• Offering traditional basic nursing and daily living assistance at tailored prices.

• HFI committed and compassionate towards extending and enhancing lifestyles of families.

“What is a Caregiver?”

Definition

• A caregiver is a person who is trained to assume responsibilities for the physical and emotional needs of another who is incapable of self-care.

• Types: Personal Care Worker, Supportive Home Care Worker, Personal Care Aide, CBRF, MA, and etc.

Duties

• Companionship, light housekeeping, personal hygiene/grooming, medication reminders, mail sorting, bill paying assistance, escorting and pet care assistance.

How do you become a “Caregiver”?• For “Personal Care Worker” and “SHC Worker:

• Must be 18 years old or older

• Can pass a WI Caregiver Background Check

• Must have 40 hours of formal training (required only by employers not WI)

• Must have 16 hours of supervise hands-on training by a Registered Nurse(required Nationally)

• Must have basic first aide and CPR training

What is Caregiver Stress?• Emotional and physical strain of caregiving. Ita can

take many forms. For instance, you may feel:

• Frustrated

• Guilty

• Lonely

• Exhausted

• Caregiver stress appears to affect women more than men. About 75 percent of caregivers who report feeling very strained emotionally, physically, or financially are women.

Prevention

• Taking normal breaks and scheduled vacation

• Eating three to four meals a day plus one snack

• Drinking water

• Exercise and stretching

• Watch out for each other, encourage each other and pray as much as possible

Caregiver ConductPunctuality

• Always arrive at work early on time. Show proper ID

• And inform the client where you are from

Checking In

• Call the agency upon arrival at the client’s house on your first day

Dress Code

• Wear an appropriate attire. Always wear a clean and neat SCRUB SUIT

Perfume

• Do Not Wear a perfume while in the client’s house

Caregiver Conduct

Personal Hygiene

• Maintain proper personal hygiene at all times. A caregiver must have clean nails, use of deodorant if necessary, daily shower, oral care and clean clothing.

Visitors

• No Visitors are allowed in the client’s house at anytime

Telephone Usage

• Do not use the client’s phone for personal use. Use it only if necessary.

• Make sure to ask permission before using it.

Caregiver Conduct

Requesting for a Reliever

• If you need a reliever, call or inform the agency at lease 3-4 hours in advance.

• Never assign anyone if they are not registered with or approved by the agency.

• You are never allowed to leave the client without a reliever.

Change in Work Schedule

• You must notify the agency if there are any changes in your regular working schedule

Change of Address/Telephone Number

• Notify the agency promptly if you had a change of address and/ or telephone number

Problems at Work

• Call/Inform the agency if there’s any kind of problem you encounter at work

Unit2 – Ethics and Personal Rights

• Clients deserve and are entitled to:

- The Right to Be Treated with Respect

- The Right to Obtain Medical Records

- The Right to Privacy of Medical Records

- The Right to Make Treatment Choice

- The Right to Informed Consent

- The Right to Refuse Treatment

- The Right to Make Decisions About End-of-Life Care

What are Ethics?• Moral principles that govern a person’s

or group’s behavior-Judeo-Christian ethics

• The moral correctness of specified conduct- the ethics of euthanasia

• The branch of knowledge that deals with moral principles

Ethical Decision- Making

• Six Steps to Ethical Decision Making

• - Step 1: Define the problem

• - Step 2: Identify alternatives

• - Step 3: Evaluate the alternatives

• - Step 4: Make the decision

• - Step 5: Implement the decision

• - Step 6: Evaluate the decision

More Ethical Decision- Making

• P = Policies• is it consistent with my organization’s policies, procedures and

guidelines?• L=Legal• Is it acceptable under the applicable laws and regulations?• U= Universal• Does it conform to the universal principles/ values my organization

has adopted?• S= Self

Does it satisfy my personal definition of right, good and fair?

Principal for Common Good

• 1) respect for persons; 2) social welfare;

• 3) peace and security. All three of these elements entail the provision of the health care in some way

• Allow individuals to achieve human and spiritual flourishing

Human Dignity

• Every human’s internal worth

• The conceptual basis for human rights

• Every human being should be acknowledged as an inherently valuable member of the human community and as a unique expression of life, with an integrated bodily and spiritual nature.

