CARVAJAL TECNOLOGÍA Y SERVICIOS.

Value-added solutions

Agenda • About Carvajal Tecnología y Servicios • Our Structure • Our Clients • Why Carvajal Tecnología y Servicios

About Carvajal Tecnología y Servicios

Carvajal S.A. Carvajal S.A.

Multinational company founded in 1904 with operations in 17 countries, sales of US$ 1.7 billion, 24,000 employees and 7 business sectors :

Argentina Brazil Chile Colombia Costa Rica Ecuador Panama Peru

El Salvador Spain Guatemala Mexico Nicaragua Puerto Rico

Dominican Republic

Carvajal Tecnología y Servicios

For fifteen years, CT&S has dedicated itself to integrating technology solutions and process outsourcing to lend support to its customers during the transformation of their businesses. We are attuned to the Latinamerican, multi-sector context, allowing us to succeed in end-to-end transformation of our customers’ process-performance, through practical strategically vision that pulls together Infrastructure Outsourcing and Business Processes.

Solution Engineering

Business Architecture

Strategy, Processes, People, Technology and Infrastructure

Process Design and Management

Innovate Set up

Develop / Build

Implement

Stabilize to operate

Build Perform

Support and Touch up

Measure

On-going improvement

Apply

Solution Integrators

Carvajal Tecnología y Servicios

Over 4,000 Colombia 15 countries in Latin America and Spain Top 10 in Latin America CMMI Level 3 PMI, ITIL eSCM (on-going) ISO 9001-14001, 27000 Fastest growing Consultancy and Outsourcing Company in the region

Employees : Corporate: Presence: Raking: Certifications: Relevant Fact :

Contamos con un centro regional en Brasil.

Our Organization

FINANCES AND INSURANCE

REGULATED

Government Health Education

CONSUMPTION AND INDUSTRY

Business Process Outsourcing (BPO)

Information Technology Outsourcing (ITO)

Applications (SWF & Integration)

FINANCIAL AND ADMINISTRATIVE

HUMAN RESOURCES

MANAGEMENT, PMO and CUSTOMER SERVICE

MARKETING AND ALLIANCES

CARVAJAL

Information Technology Outsourcing (ITO)

Business Process Outsourcing (BPO)

Applications (SWF & Integration)

Services and Solutions

Services and Solutions

Las soluciones integrales se focalizan en ofrecer los siguientes servicios: BACK OFFICE SERVICES: • Finances Services: Accounts payable, accounting, Taxes, Treasury management. • Human Resource Management Services: Selection, Contracting, Payroll, Staff management. LOGISTICS SERVICES: Negociaciones, Compras, Logística de Abastecimiento y Distribución, Almacenamiento y Transporte, Comercio Exterior, Agencia de Viajes. SERVICIOS DE FRONT OFFICE: Facturación y Crédito. SERVICIOS GENERALES DE BPO

Services and Solutions

Information Technology Outsourcing (ITO)

Infrastructure Services − Data Center Services − User Services − Telecommunication Services

Application Support Services − Back Office and Front Office (L1, L2 and L3 in

special cases) Application Support − Specialized support

Sales Channel − Hardware and Software − Networking and Security − Maintenance

Services and Solutions

Applications (SWF & Integration)

Third-party Application Implantation − Oracle – eBusiness Suite and extended ERP − SAP – ECC and All-in-One

Proprietary Application Implantation − Servinte – Health Solutions − CEN – Electronic Commerce (EDI, XML, etc.) − L3 Support and Maintenance

Software Factory − Development Outsourcing Services − Tailored Development − L3 Support and Maintenance

Services and Solutions

WE BUILD BETTER PARTNERSHIP

Partners

SOME CLIENTS

Clients

Why Carvajal Tecnología y Servicios?

We make the difference

INTEGRATORS:

Processes

Strategy

Our human resources

Infrastructure

Technology

Specialized knowledge in processes and technology Middleware Software Development BPM Infrastructure BPM, Mobile Technology, Business Processes, Applications, etc.

Industry-by-Industry Focus Financial, Government Health, Education, Industry and Mass Consumption.

Sound Financial Health We boast a revenue of US$270 million.

Great Customer Base 20,000 customers fromvarious sectors.

Presence in Latin America Located in 15 countries around the region.

Several years Experience Over 15 years of experience in the technology sector.

Quality policies, Best Practices Level 3 CMMI Certification MP and ITIL certified employees, eSCM certification in process, ISO 9001- 14001 and OHSAS 18001 V. 2008 Certifications

Why Carvajal Tecnología y Servicios?

THANK YOU