7/22/2019 Case analysis of Infosys: Building a talent engine to sustain growth

1/6

Mrio`czotcm`oe Jgbovcmur

Losg O`oeyscs

C`amsys; Jucedc`i o toeg`t g`ic`g tm sustoc` irmwtb

\ujhcttgd Jy ;

Ofosb Fuhor Zokput

HJO (?st

Sgor)

7/22/2019 Case analysis of Infosys: Building a talent engine to sustain growth

2/6

Gxglutcvg \uhhory;

Tbcs losg dgslrcjgs tbg C`amsys lueturg o`d buho` rgsmurlgsg`vcrm`hg`t c` :>>9. Ct amlusgs m` tbg cssugs aolgd jy Hr. ^oc, c`

bcrc`i, troc`c`i, hmtcvotc`i, o`d rgtoc`c`i ghpemyggs c` o jusc`gss

tbot wos dgpg`dg`t m` o bcibey toeg`tgd ghpemygg josg.

\pglcacloeey, tbg losg ghpboscs m` tbg woys ma oddrgssc`i tbgcssugs ma bcrc`i, ottrctcm`, o`d oeemlotcm` ma ghpemyggs.

C` hcd-:>>9, C`amsys wos o` gxtrghgey sullgssaue jusc`gss.Bgodquortgrgd c` C`dco, ct bod peoygd o` chpmrto`t rmeg c`

tro`samrhc`i iemjoe jusc`gss. Zgvg`ugs wgrg irmwc`i ropcdey, o`d

tbg lmhpo`y wos bcibey prmactojeg.

Tbg dgho`d amr toeg`t ohm`i CT lmhpo`cgs c` C`dco wos stroc`c`itbg lmu`trys gdulotcm` systgh.

Ot tbg g`d ma Horlb :>>9, C`amsys bod 9:,>>> ghpemyggs, o`c`lrgosg ma `gorey :>,>>> armh tbg prgvcmus ygor. C`lrgosc`i

irmwtb wmued rgqucrg gvg` bcibgr `uhjgrs ma `gw ghpemyggs.

Ottrctcm` wos oesm o` cssug, ru``c`i ot ojmut ?

7/22/2019 Case analysis of Infosys: Building a talent engine to sustain growth

3/6

Tbg rgvg`ug amrglostgd jy golb dgporthg`t dgtgrhc`gd wbotlmhpgtg`lcgs wgrg rgqucrgd o`d wbgrg tbgy wgrg `ggdgd. Amr

buho` rgsmurlgs chpmrto`t hotrclgs c`leudgd ottrctcm`, ghpemygg-

sotcsaoltcm` slmrgs o`d tbg pgrlg`toig ma rglructs wbm ollgptgdghpemyhg`t maagrs.

@gw ghpemyggs;

C`amsysropcd irmwtb rgqucrgd tbot ct bcrg o eorig `uhjgr ma `gwghpemyggs.

M` Horlb

7/22/2019 Case analysis of Infosys: Building a talent engine to sustain growth

4/6

C`amsys smuibt `gw ghpemyggs wctb sgvgroe fgy ottrcjutgs. Tbgybod tm jg gxtrghgey short, quclf egor`gr o`d wctb pmsctcvg ottctudg.

Ct rglructgd armh oee g`ic`ggrc`i dcslcpec`gs, emmfc`i amr tbmsg wctbgxlgptcm`oe o`oeytcloe o`d prmjegh smevc`i sfcees o`d lopojcectcgs.Egor`ojcecty wos o fgy lrctgrcm` c` bcrc`i os wgee.

O`mtbgr lm`scdgrotcm` c` bcrc`i wos dcvgrscty, sc`lg C`amsysjglohg hmrg iemjoe, lueturoe dcvgrscty jglohg chpmrto`t c` mrdgr

tm lrgotg o wmrfamrlg tbot lmued gaagltcvgey c`tgraolg wctb

c`tgr`otcm`oe lmeegoiugs o`d lecg`ts.

@gw Bcrg Troc`c`i;

C`amsys lm`dults o ?4-?1 wggf g`try-egvge troc`c`i prmiroh loeegdtbg Iemjoe Jusc`gss Amu`dotcm` \lbmme.

C` oddctcm` tm prmvcdc`i smatworg troc`c`i, tbg prmiroh amlusgd m`dgoec`i wctb rgoe ecag sctuotcm`s o`d c` ac`dc`i tbg jgst woys tm

smevg prmjeghs o`d prmkglt ho`oighg`t.

@gw ghpemyggs egor`gd bmw tm wmrf c` o` mrio`czotcm`, bmw tmwmrf wctb lecg`ts o`d bmw tm wmrf wctb mtbgr ghpemyggs.Ghpemyggs wgrg tgstgd ot tbg g`d ma tbg joscl troc`c`i prmiroh.

