caroline mcenery managing director ... - enterprise … @thehrsuite ... case the right of appeal....
TRANSCRIPT
Caroline McEnery
Managing Director
The HR Suite
Website: www.thehrsuiteonline.com
Newsletter: email us to receive yours
Linked In: The HR Suite on Linked In
Twitter: @TheHRSuite
Facebook: facebook.com/thehrsuiteonline
Rules of
Natural
Justice
The right to
know the
nature of
allegations
against you
The right to a
fair & impartial
hearing
The right to
representation
by your
chosen
representative
The right to
state your
case
The right of
appeal
Investigation
Manager
Outcome
Manager
Appeal
Manager
New Workplace Relations Commission
Labour Court
EAT (first
instance
function)
Labour
Relations
Commission
Equality
Tribunal
Labour Court
(first instance
function)
NERA Labour
Court
Appeal
Functions
of EAT
Caroline McEnery
Managing Director
The HR Suite
Barrier % of Participants
HR & Staffing Issues 52%
Funding & Access To Finance 43%
Marketing Issues, Including How To Increase Awareness 33%
Lack Of Expertise Specific To Exporting 24%
Time Management 22%
Ireland to be the “fastest growing euro area economy” in 2015
Goodbody predicted a strong year ahead
Complex Problem Solving
Critical Thinking
Creativity
People Management
Coordinating With Others
Emotional Intelligence
Judgement & Decision Making
Service Orientation
Negotiation
Cognitive Flexibility
Talent
High performance
Consistently demonstrating high
ability across time & a range of experiences
High potential
Demonstrates potential ability over
& above that currently required
Outstanding Company:
• Flexible, inclusive, diverse culture, wellbeing focused etc
Exciting Job:
• Millennials & Generation Z are looking for meaningful work
• Chance to learn, grow, travel, adapt etc
Great Manager:
• Someone I trust who coaches me
• Transparency, communication, inspiration, people focused manager
The Right
Fit?
IQ gets you
recruited
EI gets you
promoted
Organisations aspiring towards high performing cultures are strong on:
Organisational Culture
FunEncourage
knowledge sharingAlign employee goals with company strategy: clarity
RecognitionContinuous Feedback
“most people, for most of the time, are starved on feedback and are
left to operate on the basis of ‘no news is good news’. This is
worrying because feedback is an essential ingredient if performance
is to be maintained - let alone improved”
PETER HONEY
continuous process
shared understanding
encourages self-management
Corporate
Goals
Individual
Goals
Procedure DocumentationOpportunity To
Improve
Poor Performers
Effectiveness is about doing the right things
Efficiency is about doing things right
Efficiency v’s
Effectiveness
Communication is what we do to
give and get understanding
Effective communication
occurs when there is shared
meaning
Name it if there is an issue
Consider wellbeing of all involved
Open Communication
Employee
Motivation
Individual
Performance
Team
Productivity
Work
Environment
Motivation
Demotivators
Equity
ReinforcementRelevance of
reward
Clear Goals
WellbeingAttraction
Productivity
Retention
Morale
Presentism
v’s
Absenteeism
Know your rights & obligations
Communicate clearly & often
Be consistent: trust
Walk the talkInvest your time in
your team/HR
Develop your people
management skills as business grows
Focus on talent management
Succession planRejuvenate &
develop yourself
Any Questions ?
Kevin McCarthy, MD of The Garvey Group
Will share his experience on “How focusing on people helped Garvey Group become a Deloitte top company”
SoftCo
“Talent required for a tech company to grow internationally”