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Page 1: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Cloud-‐based caseload managementfor dispute resolution programs & practices

CaseloadManager.com

Page 2: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

CaseloadManager.com

Page 3: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Page 4: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Qualities

Ø Reliable – 24/7, back-‐ups & updatesØ Scalable -‐ no limits on fields, cases, peopleØ Customizable – edit, add, delete all fieldsØ Confidential – right people see the right infoØ Secure – AWS, ID/PW, https encryption

Page 5: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Endorsed by the National Association for Community Mediation

Page 6: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

CaseloadManager.com

Page 7: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Secure Login Page

Page 8: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

CaseloadManager.com

Page 9: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Caseload Manager Integrated Interface

Page 10: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Caseload Manager Centers

Ø CasesØ ActivitiesØ CalendarØ EmailØ Reports

Page 11: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Caseload Manager Support Center

Page 12: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Ø Case DataØ Contacts -‐ StaffØ NotesØ Downloaded FilesØ Calendar EntriesØ Activities

Case Record Sections

Page 13: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Sample Case Record

Page 14: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Calendar & Email Reminders

Page 15: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Email Center: Templates, Insertions & Log

Page 16: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

CaseloadManager.com

Page 17: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Real Time Reporting

Page 18: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

Meta Data Reporting

Page 19: CaseloadManager - · PDF fileKing County Dispute Resolution Center ... Howard Community College Columbia, MD

CaseloadManager.com

Cloud-‐based caseload managementfor dispute resolution programs & practices

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