Oport armh `gw bcrg troc`c`i tbg lmhpo`y oesm maagrgd o wcdgvorcgty ma lmursgs, c`leudc`i tglb`cloe gdulotcm`, lmursgwmrf

spglcacl tm vorcmus lecg`t c`dustrcgs o`d lmursgs amr acrst tchg

ho`oigrs. Tbg lmhpo`y prmvcdgd rglmi`ctcm` o`d rgwords amr tbg

tmp lm`trcjutmrs tm tbg f`mwegdig ho`oighg`t sctg.

Tbg C`amsys Lueturg o`d G`vcrm`hg`t;

C`amsys wos o immd peolg tm wmrf wctb o vgry bgoetby wmrf lueturgo`d g`vcrm`hg`t wbclb hodg ct vgry goscgr amr tbg `gw ghpemyggs

7/22/2019 Case analysis of Infosys: Building a talent engine to sustain growth

5/6

wbm wgrg hmstey lmeegig iroduotgs tm odopt tm tbg lmrpmrotg

g`vcrm`hg`t.

Tbg Jo`ioemrg lohpus bod o `uhjgr ma rgstouro`ts, imea lmursg,spmrts o`d lueturoe leujs, aegxcjeg wmrfc`i bmurs, gdulotcm`oe

prmirohs, gtl.

Ghpemyggs lmued oesm bovg tbgcr mw` wgjsctgs wbgrg tbgy lmueddcsluss bmjjcgs, sborg pmgtry mr mtbgr orgos ma pgrsm`oe c`tgrgst.

Lmhpg`sotcm`;

C`amsys pocd hmrg mr egss tbg c`dustry hgdco` tm cts `gwghpemyggs-o` ohmu`t tbot wos pujecley dcslemsgd.

Yctb irmwtb c` tbg C`dco` glm`mhy, tbg `uhjgr ma `gw bcrgs oesmc`lrgosgd o`d tbus tbg g`try egvge soeorcgs wg`t up jy ?:.7% armh

:>>7 tm :>>1.

Tbg lmhpg`sotcm` systgh bod o acxgd o`d vorcojeg lmhpm`g`t.C`amsys wos o pcm`ggr c` tbg usg ma stmlf mptcm`s c` C`dco armh tbg

gorey doys c` ?32>s hofc`i o eorig `uhjgr ma cts ghpemyggs

wgoetby jut c` :>>< tbgy `m em`igr tbmuibt tbcs mptcm` wos o immdwoy tm rgword tbgcr ghpemyggs o`d bg`lg dcslm`tc`ugd wctb ct.

Tbg Ottrctcm` Cssug;

Ottrctcm` amr ygor g`dc`i m`

7/22/2019 Case analysis of Infosys: Building a talent engine to sustain growth

6/6

\g`cmr ho`oigrs wgrg ollmu`tojeg amr rgdulc`i ghpemyggtur`mvgr-tbcs wos m`g ma tbg ctghs lmvgrgd c` tbg joeo`lgd

slmrglord.

Tbgy prmhmtgd trust o`d lm`acdg`lg os fgy tm ghpemygg rgtg`tcm`tbcs rgqucrgd o` g`vcrm`hg`t ma mpg` lmhhu`clotcm`, bg`lg

C`amsys strcvgs tm jg tro`sporg`t c` cts dgoec`is wctb ghpemyggs.

\trotgicl rgspm`sgs tm Ottrctcm`;

Twm pmtg`tcoe rgspm`sgs tm tbg ottrctcm` cssugs wgrg prmhmtc`i tbglmhpo`ys immd rgputotcm` ohm`i ghpemyggs sm tbot ghpemyggs

org egss suslgptcjeg tm opprmolbgs armh mtbgr lmhpo`cgs o`dc`lrgosc`i poy sc`lg ct wos o` cssug amr tbg c`lrgosg c` ottrctcm`.

C`amsys bod dm`g smhg torigtgd poy c`lrgosgs c` orgos wbgrg tbgottrctcm` wos bcib. Hoctro prmpmsgd o tbcrd opprmolb tm Hr. ^oc, o

horfgt amr toeg`t wctbc` tbg lmhpo`y, wbclb bg jgecgvgd wmued

bgep oddrgss jmtb tbg ottrctcm` o`d utceczotcm`.

Tbg lmhpo`y oeemwgd ghpemyggs tm lbo`ig kmjs wctbc` C`amsysoatgr wmrfc`i m` o prmkglt amr m`g mr twm ygors.

Tbcs pmsgd o agw qugstcm`s ecfg;?.\bmued ho`oigrs jg ojeg tm sgg opprocsoes o`d trolf tbg

rglmrds ma oee ghpemyggs=

:.Ca o ho`oigr wo`tgd tm bcrg o` ghpemygg armh tbcs horfgt,sbmued tbg ho`oigr jg ojeg tm jcd up tbg ghpemyggs soeory=

3: