choose

the option Changelf you are unable to change the MPln for

reasons whatsoever Change the default MPIN through the

Application using the option Settings gt Change MPIN

You will get an SMS Your MPIN is changed and validation of

handset is successful is received

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Brcnch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration

gt enter your mobile number and confirm

Log into OnlineSBl select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Selectthe account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

IF NOT SMART PHON E

Changing the MPIN if the service is used over USSD

Press 99 -gt Reply with SBI -gt

You will receive a response Welcome to State Bank Mobile

Banking Enter User ID - Enter your User I D If the user I D is entered

correctly you get the following response

Kindly Reply with your option Number

1 Enquiry

2 Fund Transfer

3 Mobile Top up

4 Change MPIN

5 Forgot MPIN

6 De -Register

To choose Change MPIN enter 4 and SEND

25 24

The following screen Will appear

I Accept the terms and conditions of State Bank Mobile Banking

Services as displayed on website wwwsbicoin

Press Answer and enter 1 to accept Terms and Conditions and for

changing your MPin If you enter 2 the session will close

Please enter Old MPIN - enter the old MPIN

(Default MPIN received over SMS for first time user) and SEND

Enter NewMPIN -enter a MPIN of your choice (6 characters

digits) and SENDConfirm new MPIN and SEND

You will get a response - ((Your MPIN is changed After you have

changed the MPIN successfully you will get another message

Validation from handset successful Please complete registration

at the ATM BranchOnlineSBI

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Branch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration gt enter your mobile number and confirm

Log into OniineSBI select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Select the account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

2 ICICI BANK

If you want to use your Registered Mobile phone to set your MPIN

please follow the following steps

You can follow any of the below mentioned options to register

yourself for the Mobile BankingServiceRegister yourself for Mobile

Banking at any ICiCI Bank ATM

Visit your nearest ICiCI Bank Branch to register yourself for Mobile

Banking You will be required to carry along any identity proof to

complete the registration process Following are the identity proofs

accepted for Mobile Banking registration

26

Original letter of introduction from existing bank

Driving License - Book type or laminated amp embossed

Employee Identity Card

PAN Card

Ex-Service Man Card

- Bar CouncilIndian Medical Association CardSenior Citizen Card

PIO Booklet for returning NRls

Photo Identity card issued by Public Sector Undertakings(PSU) to

Retired employees

MAPIN card

- Passport

Voter ID Card

Dial 99 (NUUP)

ICiCI Bank presents National Unified USSD Platform (NUUP) - a

simple and convenient way to access your account from mobile without

internet connection or a smart phone Using NUUP service you can

transfer funds and get access to your mobile banking details such as

account balance and mini statement Simply dial 99 from your mobile

to access your account instantly You will be required to enter an IFS

code please enter ICIC as IFS code

Set your MPIN instantly

Dial 9944 from your registered mobile number

- Enter option 7 (for SET MPIN)

( Enter last 6 digits of your Debit Card number and the expiry date

separated with single space

- Enter new MPIN renter new MPIN separated with a single space

For eg if new MPIN is 1234 you need to enter 1234 1234

You can also Dial 99447 to get SET MPIN directly and then follow

steps 3 and 4

27

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

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Page 2: Cashless TransactionTraining Book-view Details

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3 Funds Transfer - Aadhaar (IMPS P2U - Immediate

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1 Balance Enquiry

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4 Change MPIN

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using MMID and Mobile

Number and submit

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MMID Amount Remarks (Optional) will appear

Enter MPIN and last 4 digits

of account number

(Optional)

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res pone

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------------1-2-----------~-------------13-----------~

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How to generate MMID

+ Using application Customer mobile number should

be registered with bank for Mobile Banking Application

and MMID can be generated by using m-PAY applicashy

tion under Fund Transfera Other Banka IMPSa Genershy

ateMMID

+ Using SMS Tags Customer mobile number should be

registered with the bank for SMS alerts For getting

MMID customer should send the keyword MMID byB N U U P iililtulJU 2JiJdl~en SMS to 9223173924 Customer will get separate MMID

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2 Andhra Bank Andhra Bank ONE - UPI App

3 ICICI Bank a UPI Collect (or)

4 Canara Bank Canara Bank UPI - Empower

5 United Bank of India United UPI

6 Punjab National Bank PNB UPI

7 South Indian Bank SIB M-Pay

8 Vijaya Bank Vijaya UPI

9 Axis Bank Axis Pay UPI App

10 Union Bank of India Union Bank UPI App

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continue with this Mobile Number

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virtual 10 of receiver -gt Enter amount

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Click on Receive Money Tab -gt

Enter virtual 10 of sender - gt Enter

amount -gt You can set request - shy~ ~middotYIiTvalidity time - gt A validation message

immediately to Mr C -gt C with MPIN shy

gt Transacts - Receive money -gt

Done

Both pull amp push platform

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KNOW YOUR MMID HOWlO GEl MMID FOR VARIOUS BANKS

1 STATE BANK OF INDIA

All registered Mobile Banking Users will be allotted MMID and which

will be Send through SMS on next day of registration

For others to Generate MMID

Go to ATM gtMobReggtSMS SMS Alert 3D Secured Code IMPSgt10shy

digit Mob No Or Apply at the Branch for online registration

User will Receive MMID through SMS

For Retrievalcancellation of MMID

1 Send SMS MMID SBI to 9223440000 to retrieve your MMID

2 Send SMS MMIDCANCEL to 9223440000 to cancel your MMID

2 CANARA BANK

1 sms CANGENMMID userlD MPIN 5607060

2 OR Generate using application

To get MMID number please register yourself at Canara bank as

follows

Select Mobile RegistrationgtSelect SMS Secure Code IMPSgt enter

your mobile numbergt Confirm

Select Funds Transfergt IMPSgt Generate MMID

3 UNION BANK OF INDIA

1 From Application select - Fund transfer - other bank - IMPS shy

know your MMID

2 Alternatively For Sms Channel sms MMID to 9223173921

4 CORPORATION BANK

1 For getting MMID customer should fill the application form and

submit to the base branch

2 You will receive MMID through SMS from the bank

5 BANK OF BARODA

1 MMID can be generated by using m-PAY application (Fund

Transfer -gt Other Bank-gt IMPS -gt Generate MMID)

2 OR sms MMID to 9223173928

6 AXIS BANK

Sms - MMID to 5676782 9717000002

MMID for HDFC Bank Sms MMID to 5676712

7 CITI BANK

1 To generate MMID sms MMID XXXX to 52484 XXXX denotes

last 4-digits of your Debit card number

2 OR Generate using application

8 ICICI BANK

iMobile Application

bull Go to iMobile on your mobile phoneraquo Select Bank Accountraquo

Select Desired Accountraquo Select Insta FT(IMPS) raquo Select

Generate MMID raquoYour 7-digit MMID will be displayed

USSD

bull Dial 525raquo ICiCI Bank Mobile Banking menu will appear Enter

7 for More Servicesraquo Enter 4 for Generate MMID raquo Enter the

last 4 digits of the account number for wh1ch MMID needs to be

generatedraquo Your 7-digit MMID will be displayed

SMS

bull SMS MMID gtspacelt to 9222208888 to know MMID for the

account

Internet Banking

bull Login to Internet Bankingraquo Click on Generate MMID raquo Select

Account Number for which MMID needs to be generated

22 23

9 lOBI BANK

1 MMID will be couriered

2 Sms ltMMIDgt to 5676777

Generate MMID of PNB Bank SMS MMID to 5607040

10 KOTAK MAHINDRA BANK

Send K MMID B as an SMS to 9971056767 or 5676788 from your

mobile number registered with the bank Here B is the last 4 digits

of your account number The MMID for the account will be sent via

SMS and email alerts Alternatively login to Mobile Banking and

View the MMID (IMPS Menu) by clicking on View MMID option

Customer can also by Call 24-hour KMB Customer Contact Centre

or visiting the nearest Kotak Mahindra Bank branch

To get 7 digit MMID your mobile numbermust be registered or linked

to your bank account and SMS banking If you do not find your bank

in above content then you can also visit NCPI WEBSITE to generate

yourMMID

GUIDE LINES FOR USING NUUP

1 STATE BANK OF INDIA GET YOUR LOGIN amp MPIN

a How to activate Mobile Banking Services How to setup your

MPIN

Send a SMS ltMBSREGgtto 9223440000 User ID and default MPIN

will be sent as response to the above SMS

(IF SMART PHONE) DOWNLOAD THE APPLICATION State Bank

Freedom from Google Play Store (Android) Apple Store(iPhone)

Windows Store (Windows Phones) Nokia Store (Java Phones)

For other phones - download the app from (( wwwsbicoin shy

gtServices -gt Mobile Banking Service

Login to the application You will be forced to change the default

MPIN Enterthe default MPIN in the ((old MPIN and a new MPIN

of your choice (6 digits) in the ((new MPIN and confirmby

entering the new MPIN once again in ((Confirm new MPIN Choose

the option Changelf you are unable to change the MPln for

reasons whatsoever Change the default MPIN through the

Application using the option Settings gt Change MPIN

You will get an SMS Your MPIN is changed and validation of

handset is successful is received

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Brcnch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration

gt enter your mobile number and confirm

Log into OnlineSBl select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Selectthe account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

IF NOT SMART PHON E

Changing the MPIN if the service is used over USSD

Press 99 -gt Reply with SBI -gt

You will receive a response Welcome to State Bank Mobile

Banking Enter User ID - Enter your User I D If the user I D is entered

correctly you get the following response

Kindly Reply with your option Number

1 Enquiry

2 Fund Transfer

3 Mobile Top up

4 Change MPIN

5 Forgot MPIN

6 De -Register

To choose Change MPIN enter 4 and SEND

25 24

The following screen Will appear

I Accept the terms and conditions of State Bank Mobile Banking

Services as displayed on website wwwsbicoin

Press Answer and enter 1 to accept Terms and Conditions and for

changing your MPin If you enter 2 the session will close

Please enter Old MPIN - enter the old MPIN

(Default MPIN received over SMS for first time user) and SEND

Enter NewMPIN -enter a MPIN of your choice (6 characters

digits) and SENDConfirm new MPIN and SEND

You will get a response - ((Your MPIN is changed After you have

changed the MPIN successfully you will get another message

Validation from handset successful Please complete registration

at the ATM BranchOnlineSBI

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Branch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration gt enter your mobile number and confirm

Log into OniineSBI select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Select the account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

2 ICICI BANK

If you want to use your Registered Mobile phone to set your MPIN

please follow the following steps

You can follow any of the below mentioned options to register

yourself for the Mobile BankingServiceRegister yourself for Mobile

Banking at any ICiCI Bank ATM

Visit your nearest ICiCI Bank Branch to register yourself for Mobile

Banking You will be required to carry along any identity proof to

complete the registration process Following are the identity proofs

accepted for Mobile Banking registration

26

Original letter of introduction from existing bank

Driving License - Book type or laminated amp embossed

Employee Identity Card

PAN Card

Ex-Service Man Card

- Bar CouncilIndian Medical Association CardSenior Citizen Card

PIO Booklet for returning NRls

Photo Identity card issued by Public Sector Undertakings(PSU) to

Retired employees

MAPIN card

- Passport

Voter ID Card

Dial 99 (NUUP)

ICiCI Bank presents National Unified USSD Platform (NUUP) - a

simple and convenient way to access your account from mobile without

internet connection or a smart phone Using NUUP service you can

transfer funds and get access to your mobile banking details such as

account balance and mini statement Simply dial 99 from your mobile

to access your account instantly You will be required to enter an IFS

code please enter ICIC as IFS code

Set your MPIN instantly

Dial 9944 from your registered mobile number

- Enter option 7 (for SET MPIN)

( Enter last 6 digits of your Debit Card number and the expiry date

separated with single space

- Enter new MPIN renter new MPIN separated with a single space

For eg if new MPIN is 1234 you need to enter 1234 1234

You can also Dial 99447 to get SET MPIN directly and then follow

steps 3 and 4

27

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

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Page 3: Cashless TransactionTraining Book-view Details

f)o6oj6strnw NEFT RTGS IMPS

Transaction NEFT Amount above jXS) egttJi) 6J~~ Rs 25 + service charges

7 Rs 2 lakh upto Rs tax transactionTransaction Amounts Rs 250 + 5 lakh - Rs 25+ up to Rs 10000Charges upto Rs Service Service Tax

10000 Tax Amouunt aboveRs Rs 5+ service tax 51akhAmounts for transaction inupto Rs 10 lakh shyabove Rs Rs 5~ range RsRs 50+ Service Tax1a000 Service 10000 to Rs Tax up to Rs 100000

1 Lakh In addition to this Amount Rs 15+ a time based vari- Rs 15+service Above Rs1 Service able tax for transacshylakh up to Tax charge from tion in rangeRs 2 lakh Re 1 to Rs 5 is Rs 100000 to Amounts also Rs 200000

levied per RTGS Rs 2 lakh Service above Rs25+

transaction done up to Rs5 Tax after 1230 PM lakh

Amounts Rs50+ above Service Rs 5 lakh Tax upto Rs 10 lakh

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Google play store of Android Phones

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4 Change MPIN

5 Know MMID (Mobile Merchant Identifier)

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Dial 99 from your Mobile

handset

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asking you enter your banks 3 letters short 1 or first 4 letter of IFSC

After entering valid IFS Code

or Short Name menu will appear with diffoption of available services enabled for your bank

Enter 3 for Fund Transfer

using MMID and Mobile

Number and submit

Subsequent screen to enter Beneficiary Mobile number

MMID Amount Remarks (Optional) will appear

Enter MPIN and last 4 digits

of account number

(Optional)