Integrity and Religious Freedom

• What is “integrity”?

- Consistency of actions, values, methods, measures, principles, expectations, and outcomes

-the honestly and truthfulness that is a verb or accuracy of one’s actions

*Integrity is built/ expose through culture, spiritual and external/environmental and associations

Right to Religion

• Freedom of religion is a principle that supports the freedom of an individual or community, in public or private, to manifest religion or belief in teaching, practice, worship and observance; the concept is generally recognized also to include the freedom to change religion or not to follow any religion.

• Freedom of religion is considered by many people and nations to be a fundamental human right

Values and Engaging with the World

• Values are those things that really matter to each of us…the ideas and beliefs we hold as special. Caring for others, for example, is a value

• Christian Values:

• - worship of God: “You shall love the Lord your God with all of your heart, and with all your soul, and with all your mind”

• - fidelity in marriage: “Whom God has joined together let no man put asunder”

• -renunciation of worldly goods: “ Gather not your riches up upon this earth, for there your art will be also”,-renunciation of violence: “If a man strike you on one cheek, turn the other cheek”,

• - forgiveness of sins: “ Forgive us our trespasses, as we forgive those who trespass against us.

• Unconditional love: “Love your enemies and pray for those who persecute you”

Unit3 – Communication and Personality “ Courtesy and Politeness

• Courtesy

• - Respect each other

• - Be flexible

• - Give feedback

Listen and be open to the unexpected

- Think a moment before you act

- Give recognition for a job well done

- Remember to say “Thank you”

Acknowledge individuals – say “Hi”

- Share news and humor

- Be aware of your voice level

- Pay attention to the small details

- Don’t pass on problems you can easily resolve

Being there for others

• A hearing loss makes you harder to understand , so be patient and speak more clearly

• Vision loss makes it harder for the elderly person to recognze you, so don’t take it personally.

• Some elderly people experience changes in speaking ability, and their voices become weaker, or harder to understand. Be patient when listening, and be aware of when the elderly person gets tired and wants the visit to end.

• Some age-related memory loss is normal as people grow older, although people experience different degrees of memory loss. Most often, short-term memory is affected, making it harder for an elderly person to remember recent events. Keep this in mind, and practice patience

Being Positive

Avoid Frustration

• Avoid showing frustration in front of the client

• Communicating effectively works when both parties show approriate body language.

• Remain calm even if it means staying quiet and counting slowly to ten.

• Try to refrain from crossing your arms, shuffling your feet, rolling your eyes and even sighing heavily.

Basic Human Needs & Aging “Aging Process”

What you will notice

Physical ChangesHearing Skin tears easily and

Is dyer

Vision Speech is slowed or

Slurred

Arthritis(bone loss)

Unable to ambulate

Bowel and Bladder control

Loss of mobility

Loss of teeth

Loss of lung capacity

Aging Process

• Cognitive changes• Memory• Emotional Problems• Hypochondria• Loss of decision- making ability• Confusion• Loss of good judgment• Reactions are slowed• Personality• Movement slowed

“Aging Process”

• Unable to :

• Cook

• Clean

• Bathe

• Drive

• Swallow

• Walk

• Take their own medication

Daily Living Activities

• Some of the ways that you can assist a client with their ADLs include the following:

• Bathing or Showering• Toileting • Eating • WALKING• Shaving• Cleaning teeth• Dressing• Assisting with medications

Enjoyable Activities

• A plan of activity, based on the client’s cognitive physical and functional abilities can be a positive experience for the client.

• Making decorations for the holidays.• Playing cards• Board games such as chess or checkers• Sponge ball throw and catch• Arm chair exercise• Animal visit day (bring a pet to visit the facility)• Outdoor /indoor garden pots (plant flowers)• Walk (based on mobility)• Chores(let the resident help with small chores)• Have a ‘Reminisce Day’where the resident listens to old records or music• Go to an arts and crafts store to keep your supply of crafts and ideas fresh

Medications

• Types of Meds• Prescription medications, over the counter ( OTC)

medications• All medications, whether prescription or OTC, are

capable of treating certain conditions, have side effects, and can be dangerous to some people.

• Many OTC medications can change the way some prescription drugs work.

• Some medications can even cause life threating side effects when giving together.

• Treat all medications with respect.