case study on maruti suzuki conflict
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Peace cannot be achieved through violence, itcan only be attained through understanding.
The more we sweat in peace the less we bleed inwar.
Let there be peace on earthAnd let it begin with me.
You cannot shake hands with a clenched fist
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Peace is a state of harmony characterized bythe lack of violent conflict. Commonly
understood as the absence of hostility, peace
also suggests the existence of healthy ornewly healed interpersonal or international
relationships.
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Task conflict
Process conflict
Relationship conflict
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Avoiding
Competing
Compromising
Accommodating
Collaborative
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1. I Avoid
Dealing with myEnemy
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2. I have to winalways
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3. I am fine winning
sometimes & alsoloosing sometimes
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4. Its really ok for
me to loose
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5. I prefer that we
both Win
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Compromise
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Avoiding
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In 1981, GOI entered into four wheeler businessthrough joint venture with Suzuki motorscorporation a Japanese company
Maruti Udyog Limited (MUL) was established in
February 1981 competitors- the Hindustan Ambassador and
Premier Padmini were both around 25 years outof date at that point
Maruti Suzuki offers a complete range of carsfrom entry level Maruti 800 and Alto, tohatchback Ritz, A-Star, Swift, Wagon-R , Estilloand sedans DZire, SX4, in the 'C' segment MarutiEeco and Sports Utility vehicle Grand Vitara.
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Plan for modernization and expansion
Appointment of Bhaskarudu as the managing
director
Disinvestment of MUL Stake of SMC and GOI in Maruti udyog ltd
Funding decisions
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Maruti ltd-Government of India
Suzuki ltd
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Relationship conflict
Process conflict
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The above mentioned conflict will never occur againif both the companies Maruti India and Suzuki Japanmake a policy that contains democratic theory ofethics by which every executive post is filled byconsciences of both the parties that will cause a good
working environment. This conflict could be resolved by making a policy in
such a way where an executive post should be filledby conducting a lucky draw which should be crystalclear and transparent so every one should accept this
way of job posting.An advantage of such an activity isthat maruti India and Suzuki japan both the party willagree upon it and there will be lesser conflict infuture.
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Another way of handling such a conflict is to
form a neutral committee which isresponsible for judging the problems faced
by the organization and making ways to
resolve those problems, and produce a
monthly report to the board of directors.ithink this is the best way to solve this type of
conflict situations, because in this method
every report of organization is been
delivered to board of directors.
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