A confirmation screen will

appear showing success

res pone

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handset

Welcome screen will

appear asking you enter

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or Short Name menu will

appear with diffoption of

available services enabled for

your bank

Enter 4 for Fund Transfer

using Account Number and

IFSC and submit

Subsequent screen to enter

Beneficiary Account Number

IFS code Amount Remarks

(Optional) will appear

Enter MPIN and last 4 digits

of account number

(Optional)

A confirmation screen will

appear showing success

respone

------------1-2-----------~-------------13-----------~

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How to generate MMID

+ Using application Customer mobile number should

be registered with bank for Mobile Banking Application

and MMID can be generated by using m-PAY applicashy

tion under Fund Transfera Other Banka IMPSa Genershy

ateMMID

+ Using SMS Tags Customer mobile number should be

registered with the bank for SMS alerts For getting

MMID customer should send the keyword MMID byB N U U P iililtulJU 2JiJdl~en SMS to 9223173924 Customer will get separate MMID

+ ~ aJSo~amp ~E6 ~ogon t5eJ~ 6~C$) iSc6gtsSwo[j for each account number linked to his her debit card

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1 State Bank of India SBI Pay

2 Andhra Bank Andhra Bank ONE - UPI App

3 ICICI Bank a UPI Collect (or)

4 Canara Bank Canara Bank UPI - Empower

5 United Bank of India United UPI

6 Punjab National Bank PNB UPI

7 South Indian Bank SIB M-Pay

8 Vijaya Bank Vijaya UPI

9 Axis Bank Axis Pay UPI App

10 Union Bank of India Union Bank UPI App

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confim1 that your Mobile Number is

correct and linkCd to your SankIAccount so that we can proceesyour UPI regis tration Do you want to

continue with this Mobile Number

NO YES

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Click on Receive Money Tab -gt

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amount -gt You can set request - shy~ ~middotYIiTvalidity time - gt A validation message

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KNOW YOUR MMID HOWlO GEl MMID FOR VARIOUS BANKS

1 STATE BANK OF INDIA

All registered Mobile Banking Users will be allotted MMID and which

will be Send through SMS on next day of registration

For others to Generate MMID

Go to ATM gtMobReggtSMS SMS Alert 3D Secured Code IMPSgt10shy

digit Mob No Or Apply at the Branch for online registration

User will Receive MMID through SMS

For Retrievalcancellation of MMID

1 Send SMS MMID SBI to 9223440000 to retrieve your MMID

2 Send SMS MMIDCANCEL to 9223440000 to cancel your MMID

2 CANARA BANK

1 sms CANGENMMID userlD MPIN 5607060

2 OR Generate using application

To get MMID number please register yourself at Canara bank as

follows

Select Mobile RegistrationgtSelect SMS Secure Code IMPSgt enter

your mobile numbergt Confirm

Select Funds Transfergt IMPSgt Generate MMID

3 UNION BANK OF INDIA

1 From Application select - Fund transfer - other bank - IMPS shy

know your MMID

2 Alternatively For Sms Channel sms MMID to 9223173921

4 CORPORATION BANK

1 For getting MMID customer should fill the application form and

submit to the base branch

2 You will receive MMID through SMS from the bank

5 BANK OF BARODA

1 MMID can be generated by using m-PAY application (Fund

Transfer -gt Other Bank-gt IMPS -gt Generate MMID)

2 OR sms MMID to 9223173928

6 AXIS BANK

Sms - MMID to 5676782 9717000002

MMID for HDFC Bank Sms MMID to 5676712

7 CITI BANK

1 To generate MMID sms MMID XXXX to 52484 XXXX denotes

last 4-digits of your Debit card number

2 OR Generate using application

8 ICICI BANK

iMobile Application

bull Go to iMobile on your mobile phoneraquo Select Bank Accountraquo

Select Desired Accountraquo Select Insta FT(IMPS) raquo Select

Generate MMID raquoYour 7-digit MMID will be displayed

USSD

bull Dial 525raquo ICiCI Bank Mobile Banking menu will appear Enter

7 for More Servicesraquo Enter 4 for Generate MMID raquo Enter the

last 4 digits of the account number for wh1ch MMID needs to be

generatedraquo Your 7-digit MMID will be displayed

SMS

bull SMS MMID gtspacelt to 9222208888 to know MMID for the

account

Internet Banking

bull Login to Internet Bankingraquo Click on Generate MMID raquo Select

Account Number for which MMID needs to be generated

22 23

9 lOBI BANK

1 MMID will be couriered

2 Sms ltMMIDgt to 5676777

Generate MMID of PNB Bank SMS MMID to 5607040

10 KOTAK MAHINDRA BANK

Send K MMID B as an SMS to 9971056767 or 5676788 from your

mobile number registered with the bank Here B is the last 4 digits

of your account number The MMID for the account will be sent via

SMS and email alerts Alternatively login to Mobile Banking and

View the MMID (IMPS Menu) by clicking on View MMID option

Customer can also by Call 24-hour KMB Customer Contact Centre

or visiting the nearest Kotak Mahindra Bank branch

To get 7 digit MMID your mobile numbermust be registered or linked

to your bank account and SMS banking If you do not find your bank

in above content then you can also visit NCPI WEBSITE to generate

yourMMID

GUIDE LINES FOR USING NUUP

1 STATE BANK OF INDIA GET YOUR LOGIN amp MPIN

a How to activate Mobile Banking Services How to setup your

MPIN

Send a SMS ltMBSREGgtto 9223440000 User ID and default MPIN

will be sent as response to the above SMS

(IF SMART PHONE) DOWNLOAD THE APPLICATION State Bank

Freedom from Google Play Store (Android) Apple Store(iPhone)

Windows Store (Windows Phones) Nokia Store (Java Phones)

For other phones - download the app from (( wwwsbicoin shy

gtServices -gt Mobile Banking Service

Login to the application You will be forced to change the default

MPIN Enterthe default MPIN in the ((old MPIN and a new MPIN

of your choice (6 digits) in the ((new MPIN and confirmby

entering the new MPIN once again in ((Confirm new MPIN Choose

the option Changelf you are unable to change the MPln for

reasons whatsoever Change the default MPIN through the

Application using the option Settings gt Change MPIN

You will get an SMS Your MPIN is changed and validation of

handset is successful is received

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Brcnch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration

gt enter your mobile number and confirm

Log into OnlineSBl select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Selectthe account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

IF NOT SMART PHON E

Changing the MPIN if the service is used over USSD

Press 99 -gt Reply with SBI -gt

You will receive a response Welcome to State Bank Mobile

Banking Enter User ID - Enter your User I D If the user I D is entered

correctly you get the following response

Kindly Reply with your option Number

1 Enquiry

2 Fund Transfer

3 Mobile Top up

4 Change MPIN

5 Forgot MPIN

6 De -Register

To choose Change MPIN enter 4 and SEND

25 24

The following screen Will appear

I Accept the terms and conditions of State Bank Mobile Banking

Services as displayed on website wwwsbicoin

Press Answer and enter 1 to accept Terms and Conditions and for

changing your MPin If you enter 2 the session will close

Please enter Old MPIN - enter the old MPIN

(Default MPIN received over SMS for first time user) and SEND

Enter NewMPIN -enter a MPIN of your choice (6 characters

digits) and SENDConfirm new MPIN and SEND

You will get a response - ((Your MPIN is changed After you have

changed the MPIN successfully you will get another message

Validation from handset successful Please complete registration

at the ATM BranchOnlineSBI

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Branch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration gt enter your mobile number and confirm

Log into OniineSBI select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Select the account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

2 ICICI BANK

If you want to use your Registered Mobile phone to set your MPIN

please follow the following steps

You can follow any of the below mentioned options to register

yourself for the Mobile BankingServiceRegister yourself for Mobile

Banking at any ICiCI Bank ATM

Visit your nearest ICiCI Bank Branch to register yourself for Mobile

Banking You will be required to carry along any identity proof to

complete the registration process Following are the identity proofs

accepted for Mobile Banking registration

26

Original letter of introduction from existing bank

Driving License - Book type or laminated amp embossed

Employee Identity Card

PAN Card

Ex-Service Man Card

- Bar CouncilIndian Medical Association CardSenior Citizen Card

PIO Booklet for returning NRls

Photo Identity card issued by Public Sector Undertakings(PSU) to

Retired employees

MAPIN card

- Passport

Voter ID Card

Dial 99 (NUUP)

ICiCI Bank presents National Unified USSD Platform (NUUP) - a

simple and convenient way to access your account from mobile without

internet connection or a smart phone Using NUUP service you can

transfer funds and get access to your mobile banking details such as

account balance and mini statement Simply dial 99 from your mobile

to access your account instantly You will be required to enter an IFS

code please enter ICIC as IFS code

Set your MPIN instantly

Dial 9944 from your registered mobile number

- Enter option 7 (for SET MPIN)

( Enter last 6 digits of your Debit Card number and the expiry date

separated with single space

- Enter new MPIN renter new MPIN separated with a single space

For eg if new MPIN is 1234 you need to enter 1234 1234

You can also Dial 99447 to get SET MPIN directly and then follow

steps 3 and 4

27

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

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old mPin after thltlt enter your new mPin then re-enter your new

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message

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Page 4: Cashless TransactionTraining Book-view Details

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2 Funds Transfer - Account to account (IMPS P2A shyImmediate Payment Service - Person to Account)

3 Funds Transfer - Aadhaar (IMPS P2U - Immediate

Payment Service - Person to UIDAI)

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1 Balance Enquiry

2 Mini Statement

3 Generate OTP (One lime Password)

4 Change MPIN

5 Know MMID (Mobile Merchant Identifier)

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or Short Name menu will appear with diffoption of available services enabled for your bank

Enter 3 for Fund Transfer

using MMID and Mobile

Number and submit

Subsequent screen to enter Beneficiary Mobile number

MMID Amount Remarks (Optional) will appear

Enter MPIN and last 4 digits

of account number

(Optional)

A confirmation screen will

appear showing success

res pone

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------------1-2-----------~-------------13-----------~

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How to generate MMID

+ Using application Customer mobile number should

be registered with bank for Mobile Banking Application

and MMID can be generated by using m-PAY applicashy

tion under Fund Transfera Other Banka IMPSa Genershy

ateMMID

+ Using SMS Tags Customer mobile number should be

registered with the bank for SMS alerts For getting

MMID customer should send the keyword MMID byB N U U P iililtulJU 2JiJdl~en SMS to 9223173924 Customer will get separate MMID

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1 State Bank of India SBI Pay

2 Andhra Bank Andhra Bank ONE - UPI App

3 ICICI Bank a UPI Collect (or)

4 Canara Bank Canara Bank UPI - Empower

5 United Bank of India United UPI

6 Punjab National Bank PNB UPI

7 South Indian Bank SIB M-Pay

8 Vijaya Bank Vijaya UPI

9 Axis Bank Axis Pay UPI App

10 Union Bank of India Union Bank UPI App

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correct and linkCd to your SankIAccount so that we can proceesyour UPI regis tration Do you want to

continue with this Mobile Number

NO YES

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Click on Send Money Tab -gt Enter

virtual 10 of receiver -gt Enter amount

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Click on Receive Money Tab -gt

Enter virtual 10 of sender - gt Enter

amount -gt You can set request - shy~ ~middotYIiTvalidity time - gt A validation message

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KNOW YOUR MMID HOWlO GEl MMID FOR VARIOUS BANKS

1 STATE BANK OF INDIA

All registered Mobile Banking Users will be allotted MMID and which

will be Send through SMS on next day of registration

For others to Generate MMID

Go to ATM gtMobReggtSMS SMS Alert 3D Secured Code IMPSgt10shy

digit Mob No Or Apply at the Branch for online registration

User will Receive MMID through SMS

For Retrievalcancellation of MMID

1 Send SMS MMID SBI to 9223440000 to retrieve your MMID

2 Send SMS MMIDCANCEL to 9223440000 to cancel your MMID

2 CANARA BANK

1 sms CANGENMMID userlD MPIN 5607060

2 OR Generate using application

To get MMID number please register yourself at Canara bank as

follows

Select Mobile RegistrationgtSelect SMS Secure Code IMPSgt enter

your mobile numbergt Confirm

Select Funds Transfergt IMPSgt Generate MMID

3 UNION BANK OF INDIA

1 From Application select - Fund transfer - other bank - IMPS shy

know your MMID

2 Alternatively For Sms Channel sms MMID to 9223173921

4 CORPORATION BANK

1 For getting MMID customer should fill the application form and

submit to the base branch

2 You will receive MMID through SMS from the bank

5 BANK OF BARODA

1 MMID can be generated by using m-PAY application (Fund

Transfer -gt Other Bank-gt IMPS -gt Generate MMID)

