Case StudyOni

ONI was seeking an IPCentrex / UCaaS solution to delivera minimum of 30,000 extensions with services aimed at

the corporate market and public administration

Section 1 - Background ONI is a B2B service provider based in Lisbon, pro-viding IT solutions such as data centre, cloud com-puting, security and ICT integration. ONI are pri-marily focused on corporations, public organisms and International telecommunications operators, serving the SME market with standardized com-munications packages leveraging their experience of serving large companies. ONI has strongly in-vested in a unique network infrastructure, which has allowed the company to launch innovative and quality-oriented communications solutions and cre-ate an impressive track record of technological in-novation. In August 2013 ONI was acquired by Al-tice Group, which now holds the entire share capital of the company. ONI has as customers some of the regions largest companies including ANA - Airports of Portugal, Portugal Tourism, Travel Abreu in Por-tugal, and international clients including Verizon Spain and Verizon Portugal and the European Mari-time Safety Agency.

Section 2 – ProblemONI was looking for a solution with support for a minimum of 30,000 extensions. ONI wanted an IP-Centrex / UCaaS solution to deliver services aimed at the corporate market and public administration. ONI Requirements included: Pay as you Grow, cen-tralized management, ability to create virtual IPBX by account (multi-tenant), an intuitive interface, low cost of implementation, resilience and scalability, direct support from the manufacturer, the possibil-ity of custom made settings and customization and the ability to interconnect customer sites.

Section 3 – SolutionONI selected ITCenter's Voicis Core solution with Snom IP Handsets. ITCenter's team has multiple certifications, awards and knowledge in Unified Communications and Cloud solutions. The initial offering included a range of Snom handsets in-cluding the Snom 7xx series desk phones, the M9 DECT phone for wireless users and the Snom Meet-ing Point conference phone. It also included use of Snom Vision the Snom software application for Re-mote Deployment and Management of IP Handsets that enables fully automated remote configuration and ongoing management of the SIP phones.

Section 4 - Benefits TThe solution presented by ITCenter – Voicis Core - allowed ONI to install a redundant and scalable IP-Centrex solution, easily customizable, with a clean and intuitive management platform and payment by extension, as the extensions are created/im-plemented. All this with reduced installation costs, ease of IP Handset deployment and a solution that was easy to monetize and quickly recover their ini-tial investment.

Section 5 - FutureThe Voicis core solution was successfully installed in ONI and has answered to all the needs raised by the operator. Voicis is the basis of the IP Centrex so-lution ONI is selling to their customers today.

Case Study

Case Study

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