case study: thomson reuters
DESCRIPTION
Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. It combines industry expertise and innovative technology to deliver critical information to leading decision makers. A large, global company, Thomson Reuters operates in more than 100 countries and has annual revenue exceeding 12 billion dollars. The company’s operations include four large business units: Financial & Risk, Legal, Tax & Accounting and IP & Science. This session will review its strategic project to centralize its many separate customer identity systems, with a goal of improving our customers’ experience, simplifying our technology footprint, and increasing our understanding of our customers.TRANSCRIPT
Identity Access ManagementThomson Reuters
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A LOOK AT OUR BUSINESSES
Tax & Accounting
Financial & Risk
Thomson Reuters Tax & Accounting is the leading global provider of integrated tax compliance and accounting information, software and services for professionals in accounting firms, corporations, law firms and government.
Intellectual Property & Science
Legal
Thomson Reuters Intellectual Property & Science is the leading provider of comprehensive intellectual property (IP) and scientific information, decision support tools, and services that enable governments, academia, publishers, corporations and law firms to discover, develop and deliver innovations.
Thomson Reuters Legal is the leading provider of critical information, decision support tools, software and services to legal, investigation, business and government professionals around the world. We offer a broad range of online services that utilize our databases of legal, regulatory, news and business information.
Thomson Reuters Financial & Risk is the leading provider of regulatory and operational risk management solutions. These solutions deliver critical news, information and analytics, enable transactions, and bring together communities that allow trading, investing, financial and corporate professionals to connect.
Reuters NewsPowered by more than 2,800 journalists reporting in 20 languages from bureaus around the world, Reuters is the
world’s largest international news organization
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FINANCIAL AND BUSINESS MODEL OVERVIEW
Europe, Middle East & Africa29%
Asia11%
Americas60%
Revenue by Region
• Listed on the NYSE and TSX – symbol TRI
• 2013 Revenue – $12.5 billion • Proprietary databases and
deeply embedded workflow tools and analytics
• 87% of portfolio recurring revenue
• 91% of revenues from information delivered electronically, software and services
• #1 or #2 in all our markets
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THOMSON REUTERS FAST FACTS
49/50 top banks choose Thomson Reuters Accelus, an audit, risk and compliance solutions offering for corporations and financial institutions.
professionals use our financial desktops including our flagship Thomson Reuters Eikon.
of Fortune 500 companies use Thomson Reuters legal research offerings, including WestlawNext, an online service for legal professionals.
people are reached by Thomson Reuters News and Insights every day.
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of the Top 100 CPA firms, 94 of the top 100 law firms and 95 of the Fortune 100 use Thomson Reuters Checkpoint.
THOMSON REUTERS FAST FACTS
individuals use IP & Science products in academic, government, corporate, and legal institutions.
land parcels around the world are managed by local governments using Thomson Reuters Aumentum software.
are captured and published by Reuters every year.
IAM PROJECT
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Thomson Reuters Identity Systems:Current State
GGO
Legal
F&RThomson One
AAAEikon
0.35M users
Espresso
Trade Web OnePass
110 Products1.5M users
FindLaw
Prism
Steam7 Products6M users
-
Zawya
Infolex
One Source20 Products
0.1M
CUAS0.6M
SMART
Blue Moon1.6M
-
-
-Tedesco
Domino
-
Integra
Sterion
Brandy
IP Manage
r
-
Work IAM
Street Events
eMaxx
Baseline
Data Stream
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Thomson Reuters Identity Systems:with Federation
GGO
Legal
F&RThomson One
AAAEikon
Espresso
Trade Web OnePass
110 Products
FindLaw
Prism
Steam7 Products
-
Zawya
Infolex
One Source20 Products
CUAS
SMART
Blue Moon
-
-
-Tedesco
Domino
-
Integra
Sterion
Brandy
IP Manage
r
-
Work IAM
Street Events
eMaxx
Baseline
Data Stream
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IAM Objectives
• Create Value for Thomson Reuters– Create a single identity for all customers
– Simplify cross-product & content integration
– Enhance cross-selling opportunities
– Reduce technology footprint & development
– Improve security & compliance
– Simplify acquisition integration
• Create Value for our Customers – Enable personalized websites & products
– One login/password for all TR services
– One place to manage profile information
– Improve user experience throughout career moves
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EVALUATION AND POC
FUNCTIONAL COVERAGE:INTEGRATED vs. BEST OF BREED
Integrated Solution
Best of Breed Solution
Directory ServicesIdentity
Management
Integration
Federation
Access Management
Authentication
Directory Services
Identity Management
Authentication
Access Management
Federation
Integration?
SELECTION SUMMARY
* TCO, functional completeness, and performance are more important than installation, upgrade &management or audit & reporting
ForgeRock OracleBest of Breed
10 1 10TCO - incl. HW, SW, support etc.
Functional completeness
Performance
Architectural Openness
Installation, upgrade & management
Audit & Reporting
RECOMMENDATION
• Prefer an integrated suite of software from a single vendor vs. niche/best of breed:
• Implement a scalable, secure and extendable solution that can accommodate niche solutions that play by open standards
• Implement the full software suite from ForgeRock as the bedrock for “Identity as a Service” in Thomson Reuters
IAM PHASED APPROACH
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Phase I – Infrastructure Build - Q4’2014
• Build out Development, QA and
Initial Production environments• Upgrade AAA to new
ForgeRock Software &
Hardware• Support new products launch
(i.e. Blue Moon)
Development Infrastructure
QA Infrastructure
Blue MoonForge
Rock
AAA
Identity & Authentication Management
ForgeRock
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AAA
Identity & Authentication Management
New Products
(Blue Moon)
TR Enterprise Solutions
FinanceProducts
LegalProducts
TRTAProducts
IP&SProducts
GGOProducts
OnePass OneSource STeAM
Phase II – Integration - Q2’2015
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Federation With Central Identity Repository
GGO
Legal
F&RThomson One
AAAEikon
Espresso
Trade Web OnePass
110 Products
FindLaw
Prism
Steam7 Products
-
Zawya
Infolex
One Source20 Products
CUAS
SMART
Blue Moon
-
-
-Tedesco
Domino
-
Integra
Sterion
Brandy
IP Manage
r
-
Work IAM
Street Events
eMaxx
Baseline
Data Stream
Consolidated IAM Repository
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Identity & Authentication Management
New Products
(Blue Moon)
TR Enterprise Solutions
Finance Products
AAA IAM:AAA API
Legal Products TRTA Products IP&S Products
OnePass
IAM:OnePass API
One Source IAM:
One Source
API
STeAM
IAM:STeAM
API
GGOProducts
Strategic API Backward Compatible API Legacy API
Phase III – Ready for Migrations- Q4’2015
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Identity & Authentication Management
New Products
(Blue Moon)
TR Enterprise Solutions
Finance Products
IAM:AAA API
Legal Products TRTA Products IP&S Products
IAM:OnePass API
IAM:One
Source API
IAM:Steam
API
GGOProducts
Strategic API Backward Compatible API Legacy API
Phase IV – Migrations 2016-…
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QUESTIONS?