2 OR sms MMID to 9223173928

6 AXIS BANK

Sms - MMID to 5676782 9717000002

MMID for HDFC Bank Sms MMID to 5676712

7 CITI BANK

1 To generate MMID sms MMID XXXX to 52484 XXXX denotes

last 4-digits of your Debit card number

2 OR Generate using application

8 ICICI BANK

iMobile Application

bull Go to iMobile on your mobile phoneraquo Select Bank Accountraquo

Select Desired Accountraquo Select Insta FT(IMPS) raquo Select

Generate MMID raquoYour 7-digit MMID will be displayed

USSD

bull Dial 525raquo ICiCI Bank Mobile Banking menu will appear Enter

7 for More Servicesraquo Enter 4 for Generate MMID raquo Enter the

last 4 digits of the account number for wh1ch MMID needs to be

generatedraquo Your 7-digit MMID will be displayed

SMS

bull SMS MMID gtspacelt to 9222208888 to know MMID for the

account

Internet Banking

bull Login to Internet Bankingraquo Click on Generate MMID raquo Select

Account Number for which MMID needs to be generated

22 23

9 lOBI BANK

1 MMID will be couriered

2 Sms ltMMIDgt to 5676777

Generate MMID of PNB Bank SMS MMID to 5607040

10 KOTAK MAHINDRA BANK

Send K MMID B as an SMS to 9971056767 or 5676788 from your

mobile number registered with the bank Here B is the last 4 digits

of your account number The MMID for the account will be sent via

SMS and email alerts Alternatively login to Mobile Banking and

View the MMID (IMPS Menu) by clicking on View MMID option

Customer can also by Call 24-hour KMB Customer Contact Centre

or visiting the nearest Kotak Mahindra Bank branch

To get 7 digit MMID your mobile numbermust be registered or linked

to your bank account and SMS banking If you do not find your bank

in above content then you can also visit NCPI WEBSITE to generate

yourMMID

GUIDE LINES FOR USING NUUP

1 STATE BANK OF INDIA GET YOUR LOGIN amp MPIN

a How to activate Mobile Banking Services How to setup your

MPIN

Send a SMS ltMBSREGgtto 9223440000 User ID and default MPIN

will be sent as response to the above SMS

(IF SMART PHONE) DOWNLOAD THE APPLICATION State Bank

Freedom from Google Play Store (Android) Apple Store(iPhone)

Windows Store (Windows Phones) Nokia Store (Java Phones)

For other phones - download the app from (( wwwsbicoin shy

gtServices -gt Mobile Banking Service

Login to the application You will be forced to change the default

MPIN Enterthe default MPIN in the ((old MPIN and a new MPIN

of your choice (6 digits) in the ((new MPIN and confirmby

entering the new MPIN once again in ((Confirm new MPIN Choose

the option Changelf you are unable to change the MPln for

reasons whatsoever Change the default MPIN through the

Application using the option Settings gt Change MPIN

You will get an SMS Your MPIN is changed and validation of

handset is successful is received

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Brcnch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration

gt enter your mobile number and confirm

Log into OnlineSBl select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Selectthe account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

IF NOT SMART PHON E

Changing the MPIN if the service is used over USSD

Press 99 -gt Reply with SBI -gt

You will receive a response Welcome to State Bank Mobile

Banking Enter User ID - Enter your User I D If the user I D is entered

correctly you get the following response

Kindly Reply with your option Number

1 Enquiry

2 Fund Transfer

3 Mobile Top up

4 Change MPIN

5 Forgot MPIN

6 De -Register

To choose Change MPIN enter 4 and SEND

25 24

The following screen Will appear

I Accept the terms and conditions of State Bank Mobile Banking

Services as displayed on website wwwsbicoin

Press Answer and enter 1 to accept Terms and Conditions and for

changing your MPin If you enter 2 the session will close

Please enter Old MPIN - enter the old MPIN

(Default MPIN received over SMS for first time user) and SEND

Enter NewMPIN -enter a MPIN of your choice (6 characters

digits) and SENDConfirm new MPIN and SEND

You will get a response - ((Your MPIN is changed After you have

changed the MPIN successfully you will get another message

Validation from handset successful Please complete registration

at the ATM BranchOnlineSBI

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Branch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration gt enter your mobile number and confirm

Log into OniineSBI select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Select the account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

2 ICICI BANK

If you want to use your Registered Mobile phone to set your MPIN

please follow the following steps

You can follow any of the below mentioned options to register

yourself for the Mobile BankingServiceRegister yourself for Mobile

Banking at any ICiCI Bank ATM

Visit your nearest ICiCI Bank Branch to register yourself for Mobile

Banking You will be required to carry along any identity proof to

complete the registration process Following are the identity proofs

accepted for Mobile Banking registration

26

Original letter of introduction from existing bank

Driving License - Book type or laminated amp embossed

Employee Identity Card

PAN Card

Ex-Service Man Card

- Bar CouncilIndian Medical Association CardSenior Citizen Card

PIO Booklet for returning NRls

Photo Identity card issued by Public Sector Undertakings(PSU) to

Retired employees

MAPIN card

- Passport

Voter ID Card

Dial 99 (NUUP)

ICiCI Bank presents National Unified USSD Platform (NUUP) - a

simple and convenient way to access your account from mobile without

internet connection or a smart phone Using NUUP service you can

transfer funds and get access to your mobile banking details such as

account balance and mini statement Simply dial 99 from your mobile

to access your account instantly You will be required to enter an IFS

code please enter ICIC as IFS code

Set your MPIN instantly

Dial 9944 from your registered mobile number

- Enter option 7 (for SET MPIN)

( Enter last 6 digits of your Debit Card number and the expiry date

separated with single space

- Enter new MPIN renter new MPIN separated with a single space

For eg if new MPIN is 1234 you need to enter 1234 1234

You can also Dial 99447 to get SET MPIN directly and then follow

steps 3 and 4

27

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

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1 Funds Transfer - MMID (IMPS P2P - Immediate Payment Service - Person to Person)

2 Funds Transfer - Account to account (IMPS P2A shyImmediate Payment Service - Person to Account)

3 Funds Transfer - Aadhaar (IMPS P2U - Immediate

Payment Service - Person to UIDAI)

ele~6~ ~~c3l~ 9

1 Balance Enquiry

2 Mini Statement

3 Generate OTP (One lime Password)

4 Change MPIN

5 Know MMID (Mobile Merchant Identifier)

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Dial 99 from your Mobile

handset

We~come screen will appear

asking you enter your banks 3 letters short 1 or first 4 letter of IFSC

After entering valid IFS Code

or Short Name menu will appear with diffoption of available services enabled for your bank

Enter 3 for Fund Transfer

using MMID and Mobile

Number and submit

Subsequent screen to enter Beneficiary Mobile number

MMID Amount Remarks (Optional) will appear

Enter MPIN and last 4 digits

of account number

(Optional)

A confirmation screen will

appear showing success

res pone

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Dial 99 from your Mobile

handset

Welcome screen will

appear asking you enter

your banks 3 letters short

1 or first 4 letter of I FSC

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After entering valid I FS Code

or Short Name menu will

appear with diffoption of

available services enabled for

your bank

Enter 4 for Fund Transfer

using Account Number and

IFSC and submit

Subsequent screen to enter

Beneficiary Account Number

IFS code Amount Remarks

(Optional) will appear

Enter MPIN and last 4 digits

of account number

(Optional)

A confirmation screen will

appear showing success

respone

------------1-2-----------~-------------13-----------~

B8D~ eJilJiD~ sLJdaJllm

How to generate MMID

+ Using application Customer mobile number should

be registered with bank for Mobile Banking Application

and MMID can be generated by using m-PAY applicashy

tion under Fund Transfera Other Banka IMPSa Genershy

ateMMID

+ Using SMS Tags Customer mobile number should be

registered with the bank for SMS alerts For getting

MMID customer should send the keyword MMID byB N U U P iililtulJU 2JiJdl~en SMS to 9223173924 Customer will get separate MMID

+ ~ aJSo~amp ~E6 ~ogon t5eJ~ 6~C$) iSc6gtsSwo[j for each account number linked to his her debit card

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bull http II www andhrabank inenglishmobilebanking 1 aspXatm-Andhra bank MPIN

bull httpwwwnpciorgindocumentsFAQs - NUUPpdf overall Doc

httpsllwwwsbicoinwebfilesuploadsfiles 1392978867077 REGISTRATION PROCESSpdf -MPIN

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bull httpwwwcorpbankcomnode59112 -Transfer Corshyporation bank

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2 Andhra Bank Andhra Bank ONE - UPI App

3 ICICI Bank a UPI Collect (or)

4 Canara Bank Canara Bank UPI - Empower

5 United Bank of India United UPI

6 Punjab National Bank PNB UPI

7 South Indian Bank SIB M-Pay

8 Vijaya Bank Vijaya UPI

9 Axis Bank Axis Pay UPI App

10 Union Bank of India Union Bank UPI App

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NO YES

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KNOW YOUR MMID HOWlO GEl MMID FOR VARIOUS BANKS

1 STATE BANK OF INDIA

All registered Mobile Banking Users will be allotted MMID and which

will be Send through SMS on next day of registration

For others to Generate MMID

Go to ATM gtMobReggtSMS SMS Alert 3D Secured Code IMPSgt10shy

digit Mob No Or Apply at the Branch for online registration

User will Receive MMID through SMS

For Retrievalcancellation of MMID

1 Send SMS MMID SBI to 9223440000 to retrieve your MMID

2 Send SMS MMIDCANCEL to 9223440000 to cancel your MMID

2 CANARA BANK

1 sms CANGENMMID userlD MPIN 5607060

2 OR Generate using application

To get MMID number please register yourself at Canara bank as

follows

Select Mobile RegistrationgtSelect SMS Secure Code IMPSgt enter

your mobile numbergt Confirm

Select Funds Transfergt IMPSgt Generate MMID

3 UNION BANK OF INDIA

1 From Application select - Fund transfer - other bank - IMPS shy

know your MMID

2 Alternatively For Sms Channel sms MMID to 9223173921

4 CORPORATION BANK

1 For getting MMID customer should fill the application form and

submit to the base branch

2 You will receive MMID through SMS from the bank

5 BANK OF BARODA

1 MMID can be generated by using m-PAY application (Fund

Transfer -gt Other Bank-gt IMPS -gt Generate MMID)

2 OR sms MMID to 9223173928

6 AXIS BANK

Sms - MMID to 5676782 9717000002

MMID for HDFC Bank Sms MMID to 5676712

7 CITI BANK

1 To generate MMID sms MMID XXXX to 52484 XXXX denotes

last 4-digits of your Debit card number

2 OR Generate using application

8 ICICI BANK

iMobile Application

bull Go to iMobile on your mobile phoneraquo Select Bank Accountraquo

Select Desired Accountraquo Select Insta FT(IMPS) raquo Select

Generate MMID raquoYour 7-digit MMID will be displayed

USSD

bull Dial 525raquo ICiCI Bank Mobile Banking menu will appear Enter

7 for More Servicesraquo Enter 4 for Generate MMID raquo Enter the

last 4 digits of the account number for wh1ch MMID needs to be

generatedraquo Your 7-digit MMID will be displayed

SMS

bull SMS MMID gtspacelt to 9222208888 to know MMID for the

account

Internet Banking

bull Login to Internet Bankingraquo Click on Generate MMID raquo Select

Account Number for which MMID needs to be generated

22 23

9 lOBI BANK

1 MMID will be couriered

2 Sms ltMMIDgt to 5676777

Generate MMID of PNB Bank SMS MMID to 5607040

10 KOTAK MAHINDRA BANK

Send K MMID B as an SMS to 9971056767 or 5676788 from your

mobile number registered with the bank Here B is the last 4 digits

of your account number The MMID for the account will be sent via

SMS and email alerts Alternatively login to Mobile Banking and

View the MMID (IMPS Menu) by clicking on View MMID option

Customer can also by Call 24-hour KMB Customer Contact Centre

or visiting the nearest Kotak Mahindra Bank branch

To get 7 digit MMID your mobile numbermust be registered or linked

to your bank account and SMS banking If you do not find your bank

in above content then you can also visit NCPI WEBSITE to generate

yourMMID

GUIDE LINES FOR USING NUUP

1 STATE BANK OF INDIA GET YOUR LOGIN amp MPIN

a How to activate Mobile Banking Services How to setup your

MPIN

Send a SMS ltMBSREGgtto 9223440000 User ID and default MPIN

will be sent as response to the above SMS

(IF SMART PHONE) DOWNLOAD THE APPLICATION State Bank

Freedom from Google Play Store (Android) Apple Store(iPhone)

Windows Store (Windows Phones) Nokia Store (Java Phones)

For other phones - download the app from (( wwwsbicoin shy

gtServices -gt Mobile Banking Service

Login to the application You will be forced to change the default

MPIN Enterthe default MPIN in the ((old MPIN and a new MPIN

of your choice (6 digits) in the ((new MPIN and confirmby

entering the new MPIN once again in ((Confirm new MPIN Choose

the option Changelf you are unable to change the MPln for

reasons whatsoever Change the default MPIN through the

Application using the option Settings gt Change MPIN

You will get an SMS Your MPIN is changed and validation of

handset is successful is received

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Brcnch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration

gt enter your mobile number and confirm

Log into OnlineSBl select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Selectthe account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

IF NOT SMART PHON E

Changing the MPIN if the service is used over USSD

Press 99 -gt Reply with SBI -gt

You will receive a response Welcome to State Bank Mobile

Banking Enter User ID - Enter your User I D If the user I D is entered

correctly you get the following response

Kindly Reply with your option Number

1 Enquiry

2 Fund Transfer

3 Mobile Top up

4 Change MPIN

5 Forgot MPIN

6 De -Register

To choose Change MPIN enter 4 and SEND

25 24

The following screen Will appear

I Accept the terms and conditions of State Bank Mobile Banking

Services as displayed on website wwwsbicoin

Press Answer and enter 1 to accept Terms and Conditions and for

changing your MPin If you enter 2 the session will close

Please enter Old MPIN - enter the old MPIN

(Default MPIN received over SMS for first time user) and SEND

Enter NewMPIN -enter a MPIN of your choice (6 characters

digits) and SENDConfirm new MPIN and SEND

You will get a response - ((Your MPIN is changed After you have

changed the MPIN successfully you will get another message

Validation from handset successful Please complete registration

at the ATM BranchOnlineSBI

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Branch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration gt enter your mobile number and confirm

