Case Study : Training in action at infosys

Prepared By

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Manu Melwin JoyAssistant Professor

Ilahia School of Management Studies

Kerala, India.Phone – 9744551114

Mail – manu_melwinjoy@yahoo.com

Case study - Infosys

• Infosys is one of India’s leading

information technology

services companies.

• The top management of

Infosys has always placed a

strong emphasis on training

and development.

Case study - Infosys• The education and research center

housed in the company’s headquarters

in Bangaluru can train 1000 software

engineers simultaneously.

• It comprises fully equipped classrooms,

labs with video – conferencing units,

individual faculty rooms and a 30,000

square foot library with a capacity of

10,000 books.

Case study - Infosys• The education and research

department of Infosys offers courses in business, e – commerce, data base management and many more.

• Full time faculty teaches 75 % of these courses, professionals teach 10 % and outside vendors offer the rest of the courses.

• The full time faculty comprises 40 individuals from academics and industry.

Case study - Infosys• All fresh technology recruits of the

company receives 14.5 weeks of training.

• This includes three days of orientation (eg: corporate culture, customers), five weeks of foundation courses (eg: programming, system development, interpersonal skills), seven weeks of technology courses(eg: C++, UNIX, HTML), and two weeks of group projects.

Case study - Infosys• Training is also provided as a part

of continuing education.• Beyond entry level training, people

may nominate themselves for the scheduled courses.

• Close to 100 courses are offered each quarter, with varying duration of one day to six days.

• Most courses are presented in classrooms, some in laboratories.

• In addition, courses may be offered on request.

Case study - Infosys• Company assesses the training needs

through various mechanisms. • Segment wise technology

requirements are determined by the management and communicated to the education and research department.

• For example, the E&R department may be informed of the requirement for 500 people with knowledge in internet technology in the near future.

• Specific skills needs such as interfacing with microsoft or Java may be determined through a deeper analysis.

Case study - Infosys• Regular planning meetings are also held

to assess training needs. In these

meetings, the expected projects for the

coming years are forecasted.

• These projections determine skill

requirements ( Eg: 300 to 400 project

managers for 500 projects).

• Based on current skill availability and

skill demand, training need is

determined.

Case study - Infosys

• Infosys also offers training and development support to academic institutions by providing exposure to industry, in the forms of sabbaticals at Infosys, training programs and sharing courseware.