Log into OniineSBI select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Select the account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

2 ICICI BANK

If you want to use your Registered Mobile phone to set your MPIN

please follow the following steps

You can follow any of the below mentioned options to register

yourself for the Mobile BankingServiceRegister yourself for Mobile

Banking at any ICiCI Bank ATM

Visit your nearest ICiCI Bank Branch to register yourself for Mobile

Banking You will be required to carry along any identity proof to

complete the registration process Following are the identity proofs

accepted for Mobile Banking registration

26

Original letter of introduction from existing bank

Driving License - Book type or laminated amp embossed

Employee Identity Card

PAN Card

Ex-Service Man Card

- Bar CouncilIndian Medical Association CardSenior Citizen Card

PIO Booklet for returning NRls

Photo Identity card issued by Public Sector Undertakings(PSU) to

Retired employees

MAPIN card

- Passport

Voter ID Card

Dial 99 (NUUP)

ICiCI Bank presents National Unified USSD Platform (NUUP) - a

simple and convenient way to access your account from mobile without

internet connection or a smart phone Using NUUP service you can

transfer funds and get access to your mobile banking details such as

account balance and mini statement Simply dial 99 from your mobile

to access your account instantly You will be required to enter an IFS

code please enter ICIC as IFS code

Set your MPIN instantly

Dial 9944 from your registered mobile number

- Enter option 7 (for SET MPIN)

( Enter last 6 digits of your Debit Card number and the expiry date

separated with single space

- Enter new MPIN renter new MPIN separated with a single space

For eg if new MPIN is 1234 you need to enter 1234 1234

You can also Dial 99447 to get SET MPIN directly and then follow

steps 3 and 4

27

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

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Page 6: Cashless TransactionTraining Book-view Details

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Dial 99 from your Mobile

handset

We~come screen will appear

asking you enter your banks 3 letters short 1 or first 4 letter of IFSC

After entering valid IFS Code

or Short Name menu will appear with diffoption of available services enabled for your bank

Enter 3 for Fund Transfer

using MMID and Mobile

Number and submit

Subsequent screen to enter Beneficiary Mobile number

MMID Amount Remarks (Optional) will appear

Enter MPIN and last 4 digits

of account number

(Optional)

A confirmation screen will

appear showing success

res pone

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handset

Welcome screen will

appear asking you enter

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After entering valid I FS Code

or Short Name menu will

appear with diffoption of

available services enabled for

your bank

Enter 4 for Fund Transfer

using Account Number and

IFSC and submit

Subsequent screen to enter

Beneficiary Account Number

IFS code Amount Remarks

(Optional) will appear

Enter MPIN and last 4 digits

of account number

(Optional)

A confirmation screen will

appear showing success

respone

------------1-2-----------~-------------13-----------~

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How to generate MMID

+ Using application Customer mobile number should

be registered with bank for Mobile Banking Application

and MMID can be generated by using m-PAY applicashy

tion under Fund Transfera Other Banka IMPSa Genershy

ateMMID

+ Using SMS Tags Customer mobile number should be

registered with the bank for SMS alerts For getting

MMID customer should send the keyword MMID byB N U U P iililtulJU 2JiJdl~en SMS to 9223173924 Customer will get separate MMID

+ ~ aJSo~amp ~E6 ~ogon t5eJ~ 6~C$) iSc6gtsSwo[j for each account number linked to his her debit card

eJWOa~eXl a3~C)~~ 56ofu6 ~ ~So~ ~o8)O IFSC sSe- This MMID is required for receiving funds thru Mobile

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bull httpwwwnpciorgindocumentsFAQs - NUUPpdf overall Doc

httpsllwwwsbicoinwebfilesuploadsfiles 1392978867077 REGISTRATION PROCESSpdf -MPIN

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1 State Bank of India SBI Pay

2 Andhra Bank Andhra Bank ONE - UPI App

3 ICICI Bank a UPI Collect (or)

4 Canara Bank Canara Bank UPI - Empower

5 United Bank of India United UPI

6 Punjab National Bank PNB UPI

7 South Indian Bank SIB M-Pay

8 Vijaya Bank Vijaya UPI

9 Axis Bank Axis Pay UPI App

10 Union Bank of India Union Bank UPI App

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continue with this Mobile Number

NO YES

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KNOW YOUR MMID HOWlO GEl MMID FOR VARIOUS BANKS

1 STATE BANK OF INDIA

All registered Mobile Banking Users will be allotted MMID and which

will be Send through SMS on next day of registration

For others to Generate MMID

Go to ATM gtMobReggtSMS SMS Alert 3D Secured Code IMPSgt10shy

digit Mob No Or Apply at the Branch for online registration

User will Receive MMID through SMS

For Retrievalcancellation of MMID

1 Send SMS MMID SBI to 9223440000 to retrieve your MMID

2 Send SMS MMIDCANCEL to 9223440000 to cancel your MMID

2 CANARA BANK

1 sms CANGENMMID userlD MPIN 5607060

2 OR Generate using application

To get MMID number please register yourself at Canara bank as

follows

Select Mobile RegistrationgtSelect SMS Secure Code IMPSgt enter

your mobile numbergt Confirm

Select Funds Transfergt IMPSgt Generate MMID

3 UNION BANK OF INDIA

1 From Application select - Fund transfer - other bank - IMPS shy

know your MMID

2 Alternatively For Sms Channel sms MMID to 9223173921

4 CORPORATION BANK

1 For getting MMID customer should fill the application form and

submit to the base branch

2 You will receive MMID through SMS from the bank

5 BANK OF BARODA

1 MMID can be generated by using m-PAY application (Fund

Transfer -gt Other Bank-gt IMPS -gt Generate MMID)

2 OR sms MMID to 9223173928

6 AXIS BANK

Sms - MMID to 5676782 9717000002

MMID for HDFC Bank Sms MMID to 5676712

7 CITI BANK

1 To generate MMID sms MMID XXXX to 52484 XXXX denotes

last 4-digits of your Debit card number

2 OR Generate using application

8 ICICI BANK

iMobile Application

bull Go to iMobile on your mobile phoneraquo Select Bank Accountraquo

Select Desired Accountraquo Select Insta FT(IMPS) raquo Select

Generate MMID raquoYour 7-digit MMID will be displayed

USSD

bull Dial 525raquo ICiCI Bank Mobile Banking menu will appear Enter

7 for More Servicesraquo Enter 4 for Generate MMID raquo Enter the

last 4 digits of the account number for wh1ch MMID needs to be

generatedraquo Your 7-digit MMID will be displayed

SMS

bull SMS MMID gtspacelt to 9222208888 to know MMID for the

account

Internet Banking

bull Login to Internet Bankingraquo Click on Generate MMID raquo Select

Account Number for which MMID needs to be generated

22 23

9 lOBI BANK

1 MMID will be couriered

2 Sms ltMMIDgt to 5676777

Generate MMID of PNB Bank SMS MMID to 5607040

10 KOTAK MAHINDRA BANK

Send K MMID B as an SMS to 9971056767 or 5676788 from your

mobile number registered with the bank Here B is the last 4 digits

of your account number The MMID for the account will be sent via

SMS and email alerts Alternatively login to Mobile Banking and

View the MMID (IMPS Menu) by clicking on View MMID option

Customer can also by Call 24-hour KMB Customer Contact Centre

or visiting the nearest Kotak Mahindra Bank branch

To get 7 digit MMID your mobile numbermust be registered or linked

to your bank account and SMS banking If you do not find your bank

in above content then you can also visit NCPI WEBSITE to generate

yourMMID

GUIDE LINES FOR USING NUUP

1 STATE BANK OF INDIA GET YOUR LOGIN amp MPIN

a How to activate Mobile Banking Services How to setup your

MPIN

Send a SMS ltMBSREGgtto 9223440000 User ID and default MPIN

will be sent as response to the above SMS

(IF SMART PHONE) DOWNLOAD THE APPLICATION State Bank

Freedom from Google Play Store (Android) Apple Store(iPhone)

Windows Store (Windows Phones) Nokia Store (Java Phones)

For other phones - download the app from (( wwwsbicoin shy

gtServices -gt Mobile Banking Service

Login to the application You will be forced to change the default

MPIN Enterthe default MPIN in the ((old MPIN and a new MPIN

of your choice (6 digits) in the ((new MPIN and confirmby

entering the new MPIN once again in ((Confirm new MPIN Choose

the option Changelf you are unable to change the MPln for

reasons whatsoever Change the default MPIN through the

Application using the option Settings gt Change MPIN

You will get an SMS Your MPIN is changed and validation of

handset is successful is received

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Brcnch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration

gt enter your mobile number and confirm

Log into OnlineSBl select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Selectthe account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

IF NOT SMART PHON E

Changing the MPIN if the service is used over USSD

Press 99 -gt Reply with SBI -gt

You will receive a response Welcome to State Bank Mobile

Banking Enter User ID - Enter your User I D If the user I D is entered

correctly you get the following response

Kindly Reply with your option Number

1 Enquiry

2 Fund Transfer

3 Mobile Top up

4 Change MPIN

5 Forgot MPIN

6 De -Register

To choose Change MPIN enter 4 and SEND

25 24

The following screen Will appear

I Accept the terms and conditions of State Bank Mobile Banking

Services as displayed on website wwwsbicoin

Press Answer and enter 1 to accept Terms and Conditions and for

changing your MPin If you enter 2 the session will close

Please enter Old MPIN - enter the old MPIN

(Default MPIN received over SMS for first time user) and SEND

Enter NewMPIN -enter a MPIN of your choice (6 characters

digits) and SENDConfirm new MPIN and SEND

You will get a response - ((Your MPIN is changed After you have

changed the MPIN successfully you will get another message

Validation from handset successful Please complete registration

at the ATM BranchOnlineSBI

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Branch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration gt enter your mobile number and confirm

Log into OniineSBI select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Select the account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

2 ICICI BANK

If you want to use your Registered Mobile phone to set your MPIN

please follow the following steps

You can follow any of the below mentioned options to register

yourself for the Mobile BankingServiceRegister yourself for Mobile

Banking at any ICiCI Bank ATM

Visit your nearest ICiCI Bank Branch to register yourself for Mobile

Banking You will be required to carry along any identity proof to

complete the registration process Following are the identity proofs

accepted for Mobile Banking registration

26

Original letter of introduction from existing bank

Driving License - Book type or laminated amp embossed

Employee Identity Card

PAN Card

Ex-Service Man Card

- Bar CouncilIndian Medical Association CardSenior Citizen Card

PIO Booklet for returning NRls

Photo Identity card issued by Public Sector Undertakings(PSU) to

Retired employees

MAPIN card

- Passport

Voter ID Card

Dial 99 (NUUP)

ICiCI Bank presents National Unified USSD Platform (NUUP) - a

simple and convenient way to access your account from mobile without

internet connection or a smart phone Using NUUP service you can

transfer funds and get access to your mobile banking details such as

account balance and mini statement Simply dial 99 from your mobile

to access your account instantly You will be required to enter an IFS

code please enter ICIC as IFS code

Set your MPIN instantly

Dial 9944 from your registered mobile number

- Enter option 7 (for SET MPIN)

( Enter last 6 digits of your Debit Card number and the expiry date

separated with single space

- Enter new MPIN renter new MPIN separated with a single space

For eg if new MPIN is 1234 you need to enter 1234 1234

You can also Dial 99447 to get SET MPIN directly and then follow

steps 3 and 4

27

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

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bull

Page 7: Cashless TransactionTraining Book-view Details

B8D~ eJilJiD~ sLJdaJllm

How to generate MMID

+ Using application Customer mobile number should

be registered with bank for Mobile Banking Application

and MMID can be generated by using m-PAY applicashy

tion under Fund Transfera Other Banka IMPSa Genershy

ateMMID

+ Using SMS Tags Customer mobile number should be

registered with the bank for SMS alerts For getting

MMID customer should send the keyword MMID byB N U U P iililtulJU 2JiJdl~en SMS to 9223173924 Customer will get separate MMID

+ ~ aJSo~amp ~E6 ~ogon t5eJ~ 6~C$) iSc6gtsSwo[j for each account number linked to his her debit card

eJWOa~eXl a3~C)~~ 56ofu6 ~ ~So~ ~o8)O IFSC sSe- This MMID is required for receiving funds thru Mobile

MPIN MMID eJ~rJ~eJ g)505xJeXl 6Ko ~~sSd~ o 0 ~ Banking

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bull http II www andhrabank inenglishmobilebanking 1 aspXatm-Andhra bank MPIN

bull httpwwwnpciorgindocumentsFAQs - NUUPpdf overall Doc

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S81

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1 State Bank of India SBI Pay

2 Andhra Bank Andhra Bank ONE - UPI App

3 ICICI Bank a UPI Collect (or)

4 Canara Bank Canara Bank UPI - Empower

5 United Bank of India United UPI

6 Punjab National Bank PNB UPI

7 South Indian Bank SIB M-Pay

8 Vijaya Bank Vijaya UPI

9 Axis Bank Axis Pay UPI App

10 Union Bank of India Union Bank UPI App

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correct and linkCd to your SankIAccount so that we can proceesyour UPI regis tration Do you want to

continue with this Mobile Number

NO YES

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SET UP - MPIN (PASSWORD)

$81 P~tV

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Click on Send Money Tab -gt Enter

virtual 10 of receiver -gt Enter amount

-gt Submit -gtEnter MPIN - gtDone

Click on Receive Money Tab -gt

Enter virtual 10 of sender - gt Enter

amount -gt You can set request - shy~ ~middotYIiTvalidity time - gt A validation message

immediately to Mr C -gt C with MPIN shy

gt Transacts - Receive money -gt

Done

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siJ~~ middotrro~~

KNOW YOUR MMID HOWlO GEl MMID FOR VARIOUS BANKS

1 STATE BANK OF INDIA

All registered Mobile Banking Users will be allotted MMID and which

will be Send through SMS on next day of registration

For others to Generate MMID

Go to ATM gtMobReggtSMS SMS Alert 3D Secured Code IMPSgt10shy

digit Mob No Or Apply at the Branch for online registration

User will Receive MMID through SMS

For Retrievalcancellation of MMID

1 Send SMS MMID SBI to 9223440000 to retrieve your MMID

2 Send SMS MMIDCANCEL to 9223440000 to cancel your MMID

2 CANARA BANK

1 sms CANGENMMID userlD MPIN 5607060

2 OR Generate using application

To get MMID number please register yourself at Canara bank as

follows

Select Mobile RegistrationgtSelect SMS Secure Code IMPSgt enter

your mobile numbergt Confirm

Select Funds Transfergt IMPSgt Generate MMID

3 UNION BANK OF INDIA

1 From Application select - Fund transfer - other bank - IMPS shy

know your MMID

2 Alternatively For Sms Channel sms MMID to 9223173921

4 CORPORATION BANK

1 For getting MMID customer should fill the application form and

submit to the base branch

2 You will receive MMID through SMS from the bank

5 BANK OF BARODA

1 MMID can be generated by using m-PAY application (Fund

Transfer -gt Other Bank-gt IMPS -gt Generate MMID)

2 OR sms MMID to 9223173928

6 AXIS BANK

Sms - MMID to 5676782 9717000002

MMID for HDFC Bank Sms MMID to 5676712

7 CITI BANK

1 To generate MMID sms MMID XXXX to 52484 XXXX denotes

last 4-digits of your Debit card number

2 OR Generate using application

8 ICICI BANK

iMobile Application

bull Go to iMobile on your mobile phoneraquo Select Bank Accountraquo

Select Desired Accountraquo Select Insta FT(IMPS) raquo Select

Generate MMID raquoYour 7-digit MMID will be displayed

USSD

bull Dial 525raquo ICiCI Bank Mobile Banking menu will appear Enter

7 for More Servicesraquo Enter 4 for Generate MMID raquo Enter the

last 4 digits of the account number for wh1ch MMID needs to be

generatedraquo Your 7-digit MMID will be displayed

SMS

bull SMS MMID gtspacelt to 9222208888 to know MMID for the

account

Internet Banking

bull Login to Internet Bankingraquo Click on Generate MMID raquo Select

Account Number for which MMID needs to be generated

22 23

9 lOBI BANK

1 MMID will be couriered

2 Sms ltMMIDgt to 5676777

Generate MMID of PNB Bank SMS MMID to 5607040

10 KOTAK MAHINDRA BANK

Send K MMID B as an SMS to 9971056767 or 5676788 from your

mobile number registered with the bank Here B is the last 4 digits

of your account number The MMID for the account will be sent via

SMS and email alerts Alternatively login to Mobile Banking and

View the MMID (IMPS Menu) by clicking on View MMID option

Customer can also by Call 24-hour KMB Customer Contact Centre

or visiting the nearest Kotak Mahindra Bank branch

To get 7 digit MMID your mobile numbermust be registered or linked

to your bank account and SMS banking If you do not find your bank

in above content then you can also visit NCPI WEBSITE to generate

yourMMID

GUIDE LINES FOR USING NUUP

1 STATE BANK OF INDIA GET YOUR LOGIN amp MPIN

a How to activate Mobile Banking Services How to setup your

MPIN

Send a SMS ltMBSREGgtto 9223440000 User ID and default MPIN

will be sent as response to the above SMS

(IF SMART PHONE) DOWNLOAD THE APPLICATION State Bank

Freedom from Google Play Store (Android) Apple Store(iPhone)

Windows Store (Windows Phones) Nokia Store (Java Phones)

For other phones - download the app from (( wwwsbicoin shy

gtServices -gt Mobile Banking Service

Login to the application You will be forced to change the default

MPIN Enterthe default MPIN in the ((old MPIN and a new MPIN

of your choice (6 digits) in the ((new MPIN and confirmby

entering the new MPIN once again in ((Confirm new MPIN Choose

the option Changelf you are unable to change the MPln for

reasons whatsoever Change the default MPIN through the

Application using the option Settings gt Change MPIN

You will get an SMS Your MPIN is changed and validation of

handset is successful is received

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Brcnch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration

gt enter your mobile number and confirm

Log into OnlineSBl select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Selectthe account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

IF NOT SMART PHON E

Changing the MPIN if the service is used over USSD

Press 99 -gt Reply with SBI -gt

You will receive a response Welcome to State Bank Mobile

Banking Enter User ID - Enter your User I D If the user I D is entered

correctly you get the following response

Kindly Reply with your option Number

1 Enquiry

2 Fund Transfer

3 Mobile Top up

4 Change MPIN

5 Forgot MPIN

6 De -Register

To choose Change MPIN enter 4 and SEND

25 24

The following screen Will appear

I Accept the terms and conditions of State Bank Mobile Banking

Services as displayed on website wwwsbicoin

Press Answer and enter 1 to accept Terms and Conditions and for

changing your MPin If you enter 2 the session will close

Please enter Old MPIN - enter the old MPIN

(Default MPIN received over SMS for first time user) and SEND

Enter NewMPIN -enter a MPIN of your choice (6 characters

digits) and SENDConfirm new MPIN and SEND

You will get a response - ((Your MPIN is changed After you have

changed the MPIN successfully you will get another message

Validation from handset successful Please complete registration

at the ATM BranchOnlineSBI

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Branch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration gt enter your mobile number and confirm

Log into OniineSBI select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Select the account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

2 ICICI BANK

If you want to use your Registered Mobile phone to set your MPIN

please follow the following steps

You can follow any of the below mentioned options to register

yourself for the Mobile BankingServiceRegister yourself for Mobile

Banking at any ICiCI Bank ATM

Visit your nearest ICiCI Bank Branch to register yourself for Mobile

Banking You will be required to carry along any identity proof to

complete the registration process Following are the identity proofs

accepted for Mobile Banking registration

26

Original letter of introduction from existing bank

Driving License - Book type or laminated amp embossed

Employee Identity Card

PAN Card

Ex-Service Man Card

- Bar CouncilIndian Medical Association CardSenior Citizen Card

PIO Booklet for returning NRls

Photo Identity card issued by Public Sector Undertakings(PSU) to

Retired employees

MAPIN card

- Passport

Voter ID Card

Dial 99 (NUUP)

ICiCI Bank presents National Unified USSD Platform (NUUP) - a

simple and convenient way to access your account from mobile without

internet connection or a smart phone Using NUUP service you can

transfer funds and get access to your mobile banking details such as

account balance and mini statement Simply dial 99 from your mobile

to access your account instantly You will be required to enter an IFS

code please enter ICIC as IFS code

Set your MPIN instantly

Dial 9944 from your registered mobile number

- Enter option 7 (for SET MPIN)

( Enter last 6 digits of your Debit Card number and the expiry date

separated with single space

- Enter new MPIN renter new MPIN separated with a single space

For eg if new MPIN is 1234 you need to enter 1234 1234

You can also Dial 99447 to get SET MPIN directly and then follow

steps 3 and 4

27

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

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Page 8: Cashless TransactionTraining Book-view Details

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SNo Bank Name Android APP Name

1 State Bank of India SBI Pay

2 Andhra Bank Andhra Bank ONE - UPI App

3 ICICI Bank a UPI Collect (or)

4 Canara Bank Canara Bank UPI - Empower

5 United Bank of India United UPI

6 Punjab National Bank PNB UPI

7 South Indian Bank SIB M-Pay

8 Vijaya Bank Vijaya UPI

9 Axis Bank Axis Pay UPI App

10 Union Bank of India Union Bank UPI App

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confim1 that your Mobile Number is

correct and linkCd to your SankIAccount so that we can proceesyour UPI regis tration Do you want to

continue with this Mobile Number

NO YES

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Click on Send Money Tab -gt Enter

virtual 10 of receiver -gt Enter amount

-gt Submit -gtEnter MPIN - gtDone

Click on Receive Money Tab -gt

Enter virtual 10 of sender - gt Enter

amount -gt You can set request - shy~ ~middotYIiTvalidity time - gt A validation message

immediately to Mr C -gt C with MPIN shy

gt Transacts - Receive money -gt

Done

Both pull amp push platform

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KNOW YOUR MMID HOWlO GEl MMID FOR VARIOUS BANKS

1 STATE BANK OF INDIA

All registered Mobile Banking Users will be allotted MMID and which

will be Send through SMS on next day of registration

For others to Generate MMID

Go to ATM gtMobReggtSMS SMS Alert 3D Secured Code IMPSgt10shy

digit Mob No Or Apply at the Branch for online registration

User will Receive MMID through SMS

For Retrievalcancellation of MMID

1 Send SMS MMID SBI to 9223440000 to retrieve your MMID

2 Send SMS MMIDCANCEL to 9223440000 to cancel your MMID

2 CANARA BANK

1 sms CANGENMMID userlD MPIN 5607060

2 OR Generate using application

To get MMID number please register yourself at Canara bank as

follows

Select Mobile RegistrationgtSelect SMS Secure Code IMPSgt enter

your mobile numbergt Confirm

Select Funds Transfergt IMPSgt Generate MMID

3 UNION BANK OF INDIA

1 From Application select - Fund transfer - other bank - IMPS shy

know your MMID

2 Alternatively For Sms Channel sms MMID to 9223173921

4 CORPORATION BANK

1 For getting MMID customer should fill the application form and

submit to the base branch

2 You will receive MMID through SMS from the bank

5 BANK OF BARODA

1 MMID can be generated by using m-PAY application (Fund

Transfer -gt Other Bank-gt IMPS -gt Generate MMID)

2 OR sms MMID to 9223173928

6 AXIS BANK

Sms - MMID to 5676782 9717000002

MMID for HDFC Bank Sms MMID to 5676712

7 CITI BANK

1 To generate MMID sms MMID XXXX to 52484 XXXX denotes

last 4-digits of your Debit card number

2 OR Generate using application

8 ICICI BANK

iMobile Application

bull Go to iMobile on your mobile phoneraquo Select Bank Accountraquo

Select Desired Accountraquo Select Insta FT(IMPS) raquo Select

Generate MMID raquoYour 7-digit MMID will be displayed

USSD

bull Dial 525raquo ICiCI Bank Mobile Banking menu will appear Enter

7 for More Servicesraquo Enter 4 for Generate MMID raquo Enter the

last 4 digits of the account number for wh1ch MMID needs to be

generatedraquo Your 7-digit MMID will be displayed

SMS

bull SMS MMID gtspacelt to 9222208888 to know MMID for the

account

Internet Banking

bull Login to Internet Bankingraquo Click on Generate MMID raquo Select

Account Number for which MMID needs to be generated

22 23

9 lOBI BANK

1 MMID will be couriered

2 Sms ltMMIDgt to 5676777

Generate MMID of PNB Bank SMS MMID to 5607040

10 KOTAK MAHINDRA BANK

Send K MMID B as an SMS to 9971056767 or 5676788 from your

mobile number registered with the bank Here B is the last 4 digits

of your account number The MMID for the account will be sent via

SMS and email alerts Alternatively login to Mobile Banking and

View the MMID (IMPS Menu) by clicking on View MMID option

Customer can also by Call 24-hour KMB Customer Contact Centre

or visiting the nearest Kotak Mahindra Bank branch

To get 7 digit MMID your mobile numbermust be registered or linked

to your bank account and SMS banking If you do not find your bank

in above content then you can also visit NCPI WEBSITE to generate

yourMMID

GUIDE LINES FOR USING NUUP

1 STATE BANK OF INDIA GET YOUR LOGIN amp MPIN

a How to activate Mobile Banking Services How to setup your

MPIN

Send a SMS ltMBSREGgtto 9223440000 User ID and default MPIN

will be sent as response to the above SMS

(IF SMART PHONE) DOWNLOAD THE APPLICATION State Bank

Freedom from Google Play Store (Android) Apple Store(iPhone)

Windows Store (Windows Phones) Nokia Store (Java Phones)

For other phones - download the app from (( wwwsbicoin shy

gtServices -gt Mobile Banking Service

Login to the application You will be forced to change the default

MPIN Enterthe default MPIN in the ((old MPIN and a new MPIN

of your choice (6 digits) in the ((new MPIN and confirmby

entering the new MPIN once again in ((Confirm new MPIN Choose

the option Changelf you are unable to change the MPln for

reasons whatsoever Change the default MPIN through the

Application using the option Settings gt Change MPIN

You will get an SMS Your MPIN is changed and validation of

handset is successful is received

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Brcnch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration

gt enter your mobile number and confirm

Log into OnlineSBl select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Selectthe account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

IF NOT SMART PHON E

Changing the MPIN if the service is used over USSD

Press 99 -gt Reply with SBI -gt

You will receive a response Welcome to State Bank Mobile

Banking Enter User ID - Enter your User I D If the user I D is entered

correctly you get the following response

Kindly Reply with your option Number

1 Enquiry

2 Fund Transfer

3 Mobile Top up

4 Change MPIN

5 Forgot MPIN

6 De -Register

To choose Change MPIN enter 4 and SEND

25 24

The following screen Will appear

I Accept the terms and conditions of State Bank Mobile Banking

Services as displayed on website wwwsbicoin

Press Answer and enter 1 to accept Terms and Conditions and for

changing your MPin If you enter 2 the session will close

Please enter Old MPIN - enter the old MPIN

(Default MPIN received over SMS for first time user) and SEND

Enter NewMPIN -enter a MPIN of your choice (6 characters

digits) and SENDConfirm new MPIN and SEND

You will get a response - ((Your MPIN is changed After you have

changed the MPIN successfully you will get another message

Validation from handset successful Please complete registration

at the ATM BranchOnlineSBI

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Branch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration gt enter your mobile number and confirm

Log into OniineSBI select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Select the account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

2 ICICI BANK

If you want to use your Registered Mobile phone to set your MPIN

please follow the following steps

You can follow any of the below mentioned options to register

yourself for the Mobile BankingServiceRegister yourself for Mobile

Banking at any ICiCI Bank ATM

Visit your nearest ICiCI Bank Branch to register yourself for Mobile

Banking You will be required to carry along any identity proof to

complete the registration process Following are the identity proofs

accepted for Mobile Banking registration

26

Original letter of introduction from existing bank

Driving License - Book type or laminated amp embossed

Employee Identity Card

PAN Card

Ex-Service Man Card

- Bar CouncilIndian Medical Association CardSenior Citizen Card

PIO Booklet for returning NRls

Photo Identity card issued by Public Sector Undertakings(PSU) to

Retired employees

MAPIN card

- Passport

Voter ID Card

Dial 99 (NUUP)

ICiCI Bank presents National Unified USSD Platform (NUUP) - a

simple and convenient way to access your account from mobile without

internet connection or a smart phone Using NUUP service you can

transfer funds and get access to your mobile banking details such as

account balance and mini statement Simply dial 99 from your mobile

to access your account instantly You will be required to enter an IFS

code please enter ICIC as IFS code

Set your MPIN instantly

Dial 9944 from your registered mobile number

- Enter option 7 (for SET MPIN)

( Enter last 6 digits of your Debit Card number and the expiry date

separated with single space

- Enter new MPIN renter new MPIN separated with a single space

For eg if new MPIN is 1234 you need to enter 1234 1234

You can also Dial 99447 to get SET MPIN directly and then follow

steps 3 and 4

27

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

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Page 9: Cashless TransactionTraining Book-view Details

5 UPI APP (6) ~oaO~Q i5~

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SNo Bank Name Android APP Name

1 State Bank of India SBI Pay

2 Andhra Bank Andhra Bank ONE - UPI App

3 ICICI Bank a UPI Collect (or)

4 Canara Bank Canara Bank UPI - Empower

5 United Bank of India United UPI

6 Punjab National Bank PNB UPI

7 South Indian Bank SIB M-Pay

8 Vijaya Bank Vijaya UPI

9 Axis Bank Axis Pay UPI App

10 Union Bank of India Union Bank UPI App

UPI~(6~~o

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c~e3 )aDej~ UPI cfuo~ c6~jlt6Jo5- Bank X amp ~e3 tl6clOJ06J Bank Y~

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We have cltJptured your Mobile

Number as 919866874436 Please

confim1 that your Mobile Number is

correct and linkCd to your SankIAccount so that we can proceesyour UPI regis tration Do you want to

continue with this Mobile Number

NO YES

CJ~O~~ ~4l~ lt6J~z5esect6~6 cfuo~ esectcfuoB ~5d5D g)~cfultgtXCJ06J~ ~6S0J0~ ~~O) )05oi5)eJamp ampJSe3 esect~O ~~~oeJJo5

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SET UP - MPIN (PASSWORD)

$81 P~tV

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Click on Send Money Tab -gt Enter

virtual 10 of receiver -gt Enter amount

-gt Submit -gtEnter MPIN - gtDone

Click on Receive Money Tab -gt

Enter virtual 10 of sender - gt Enter

amount -gt You can set request - shy~ ~middotYIiTvalidity time - gt A validation message

immediately to Mr C -gt C with MPIN shy

gt Transacts - Receive money -gt

Done

Both pull amp push platform

8atM5~~~m

tb SOo(ill ~~e eu~sSc6~J

tb 2JO~O~ 2JO~ai5J eu~sSc6~J

( asect APPoo6 ~6 2JO~O~ SOo(ill g)c66meu 6illo6 t36)~~

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bull WOe ciJo~eu QR sSe oc~oo ~W eWa~eu ~6~~o~~6dg)

Online ecommerce - UPI - e commerce - unique payment link

- UPI App - Mpin ECOMMERCE ~a)~~ ~W UPI oc~oo

~~o~eu t3cllic6~J

~~~~amp Qo Qeeurosect ~e~sect~i5 13[)f)6 illlEen oc~oo ~6JiI ~~o~eu

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20 21

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KNOW YOUR MMID HOWlO GEl MMID FOR VARIOUS BANKS

1 STATE BANK OF INDIA

All registered Mobile Banking Users will be allotted MMID and which

will be Send through SMS on next day of registration

For others to Generate MMID

Go to ATM gtMobReggtSMS SMS Alert 3D Secured Code IMPSgt10shy

digit Mob No Or Apply at the Branch for online registration

User will Receive MMID through SMS

For Retrievalcancellation of MMID

1 Send SMS MMID SBI to 9223440000 to retrieve your MMID

2 Send SMS MMIDCANCEL to 9223440000 to cancel your MMID

2 CANARA BANK

1 sms CANGENMMID userlD MPIN 5607060

2 OR Generate using application

To get MMID number please register yourself at Canara bank as

follows

Select Mobile RegistrationgtSelect SMS Secure Code IMPSgt enter

your mobile numbergt Confirm

Select Funds Transfergt IMPSgt Generate MMID

3 UNION BANK OF INDIA

1 From Application select - Fund transfer - other bank - IMPS shy

know your MMID

2 Alternatively For Sms Channel sms MMID to 9223173921

4 CORPORATION BANK

1 For getting MMID customer should fill the application form and

submit to the base branch

2 You will receive MMID through SMS from the bank

5 BANK OF BARODA

1 MMID can be generated by using m-PAY application (Fund

Transfer -gt Other Bank-gt IMPS -gt Generate MMID)

2 OR sms MMID to 9223173928

6 AXIS BANK

Sms - MMID to 5676782 9717000002

MMID for HDFC Bank Sms MMID to 5676712

7 CITI BANK

1 To generate MMID sms MMID XXXX to 52484 XXXX denotes

last 4-digits of your Debit card number

2 OR Generate using application

8 ICICI BANK

iMobile Application

bull Go to iMobile on your mobile phoneraquo Select Bank Accountraquo

Select Desired Accountraquo Select Insta FT(IMPS) raquo Select

Generate MMID raquoYour 7-digit MMID will be displayed

USSD

bull Dial 525raquo ICiCI Bank Mobile Banking menu will appear Enter

7 for More Servicesraquo Enter 4 for Generate MMID raquo Enter the

last 4 digits of the account number for wh1ch MMID needs to be

generatedraquo Your 7-digit MMID will be displayed

SMS

bull SMS MMID gtspacelt to 9222208888 to know MMID for the

account

Internet Banking

bull Login to Internet Bankingraquo Click on Generate MMID raquo Select

Account Number for which MMID needs to be generated

22 23

9 lOBI BANK

1 MMID will be couriered

2 Sms ltMMIDgt to 5676777

Generate MMID of PNB Bank SMS MMID to 5607040

10 KOTAK MAHINDRA BANK

Send K MMID B as an SMS to 9971056767 or 5676788 from your

mobile number registered with the bank Here B is the last 4 digits

of your account number The MMID for the account will be sent via

SMS and email alerts Alternatively login to Mobile Banking and

View the MMID (IMPS Menu) by clicking on View MMID option

Customer can also by Call 24-hour KMB Customer Contact Centre

or visiting the nearest Kotak Mahindra Bank branch

To get 7 digit MMID your mobile numbermust be registered or linked

to your bank account and SMS banking If you do not find your bank

in above content then you can also visit NCPI WEBSITE to generate

yourMMID

GUIDE LINES FOR USING NUUP

1 STATE BANK OF INDIA GET YOUR LOGIN amp MPIN

a How to activate Mobile Banking Services How to setup your

MPIN

Send a SMS ltMBSREGgtto 9223440000 User ID and default MPIN

will be sent as response to the above SMS

(IF SMART PHONE) DOWNLOAD THE APPLICATION State Bank

Freedom from Google Play Store (Android) Apple Store(iPhone)

Windows Store (Windows Phones) Nokia Store (Java Phones)

For other phones - download the app from (( wwwsbicoin shy

gtServices -gt Mobile Banking Service

Login to the application You will be forced to change the default

MPIN Enterthe default MPIN in the ((old MPIN and a new MPIN

of your choice (6 digits) in the ((new MPIN and confirmby

entering the new MPIN once again in ((Confirm new MPIN Choose

the option Changelf you are unable to change the MPln for

reasons whatsoever Change the default MPIN through the

Application using the option Settings gt Change MPIN

You will get an SMS Your MPIN is changed and validation of

handset is successful is received

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Brcnch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration

gt enter your mobile number and confirm

Log into OnlineSBl select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Selectthe account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

IF NOT SMART PHON E

Changing the MPIN if the service is used over USSD

Press 99 -gt Reply with SBI -gt

You will receive a response Welcome to State Bank Mobile

Banking Enter User ID - Enter your User I D If the user I D is entered

correctly you get the following response

Kindly Reply with your option Number

1 Enquiry

2 Fund Transfer

3 Mobile Top up

4 Change MPIN

5 Forgot MPIN

6 De -Register

To choose Change MPIN enter 4 and SEND

25 24

The following screen Will appear

I Accept the terms and conditions of State Bank Mobile Banking

Services as displayed on website wwwsbicoin

Press Answer and enter 1 to accept Terms and Conditions and for

changing your MPin If you enter 2 the session will close

Please enter Old MPIN - enter the old MPIN

(Default MPIN received over SMS for first time user) and SEND

Enter NewMPIN -enter a MPIN of your choice (6 characters

digits) and SENDConfirm new MPIN and SEND

You will get a response - ((Your MPIN is changed After you have

changed the MPIN successfully you will get another message

Validation from handset successful Please complete registration

at the ATM BranchOnlineSBI

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Branch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration gt enter your mobile number and confirm

Log into OniineSBI select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Select the account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

2 ICICI BANK

If you want to use your Registered Mobile phone to set your MPIN

please follow the following steps

You can follow any of the below mentioned options to register

yourself for the Mobile BankingServiceRegister yourself for Mobile

Banking at any ICiCI Bank ATM

Visit your nearest ICiCI Bank Branch to register yourself for Mobile

Banking You will be required to carry along any identity proof to

complete the registration process Following are the identity proofs

accepted for Mobile Banking registration

26

Original letter of introduction from existing bank

Driving License - Book type or laminated amp embossed

Employee Identity Card

PAN Card

Ex-Service Man Card

- Bar CouncilIndian Medical Association CardSenior Citizen Card

PIO Booklet for returning NRls

Photo Identity card issued by Public Sector Undertakings(PSU) to

Retired employees

MAPIN card

- Passport

Voter ID Card

Dial 99 (NUUP)

ICiCI Bank presents National Unified USSD Platform (NUUP) - a

simple and convenient way to access your account from mobile without

internet connection or a smart phone Using NUUP service you can

transfer funds and get access to your mobile banking details such as

account balance and mini statement Simply dial 99 from your mobile

to access your account instantly You will be required to enter an IFS

code please enter ICIC as IFS code

Set your MPIN instantly

Dial 9944 from your registered mobile number

- Enter option 7 (for SET MPIN)

( Enter last 6 digits of your Debit Card number and the expiry date

separated with single space

- Enter new MPIN renter new MPIN separated with a single space

For eg if new MPIN is 1234 you need to enter 1234 1234

You can also Dial 99447 to get SET MPIN directly and then follow

steps 3 and 4

27

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

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bull

Page 10: Cashless TransactionTraining Book-view Details

IS

LOGIN - SCREEN SHOTS

tb c66JjSc6e) llamp~ lScfue) t3~sSOC

~ ~

R~J ffiIIl~

r~

- I 1 bull J II

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~ I I r 0 I bull J t bull

f S61 Pay tea

rlto~_ bull__ __M_~ I pi pound

B

SET UP - MPIN (PASSWORD)

$81 P~tV

7 ~~ o)VB 2)~fgt iSCS1lalgt

Click on Send Money Tab -gt Enter

virtual 10 of receiver -gt Enter amount

-gt Submit -gtEnter MPIN - gtDone

Click on Receive Money Tab -gt

Enter virtual 10 of sender - gt Enter

amount -gt You can set request - shy~ ~middotYIiTvalidity time - gt A validation message

immediately to Mr C -gt C with MPIN shy

gt Transacts - Receive money -gt

Done

Both pull amp push platform

8atM5~~~m

tb SOo(ill ~~e eu~sSc6~J

tb 2JO~O~ 2JO~ai5J eu~sSc6~J

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bull WOe ciJo~eu QR sSe oc~oo ~W eWa~eu ~6~~o~~6dg)

Online ecommerce - UPI - e commerce - unique payment link

- UPI App - Mpin ECOMMERCE ~a)~~ ~W UPI oc~oo

~~o~eu t3cllic6~J

~~~~amp Qo Qeeurosect ~e~sect~i5 13[)f)6 illlEen oc~oo ~6JiI ~~o~eu

a36J~c6~J6)

20 21

siJ~~ middotrro~~

KNOW YOUR MMID HOWlO GEl MMID FOR VARIOUS BANKS

1 STATE BANK OF INDIA

All registered Mobile Banking Users will be allotted MMID and which

will be Send through SMS on next day of registration

For others to Generate MMID

Go to ATM gtMobReggtSMS SMS Alert 3D Secured Code IMPSgt10shy

digit Mob No Or Apply at the Branch for online registration

User will Receive MMID through SMS

For Retrievalcancellation of MMID

1 Send SMS MMID SBI to 9223440000 to retrieve your MMID

2 Send SMS MMIDCANCEL to 9223440000 to cancel your MMID

2 CANARA BANK

1 sms CANGENMMID userlD MPIN 5607060

2 OR Generate using application

To get MMID number please register yourself at Canara bank as

follows

Select Mobile RegistrationgtSelect SMS Secure Code IMPSgt enter

your mobile numbergt Confirm

Select Funds Transfergt IMPSgt Generate MMID

3 UNION BANK OF INDIA

1 From Application select - Fund transfer - other bank - IMPS shy

know your MMID

2 Alternatively For Sms Channel sms MMID to 9223173921

4 CORPORATION BANK

1 For getting MMID customer should fill the application form and

submit to the base branch

2 You will receive MMID through SMS from the bank

5 BANK OF BARODA

1 MMID can be generated by using m-PAY application (Fund

Transfer -gt Other Bank-gt IMPS -gt Generate MMID)

2 OR sms MMID to 9223173928

6 AXIS BANK

Sms - MMID to 5676782 9717000002

MMID for HDFC Bank Sms MMID to 5676712

7 CITI BANK

1 To generate MMID sms MMID XXXX to 52484 XXXX denotes

last 4-digits of your Debit card number

2 OR Generate using application

8 ICICI BANK

iMobile Application

bull Go to iMobile on your mobile phoneraquo Select Bank Accountraquo

Select Desired Accountraquo Select Insta FT(IMPS) raquo Select

Generate MMID raquoYour 7-digit MMID will be displayed

USSD

bull Dial 525raquo ICiCI Bank Mobile Banking menu will appear Enter

7 for More Servicesraquo Enter 4 for Generate MMID raquo Enter the

last 4 digits of the account number for wh1ch MMID needs to be

generatedraquo Your 7-digit MMID will be displayed

SMS

bull SMS MMID gtspacelt to 9222208888 to know MMID for the

account

Internet Banking

bull Login to Internet Bankingraquo Click on Generate MMID raquo Select

Account Number for which MMID needs to be generated

22 23

9 lOBI BANK

1 MMID will be couriered

2 Sms ltMMIDgt to 5676777

Generate MMID of PNB Bank SMS MMID to 5607040

10 KOTAK MAHINDRA BANK

Send K MMID B as an SMS to 9971056767 or 5676788 from your

mobile number registered with the bank Here B is the last 4 digits

of your account number The MMID for the account will be sent via

SMS and email alerts Alternatively login to Mobile Banking and

View the MMID (IMPS Menu) by clicking on View MMID option

Customer can also by Call 24-hour KMB Customer Contact Centre

or visiting the nearest Kotak Mahindra Bank branch

To get 7 digit MMID your mobile numbermust be registered or linked

to your bank account and SMS banking If you do not find your bank

in above content then you can also visit NCPI WEBSITE to generate

yourMMID

GUIDE LINES FOR USING NUUP

1 STATE BANK OF INDIA GET YOUR LOGIN amp MPIN

a How to activate Mobile Banking Services How to setup your

MPIN

Send a SMS ltMBSREGgtto 9223440000 User ID and default MPIN

will be sent as response to the above SMS

(IF SMART PHONE) DOWNLOAD THE APPLICATION State Bank

Freedom from Google Play Store (Android) Apple Store(iPhone)

Windows Store (Windows Phones) Nokia Store (Java Phones)

For other phones - download the app from (( wwwsbicoin shy

gtServices -gt Mobile Banking Service

Login to the application You will be forced to change the default

MPIN Enterthe default MPIN in the ((old MPIN and a new MPIN

of your choice (6 digits) in the ((new MPIN and confirmby

entering the new MPIN once again in ((Confirm new MPIN Choose

the option Changelf you are unable to change the MPln for

reasons whatsoever Change the default MPIN through the

Application using the option Settings gt Change MPIN

You will get an SMS Your MPIN is changed and validation of

handset is successful is received

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Brcnch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration

gt enter your mobile number and confirm

Log into OnlineSBl select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Selectthe account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

IF NOT SMART PHON E

Changing the MPIN if the service is used over USSD

Press 99 -gt Reply with SBI -gt

You will receive a response Welcome to State Bank Mobile

Banking Enter User ID - Enter your User I D If the user I D is entered

correctly you get the following response

Kindly Reply with your option Number

1 Enquiry

2 Fund Transfer

3 Mobile Top up

4 Change MPIN

5 Forgot MPIN

6 De -Register

To choose Change MPIN enter 4 and SEND

25 24

The following screen Will appear

I Accept the terms and conditions of State Bank Mobile Banking

Services as displayed on website wwwsbicoin

Press Answer and enter 1 to accept Terms and Conditions and for

changing your MPin If you enter 2 the session will close

Please enter Old MPIN - enter the old MPIN

(Default MPIN received over SMS for first time user) and SEND

Enter NewMPIN -enter a MPIN of your choice (6 characters

digits) and SENDConfirm new MPIN and SEND

You will get a response - ((Your MPIN is changed After you have

changed the MPIN successfully you will get another message

Validation from handset successful Please complete registration

at the ATM BranchOnlineSBI

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Branch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration gt enter your mobile number and confirm

Log into OniineSBI select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Select the account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

2 ICICI BANK

If you want to use your Registered Mobile phone to set your MPIN

please follow the following steps

You can follow any of the below mentioned options to register

yourself for the Mobile BankingServiceRegister yourself for Mobile

Banking at any ICiCI Bank ATM

Visit your nearest ICiCI Bank Branch to register yourself for Mobile

Banking You will be required to carry along any identity proof to

complete the registration process Following are the identity proofs

accepted for Mobile Banking registration

26

Original letter of introduction from existing bank

Driving License - Book type or laminated amp embossed

Employee Identity Card

PAN Card

Ex-Service Man Card

- Bar CouncilIndian Medical Association CardSenior Citizen Card

PIO Booklet for returning NRls

Photo Identity card issued by Public Sector Undertakings(PSU) to

Retired employees

MAPIN card

- Passport

Voter ID Card

Dial 99 (NUUP)

ICiCI Bank presents National Unified USSD Platform (NUUP) - a

simple and convenient way to access your account from mobile without

internet connection or a smart phone Using NUUP service you can

transfer funds and get access to your mobile banking details such as

account balance and mini statement Simply dial 99 from your mobile

to access your account instantly You will be required to enter an IFS

code please enter ICIC as IFS code

Set your MPIN instantly

Dial 9944 from your registered mobile number

- Enter option 7 (for SET MPIN)

( Enter last 6 digits of your Debit Card number and the expiry date

separated with single space

- Enter new MPIN renter new MPIN separated with a single space

For eg if new MPIN is 1234 you need to enter 1234 1234

You can also Dial 99447 to get SET MPIN directly and then follow

steps 3 and 4

27

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

i6rStSl tS~ ~cOOaall~~a~o

egtg)~lM) t6~~NalOcJclsectegtQ)ga~C180

bull

Page 11: Cashless TransactionTraining Book-view Details

siJ~~ middotrro~~

KNOW YOUR MMID HOWlO GEl MMID FOR VARIOUS BANKS

1 STATE BANK OF INDIA

All registered Mobile Banking Users will be allotted MMID and which

will be Send through SMS on next day of registration

For others to Generate MMID

Go to ATM gtMobReggtSMS SMS Alert 3D Secured Code IMPSgt10shy

digit Mob No Or Apply at the Branch for online registration

User will Receive MMID through SMS

For Retrievalcancellation of MMID

1 Send SMS MMID SBI to 9223440000 to retrieve your MMID

2 Send SMS MMIDCANCEL to 9223440000 to cancel your MMID

2 CANARA BANK

1 sms CANGENMMID userlD MPIN 5607060

2 OR Generate using application

To get MMID number please register yourself at Canara bank as

follows

Select Mobile RegistrationgtSelect SMS Secure Code IMPSgt enter

your mobile numbergt Confirm

Select Funds Transfergt IMPSgt Generate MMID

3 UNION BANK OF INDIA

1 From Application select - Fund transfer - other bank - IMPS shy

know your MMID

2 Alternatively For Sms Channel sms MMID to 9223173921

4 CORPORATION BANK

1 For getting MMID customer should fill the application form and

submit to the base branch

2 You will receive MMID through SMS from the bank

5 BANK OF BARODA

1 MMID can be generated by using m-PAY application (Fund

Transfer -gt Other Bank-gt IMPS -gt Generate MMID)

2 OR sms MMID to 9223173928

6 AXIS BANK

Sms - MMID to 5676782 9717000002

MMID for HDFC Bank Sms MMID to 5676712

7 CITI BANK

1 To generate MMID sms MMID XXXX to 52484 XXXX denotes

last 4-digits of your Debit card number

2 OR Generate using application

8 ICICI BANK

iMobile Application

bull Go to iMobile on your mobile phoneraquo Select Bank Accountraquo

Select Desired Accountraquo Select Insta FT(IMPS) raquo Select

Generate MMID raquoYour 7-digit MMID will be displayed

USSD

bull Dial 525raquo ICiCI Bank Mobile Banking menu will appear Enter

7 for More Servicesraquo Enter 4 for Generate MMID raquo Enter the

last 4 digits of the account number for wh1ch MMID needs to be

generatedraquo Your 7-digit MMID will be displayed

SMS

bull SMS MMID gtspacelt to 9222208888 to know MMID for the

account

Internet Banking

bull Login to Internet Bankingraquo Click on Generate MMID raquo Select

Account Number for which MMID needs to be generated

22 23

9 lOBI BANK

1 MMID will be couriered

2 Sms ltMMIDgt to 5676777

Generate MMID of PNB Bank SMS MMID to 5607040

10 KOTAK MAHINDRA BANK

Send K MMID B as an SMS to 9971056767 or 5676788 from your

mobile number registered with the bank Here B is the last 4 digits

of your account number The MMID for the account will be sent via

SMS and email alerts Alternatively login to Mobile Banking and

View the MMID (IMPS Menu) by clicking on View MMID option

Customer can also by Call 24-hour KMB Customer Contact Centre

or visiting the nearest Kotak Mahindra Bank branch

To get 7 digit MMID your mobile numbermust be registered or linked

to your bank account and SMS banking If you do not find your bank

in above content then you can also visit NCPI WEBSITE to generate

yourMMID

GUIDE LINES FOR USING NUUP

1 STATE BANK OF INDIA GET YOUR LOGIN amp MPIN

a How to activate Mobile Banking Services How to setup your

MPIN

Send a SMS ltMBSREGgtto 9223440000 User ID and default MPIN

will be sent as response to the above SMS

(IF SMART PHONE) DOWNLOAD THE APPLICATION State Bank

Freedom from Google Play Store (Android) Apple Store(iPhone)

Windows Store (Windows Phones) Nokia Store (Java Phones)

For other phones - download the app from (( wwwsbicoin shy

gtServices -gt Mobile Banking Service

Login to the application You will be forced to change the default

MPIN Enterthe default MPIN in the ((old MPIN and a new MPIN

of your choice (6 digits) in the ((new MPIN and confirmby

entering the new MPIN once again in ((Confirm new MPIN Choose

the option Changelf you are unable to change the MPln for

reasons whatsoever Change the default MPIN through the

Application using the option Settings gt Change MPIN

You will get an SMS Your MPIN is changed and validation of

handset is successful is received

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Brcnch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration

gt enter your mobile number and confirm

Log into OnlineSBl select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Selectthe account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

IF NOT SMART PHON E

Changing the MPIN if the service is used over USSD

Press 99 -gt Reply with SBI -gt

You will receive a response Welcome to State Bank Mobile

Banking Enter User ID - Enter your User I D If the user I D is entered

correctly you get the following response

Kindly Reply with your option Number

1 Enquiry

2 Fund Transfer

3 Mobile Top up

4 Change MPIN

5 Forgot MPIN

6 De -Register

To choose Change MPIN enter 4 and SEND

25 24

The following screen Will appear

I Accept the terms and conditions of State Bank Mobile Banking

Services as displayed on website wwwsbicoin

Press Answer and enter 1 to accept Terms and Conditions and for

changing your MPin If you enter 2 the session will close

Please enter Old MPIN - enter the old MPIN

(Default MPIN received over SMS for first time user) and SEND

Enter NewMPIN -enter a MPIN of your choice (6 characters

digits) and SENDConfirm new MPIN and SEND

You will get a response - ((Your MPIN is changed After you have

changed the MPIN successfully you will get another message

Validation from handset successful Please complete registration

at the ATM BranchOnlineSBI

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Branch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration gt enter your mobile number and confirm

Log into OniineSBI select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Select the account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

2 ICICI BANK

If you want to use your Registered Mobile phone to set your MPIN

please follow the following steps

You can follow any of the below mentioned options to register

yourself for the Mobile BankingServiceRegister yourself for Mobile

Banking at any ICiCI Bank ATM

Visit your nearest ICiCI Bank Branch to register yourself for Mobile

Banking You will be required to carry along any identity proof to

complete the registration process Following are the identity proofs

accepted for Mobile Banking registration

26

Original letter of introduction from existing bank

Driving License - Book type or laminated amp embossed

Employee Identity Card

PAN Card

Ex-Service Man Card

- Bar CouncilIndian Medical Association CardSenior Citizen Card

PIO Booklet for returning NRls

Photo Identity card issued by Public Sector Undertakings(PSU) to

Retired employees

MAPIN card

- Passport

Voter ID Card

Dial 99 (NUUP)

ICiCI Bank presents National Unified USSD Platform (NUUP) - a

simple and convenient way to access your account from mobile without

internet connection or a smart phone Using NUUP service you can

transfer funds and get access to your mobile banking details such as

account balance and mini statement Simply dial 99 from your mobile

to access your account instantly You will be required to enter an IFS

code please enter ICIC as IFS code

Set your MPIN instantly

Dial 9944 from your registered mobile number

- Enter option 7 (for SET MPIN)

( Enter last 6 digits of your Debit Card number and the expiry date

separated with single space

- Enter new MPIN renter new MPIN separated with a single space

For eg if new MPIN is 1234 you need to enter 1234 1234

You can also Dial 99447 to get SET MPIN directly and then follow

steps 3 and 4

27

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

i6rStSl tS~ ~cOOaall~~a~o

egtg)~lM) t6~~NalOcJclsectegtQ)ga~C180

bull

Page 12: Cashless TransactionTraining Book-view Details

9 lOBI BANK

1 MMID will be couriered

2 Sms ltMMIDgt to 5676777

Generate MMID of PNB Bank SMS MMID to 5607040

10 KOTAK MAHINDRA BANK

Send K MMID B as an SMS to 9971056767 or 5676788 from your

mobile number registered with the bank Here B is the last 4 digits

of your account number The MMID for the account will be sent via

SMS and email alerts Alternatively login to Mobile Banking and

View the MMID (IMPS Menu) by clicking on View MMID option

Customer can also by Call 24-hour KMB Customer Contact Centre

or visiting the nearest Kotak Mahindra Bank branch

To get 7 digit MMID your mobile numbermust be registered or linked

to your bank account and SMS banking If you do not find your bank

in above content then you can also visit NCPI WEBSITE to generate

yourMMID

GUIDE LINES FOR USING NUUP

1 STATE BANK OF INDIA GET YOUR LOGIN amp MPIN

a How to activate Mobile Banking Services How to setup your

MPIN

Send a SMS ltMBSREGgtto 9223440000 User ID and default MPIN

will be sent as response to the above SMS

(IF SMART PHONE) DOWNLOAD THE APPLICATION State Bank

Freedom from Google Play Store (Android) Apple Store(iPhone)

Windows Store (Windows Phones) Nokia Store (Java Phones)

For other phones - download the app from (( wwwsbicoin shy

gtServices -gt Mobile Banking Service

Login to the application You will be forced to change the default

MPIN Enterthe default MPIN in the ((old MPIN and a new MPIN

of your choice (6 digits) in the ((new MPIN and confirmby

entering the new MPIN once again in ((Confirm new MPIN Choose

the option Changelf you are unable to change the MPln for

reasons whatsoever Change the default MPIN through the

Application using the option Settings gt Change MPIN

You will get an SMS Your MPIN is changed and validation of

handset is successful is received

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Brcnch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration

gt enter your mobile number and confirm

Log into OnlineSBl select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Selectthe account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

IF NOT SMART PHON E

Changing the MPIN if the service is used over USSD

Press 99 -gt Reply with SBI -gt

You will receive a response Welcome to State Bank Mobile

Banking Enter User ID - Enter your User I D If the user I D is entered

correctly you get the following response

Kindly Reply with your option Number

1 Enquiry

2 Fund Transfer

3 Mobile Top up

4 Change MPIN

5 Forgot MPIN

6 De -Register

To choose Change MPIN enter 4 and SEND

25 24

The following screen Will appear

I Accept the terms and conditions of State Bank Mobile Banking

Services as displayed on website wwwsbicoin

Press Answer and enter 1 to accept Terms and Conditions and for

changing your MPin If you enter 2 the session will close

Please enter Old MPIN - enter the old MPIN

(Default MPIN received over SMS for first time user) and SEND

Enter NewMPIN -enter a MPIN of your choice (6 characters

digits) and SENDConfirm new MPIN and SEND

You will get a response - ((Your MPIN is changed After you have

changed the MPIN successfully you will get another message

Validation from handset successful Please complete registration

at the ATM BranchOnlineSBI

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Branch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration gt enter your mobile number and confirm

Log into OniineSBI select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Select the account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

2 ICICI BANK

If you want to use your Registered Mobile phone to set your MPIN

please follow the following steps

You can follow any of the below mentioned options to register

yourself for the Mobile BankingServiceRegister yourself for Mobile

Banking at any ICiCI Bank ATM

Visit your nearest ICiCI Bank Branch to register yourself for Mobile

Banking You will be required to carry along any identity proof to

complete the registration process Following are the identity proofs

accepted for Mobile Banking registration

26

Original letter of introduction from existing bank

Driving License - Book type or laminated amp embossed

Employee Identity Card

PAN Card

Ex-Service Man Card

- Bar CouncilIndian Medical Association CardSenior Citizen Card

PIO Booklet for returning NRls

Photo Identity card issued by Public Sector Undertakings(PSU) to

Retired employees

MAPIN card

- Passport

Voter ID Card

Dial 99 (NUUP)

ICiCI Bank presents National Unified USSD Platform (NUUP) - a

simple and convenient way to access your account from mobile without

internet connection or a smart phone Using NUUP service you can

transfer funds and get access to your mobile banking details such as

account balance and mini statement Simply dial 99 from your mobile

to access your account instantly You will be required to enter an IFS

code please enter ICIC as IFS code

Set your MPIN instantly

Dial 9944 from your registered mobile number

- Enter option 7 (for SET MPIN)

( Enter last 6 digits of your Debit Card number and the expiry date

separated with single space

- Enter new MPIN renter new MPIN separated with a single space

For eg if new MPIN is 1234 you need to enter 1234 1234

You can also Dial 99447 to get SET MPIN directly and then follow

steps 3 and 4

27

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

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Page 13: Cashless TransactionTraining Book-view Details

The following screen Will appear

I Accept the terms and conditions of State Bank Mobile Banking

Services as displayed on website wwwsbicoin

Press Answer and enter 1 to accept Terms and Conditions and for

changing your MPin If you enter 2 the session will close

Please enter Old MPIN - enter the old MPIN

(Default MPIN received over SMS for first time user) and SEND

Enter NewMPIN -enter a MPIN of your choice (6 characters

digits) and SENDConfirm new MPIN and SEND

You will get a response - ((Your MPIN is changed After you have

changed the MPIN successfully you will get another message

Validation from handset successful Please complete registration

at the ATM BranchOnlineSBI

(YOU should REGISTER AGAIN)

Register at ATM Internet Banking Branch At the ATM swipe

the Debit Card select Mobile Registrationgt Mobile Banking

gtRegistration gt enter your mobile number and confirm

Log into OniineSBI select eServices - State Bank Freedom from

the list on the left sidegt Registrationgt Enter User ID and mobile

numbergt Select the account (only SB CAl to be enabledgt submit

For adding more accounts visit the Home branch of the primary

account or other accounts

At the Branch Visit the Home Branch of your account

2 ICICI BANK

If you want to use your Registered Mobile phone to set your MPIN

please follow the following steps

You can follow any of the below mentioned options to register

yourself for the Mobile BankingServiceRegister yourself for Mobile

Banking at any ICiCI Bank ATM

Visit your nearest ICiCI Bank Branch to register yourself for Mobile

Banking You will be required to carry along any identity proof to

complete the registration process Following are the identity proofs

accepted for Mobile Banking registration

26

Original letter of introduction from existing bank

Driving License - Book type or laminated amp embossed

Employee Identity Card

PAN Card

Ex-Service Man Card

- Bar CouncilIndian Medical Association CardSenior Citizen Card

PIO Booklet for returning NRls

Photo Identity card issued by Public Sector Undertakings(PSU) to

Retired employees

MAPIN card

- Passport

Voter ID Card

Dial 99 (NUUP)

ICiCI Bank presents National Unified USSD Platform (NUUP) - a

simple and convenient way to access your account from mobile without

internet connection or a smart phone Using NUUP service you can

transfer funds and get access to your mobile banking details such as

account balance and mini statement Simply dial 99 from your mobile

to access your account instantly You will be required to enter an IFS

code please enter ICIC as IFS code

Set your MPIN instantly

Dial 9944 from your registered mobile number

- Enter option 7 (for SET MPIN)

( Enter last 6 digits of your Debit Card number and the expiry date

separated with single space

- Enter new MPIN renter new MPIN separated with a single space

For eg if new MPIN is 1234 you need to enter 1234 1234

You can also Dial 99447 to get SET MPIN directly and then follow

steps 3 and 4

27

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

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egtg)~lM) t6~~NalOcJclsectegtQ)ga~C180

bull

Page 14: Cashless TransactionTraining Book-view Details

3 ANDHRA BANK

Basic requirements for AB-Mobile Banking service are

Customer should have an Andhra Bank ATMDebit Card

Mobile handset should be Java enabled

Mobile handset should be GPRS (General Packet Radio Service)

enabled by the Service Provider

Registration through Andhra Bank ATMs

1 Customer has to visit Andhra Bank ATM and register for Mobile

Banking Services The stepwise procedure to be followed at ATM is

provided in Annexure-1

2 After successful registration Customer receives a receipt which

contains mPIN (transaction password) and Application Password

(login password)

3 Customer has to download the Mobile Banking Application through

URL given in the SMS to the Mobile and save the same in the mobile

The customer has to download the application by clicking the URL

link in the SMS message httpmobilefssnetcoinMPAYPORTAL

MobileDownload and downloads the Mobile Banking application to

hisher Mobile

4 For accessing the mPAY application in the Mobile the customer has

to select Mobile Application mPAY available in Application folder or

Games folder

5 Now the system will prompt the customer for changing Application

Password

6 On successful changing of Application Password the Mobile Banking

Menu will be displayed If any of the Menu option is selected system

will prompt for changing the MPIN

7 Customer has to change the MPIN and proceed with any of the menu

options available in the Application

28

FacilitiesOptions available under (Andhra Bank Mobile Banking)

1) Balance Enquiry

2) Mini Statement (Latest 7 transactions)

3) Funds Transfer (Rs 10000- per dayis allowed through Mobile

Banking)

i Mobile to Mobile (Beneficiary should be our Mobile Banking

Customer)

ii Mobile to Account (Any account of Andhra Bank)

4) My Services

1 Mobile Recharge

2 Trust Donations

3 Other Services

a Cheque Status

b Stop Cheque

5) My Setup (Application options can be configured as per customer

requirement)

6) mPIN Change

7) Feedback Complaints

8) Inbox

9) About AB-mPAY

For Funds transfer Customer must register the Beneficiary as a oneshy

time registration After registering the beneficiary funds can be

transferring by selecting the beneficiary Far every fund transfer

transaction system will generate a message and send to the Customers

mobile

At present the above facilities are available for Mobile Banking

Customers On arriving agreements with service providers the following

facilities will be enabled

-t Utility Bill Payment -t Movie Ticketing

Air Ticketing 0) Corporate Funds Transfer

+t Credit Card Bill Payment +t Fee Payment

29

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

i6rStSl tS~ ~cOOaall~~a~o

egtg)~lM) t6~~NalOcJclsectegtQ)ga~C180

bull

Page 15: Cashless TransactionTraining Book-view Details

Steps for using mPAY Application

Invoke the mPAY application available in ApplicationsGames

folder Enter the application PIN to get the menu which will have the

following options

1 Balance Enquiry

Customers can view the balance in the account which has been

registered for mPAY

2 Mini Statement

Last 7 transactions (both credit and debit legs) happened in the

registered account can be viewed by the customer

3 Funds Transfer (Within our Bank)

(i) Mobile to Mobile (Funds Transfer to mobile number already

registered for mPAY of our Bank)

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary mobile number (already registered

for mPAY application) and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary enter amount and confirm Customer receives

message on successful transaction and Beneficiary also gets a

message i nsta ntly

(ii) Mobile to Account

Registration Select beneficiary Registration (One Time) Enter

MPIN Enter the beneficiary account number and confirm

Payment Select Payment option Enter the MPIN Select

beneficiary (customer of our Bank) enter the amount and

confirm Customer receives message on successful transaction

and the amount will be credited to the beneficiary account

4) My Services I Ii- (i) Mobile Recharge

Customers can do mobile recharge for any prepaidpostpaid

mobil e number for the amounts between Rs 10- and

Rs 1000shy

(ii) Temple Donation

At present customers can donate funds to Tirumala Tirupathi

Devasthanam (TID) and ShridiSaiBabaSamsthan

(iii) Other Services

Stop Cheque Enter mPin and cheque number Get successful

message if cheque is not already paid

Cheque Status Enter mPin and cheque number Get the

successful message on status of the cheque

S) My Setup

(i) Enable or Disable Transactions

Enable or disable the transactions in your application

(ii) mPAY service Number

Service Number provided Please do not change it

(iii) GPRS URL

Servi ce UHL Please do not change it

(iv) Save Message in App Memory

Select YES in order to save the message received in the inbox

(v) Communication Mode

Can be set as per customer requirement - GPRS SMS

6 Change mPIN

If you want to change your mPin select this option Then enter your

old mPin after thltlt enter your new mPin then re-enter your new

mPin Click Yes for Allow application ABmobile to send text

message

7 Inbo)(

Inbox inclunrs lltlsl f ive responses received

3130

i6rStSl tS~ ~cOOaall~~a~o

egtg)~lM) t6~~NalOcJclsectegtQ)ga~C180

bull

Page 16: Cashless TransactionTraining Book-view Details

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